An exciting new transport initiative for Breckland from Kickstart Norfolk in partnership with the Department of Work & Pensions, Breckland Council and New Anglia Local Enterprise Partnership (LEP).
The Need –
At present, there are many hard to reach, unemployed individuals residing across the Breckland area who are unable to advance towards employment. When asked, clients stated that the main reasons for this are:
- a lack of transport
- rural isolation
- disabilities
- homelessness or criminal convictions
- Poor Health
Because of the above, hard to reach individuals reported that this was causing them to experience poor health, low motivation and self-esteem, and a belief that they would spend the rest of their lives on benefits.
The idea –
Building on the vision of the recent launch of Breckland for Jobs, Kickstart Norfolk, together with their partners the Department of Work & Pensions, Breckland Council and New Anglia Local Enterprise Partnership (LEP), want to help these hard to reach individuals to unlock their potential to gain meaningful training, work experience and/or employment.
The Solution –
With funding provided by New Anglia Local Enterprise Partnership (LEP), the Department of Work & Pensions (DWP), Breckland Council & Kickstart Norfolk, Tripstart Breckland will provide a 7-Seater Minibus Service and IAG Support Worker for individuals across the Breckland area to engage with for a pilot period of 1-year.
Working in partnership with the individuals Jobcentre Work Coach, Tripstart Breckland’s dedicated IAG Support worker will provide, where applicable, the service user with the relevant 1-2-1 support to help them address and overcome their complex barriers to employment, build their self-esteem, confidence and motivation so they have every opportunity of moving forward with their lives.
Service users will be provided with a transport service until they are confident enough to plan their own route to their place of provision. Thereafter, support will be provided by both the IAG
Support Worker and Communication Officer via telephone, however, face to face support will be offered where and when required.
The Tripstart Breckland Transport Scheme will be made available to everyone aged 18 and above, who reside in the Breckland area and are either unemployed or economically inactive.
The Tripstart Transport Scheme will compliment the transport services already provided by local government, it is in no way a replacement.
TRIPSTART Breckland is a transport provision for hard to reach residents of Breckland to use to move forward with their life.
All referrals received must be sent to the relevant Jobcentre for vetting before any individual is accepted on to the scheme.
Tripstart Breckland – Referral Process
Client Identified –
Once a potential client has been identified there are 4 referral routes that can be used to access Tripstart Breckland:
- Self-Referral or Multi Agency Referral sent directly to Tripstart Breckland
- Kickstart Norfolk refers individuals to Tripstart Breckland
- Jobcentre Work Coach refers the indivual to Tripstart Breckland
- Self-Referral or Multi Agency Referral sent to Jobcentre for referral to Tripstart Breckland
Vetting –
On receipt, all referrals to Tripstart Breckland must first be sent to the relevant Jobcentre for vetting, the aim of this is to:
1. Understand the reason as to why the individual has been referred to Tripstart Breckland
2. Ensure the individual meets the criteria for Tripstart Breckland
3. Make sure the individual is in receipt of the correct benefits
4. Deal with any benefit issues that may have arisen
Once vetting has been completed, referrals will be sent directly to the Tripstart Breckland, IAG Support Worker who will make contact with the client.
Information, Advice, Guidance & Support (IAG) –
Individuals referred to Tripstart Breckland requiring IAG Support will be taken through a detailed induction, allowing the IAG Support Worker to compile, discuss and agree an Individual Action Plan with the client. The Action Plan will provide clear details of how the individuals barriers to employment will be addressed. All Action Plans will be Specific, Measurable, Attainable, Relevant, Time Bound and will be in line with the Individual Action Plan implemented by the clients Jobcentre Work Coach.
Communication & Support Plan –
Each client will participate in daily, weekly and monthly communication with the IAG Worker to ensure that progress can be monitored and reported.
Should any issues be identified or arise during the supporting period, with agreement from the individuals Jobcentre Work Coach, referrals will be made to multi-agencies for them to provide additional support to the individual.
When the individual is confident enough to plan their own route, communication with will be moved from weekly to bi-weekly unless the situation dictates that the individual remains on a weekly plan. Bi-weekly communication will last for a period of up to 2-years.
To ensure continuity of support and communication, the IAG Worker will send weekly reports to the individuals Jobcentre Work Coach and regular face to face meetings will be held.
See PDF below for more information;
