On Friday 10th October over 80 delegates joined the Norfolk Chamber for a morning of economics, networking and a delicious breakfast at Dunston Hall, Norwich. With the opportunity to hear from two leading experts, Robert Woods, Director of Economics at HM Treasury and Phil Eckersley, Agent for the South East & East Anglia at the Bank of England.
The morning was hosted by the event sponsors Steeles Law who took delegates through the jam packed morning. They started with an economy themed networking activity got people talking on their tables creating a great atmosphere. This atmosphere carried on through breakfast and straight into safari networking where the delegates got to meet a whole new table of contacts.
It was then onto the main part of the breakfast to hear from our two key note speakers; Robert Woods explained the challenges the UK Economy faces and the government’s economic strategy. Phil Eckersley talked about the role of the Bank of England and the current economic outlook.
The breakfast finished with a Q&A where delegates got the chance to get some of their questions and concerns answered by the experts.
To view photos of the event, visit ourFacebookpage orGoogle+page
Norfolk Chamber of Commerce is currently drafting a ‘Business Plan for Norfolk’. The Plan will highlight what the Norfolk business community feel they need to ensure their businesses thrive and the Norfolk economy grows.
The plan will incorporate the key goals and aspirations taken from the New Anglia LEP and the Greater Cambridge Greater Peterborough LEP’s Strategic Economic Plans; the British Chambers of Commerce Manifesto for Britain; and input from the local authorities. The aim of the plan is to highlight the key opportunities and challenges facing Norfolk businesses.
As one size does not fit all, therefore Norfolk Chamber is surveying the key growth areas of Norfolk to ensure we encompass the different business opportunities and specific needs for each area.
The results of this survey will be incorporated into the overall Business Plan for Norfolk. The survey will take no more than 2 minutes to complete. – take the Great Yarmouth Area Business Survey now.
Norfolk Chamber of Commerce is proud to support the Lord Mayor’s Awards, and in particular sponsor the Customer Care Award. Helping businesses find new customers, and develop existing relationships, is at the core of Chamber activity. We’ve been providing help and support for the region’s commerce since 1896; always owned and directed by our business members, and always there for businesses of all sizes, and in all sectors.
We enable companies to find new connections through our publications and by meeting face to face. More than 3000 delegates attend the 90 plus events we hold each year.
Increasingly the region’s businesses reach new contacts locally and internationally, by promoting their businesses through adding news items, events and knowledge articles to the Chamber’s community website with its 5,500 visitors a month and its 4,800+ twitter followers.
It’s in the digital and online arena where the biggest changes are happening to customer care of course. Business to business, and consumer oriented, companies have embraced the demand for online selling. Now they must grasp the longer term implications of retaining customer loyalty in a digital world.
Innovative, pro-active customer care will be a key element in the growth, or otherwise, of the region’s businesses as we pass from relentless austerity into a period of seemingly tentative recovery.
West Norfolk’s businesses have always demonstrated the tenacity and resilience to survive the darker times, and the innovation and attitude to flourish in brighter days. New technology will provide new opportunities to deliver customer care, but established concepts and beliefs, rooted in sound business practice, will underpin the level of customer experience that defines a successful business.
The challenge, to deliver such a level of customer care that is worthy of this award, has never been more demanding. Businesses in our region have raised their game to the highest levels.
We are thrilled to be sponsoring this year’s Customer Care Award. It’s never been a more important barometer of West Norfolk’s commercial climate.
Norfolk Chamber of Commerce is currently drafting a ‘Business Plan for Norfolk’. The Plan will highlight what the Norfolk business community feel they need to ensure their businesses thrive and the Norfolk economy grows.
The plan will incorporate the key goals and aspirations taken from the New Anglia LEP and the Greater Cambridge Greater Peterborough LEP’s Strategic Economic Plans; the British Chambers of Commerce Manifesto for Britain; and input from the local authorities. The aim of the plan is to highlight the key opportunities and challenges facing Norfolk businesses.
As one size does not fit all, therefore Norfolk Chamber is surveying the key growth areas of Norfolk to ensure we encompass the different business opportunities and specific needs for each area.
The A11 will be closed overnight tonight (Monday 27 October) and on Tuesday and Wednesday nights from 9pm to 6am as part of the current dualling scheme. The diversion route will be via the A1065 and the B1107.
