Helping Families Find the Right Care. Supporting Providers to Deliver Their Best.
At Care Finder Assist (CFA), we’re a Norwich-based business with a UK-wide reach, dedicated to making the care journey less overwhelming and more empowering for families navigating private, self-funded care options.
We help people find residential care homes, home care services, or supported living that truly meet their needs — and we do it without charging families a penny. Our services are paid for by the final chosen provider, but we are not affiliated with or tied to any care provider. This means every recommendation we make is fully independent and in the best interests of the individual.
We work with compassion, transparency, and the belief that great care starts with the right match.
What We Do for Care Seekers
When someone needs care, it can feel like a maze — urgent, emotional, and confusing. That’s where we step in.
CFA provides:
● Personal consultations to understand care needs and family dynamics
● Tailored shortlists of vetted care options that match specific needs
● Visit coordination to make the selection process easier
● Step-by-step guidance from enquiry to placement
● Ongoing check-ins and Aftercare to ensure the chosen care continues to meet expectations
With over 30 years of combined frontline care experience, we know what to look for — and what to avoid. We take the weight off families’ shoulders, giving them the confidence to make informed, supported decisions.
What We Do for Care Providers
While we work independently, we also offer real value to care providers — helping them:
● Save time and energy spent on unsuitable enquiries
● Meet occupancy targets with better-fit placements
● Reduce the risk of placement breakdowns by ensuring families are informed, realistic, and well-supported from the start
● Receive valuable, impartial feedback from the care seeker and care receiver community
● Minimise complaints — our aftercare helps reduce low-level concerns from escalating into formal issues
Together, these benefits enable care providers to concentrate on their core strengths: delivering exceptional care and consistently enhancing standards and services.
It’s a win-win approach, with families feeling confident and care providers benefiting from smoother placements and stronger relationships. Learn more about how we support providers at carefinderassist.co.uk
Why Businesses Work With Us
As a local business, you likely support people facing life transitions — employees caring for parents, clients planning for the future, or customers seeking practical guidance. That’s where our work overlaps.
By partnering with CFA, you can:
● Offer trusted, independent care guidance to the people you support
● Add value to your services through signposting, mutual referrals or shared content
● Be part of a collaborative network focused on improving the quality of care in our communities
● Know your clients are receiving unbiased, compassionate support from a team that truly understands
We’re proud to partner with:
● Solicitors, financial advisers & estate planners
● Health and social care workers supporting people on the frontline
● Health and wellbeing professionals
● Charities and community organisations
● Care providers committed to ethical, person-centred care
● Employers looking to support their teams with trusted resources
Our Mission
We exist to bridge the gap between care seekers and care providers, removing the overwhelm and helping people find care that works — not just on paper, but in real life. While we’re not affiliated with any one provider, we strongly believe in working collaboratively with those in the sector to improve outcomes for everyone involved.
Our vision is a care system that is easier to access, more transparent, and rooted in dignity and respect — and we believe that starts with honest, expert guidance and the right local partnerships.
Let’s Work Together
If your business serves clients or communities who may need care now or in future — let’s talk. Whether it’s to explore a mutually benefical opportunity for our clients, discuss a collaborative event or resource, or simply learn more about each other, we’d love to connect.
Based in Norwich | Supporting families UK-wide. Email us at support@carefinderassist.co.uk or Call us on 0330 043 8832. Visit our website: www.carefinderassist.co.uk
Let’s help more families feel informed, empowered, and cared for — together.
