Venue: Breckland Council Elizabeth House Walpole Lake Dereham NR19 1EE, NR19 1EE, UK
Start Date / Time: 22/10/2019 9:15 am
End Date / Time: 22/10/2019 1:15 pm
Member Rate: Free
Non-Member Rate: Free
Book NowAppraisal skills are extremely important to succeed as a good manager. This course explains how to give a good appraisal, keeping your team motivated along with communication and listening skills and giving feedback and praise.
This workshop will give you the skills and confidence to give your team the appraisal that will help them develop and remain motivated within your company.
Who is this for?
This course is suitable for anyone managing a team no matter what size and a what level.
Agenda for the Day:
09:15 Doors Open – Registration
09:30 New Anglia Growth Hub – how can we help you? *
09:45 Welcome and Introductions *
10:00 Appraisal Skills & Benefits of an Appraisal System *
10:25 An Introduction to Appraisal Skills *
10:35 Personal Experience – Attendees Experiences *
10:45 The Johari Window *
11:00 The Appraisal Process at Work *
11:05 The 4 Step Model *
11:15 Refreshment Break: Tea/Coffee and biscuits
11:30 Communication Process & Questioning Techniques *
11:45 Questioning Skills – Exercise in Pairs *
12:00 Listening Skills – 70/30 Rule *
12:10 Giving Feedback – 3 Different Types of Feedback *
12:25 Case studies – Exercise in Pair *
12:40 Guidelines to Managers – Meeting Do’s and Don’t *
12:50 After the Meeting and Mid Year reviews *
12:55 Guidelines for Employee *
13:05 Key Learning Points, Action Planning & Q&A’s *
13:55 Close
Total hours: 4hr – *IDB = 3hrs 30mins
Venue: Breckland Council Elizabeth House Walpole Lake Dereham NR19 1EE, NR19 1EE, UK
Start Date / Time: 22/10/2019 9:15 am
End Date / Time: 22/10/2019 1:15 pm
Member Rate: Free
Non-Member Rate: Free
Book Now