We would like to extend an invitation to you for an exciting and insightful event that’s all about helping businesses elevate their digital marketing strategies. It’s a fantastic opportunity for you to gain valuable insights and leave with practical takeaways to improve digital marketing – all at no cost.
We’re thrilled to welcome Laura Bielinski, Commercial Director at LOCALiQ, as our keynote speaker. Laura will share expert insights into what drives digital success in 2025 and beyond and what options are available to businesses.
Plus, every attendee will receive a FREE digital review worth £500 – a tailored assessment of your online visibility with actionable recommendations for improvement.
We would love for you to join us and also invite your clients who could benefit from these insights. With limited spaces available, early registration is recommended.
This interactive full-day workshop will be delivered by Google AdWords Specialist, Michael Townsend, CEO of Wolf Digital Marketing. This AdWords training courses will give delegates a complete tutorial on how to create, deliver and optimise their campaigns across all AdWords channels. If you need to improve your AdWords conversion and performance, this is the course for you.
This short course is for people who have never set up an Adwords campaign before or who want a refresher. Most Adwords campaigns are not set up properly, which can cost your business time and money.
What will you learn?
This course shows you how to set up and run an Adwords campaign effectively including:
Introduction to Adwords/PPC
Setting up an Adwords account
Keyword research and management
Linking to Google Analytics
How to write successful ads
Landing pages
Bid Management
Tips on how to easily manage your Adwords campaigns
About us
The course is presented by Mark Ellaway, a qualified Adwords professional with over 15 years experience of digital marketing.
When & Where?
1st February 2017 Henderson Business Centre, 51 Ivy Road, Norwich NR5 8BF Registration 9.00am, Finish 1.00pm
Cost
This short course costs just £99 + VAT. Discounts available for group bookings.
This course is designed for users to enable them to become competent database-developers.
As a result of this course, users can expect to be able to design and create tables to store their data and to specify what data is appropriate, as well as choosing how each table should be linked to the others in the database. As well as the basics, it will look in more depth at relationships, and focus on more advanced queries, allowing the user to create a more complete business or personal database.
Additionally, they will have learnt how to extract the required data using a combination of queries and filtering. We will also look at Access Forms and Reports to enable users to print, read and enter their data in a user-friendly format.
Delegates should have sufficient Windows experience beforehand and by the end of the course you will be more comfortable in designing and implementing a finished relational database.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content
Introduction to database concepts Tables Forms Querying data Relationships overviews Creating reports
Course price: From £72.00
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Do you often wonder what you have achieved? Do you find yourself juggling between tasks? Do you view time as your enemy? This workshop is for anyone who wishes to make the maximum use of their time. The principles and practices of effective time management are covered and helps participants evaluate and improve their own personal effectiveness.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: On full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course.
Course Content Identifying Working Styles Activity Logs/To Do Lists Urgent v Important Managing Your Diary Motivation Managing Daily Tasks Time Stealers Delegation Filing Setting Goals & Objectives
Course price: From £72.00
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Please arrive 15 minutes before the session starts at 08.30am.
Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session Be Better at Finance (for non-financial managers,Julian Hammond, TIPSfor Good Managementwill be your host.
You will learn:
You will begin by understanding the saying: “Turnover is vanity, profit is sanity and cash is king!”
This will naturally move into the use and clarification of financial terminology including Overheads, Return on investment and (ROI), Return on capital employed (ROCE). You will review the Profit & Loss account (P & L) and how this is utilised by management to monitor costs, margins and profit. There will be chance to use a cash-flow control sheet which will be made available as a takeaway for each delegate. The whole session is brought together with an overview of the distribution of finance in a business.
About Julian:
Julian Hammond is the principal of TIPS for Good Management, a personal, team and business improvement service based near Dereham. Julian has delivered training courses all over the UK, the Far East, USA and Europe. His first hand knowledge of ‘Time Management’ techniques comes from over 30 very busy years in front line management roles, including Sales, Production, Human Resources and Project Management. Julian’s last corporate role was as Group Human Resources Manager, where he was responsible for all matters relating to training and development for over 900 employees, including the introduction of Investors In People and World Class Manufacturing.
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
Discover How To Generate Leads, Grow Your Network And Make Sales On LinkedIn
Are you struggling with Linkedin? Not quite sure what the fuss is about? Wondering whether you should spend even more time on yet another networking platform?
It’s ok, you’re one of many, you may even be one of the many who set up an account but then didn’t go back to it. Linkedin is a business tool which helps you to do even more business. Having just hit 200million users, 1 million groups, 40 million visits a week and a total of 5.3billion searches during 2012, you can’t ignore it.
Did you know that half of the users on Linkedin are the main decision makers? Did you know that Linkedin drives the most customers for B2B organisations – even more than Blogs?
Tapping properly into Linkedin will enable you to drive valuable customers to your website. Tapping properly into Linkedin will position yourself as a leader in your niche and gain you
new clients. Stop missing out on opportunities now!
This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise LinkedIn for your business to drive traffic and get results.
