Member Training: Getting to Grips with Managing Performance – Getting the Best from your People

Individual and Business performance can depend largely on the relationship between a manager and their team. This workshop highlights how to get the best out of your team, therefore, building a successful team which leads to a successful business.

This workshop will give you the skills and knowledge to build and lead a great team.

Who is this for?

This course is suitable for anyone managing a team no matter what size and at what level.

Agenda for the Day:

09:15 Doors Open – Registration

09:30 New Anglia Growth Hub – how can we help you? *

09:45 Welcome and Introductions *

10:05 Workplace Transformation and the Main Factors Causing It*

10:25 Performance Management (3 Group Exercise) *

10:55 Determining Direction*

11:05 Goals, Objectives and Targets

11:15 Break and Refreshments *

11:30 Managers Responsibility for Setting Objectives *

11:35 Planning – How Rather than What *

11:40 SMART(ER) – Original SMART Objectives

12:05 Ensuring Success – Constructive Feedback

12:20 Feedback Models

12:25 7-Step Approach. Encouraging Progress

12:50 Action Planning – Making Change Happen

13:00 Q&A’s *

13:15 Close

Total hours: 4hrs – *IDB = 3hrs 30mins

About the Trainer – Maria Banks CPCC – Certified Coach, Trainer, Mentor, Facilitator

https://www.stradainnovation.co.uk/

With over 12 years experience of developing and implementing organisational development and change management strategies within the European Energy industry and a further 14 years running her own L&D professional business and coaching practice.

Maria qualified with the Institute of Personnel & Development (CIPD) and is a fully trained and change management strategies within the European Energy industry and a further 14 years running her own L&D professional business and coaching practice.

Maria qualified with the Institute of Personnel & Development (CIPD) and is a fully trained coach by the Coaches Training Institute (CTI), accredited by the International Coaching Federation (ICF). She is a Certified Co-Active Professional Coach (CPCC) and a graduate of the 10-month CTI Leadership Programme.

Her experience is diverse having worked with individuals and teams from a range of global organisations as well as servicing her own local community in and around Suffolk and Norfolk.

With a strong commitment to moving clients forward, achieving increased results and reaching their desired goals and aspirations, Maria’s coaching and training is impactful, action focussed and pragmatic.

She brings clarity, focus and action to both personal and professional growth and supports her clients to achieve and often exceed their goals and aspirations.

Maria’s interventions in the International business world have provided lasting benefits to a variety of clients including: E.On Energy UK, Fitch Ratings Italia, McCain Foods GB, Mysis Banking Division – New York, Microsoft, Carillion, Costain, Royal Caribbean International Italia, Fusion For Energy France, King Edward VII Hospital and the Natural History Museum London.

More locally Maria has worked with Hutchinson Port Felixstowe, Suffolk Coastal District Council & Suffolk & Norfolk Probation Services.