Age UK Norwich is honoured that The Salvation Army Norwich Citadel is hosting its annual “Carols by Candlelight” event on the 15th of December at 6pm in aid of Age UK Norwich. Each year, they connect with a different charity to raise funds and awareness.
Norfolk Day is almost here, why not be part of this day too? Come and join us for a Norfolk Day Lunch and video premiere at the Norwich Cathedral to celebrate everything that’s great about your businesses and Norfolk too. Agenda: 12:00 Arrival for light refreshments 12:15 Presentation from our CEO, Chris Sargisson #15SecBiz video showreel Light lunch 13:30 Oscar voting closes & prize giving 14:00 Event close During this event, we will be showcasing all the videos you and your teams have created to promote the ‘Wow factor’ about our great county. There is also a chance to win a ‘Norfolk Day Oscar’ for the best video. Don’t worry if you haven’t made your #15secbiz video yet, there is still time. Visit our webpage for more information. Click here! Norfolk needs your support! LIMITED TICKETS AVAILABLE
Do you know and understand the stages involved with making an export? Processes and requirements are changing all the time and keeping up to date is vital to ensure you are doing things right.
This full day course looks at the whole export function from what an export is to the processing and selling of products overseas. Perfect for a new member of staff and experienced staff who want to keep up to date.
Aims • Be aware of what is in a sales contract and purchase order • Understand why Incoterms® 2010 are used in an international sales contract • Why, as an exporter, you must be aware of embargos and sanctions on countries • Know the types of goods that are typically controlled with export licences • Know the advantages of using freight forwarders • Why it is important to ensure the commodity code is correct • Understand the reasons for accurate export documentation • Where to go for sources of information
Who should attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials “A better understanding of exporting and more!”
“A great understanding of exporting. The course is very informative and I am walking away with a lot more knowledge.”
“A really good course to begin with. I am new to export and this covered the whole process. I can’t wait for my next course.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
The Developing the Agile Edge programme is designed to develop leaders so they can create a ‘follower centred’ learning culture within their organisations and enhance the followers’ ability to implement the Agile Edge (more effective performance) based on the Howard Leadership Model.
The programme is designed for individuals in senior leadership positions who want to improve performance of individuals and their organisation. After attending the programme you will have gained new skills in Leadership and be able to drive change in your organisation to improve the culture and performance of your colleagues and followers.
The programme will cover coping strategies together with the latest in leadership thinking from the World Centre of Excellence for Leadership. Delegates will benefit from working with others who are like minded for action learning sets, who also have to deal with staff and management in challenging environments. The programme is designed to gain immediate return of investment and is delivered in a physical and practical framework.
Delivery 2 day intensive programme delivered by Chris Howard BSc (Hons), MSc, PGCE
Chris has continuously developed himself academically starting with a Degree in sport science, with a dissertation in coping behaviours in military training environments. On completion of his BSc (Hons) Chris immediately embarked on a Master’s Degree by research. His thesis is titled, ‘The identification of changes in coping behaviours and the influence of repression during Pre Parachute Selection Training’, and can be found in the British Library. On transferring to the Education and Training Services branch Chris completed his Professional Graduate Certificate of Education with Southampton University. Whilst serving at the Royal Military Academy Sandhurst, Chris maintained his current research interest in leadership and coping behaviours with the Communications and Behavioural Science Department at the Academy.
Chris has served all over the world primarily as a training expert. Of significant note was his work as a Psychological Operations specialist in Afghanistan, where his expert knowledge of behavioural science was put to excellent use under extreme conditions of conflict in Helmand Province.
Programme Dates DAY 1: Friday 22nd May 8:45am-6:00pm DAY 2: Friday 19th June 8:45am-6:00pm please bring outdoor footwear and waterproof jacket for Day 2 activities
Programme Location Norwich
For more info:
Visithttps://www.turningfactor.com/what-we-do/developing-people/open-courses/d…
Email [email protected]
Or Call (01603) 881689
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA.
This accredited qualification has been designed for delivery to any learner working or preparing to work in a customer service role or where using the telephone is a part of their role. The qualification covers the principles of customer service including how to meet customer expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.
Duration: One-day course (9:30am – 4:00pm approximately)
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content Principles of customer service. Understand how customer needs and expectations are formed. Know the interpersonal skills and appropriate behaviour required in the customer service environment. Understand the principles of responding to customers’ problems or complaints. Subject to passing a 30 question multiple choice exam paper delegates will gain the Highfield Awarding Body for Compliance Level 2 Award in Customer Service. You will be given a HABC Customer Service manual to take away and keep after the course for future reference.
