At OPCoachUK we describe ourselves as organisational psychologists and coaches. We also have deep HR expertise. However, we know that doesn’t automatically describe our offering. Particularly with our focus on SMEs, we know that we need to outline what we do, and how it creates positive impact. We don’t expect any CEO to cry out, “Help! For the love of Mike, I need an Organisational Psychologist!”. However, experience tells us that we have a lot to offer any growing SME with ambitions to be a top employer. At the highest level, we enable organisations to give to and get the best from their people in a way that is fully tailored to business goals, culture and individuals. We have over 10 years of experience of being the oil that gets the engine into perfect performance and allows the leaders to drive the supercar. That still isn’t very descriptive, so in more detail, what we do depends on the size of business. In organisations that are pre-HR, we can set you on the road to building effective and efficient mechanisms that enable your team members to grow with you. We know how to accurately define an organisation’s culture so that the culture feeds the organisation’s success. All the best People/HR processes feed and refine that culture, while boosting the success of the business. We can also start from a point of enabling you to manage your team’s performance in a meaningful, but lightly engineered way. The words “performance management” can be very off-putting to a CEO who values their team already, but performance maximisation is quite a different thing. Light touch, heavy impact performance maximisation enables leaders, managers and their teams to stay firmly on a path of professional growth. In larger organisations that are more “M” and already have an HR/People team, we work to ensure that the nuts and bolts of people management are aligned to your business goals. We can provide training and upskill your managers in the smooth running of their team. If it will work in your business, we can introduce the Myers-Briggs Type Indicator (MBTI) to smooth working. Alternatively, we can embed CliftonStrengths to help people to focus on their talents. We also offer straightforward, traditional coaching to leaders and managers. Your people come to sessions with something they want to work on professionally, and we enable and encourage them to succeed within your framework. Coaching is very powerful; it powers growth, reduces stress and drives up retention. In terms of duration, we can do short-order pieces of work, such as a culture diagnostic. We can do medium-term projects, such as setting up/refining people processes. We can even do long-term work, where your team gets to work with the same coach over a longer period. In these instances we become the oil that keeps the team growing and we vastly reduce the time a leadership team spends on negative People issues. Regardless of size of business, this begins with discussion around your business goals and your aspirations for your team. Tell us your ambitions and we will suggest how we can support you. If you are situated close to Norwich or Bristol, we’d love to come and meet you. Otherwise, we have traditionally performed most of our work remotely, so you’re more than welcome to speak to us through video call. We naturally won’t charge for the initial consultation or the resulting proposal. The first 10 leaders who respond to this post and decide to go ahead on the first project of any size will get a 10% discount on our usual prices for that project. For more information, please contact us through opcoach.uk and mention NCC August 2024.