All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Role and responsibility of first aider
Introduction to first aid
The recovery position
Heart attack
Choking
Burns and scalds
Incident management and safety
Basic life support
Adult and paediatric resuscitation
Use of AED
Control of bleeding and shock
Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
Level 3 Award in HACCP (Hazard Analysis and Critical Control Point) is designed to help asisst you in the design and management of a food safety management system.
Aim; This qualification is designed to ensure candidates develop the required knowledge and practical skills to implement a HACCP plan in their workplace.
Objectives;
– To understand the importance of Hazard Analysis and Critical Control Point-based food safety management procedures – To appreciate the need for food businesses to take a proactive approach to analysing potential food hazards – To be able to develop a Codex/BRI standard HACCP plan;
– To identify the preliminary processes for HACCP-based procedures correct hazard analysis and identification of critical control points
– Understand how critical control points can be monitored and the corrective actions that must be carried out – Understand the meaning and elements of verification – Understand the need for accurate documentation and record keeping
Organisation
Duration; 1 day classroom course.
Exam/Assessment; delegates produce their own Codex-compliant HACCP plan under our supervision, within an agreed time period after the course. This course is Ofqual accredited.
Cost; £295 plus VAT includes notes, refreshments, lunch, the assessment & certification fees
Awarding Body; Chartered Institute of Environmental Health
Tutor; Richard Mills
Differentiation; as a minimum, Level 2 Award in Food Safety or equivalent is strongly recommended. Candidates must also have an understanding and background in a food manufacturing setting. An ability to access and use a computer for writing and emailing course work is essential.
Audience; All managers, supervisors and QA/QC staff from any food manufacturing businesses, who are responsible for the development of a food safety management system based on the Codex principles of HACCP.
Feedback; “This is a good experience. I like it. Especially, your analysis of my HACCP document is – I admit, spot on. I appreciate your patience and above all professionalism. Your approach to training encourages trainees understand HACCP in a practical sense and apply it in practice, which I feel right and meaningful.” Bernard Fernando, Quality Manager, Broadland Wineries, Cawston
Constantly interrupted and feel people are dumping work on you? Worse still are you frequently failing to complete those things on your ‘To Do’ list or those big objectives you set? Are e-mails piling up making it harder for you to prioritise? Is it perhaps all those meetings you must attend that consume your time? Fact is time cannot be managed, there is a limited amount of time in a day, however we can change our approach to how we use this precious commodity!
Poor ‘time management’ is a consequence of the choices we make and the process of work we do. There is no magic pill or potion to solve the issues mentioned above. We do however give you a range of tools and techniques that you can put into immediate effect to take back control of your time and become a Time Management Ninja!
Here are just a few of the things you can expect to learn from our time management workshop:
How our perception of time deceives us
How to develop a time ninja mindset
How to be assertive with interruptions and other ‘time bandits’
Course Title; Level 3 Award in Effective Auditing and Inspection Skills
Aim; The qualification provides skills in the auditing and inspection of food manufacturing processes, in order to effectively verify HACCP and general food safety and management systems. Especially valuable for BRC, SALSA, etc certificated manufacturers and multi-site catering operations where consistency is valuable.
Objectives
*Understanding auditing and inspection- what it is and appreciate the benefits and limitations
*Collecting & verifying of information
*Identify and plan the stages in Audit and Inspection
*Improve the ability to analyse & interpret data
*People Skills- improve your ability to get the right information
*Identify the competencies & characteristics of Auditors
*Understanding the implementation of on-site audits & inspections
*How to prepare written reports
Organisation
Duration; The course is delivered over one day- it is a classroom session- based on a number of syndicate exercises, activities & case studies- no chalk & talk here!
Exam/Assessment; 30 question multiple choice test: Pass mark 20, Merit mark 25
Cost; £185 plus VAT includes notes, refreshments & lunch and the assessment & certification fees (HABC)
Awarding Body; Highfield Awarding Body for Compliance (HABC)
Tutor; Richard Mills
Differentiation; Reasonable (Level 2 or equivalent) literacy, good communication skills, a broad understanding of food safety and its management systems, and experience of food manufacturing or large scale catering processes.
Audience; This qualification is for supervisors, team leaders & QA staff who are involved in the verification of Food Safety through Auditing & Inspection
Feedback; “thank you for your help, guidance and interest in putting on our courses…at such short notice. We all thought you were an exceptional presenter and made it a most enjoyable and productive experience. (Wow ! That’s got to be worth a “Brucie Bonus”)” Ernie Woodhouse, QA Team, Youngs Seafoods
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
The course is designed to ensure a detailed understanding of Legionnaire’s Disease, and how risk management makes sure the disease doesn’t arise in your work place.