Course price: From £100.00 – £110.00pp
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
This year’s International Trade Summit will take place at etc.venues, Bishopsgate in London on 18th October 2018.
The event will give delegates practical advice, invaluable resources and the contacts needed to grow their business and begin the next step of their export journey.
Whatever stage of the export journey you are at, the BCC’s International Trade Summit is the event that will help you take your business to the next level.
There will be a choice of informative workshops, lively panel discussions with businesses with export experience from a range of sectors, stimulating speeches from policy makers, successful exporters and household names. And, of course, plenty of time for networking.
Norfolk Chamber of Commerce has a number of complimentary tickets available for members who are interested in the export agenda. If you are a member, please contact [email protected] as soon as possible to be considered for a complimentary ticket.
Join a high-level audience of business decision-makers, policy makers and the Chamber network on Thursday 28th March at the QEII Centre in London, for the British Chambers of Commerce Annual Conference.
The Annual Conference explores the subjects most relevant to UK business. The Conference provides insights into these key topics through panel discussions, keynote speakers and by providing opportunities for discussion with other attendees. The Conference is a must-attend event for business leaders, corporate affairs and public policy professionals and is an exceptional opportunity to network with people from all sectors.
The key themes that featured at the 2018 Conference were the Future of Work, the Future of UK Trade and Diversity in Business, this year we have senior poilticians, business leaders, decision makers and opinion-formers from across the United Kingdom discussing the following key themes:
* Innovation
* People
* Infrastruture
Speakers confirmed for the 2019 Conference include:
Sadiq Khan, Mayor of London
Rt Hon Sir Keir Starmer, Shadow Brexit Secretary
Will Gardiner, CEO, Drax Group plc
Martin Griffiths, CEO, Stagecoach Group
Alison Rose, CEO, Commercial and Private Banking, Royal Bank of Scotland
Nigel Wilson: CEO, Legal & General
Pawel Adrjan: UK Economist, Indee
Further speakers will be announced in the coming weeks including high profile politicians and commentators from the world of business and media, see our website for more details of the event programme and speakers.
Ticket sales for the BCC’s 2019 Annual Conference are now open. For more information about the event visit: https://www.britishchambers.org.uk/events/annual-conference
No.8 is celebrating its 2nd Birthday, and we thought it would be a great idea to share this fabulous day with the fantastic Marie Curie Charity.
So to this end we are hosting a Blooming great Tea Party – a super tasty afternoon tea, with Prosecco if you choose.
The event is being assisted with the kind generosity of Frank Dale Foods, and Ambassador for Marie Curie Norfolk Charlie Hodson
All we are asking from you is to book a seat (s) and make a donation on the day, or donate a raffle prize. You can arrive anytime from 3- 6!
Raffle drawn at 6.15.
This one day HABC course is aimed to refresh and update your knowledge on food safety through a series of focused activities. It will enable you to comply with the recommendation that certificated training is refreshed every 3 years, will maintain your due diligence defence and most importantly re-energise your interest in your food safety management systems, which also must be periodically reviewed (by law!) This course is specially designed by the RedCat Team (even though they recommend it, the HABC don’t have a refresher qualification). Topics covered in the course; *Food safety; latest hazards and trends, new pathogens, etc. *Latest legislation & technology *Food Safety Management/HACCP; the steps, with practical examples, *Monitoring HACCP procedures *Verification, review, documentation The course is taught over a one-day class room session, based on a series of syndicate exercises, activities and case studies (regular customers will know we don’t just lecture you!) We won’t make you sit the exam again, but we’ll give you one or two “past paper” style Date; Friday 23rd November 2018 Time; 9am – 4:30pm Cost; £114 per delegate, plus VAT. This includes all course material, refreshments/lunch; in other words, fully inclusive. Course Tutor; Sarah Daniels is a Chartered Environmental Health Practitioner, having spent over 25 years in the profession. She has been trained in HACCP by the Food Standards Agency. The RedCat partnership have been providing food safety training and consultancy in Norfolk, East Anglia and nationally for over 19 years. For more information or to book please contact Mitchell on [email protected] or 01603 473732.
It’s Networking. Only better. And now sponsored by the Norfolk Chamber of Commerce.
