The course is aimed at anyone who is working within Health and Safety on a day to day basis, any senior members of staff who deal with Health and Safety or anyone who is looking for an update on their current Health and Safety Training. In essence the course will enable delegates to:
– Take a fresh look at what systems and procedures that are in place- are they fit for purpose? – Review & revise Health and Safety Management – Hear what’s current with H & S Enforcers- what are they focusing on? – Dispel the Myths about Health and Safety-do not believe all that you read in the papers!
The subjects covered are: 1. Mapping the maze of Health & Safety Legislation- including topics such as Manual Handling, COSHH, Ergonomics and work equipment- and how it relates to your business 2. How to ensure that your Health and Safety Policy is Effective including communicating it 3. Are your Risk Assessments ‘Suitable & Sufficient’ 4. The current hot topics Health and Safety inspectors are looking for
Do you know the difference between the types of agent and distributor and their roles? Knowing the differences and where each one may be appropriate is essential for avoiding potential costs of getting it wrong.
This half day course covers the vital area of agency and distribution. It examines the differences, EU legislation, and finding, appointing and motivating you partners and highlights the pitfalls and costs.
Aims • To have an understanding of the difference between agents and distributors and their roles • Know what EU laws have to be considered when appointing agents • Know what to consider when appointing an agent or distributor • Understand the advantages and disadvantages of each • Understand the legal implications of appointing agents and distributors
This course also covers: how to find agents or distributors, sources of help, changing an agent or distributor, sample agreements, memorandum of understanding and how to minimise legal costs.
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials “This course has given me a greater understanding on how agents and distributors work and the contracts and stages involved with finding one suitable.”
“A greater understanding and more confidence when dealing with agents and distributors.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you know what an Incoterm is and which one you should use for your export? Used in sales contracts worldwide, Incoterms define the risks and responsibilities of a buyer and seller in an international sales contract.
A new version of Incoterms has been published in September 2019 for implementation in January 2020 and we have arranged for an update course to make the latest information available. The Incoterms® Rules are an essential business tool for international trade because they define the risk and cost responsibilities of each party when arranging loading/unloading of the goods, delivery, import export clearance and freight contracts. They may be used in contract negotiations, as a checklist for buyers and sellers and as a framework for international and domestic sales contracts.
Who Should Attend?
Anyone who is involved in International Trade such as: accounts, purchasing/buyers, freight forwarders, shipping, goods inward staff to name a few.
This full day course looks at the Incoterms® Rules will consider the general features of the rules and will examine each one. The principal differences between old and new rules and changing obligations of the parties will be highlighted.
What does it cover?
Introduction to Incoterms – what they are? what do they do?
The purpose of Incoterms
Incoterms® 2020
The structure and layout
The importance of understanding when delivery takes place and how that impacts on the transfer of risk between seller and buyer
Practical issues around Incoterms® – the pros and cons
Negotiating Incoterms
Testimonials “Very good course. The speaker was well informed and helpful.”
“Well explained course. All my questions were answered. “
“Very informative. I even purchased a copy of the Incoterms book from the Chamber!”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you want to save time and money when producing your export documentation? Creating documents online with e-zCert is the way forward.
This half day workshop will show you how to apply for your documents online taking you through every step of the application. We will also show you tips and tricks to save you time and money.
Aims: • To be able to create your export documentation online with ease • Know what supporting evidence is required and acceptable • Learn how to store data for future applications • Know how to apply for EC and Arab Certificates of Origin, EUR1s, ATRs, Uploaded Documents and ATA Carnets
Who Should Attend? This course is suitable for anyone responsible for the raising or issuing of export related documents.
Testimonials “This workshop gave me a better understanding of e-zCert and why different documents might be required.”
“e-zCert is definitely an easier way to complete and create your export documentation.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Course Venue: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is designed for anyone who deals with customers / clients, either face-to-face or over the telephone. By the end of the course you should be able to understand body language, understand the need for good communication skills, answer the telephone in a professional way and learn to listen. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content First impressions Understanding the importance of communication Body language Barriers to communication Methods/techniques used to deal with customer / clients Telephone tactics ‘The Terrible Ten’ – 10 pet hates Controlling the call How to deal with difficult customers and clients (3 strike rule) Course feedback: “Very good, would come again.” Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950 or email [email protected]
Spring is now fully underway and summer is just around the corner, which means lighter nights and opportunities for evening socialising and networking.
If you are a West Norfolk business looking to network, come a join Norfolk Chamber and the Bank House Hotel for an evening of free informal business networking. We will provide the arrival drinks and the canapes and you can take advantage of the excellent businesses networking opportunities.
This event is free to attend and is the start of a series of informal networking events in West Norfolk, designed to help local West Norfolk businesses connect with each other; make new contacts; and hopefully do great business in an informal and relaxed setting.
This event is for businesses located in West Norfolk, North Norfolk and as far East as Fakenham. If your business is located out of these areas, please contact the events team before booking.