Objectives;
* Understand the history, significance and symptoms of Legionnaire’s Disease
* To understand the basics of how hot and cold water systems work
* To understand how the bacterium gets into water systems, how it multiplies in the systems, and how it goes on to infect people
* Understand how management systems ensure the prevention of illness
* Understand the basics of legal requirements, and sources of guidance
* To help assist you with the compliance of the ACOP L8 (Approved Code of Practice L8 relates to the maintenance of clean water systems).
Organisation
Duration; 1/2 day blended learning programme. (This is a blended learning course, once you are booked on to the course we’ll send you some learning materials to complete before coming to the ½ session. Delegates need to be prepared to complete 2 or 3 hours of work before attending the half day course.)
Exam/Assessment; There are 2 short multiple choice exam. The pass marks are 10/15 for the first and 8/12 for the second. This qualification is Ofqual accredited
Cost; £125 + VAT includes notes, refreshments and the assessment & certification fees
Awarding Body; Highfield Awarding Body of Compliance (HABC)
Tutor; Richard Mills
Differentiation; Basic literacy, enthusiasm, a willingness to learn and participate
Audience; Anyone who is dealing with hot or cold water systems in their work place.
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
This course is designed for the complete computer novice. Duration: Two-day course. 9:30am – 4:00pm approximately each day Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses lunch will be provided. Refreshments will be available throughout the duration of this course. Course Content Session 1 What types of computer are there? What’s inside? (Very basic information) Switching on and tour of Microsoft Windows Different types of software to use Using Windows – Copy and Paste, drag and drop Typing and formatting simple text using Word Saving and retrieving work Session 2 Refresher from session 1 Creating simple posters and flyers How to make a slideshow Importing pictures Working with numbers using spread sheets Sending and receiving emails and attachments How to surf the Internet safely Questions and answers By the end of the course you should be able to produce simple documents, send and receive emails and surf the internet. Course feedback:”Having never sat at a computer before, I found the whole course worthwhile, especially as the tutor was very patient and concise in his training. Very good. ” Course price: £96.00 For more details or any enquiries, please contact us on 01603 788950 or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. With over a billion users active across the globe you can not ignore Facebook. Over 50% of the U.K population has a Facebook account! A country with a population of approx 65million. If your target market is on facebook and your business is not, you’re missing out! Nothing comes close to competing with Facebook in terms of it’s user base and Businesses like yours can benefit from knowing how to optimise it. This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise Facebook for your business to drive traffic and get results. Duration: Half-day course (9.30am – 12.30pm) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: Light refreshments will be provided. If you are also attending the LinkedIn course in the afternoon a sandwich, roll or salad lunch of your choice with crisps and cake or fruit will be provided. Course Content How to maximise your business page Building your brand on Facebook Why visual rocks Marketing the Facebook way Driving traffic to your website with Facebook The power of cross promotions and advertising Why engagement keeps Facebook happy Course price: From £37.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Discover How To Generate Leads, Grow Your Network And Make Sales On LinkedIn Are you struggling with Linkedin? Not quite sure what the fuss is about? Wondering whether you should spend even more time on yet another networking platform? It’s ok, you’re one of many, you may even be one of the many who set up an account but then didn’t go back to it. Linkedin is a business tool which helps you to do even more business. Having just hit 200million users, 1 million groups, 40 million visits a week and a total of 5.3billion searches during 2012, you can’t ignore it. Did you know that half of the users on Linkedin are the main decision makers? Did you know that Linkedin drives the most customers for B2B organisations – even more than Blogs? Tapping properly into Linkedin will enable you to drive valuable customers to your website. Tapping properly into Linkedin will position yourself as a leader in your niche and gain you new clients. Stop missing out on opportunities now! This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise LinkedIn for your business to drive traffic and get results. Duration: Half-day course (1.30pm – 4.30pm) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: Light refreshments will be provided. If you are also attending the FaceBook course in the morning a sandwich lunch with crisps and cake will be provided. Course Content How to achieve maximum exposure and connect with main decision makers The power of groups and company pages How LinkedIn works with or without a budget How LinkedIn is the perfect marketing tool & discover the ways to use it in your business Course price: From £37.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course develops many of the features of Microsoft Excel. We will look at the most useful elements, including formulas and functions, using Excel as a database and sharing text and data with other applications. Everything will be explained in straightforward terms. It is also an opportunity to iron out any bad habits that you may have picked up. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Review Brief review of general Excel principles: Arithmetic formulas Looking at +, -, * & / Brackets BODMAS Advanced AutoSum Unusual ranges Auto-Average/Max/Min/Count AutoFill Building Functions Using the Paste Function dialog Basic functions Functions with one argument: Statistical functions Absolutes When/how to use absolute references Formulas and Functions between Sheets and Workbooks Summarising data from multiple sheets Linking workbooks Advanced Functions Functions with more than one argument e.g. the IF Function Course price: From £74.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]