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The course is aimed at owners, managers, QA and the HACCP Team in any food manufacturing environment, and also allied trades; laundry, packaging, etc.. The course consists of pre-course work, two taught “classroom” days followed by an assessment (30 question multiple choice examination).

In essence the course aims are to – Enable you to develop your own CODEX based Food Safety Management System – Comply with the Law; Regulation (EC) 852/2004 Article 5 (HACCP) and Annex II Chapter XII – team members need to be trained in the principles of HACCP – Satisfy your SALSA/BRC Auditor – To engage employees, get them involved in the Management Processes and all the moti-vational/ productivity benefits this brings

The syllabus runs through: 1. Introductory concepts; costs/benefits, legal basis, the various models; Regulation (EC) 852, Codex, Campden BRI, etc. 2. The role/ importance and of the prerequisites 3. The 7 preliminary steps of a HACCP study, according to Campden BRI/Codex 4. The 7 legal HACCP steps; identifying hazards, critical control points, critical limits, etc.

Entry: A Level 2 Award in Food Safety as a minimum, a Level 3 Award in Food Safety is beneficial; an understanding of food manufacturing settings; basic literacy, numeracy and computing skills

Duration: Two day programme ( 09:00 start-16:30 finish )

Cost: £375.00 + VAT Includes assessment fees, course handbook, lunch and refreshments How to book: Contact us Mitchell on [email protected]

Venue: RedCat Training Rooms, 8 Thorpe Road, Norwich NR1 1RY

Course Tutors: Sarah Daniels and Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership has been providing food safety training and consultancy in Norfolk, East Anglia and nationally for over 19 years.

This qualification provides those who work within Catering industry with the knowledge and understanding of food allergens and foods that commonly cause intolerances, their characteristics and effects, the importance of effectively communicating information regarding allergenic ingredients to customer, and how staff can minimise the risk of cross-contamination from allergenic ingredients.

This Qualification Covers – Understand the characteristics and consequences of food allergies and intolerances – Understand procedures for identifying and controlling contamination from allergenic ingredients – Understand procedures for the accurate communication of allergen information to consumers

Who is the Qualification Aimed at? The qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry.

Prerequisites: Good basic literacy and numeracy (to level 2) is desirable. We can, however, make special adjustments if needs be.

Examination: This qualification is assessed by a multiple choice examination set by Highfield Award Body of Compliance (HABC). The examination will contain 15 questions that must be completed within 30 minutes.

Duration: A one day programme ( 09:00 start-13:30 finish)

Cost: £75.00 + VAT – Price includes refreshments & examination fees

How to book: Contact us on 01603 473732 for a booking form

Course Tutors: Sarah Daniels / Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership have been providing food safety training & Consultancy in Norfolk, East Anglia & nationally for over 19 years.

Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course develops many of the features of Microsoft Excel. We will look at the most useful elements, including formulas and functions, using Excel as a database and sharing text and data with other applications. Everything will be explained in straightforward terms. It is also an opportunity to iron out any bad habits that you may have picked up. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content: Review Brief review of general Excel principles: Arithmetic formulas Looking at +, -, * & / Brackets BODMAS Advanced AutoSum Unusual ranges Auto-Average/Max/Min/Count AutoFill Building Functions Using the Paste Function dialog Basic functions Functions with one argument: Statistical functions Absolutes When/how to use absolute references Formulas and Functions between Sheets and Workbooks Summarising data from multiple sheets Linking workbooks Advanced Functions Functions with more than one argument e.g. the IF Function Named Ranges Naming ranges Navigating using named ranges Using named ranges in formulas Natural language formulas Excel as a Database Sorting your data Filtering a list Useful database features Good Working Practice Copy and Paste Using the Windows clipboard Paste-Special :- Linking to other files and applications. Replacing formulas with data The Drawing Tools Auto shapes Layers Rotation Alignment Grouping An explanation of different versions How to find familiar commands in the 2003 & 2007/10 interfaces Course price: From £74.00 – £96.00pp For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

M+A Partners will be hosting their annual FREE workshop for clients and partners to learn about Quickbooks accounting software and the latest updates for 2018.

