Member Training: Supervising for Success

What is the difference between supervising and managing a team? The role of the supervisor is changing and what this role is (or what people think it is) can be unclear at times. This workshop is for anyone who already supervisors a team or a team leader who wants to freshen up their skills. Aimed at supervisors and team leaders, this module aims to set you up for success and encourage you to take the actions you need to get better results.

Equipment: None, pen and note paper are provided.

Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course.

Course Content:

• Starting as you mean to go on – first steps on the success ladder
• Heroes and villains – making a good supervisor ‘great’
• The shape of your role and the focus of your attention
• Developing teams – what to look out for
• Achieving a balance between nurturing vs. challenging Delegation as a means of developing staff
• When I insist – you resist – communication which works!
• The four supervisory styles – which one to use and when
• Mastering the art of delegation
• Forwarding the action – personal action planning.

For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]