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Join us for a quick session about Design Sprints! Learn what they are and how they can change the way your business tackles challenges.   Design Sprint – What’s It About?   Got a business challenge? Who hasn’t! If the term design sprint is not one you’ve come across before, then sit back and let us pinpoint all the benefits of this wide-scope development process. The possibilities of what can be achieved during a 1-5-day sprint are endless! But here are the basics:   A design sprint is a process typically 1-5 days long, which allows businesses or teams to address specific challenges and create actionable solutions quickly whilst reducing risk and gaining invaluable feedback. A sprint typically takes over a week, from selecting a challenge to a live interview and demonstration with an early adopter. Not every organisation needs or can allow a whole week to focus on a sprint, and as a result we’ve revised the sprint process to be delivered at a length that suits the organisation, from 1 day to 5 days!   Who can attend?  

• Business leaders or teams who have an ongoing or upcoming business challenge
• Anyone who wants to learn what a design sprint is and what it can do for their business

  Here’s what some of the businesses who carry out our full Design Sprints have to say:   “It was great to spend the day with the team at Hethel Innovation, who ran our design sprint in a relaxed and focused way. We left with far greater clarity on our value proposition and would recommend them to other developing companies” Encend IO.   “The sprint process was very personalised and responsive to our needs, giving us time to engage with the most important topics. Facilitation was professional, and suggestions were constructive – would highly recommend for any business.”     Please contact [email protected] if you have any questions about the webinar.     Hi, we’re Hethel Innovation:     Our goal is to help businesses become more innovative, competitive, and productive. These goals reach across many sectors and bring together businesses, researchers, institutions, local governments, and students to create opportunities for innovation.   Alongside the management of award-winning hubs Hethel Engineering Centre and Scottow Enterprise Park, Hethel Innovation has supported hundreds of businesses in East Anglia over the past eight years through bespoke interventions, training courses, conferences, masterclasses, workshops, innovation platforms, and incubation.   To learn more, visit our website hethelinnovation.com or contact: [email protected].

This course has been designed to ensure that all employees are aware of their own safety and the safety of customers, contractors and the public. It is applicable in any workplace and the training can be adapted to meet specific needs. This course enables attendees to understand the principles of Health and Safety, contribute to any Health and Safety Management system, develop an understanding of the responsibilities placed on employers and employees, develop an understanding of hazard, risk and the main causes of harm to workers, acknowledge the importance of following systems, procedures and rules and understand how individual action can reduce risks to health and safety. Duration: One-day course (8:30am – 4pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Hot drinks and bottle water will be provided but please bring snacks with you at present. This may change dependent on restrictions and when your course will take place. We kindly ask delegates to where a face covering when moving around inside but these can be taken off when seated. Please note that it is a requirement of the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass. Course Content Legislation Health Safety Welfare The workplace and workplace equipment Risk assessment Manual Handling Hazardous substances Ergonomics and work station design Transport and vehicles Noise and vibration Subject to passing a 20 question multiple choice exam paper delegates will gain the Level 2 Award in Health and Safety in the Workplace. You will be given a Health and Safety manual to take away and keep after the course for future reference. Course Cost – £102 – £114 per person. For any enquiries or more information, please contact us on 01603 788950 or email [email protected]

Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.

What is the difference between supervising and managing a team? The role of the supervisor is changing and what this role is (or what people think it is) can be unclear at times.

This workshop is for anyone who already supervisors a team or a team leader who wants to freshen up their skills. Aimed at supervisors and team leaders, this module aims to set you up for success and encourage you to take the actions you need to get better results.

Duration: One-day course (9:30am – 4:00pm approximately) Equipment: None, pen and note paper are provided. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course.

Course Content Starting as you mean to go on – first steps on the success ladder Heroes and villains – making a good supervisor ‘great’ The shape of your role and the focus of your attention Developing teams – what to look out for Achieving a balance between nurturing vs. challenging Delegation as a means of developing staff When I insist – you resist – communication which works! The four supervisory styles – which one to use and when Mastering the art of delegation Forwarding the action – personal action planning

Course price: From £72.00

For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.

This course is aimed at providing employees who have been nominated as fire marshals or fire wardens with the knowledge and skills to carry out their duties effectively. This course is delivered by qualified fire fighters. It is designed to provide delegates with an awareness of the requirements and implications of The Regulatory Reform (Fire Safety) Order 2005, in addition to the general issues regarding fire safety.

Delegates will learn the common causes of fires and how fires spread, in order that they may take this knowledge back to their workplace or area of responsibility to reduce the risk of fires starting or spreading, together with emergency procedures to be followed in case of fire.

Duration: Half-day course (9:30am to 12:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided:If you are also attending the Fire Extinguisher Training course in the afternoon a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the morning.

Course Content Upon completion of this half day course, delegates will have knowledge and awareness in the following areas: Responsibilities of fire marshals Relevant legal requirements Fire risk assessments, inspections and audits Fire detection and warning systems Emergency procedures, means of escape and evacuations Fire fighting equipment Maintenance and testing of fire precautions

Course price: £44.00

For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

How can you make sure that all your hard work posting brilliant content on Facebook and Instagram has an impact? By using Facebook advertising. But if you use advertising, how do you get your Ads in front of your customers, without spending a fortune?

• In this session you will discover how to:
• Engage with customers, past, present and future
• Target specific sets of people through demographics, location and interests
• Get more fans – the real kind, not the fake ones
• Directly advertise your product and services through Facebook and Instagram

This online workshop is run by LittlePiggy and 24 Fingers

Why attend?

Facebook Groups have become an important part of helping businesses form communities.

Groups help to create conversations and provide a safe space for people to talk; they are about building your brand through help, support and information. They also provide insight about what matters to the people in the Group – which will help you tailor how you use Facebook for your business.

In this session you will discover:

• How to create a community beyond your Facebook Business Page
• Tools for building a highly effective Group
• Tips for Facebook Group success

We are pleased to announce that the RedCat team are now licensed trainers for IOSH Managing Safely. We are set to deliver this 4-day Supervisory level course from the beginning of 2017. Our first course will be 30/31st January, 9th and 10th February 2017.

The course is ideal for individuals working at supervisor/manager level, designed to get delegates, from any sector, up to speed on the practical actions needed to make health and safety “happen” in their teams.

IOSH is the leading professional association for safety and health practitioners, with a global name to back up their courses. As always, this course will be held at our well-equipped training facility at No8; lead tutors Richard Mills and John Claxton have a staggering 60 years’ of health and safety experience between them. Who better to lead you through the “ins and outs” of making health and safety work for you and your business? Contact us for more details, prices (which we guarantee will be competitive), and a booking form.