Young blood to give even greater customer satisfaction

React’slatest two recruits to join them are bringing some youthful flair and enthusiasm to the family run business.

Its 15 years since React Computer Partnership, who have a branch in Beccles, began trading from the dining room table of one of the Director’s homes. Since that time the company has moved into substantial premises at Deben Mill Business Centre to accommodate their expanding team of IT professionals. Their latest two recruits to join them are bringing some youthful flair and enthusiasm to the family run business.

Ed Osborne joined the React Computer Partnership team having previously worked with an IT training organisation developing and providing training courses for their clients. Richard Pledger one of the React partners explains how his move to React came about ” Ed was keen to develop his IT networking skills and was keen to join a company offering support services in this area. With our continued growth, despite the global economy, we needed another support engineer to bolster our support department, ensuring we could maintain the excellent levels of customer service we offer. Therefore React was the perfect match for Ed.”

Alex Davies originally joined React as an Administration apprentice on a six month course. However it was soon clear his real passion and skills lay within the more technical aspect of IT systems and support. Richard says “I’m happy to say due to the increase in contracted customers over the past 12 months we were able to accommodate Alex in a new role and so he has now been taken on as a full time apprentice embarking in a certified Microsoft Apprenticeship Course.

React Computer Partnership are Norfolk and Suffolk Chamber members and are a business IT support company with offices in Woodbridge, Beccles and St Neots who have built a reputation throughout East Anglia for providing professional IT support services. They have been finalists for the past two years in the Outstanding Customer Service category of the Anglian Business Awards and this year they are finalists again in two more categories. They work with many types of business, especially on the manufacturing side, ensuring businesses have a reliable and efficient IT system to increase their productivity and speed the flow of work around their offices and warehouses using electronic document storage and management.

Richard concluded ‘We’ve had some really good feedback already about Alex and Ed from React customers and with their youthful outlook and dedicated approach we are confident we can achieve even greater customer satisfaction this year.” www.reactcp.co.uk