Bookings for this event are now closed. For availability please email [email protected]. Thank you.
Ditch the overwhelm with this half-day workshop and learn how to use social media for your business. Walk away with a solid strategy for 2023 that attracts customers and works for your business.
The ultimate business fashion event is back for its fifth year! This year we are returning toJarrold where you can join us to learn how to keep stylish throughout the season.
Tailored for businessmen and women alike,Jarrold will provide a skincare and make-up demonstration before showcasing the latest dress trends, including smart, casual and occasion wear. Helping you to perfect your style.
The evening offersplenty of opportunitiesto network with likeminded business people andnot only update yourwardrobe, but update yourbusiness connectionstoo!
Book your ticket now for an evening of informal and fun networking.
#AfterHours #ChamberNetworking @norfolkchamber
This is a members only event. If you want to bring a non-member guest, there is a special rate of£32 + VAT for the two places.If you are a non-member and are interested in joining the Chamber or finding out more information please call01603 625977or email[email protected] A delegate list and agenda will be emailed to you two days prior to this event, please ensure you register early to feature on the published delegate list.
Bookings for this event have now closed. For availability please email[email protected] or call 01603 625977.
If you want to bring the local business community together, where better to do it than the local brewery!
This event is open to members of Norfolk and Cambridgeshire Chambers of Commerce, so if you’re looking to promote your business it also offers opportunities to broaden your network of business connections outside Norfolk.
Battle it out for this year’s trophy in teams of up to four people. On your own? Don’t be put off, we’ll match you up with others to form your very own dream team on the night. After you’ve had the chance to show off your general knowledge it will be time to enjoy a hog roast in the award-winning brewery gardens while the adjudicators tally up the answer sheets. Prizes will be on offer for the winning team, most comical answers and of course the illustrious booby prize!
Great for team-building, networking and showing off your super-smart quiz skills.
A Brewery Tour is also available before the event from 16:00 – 17:00. This is free to attend but places must be booked in advance. To view the agenda please click here.
Our final event of the year will be informal and festive. Drop in between 2-4pm for hot chocolate, mince pies and some relaxed networking.
The final Food for Thought event of 2022 will be at our Waterloo Park venue and take place in the main café rather than the upstairs community room.
We will keep this one informal so it’s a chance to network while enjoying a hot chocolate, mince pie or any other hot drink or homemade cake available.
At 3pm our CEO Lucy Parish will give a short update so be there then if you’d like to hear it.
Thomas Benjamin Wild Esq & Carradine’s Cockney Singalong (With Special Guest Madam Misfit) at Captain Fawcett’s Emporium, King’s Lynn
Thursday 1st December 2022 – doors open 6.45pm
Tickets available now!
King’s Lynn Gentleman’s Grooming Impresario Captain Fawcett is spreading jollity at his extraordinarily Christmassy HQ with a nicely naughty evening of musical merriment! And all proceeds from the bar will go to Make-A-Wish UK, the charity that makes dreams come true for seriously ill children and their families. Just what Christmas is all about, what?!
Back by popular demand, irreverent internet sensation Thomas Benjamin Wilde Esq will return to Captain Fawcett’s Emporium in King’s Lynn for a good old fashioned knees-up LIVE at 7.15pm (doors open 6.45pm) on Thursday 1st December 2022. And this time he’s brought his chums!
Join viral star Thomas Benjamin Wild Esq, London cabaret virtuoso Tom Carradine and special guest Madam Misfit for an evening of sing-along-fun and musical humour! Expect plenty of laughter, raucous audience participation and they may even play a song or 2 together! I say!
The banjolele-playing, tweedy troubadour Thomas Benjamin Wild Esqwill play his trademark pithy ditties combining racy early 20th century wit and punk rock sensibility – social and political commentary at its catchiest! While Tom Carradine takes us back to the Good Old Days, with songs from the music hall era, WWI and II, the West End stage and traditional popular songs from across the decades. The gentlemen will be joined by magnificent Madam Misfitwith her unique steampunk electroswing, adored in cocktail bars, gin joints, circus tents, burlesque nights, music festivals, cabarets and the most exclusive invitation-only hush-hush private parties.
A night of wonder will unfold against the truly extraordinary backdrop of Captain Fawcett’s ‘Marvellous Barbershop Museum’, one of the UK’s quirkiest private collections, celebrating centuries of tonsorial craftsmanship at the most remarkable Emporium in Norfolk, perchance the world!
Thomas Benjamin Wild Esq, who is a Brand Ambassador for Captain Fawcett, said “Last year’s special collaboration with the lovely folks at Captain Fawcett was an absolute joy, especially after the isolation of the pandemic. The Captain’s Emporium is a splendidly eccentric location to kick off the festive season with a riotous evening just like the good old days! And it’s a particular hoot to be joined by two great pals. It’s going to be a very special night!”
Limited spaces available for this most exclusive and splendiferous occasion!
Tickets are priced £20 in advance and available through See Tickets.