Here’s the latest update from Greater Anglia, including news about changed guidance on travel on public transport, performance, new trains and further station improvement projects.
As you may have heard, late last week, the government lifted the guidance on only using public transport if necessary. That means anyone can take the train and other public transport for any purpose – commuting, business and leisure – from now on, which is good news. We’re fully focused on providing a convenient and safe service, as we start to see more passengers travelling with us again.
We are a running a full service on most routes, with almost 93% of the normal service now operating again, including more Norwich to London intercity services. Only the Stansted Express (currently operating with a half hourly frequency) and the Norwich to London intercity services are not yet back to a full service, reflecting current travel patterns. We’ll continue to monitor demand on a daily basis and plan for the phased re-introduction of the remaining intercity and Stansted Express services when appropriate.
As a reminder, it is mandatory for customers to wear a face covering when using public transport, to help reduce the spread of coronavirus. Children under the age of 11 and people with a disability or medical condition which means they cannot wear a face covering are exempt from wearing them.
It’s also still important to observe social distancing. We’ve introduced a wide range of measures to make it easier for customers to do so at stations and on trains – including floor markings, one-way systems, new signs and queuing systems. We have also now installed hand gel dispensers at 20 of our busiest stations.