Duration:Half-day course (1.30pm – 4.30pm)
Equipment:No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: Light refreshments will be provided. If you are also attending the FaceBook course in the morning a sandwich lunch with crisps and cake will be provided.
Course Content How to achieve maximum exposure and connect with main decision makers The power of groups and company pages How LinkedIn works with or without a budget How LinkedIn is the perfect marketing tool & discover the ways to use it in your business
Course price: From £36.00
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Various speakers from UEA, BAS, Cefas and SAHFOS Zicer building / ENV Laboratory
Have you ever wondered what causes plankton blooms so large they can be seen from space; how marine life copes with the turbulent, low visibility underwater world we dive in? Or, how ocean currents are monitored by underwater gliders?
This fascinating two-dayinteractive oceanographycourse at UEA, created by divers who are also professional oceanographers, is open to anyone with an interest in the marine environment.
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
With over a billion users active across the globe you can not ignore Facebook. Over 50% of the U.K population has a Facebook account! A country with a population
of approx 65million. If your target market is on facebook and your business is not, you’re missing out! Nothing comes close to competing with Facebook in terms of it’s user base and Businesses like yours can benefit from knowing how to optimise it.
This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise Facebook for your business to drive traffic and get results.
Duration: Half-day course (9.30am – 12.30pm)
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided:Light refreshmentswill be provided. If you are also attending the LinkedIn course in the afternoon a sandwich lunch with crisps, cakes and fruit will be provided.
Course Content How to maximise your business page Building your brand on Facebook Why visual rocks Marketing the Facebook way Driving traffic to your website with Facebook The power of cross promotions and advertising Why engagement keeps Facebook happy
Course price: From £36.00
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
This event is currently full. To be added to a waiting list please email details to [email protected]. Thank you.
Please arrive 15 minutes before the session starts at 08.30am.
Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session Be Better at Social Media Advertising with Sara Greenfield, Bright Yellow Marketingwill be your host.
You will learn:
In this session, Sara will provide an overview of the key social media ad platforms and key tips for running your ads including case studies.
About Sara:
Sara hasbeen using social media from the very early days in order to market their previous marketing business. Social media was instrumental in helping to keep their business going through the recession.
Due to demand from their clients, they set up Bright Yellow Marketing five years ago to offer social media training. They now also manage social media accounts for a number of local businesses.
Sara has published three books about social media, two of which achieved #1 in the Amazon Kindle free Sales & Marketing section.
The Art of Networking – How to grow your business, with people you know, like and trust
“People don’t buy what you do, they buy why you do it” Simon Sinek
What you will learn
People do business with people they know, like and trust. This session will give you some fantastic tips and techniques to get the best from networking events and help you overcome any fear and anxiety they may have about them.
We will take you through the whole journey from selecting the right events through to attending and following up. We will give you useful tips on the process and the interpersonal aspects of networking.
We will teach you how to build rapport and develop relationships with people, overcome nerves, stand out and be remembered and maximise your return on your investment.
You have a comprehensive workbook, in which you will develop your networking strategy.
You will also get one year’s free access to our online forum, dedicated to all things networking.
About Ian Hacon
Ian is the founder and Chief Dorothy at Yellow Brick Road. Yellow Brick Road is on a mission to Energise 10 million people by helping them unlock their performance through wellbeing, purpose and great leadership skills. Ian originally trained as a Chartered Accountant, was a CEO of very successful company and has held many board positions, including President of the Norfolk Chamber. He’s a qualified coach and trainer.
Testimonials
‘Very Enjoyable and informative’
‘interactivity was very useful, Ian was suitably informal while sharing his wealth of experience.’
We have a few spaces leftat our clientbreakfast workshop on auto-enrolment on 24th June, 8-10am at the Theatre Royal in Norwich, we would like to offer to interested Chamber members.
You may be feeling overwhelmed or concerned by your legal obligation and with good reason. We plan to take the pain out of the process for you, starting with this workshop.
During the workshop we will walk you through what you can expect from auto-enrolment, including lessons learned from businesses that have already auto-enrolled. We have produced a guide for you to take away at the end of the breakfast and will be delighted to answer your questions during the workshop or please do contact us afterwards.
Places for the workshop are limited and allocated on a strictly first come, first served basis. If you would like to reserve a place, please contact us at [email protected] before Friday 19 June at 5pm.
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
This accredited qualification has been designed for delivery to any learner working or preparing to work in a customer service role or where using the telephone is a part of their role. The qualification covers the principles of customer service including how to meet customer expectations, the importance of appropriate behaviour and communication techniques as well as ways to deal with problem customers.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content Principles of customer service. Understand how customer needs and expectations are formed. Know the interpersonal skills and appropriate behaviour required in the customer service environment. Understand the principles of responding to customers’ problems or complaints.
Subject to passing a 30 question multiple choice exam paper delegates will gain the Highfield Awarding Body for Compliance Level 2 Award in Customer Service.
You will be given a HABC Customer Service manual to take away and keep after the course for future reference.
Course price: From £94.00
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]