Tracking Care Workers CAN be Better for Business

Many companies these days are tracking their workers mostly in collaboration and agreement. The majority doing so would agree that tracking boosts productivity and provides valuable information for both administration and the end user.

Care – particularly domiciliary care, where a care worker delivers a service in a client’s home, is booming. In many cases this care is funded by the local authority, but there’s a growing area of private care companies offering alternative services.

Finding the right care giver is fraught. If you’ve even been on the research side seeking the right provision for a loved one then you’ll know the challenge. Generally considerate, dependable companies also attract similar care workers and they are keen to demonstrate that their care package meets targets.

Companies providing a worker tracking facility have much more to show the families they support. Real proof of correspondence means better piece of mind.

With data easily recordable via scanned QR codes, or NFC codes, care workers can now show that they have completed each important task on an agreed care plan.

With phone in hand they scan a code or tag set up to link to individual actions. For example, If Mrs Smith’s room needs tidying, a quick scan of the appropriate QR code or NFC tag, records its completion on the company’s software system. When Mrs. Smith is given her prescribed medication, a similar scan takes place, and again, when her care giver records that a drink has been taken.

Whatever important, daily task is required, it’s duly recorded and trackable. Time, place, worker, location and it’s quick and easy for the carer to do. Each scan takes only 2-3 seconds.

From the care company’s view this is enormously important, but it’s also becoming a valuable one in proving their service delivery, demonstrating good practice to their client’s families, and in turn, growing business. Why? Because tracking provides reassurance.

If you’re a family member you’ll want to see that your loved one is receiving the care you have paid for. If you’re far away, it’s reassuring to know they are in good hands and that required medication is delivered, nourishment given and visits undertaken.

Many are happy to pay a premium to have access to their company’s care tracking facility to check on their family’s care package as a result.

Tracking makes economic sense for care companies too. To get more information on how NFC technology can help please visit our site here

Written by Geraldine Jozefiak, Partner at Think Mobile Media.com