The Competition & Markets Authority ( CMA) has issued guidance and an open letter to care homes to advise them of their obligations under consumer law. The advice is being published as part of ongoing work into residential care homes and nursing homes for the over 65s. It follows on from previous work where some unfair contract terms were found which may cause harm to individuals.
www.gov.uk/government/news/consumer-law-advice-sets-out-obligations-for-care-homes