This month, our free morning networking has the honour of having the fantastic and engaging Glenn Savill from Ashton Shaw – Glenn’s personality makes him the one person who can make “Making Tax Digital” engaging, easy to understand and possibly even fun. As someone who attended a networking session whilst rigidly sticking to his sponsored silence, you can expect entertainment and common sense advice in equal measure from Glenn.
The way financial performance is both recorded and reported is soon to be modernised, but is your business prepared for the upcoming changes being imposed by HMRC? Glenn will explain how an increasingly digital world is already affecting all businesses and what you can do to not only be prepared but to take advantage of the upcoming changes.
Set your alarm, bring your business cards, and join us bright and early for King’s Lynn’s friendliest, most rewarding and enjoyable networking – see you there!
Why do so many business people join us every month?
It’s informal, rewarding networking with local, friendly businesspeople. No pitches, no referrals, no fees, no pressure, no hard-sell. Always a great guest speaker, free drinks, pastries and fruit. Network and still have time for a day’s work.
Everyone’s welcome – all types and sizes of business – Join us!
What’s the format?
Arrive at Yours Business Networks around 07:30 and network for 20-25 minutes, after a fifteen-minute talk, back into the business lounge for another 20-25 minutes or so of networking. Many people choose to stay much longer and are more than welcome to continue chatting and developing new contacts.
What are the rules?
None – We don’t ask people to introduce themselves or deliver an elevator pitch and no-one has to provide referrals or ensure that they attend each week. No booking 1-2-1s either.
Who’s it for?
Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in King’s Lynn and West Norfolk. Newbies are always welcome, whether it’s to our group or to networking in general. Find Matt, the organiser, if you’re on your own or new to networking and he’ll look after you. Here are some great networking tips if that’s you…
Who’s behind it?
The networking events are sponsored by Norfolk Chamber of Commerce and held at Yours Business Networks. Swarm Apprenticeships created the event and often host. Norfolk Chamber facilitate the events to engage with local businesses and the wider community.
Can I find out more?
Of course, email Matt Cooper at [email protected] or call 07774 781695. If you’d like to talk at one of our events, get in touch, it’s a great opportunity to bring your message to our audience.
Aim; To equip delegates to put food safety management systems in to place, through detailed understanding of the hazards, legal requirements (including HACCP) and the issues surrounding the implementation of control measures.
Objectives;
*Understand the meaning of ‘management of food safety’, and the elements of a management system, including HACCP.
*Detailed understanding of the four main hazards; biological, allergens, chemical and physical.
*Understand the format of UK and European food safety legislation.
*Understanding operational procedures for cleaning and disinfection, pest control, design and construction of facilities etc.
*Managing people; information, training, supervision etc.
*Maintaining food safety management procedures; monitoring and verification.
*Liaise with enforcement officers
*Have sufficient technical knowledge to deliver level 1 and 2 food hygiene training (with appropriate training skills)
Organisation
Duration; 5 day teaching programme + 1 day for assessment.
Exam/Assessment; Two hour controlled assignment and a 2.5 hour written examination (both normally completed on the same day). This is an Ofqual accredited qualification.
Cost; £597 plus VAT includes notes, refreshments, lunch, the assessment & certification fees. The course cost also includes a course book and a course folder with a resource CD & DVD
Awarding Body; Chartered Institute of Environmental Health (CIEH)
Tutor; Richard Mills or Sarah Daniels
Differentiation; Prior knowledge of food safety is required: CIEH Level 3 Award in Food Safety would be desirable. Candidates should be familiar with, or aspire to, the role of management. This is a challenging course, technically and academically. Candidates require reasonable spoken and written English, and a moderate level of ICT ability. Access to a computer, for assignment research, email, etc is strongly recommended.
Audience; This qualification is for managers, supervisors and QA/QC/ senior hygiene personnel, who devise, implement and monitor/audit food safety systems, and for those who want to become trainers.
Feedback; “Richard Mills – without doubt the most knowledgeable, patient and diligent tutor and course leader I have met. You have made an arduous and technical subject live and breathe and have a relevance to my work every day since completing the course.” Ben Cullis, Stoke High School, Ipswich
For more information click here
It’s time to get competitive as we play BINGO!
Come along for a fun, informal evening where you can:
Don’t miss out on our first Bingo night, build your team or your business relationships in the best way! There may even be some prizes up for grabs!
For our first event Bingo night we’ve also opened the bookings up to non-Chamber member businesses. Come and find out more about how we do things after hours and meet your Chamber team in a relaxed setting.