Whether you are a newcomer to Quickbooks or simply would like to hone your skills, all standards are welcome.

The workshop will cover:

• Review of the latest version of Quickbooks Online
• Time saving tips for general processing
• Management Accounts/Budgets
• Product updates

Teas and coffees will be provided, along with a light lunch at the end of the session.

Places are limited so book your ticket before they are gone.

Learning Outcomes

• Understand the role of the first aider

• The importance of preventing cross infection;

• The need for recording incidents and actions;

• Use of available equipment;

• Assess the situation and circumstances in order to act safely, promptly and effectively in an emergency;

• Administer first aid to a casualty who is unconscious (including seizure)

• Administer cardiopulmonary resuscitation;

• Understand the use of an A.E.D

• Administer first aid to a casualty who is choking;

• Administer first aid to a casualty who is wounded and bleeding;

• Administer first aid to a casualty who is suffering shock;

• Provide appropriate first aid for minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters);

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA This course is designed to give you the skills, knowledge and confidence that could be vitally important at work or at home. Duration: One-day course (9.30am – 4.30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Introduction The First Aid Kit Assessment of an incident Resuscitation Unconscious casualty Recovery position / Spinal injury recovery position Choking Bleeding Shock Minor injuries Seizures Burns Importance of basic hygiene in first-aid procedures At the end of the course, all trainees will receive a first aid book to support this course. Attendees will also receive an Emergency First at Work Certificate valid for three years. This certificate is recognised through the Health and Safety Executive and accredited by QualSafe awards and OFQUAL. Course price: £96.00 per person For more details or enquiries, please contact us on 01603 788950 or email [email protected]

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Windows 10 is a powerful and advanced operating system, however, compared to Windows XP and Vista and 7, it appears complex and can prove difficult to work your way around. This course demonstrates in simple, easy to understand terms, how to make Windows 10 appear how you want it to, so it is more ‘familiar’. It also demonstrates how to make the most of its new features such as the Cortana voice assistant, Edge browser and multiple desktops. You’ll find that the course is designed to help you learn the basics, be more security aware, disable common annoyances and be more productive. This course is suitable for both novices and experienced users. Duration: 9:30am – 4:00pm approximately Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content How to customise the screen to how you would like it Adjusting the time, taskbar and screen font Turn on the things you want, turn off the things you don’t want How to set a restore point, so when it all goes wrong, you get your computer back Check that your computer is protected Enable or disable ‘User Account Control’ Enable or disable Cortana Assistant Check what it’s connected to (wireless, ethernet, Bluetooth and shared devices) How to find a quick summary of your computer status Setting up user accounts Setting up multiple desktops Why is my computer slow? See how your computer is coping with its workload (how to check the processor, memory and storage) Turn notifications on or off Setting up power on a laptop Backing up your data Simple clean ups How to uninstall unwanted software Safe web browsing tips Safe emailing tips What additional security is needed, if any Using the Edge browser and its advanced features Use your own choice of browser (Google Chrome or Firefox) Course cost: £74.00 – £96.00 per person For more information, contact us on 01603 788950 or email [email protected]

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This enjoyable and dynamic course is aimed at providing employees with practical familiarisation and experience of the fire fighting equipment that is provided at their workplace. This course is delivered by qualified fire fighters that have extensive fire fighting experience. As an employer it will assist you to fulfil your Health and Safety duties under The Provision and Use of Work Equipment Regulations 1998 Section 9 and The Health and Safety at Work Act 1974. We will provide delegates with the opportunity to understand the uses and limitations of equipment like extinguishers and fire hoses, in addition to the general issues regarding fire safety. During the practical side of the course, delegates will have the opportunity to safely use a range of fire extinguishers on our live fire training rig. Duration: Half-day course (1:30pm to 4:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided: If you are also attending the Fire Marshalling Training course in the morning a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the afternoon. Course Content Upon completion of this half-day course, delegates will have a good knowledge and awareness in the following areas: Different types of fire extinguishers Common sources of ignition and fire Why and how fires spread Different classes of fire We will provide delegates with the opportunity to understand the uses and limitations of equipment like extinguishers and fire hoses, in addition to the general issues regarding fire safety. Course price: £50.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]