On Thursday 8th September, over 70 members joined us for a Business Breakfast based on the tourism industry, at the Great Yarmouth Town Hall. The venue provided an impressive setting in the grand Assembly Room where delegates networked over coffee and breakfast, followed by a presentation from Rebecca Harris, Hoseasons.
We kicked off the morning with a brief talk from our event sponsors, Santander. They provided an overview of their services in the sector and explained that they are happy to sponsor Norfolk Chamber events and gain brand exposure. Following this we tested how awake our guests were with a bit of Speed Networking! Guests were split randomly into groups and were given 4 minutes to network with their group before being hurried onto their next group. Guests commented that the activity gave them lots of new contacts and made networking a lot swifter overall.
After a delicious breakfast was served we heard from our guest speaker, Rebecca Harris, Communications Manager, Hoseasons. Rebecca discussed how she has used a range of techniques and innovations to help make Hoseasons as successful as it is. Customer service was a key message throughout her presentation, along with the use of technology and keeping up to date with it. In the Q+A, guests questioned the use of Live Chat on websites and the benefits of it, to which Rebecca provided impressive usage figures since they installed the software, proving the Live Chat a success.
We finished the event with some time for free networking, in which many guests took this opportunity to talk further with the speakers and get in some final business card exchanges.
Does this sound like something you’d like to attend? Book now for our next Business Breakfast in Norwich on Friday 7th October. Click here for more details.
