We are CallEEAST, an outsourced contact centre offering organisations a range of services such as Bespoke Inbound Call Handling, Out of Hours Services and more. We make a positive impact on our NHS Trust, the East of England Ambulance Service, by reinvesting all profits back into frontline services, which contributes towards the improvement of healthcare delivery and patient experiences.
Our mission is to support both commercial organisations and NHS Trusts in enhancing their customer experience through the design and delivery of tailored 24/7 Contact Centre Services.
Services we offer:
- Full Contact Centre Managed Solutions
- Bespoke Inbound Call Handling
- Virtual Receptionist & PA’s
- Out of Hours Services
- Signposting and Information Services
- On-call and Dispatch Services
- GP Surgery Contact Centre Services
We have a deep understanding of the unique challenges faced by both businesses and healthcare institutions, fostering collaboration, and driving innovation through effective communication.
Find out more about CallEEAST and how we can support your business at https://www.calleeast.co.uk/.
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