It’s a hot topic and something you’ve seen in many movies: AI. But what does this mean for you in the HR department? Much more than you may think. AI is no longer an abstract idea that makes futuristic novels interesting. This technology is how businesses get ahead in the game and it’s starting to become vital for HR managers too. Let’s share a few innovative developments you may not have heard about. See how your day to day can be transformed for the better; for you, for employees and the business as a whole.
What is AI in Practice?
AI (Artificial Intelligence) is technology that simulates human intelligence. These computers cantake action in certain situation in similar ways than humans would.
A popular part of AI is machine learning. This technology can learn from humans’ actions what needs to be done according to specific guidelines, even if they weren’t originally programmed to perform those tasks in that manner. They can then take over that task. A popular application in administration is to use this AI tech to copy and paste information from a data base to other forms. This work can feel boring and repetitive to humans so why not give it to computers to do in a fraction of the time? This saves workers a lot of time and keeps data accurate.
Other types of AI and applications include:
- Speech recognition
- Machine vision
- Smart assistants
- Deep learning where data is broken down into abstraction layers, used to recognize patterns in data
Why Does HR Need Advanced Tech?
Perhaps you think your department is functioning adequately and changes will only disrupt your effective processes. But how effective are you really? There’s a reason why market leading vendors such as Advance Systems are quickly gaining a following. Innovative applications ranging from time and attendance software to dynamic employee performance records lead to many benefits:
- More accuracy in employee records and payroll
- Saving HR workers time so they can focus on other tasks
- Faster replies to management or workers after queries
- More cost effective HR services
- Higher employee satisfaction thanks to an effective HR team
You can see that switching to modern methods can affect a business in a variety of ways. Now, how do you need to implement AI in HR?
5 Ways AI Affects HR Find Red Flags: Enhance Your Recruitment Process
The difficult thing is to admit that a robot can do your job better than you can. It’s especially difficult to admit in the HR department because you may think your knowledge of people will help you identify potential risks in new applicants.
Accept the truth: AI can pick up on red flags in resumes more effectively than you can. While you can probably handle the last interview the best and pick your favorite, AI can:
- Identify problems found with background checks based on analyzing a mass of data you’ll never have time to work through.
- Find possible risk factors based on someone’s resume.
- Create a fair application process if you allow AI to compile your short list from the mass of applicants. AI won’t allow prejudice for color, gender, race or culture to discriminate.
Get to Know Your Team: Identify High Risk Employees
AI can also assist with your existing team. Your number one goal should be to ensure workers are happy and satisfied. When the opposite happens they may leave, giving you a high ETR (employee turnover rate). From analyzing data from employees’ personnel files, communication and feedback, AI can identify those who may not be as content in their roles as they seem to the naked eye. Knowing this empowers you to take action before an employee gets to the point where he or she writes a resignation letter.
Help Your Employees: Benefit Their Futures
One way of preventing employees from leaving is helping them move forward in life. But you don’t have time to assess each person’s career path. The good news is that AI can do it in a fraction of the time. An interesting part of AI called predictive analytics can use gathered in formation to create suggestions for a person’s future. These suggestions will be based on data such as the actions other employees have taken in the past. Perhaps joining a learning pathway or development program is the thing that improves someone’s attitude about their job. But you won’t know what they need without some insight which AI can provide.
Get More Work Done: Use Robots
AI is not only about benefiting the employees: you also need some help. These days vendors can roll out productsthat engage with people in an extremely humanlike manner. While nothing beats a chat with a real human, basic queries can be handled more than adequately by modern chatbots. Thanks to NLP (natural language processing) your chatbot can gauge someone’s tone and even the context their questions refer to. A bonus: your HR chatbot can converse with people in different languages, making it easier to manage a global, multi cultural worker team.
Make Better Decisions: Let AI Give You the Facts
During your day to day in the HR office you make vital decisions that affect the business as a whole. AI and other HR tech innovations can often help make more appropriate choices:
- How many employees do you really need? AI can analyze data and determine the most effective scenario.
- Which skill sets should you employ in the next year to benefit the company in years to come? By analyzing big data AI can provide insightful feedback
- How can your department save costs? Only pay for services rendered with more effective, automated attendance systems. Make sure data transfer to payroll takes place automatically so there’s not chance of human error.
There’s no question: AI and modern technology can transform your HR department. The only question that’s left is: where will you start?
