Richard Willner of Further arrived prepared to give the delegates an enlightening presentation on engaging content. Richard’s presentation was full of impact and strong content and he even stated that he felt the delegates seemed fully engaged throughout. Richard felt his highlight from the Session was the interaction between himself and his delegates. He particularly enjoyed the fact that the delegates asked him questions, showing great interest into the subject. Richard’s top tip to take away from the Session would be to “set objectives within that plan and measure those constantly” and to “plan, plan, plan”.