In the beautiful setting of Norwich Cathedral Ruud Haket, MD Greater Anglia updated delegates on his vision for the company at the most recent Chamber Breakfast. He talked about the improvements that Greater Anglia are putting into place with regards to customer service. These included simplifying ticket bookings and improving customer facing through continuous staff training.
He talked specifically on improving the rail service in Norfolk, a key part of this being working to reduce number of weekends affected by disruptive engineering works. He also mentioned actively promoting the region, including partnerships with tourism bodies.
Rail travel being a key issue for many people in the region meant that there were a lot of questions for Ruud and delegates generally left feeling positive about the improvements that are being put in place.
As well as hearing from Ruud, five other delegates were given the chance to talk about a topic of their choice for sixty seconds which ranged from wine tasting with HarperWells to consulting with Gostling Consultancy.
The event closed with safari networking time which proved as popular as always giving local businesses the opportunity to make the right connections and do business. The next Norwich Business Breakfast will take place on 5 October and will incorporate the AGM. We also have Chill Time on 28th June which is our next networking event. To book you placeclick here.
