Norwich International and NCP have worked closely together to implement changes within the short stay car park, to make life easier and maintain safety of customers, staff and visitors.
A new specific ‘drop off’ area has been created within the short stay car park for customers – both passengers and those bringing people and picking them up from the airport, to deter drivers from stopping in unauthorised areas and to also help ease congestion at busy times within the car park. The first 10 minutes are free of charge, with standard rates applying thereafter.
The new area is clearly signed; anyone coming to the airport should look carefully for the signs indicating where they should go, to either the drop off area, short stay or long stay car parking.
Mark Kraft, business manager at NCP commented: “NCP is always looking at ways to improve our customer experience when using our car parks, and it became very clear from customer feedback that a drop off lane for passengers arriving at the airport would be really helpful. This way we reduce congestion points for everyone, and make the process as seamless as possible.”