There is also a Southbound closure of A1101 from 9pm to 6am tonight (27th) and Tuesday night (28th) between Pine Tree Avenue, Mildenhall and Fiveways. Access from Fiveways to Mildenhall will still be possible. The southbound diversion will be via Thetford Road and the A1065.
Support for Norfolk rail improvements is in the news today. The chair of the New Anglia Local Enterprise Partnership, Mark Pendlington, has been asked to give evidence to the House of Commons Transport Committee today. The Norfolk Chamber, together with partners, will continue to lobby until we get the improvements to the rail services that our business community needs.
In the North of England, plans for high-speed ‘HS3’ rail link moved a step closer after a report by the boss of the HS2 scheme, Sir David Higgins was published. Sir David said: “Better rail links in Northern England were ‘desirable’ and ‘possible’ after being asked to look at ways to maximise the benefits of HS2. Journey times from Manchester to Leeds could be cut from 48 to 26 minutes. The government says it will now produce a strategy looking at options, costs and a delivery timetable for HS3 and an interim report will be produced in March. The east-west improvements will be in addition to the north-of-Birmingham phase two of HS2 which will see a Y-shaped route going from Birmingham to Manchester and Leeds.
Caroline Williams, CEO of Norfolk Chamber of Commerce said: “The Greater Eastern Rail Campaign continues to lobby for a faster more reliable train service from Norwich to London, with improved carriages and significant investment to upgrade the track. Norfolk lacks the infrastructure benefits such as the motorways that the North of England rely upon. Therefore our rail improvements are as important to the Norfolk business community as HS3 will be to Manchester and Leeds.”
Profit warnings by UK-listed firms have risen to their highest summer level in six years, according to a new report. The report, by the consultancy firm EY (Ernst & Young), advised that quoted firms issued 69 profit warnings in the third quarter of 2014, up from 56 in the same period in 2013. It is the highest level for the three-month period to 30 September since 2008.
Supermarket giant Tesco and retailer Next were among the companies to issue profit warnings during the period. Profit warnings are issued by companies quoted on a Stock Market to alert investors that profits will be lower than in the previous year.
The survey said that despite a rise in economic output, firms were facing crowded and competitive markets. It also said bargain-hunting customers, rapid structural change and, until recently, a strong Pound (£) had hampered progress. The construction materials industry also issued a high number of warnings because older contracts have come under intense margin pressure due to rising costs.
Caroline Williams, CEO of Norfolk Chamber of Commerce said: The most recent British Chambers of Commerce Quarterly Economic Survey (released 9 October 2014), which includes Norfolk Chamber members, did show a dip in confidence, but overall the Norfolk economy remains strong.
Norfolk businesses are quietly confident and the Chamber continues to see real growth in export documentation numbers, as well as more businesses attending our networking events, both of which are signs of businesses looking for new opportunities to grow.”
Twenty Four European banks have failed ‘stress tests’ of their finances, the European Banking Authority (EBA) has announced. The banks now have nine months to shore up their finances or risk being shut down. The review was based on the banks financial health as at the end of 2013. Ten of those banks have already taken measures to bolster their balance sheets. All the remaining fourteen banks are in the Eurozone.
The good news is that none of UK banks involved in the financial health-check failed the test. The four UK banks that were subject to the EBA test were: Royal Bank of Scotland, HSBC, Lloyds Banking Group, and Barclays.
Caroline Williams, CEO of Norfolk Chamber of Commerce said: “As the UK banks passed their ‘stress tests’, this should mean that these banks have stronger balance sheets. Which in turn will enable them to support Norfolk’s growing businesses, especially sectors to which they have historically been more reluctant to lend to – such as construction, life sciences and new technology companies.
On Wednesday 15 October 2014 both floors of Norwich CityFootball Club were packedwith the region’s very bestbusinesses showcasing theirproducts and services to theNorfolk business community.
The B2B Exhibition 2014 had over 90 exhibitorsdivided into six different business zones, wowingthe 600+ delegates that attended with theirquality and range of services.
The exhibition was opened by Wendy Thomson,Managing Director of Norfolk County Councilwho also judged the best stand award.
Wendy remarked on the variety of exhibitorsat the event and after much deliberation sheannounced the winners Tipsy & Tumbler.
In addition to the exhibition, delegates alsohad the opportunity to attend 20 minute expertbitesize sessions providing expert advice and toptips across three varied subject areas.
Overall there was a real buzz around theexhibition, there was plenty to see and do, frommeeting Hazel a Marsh Harrier Hawk at the NBCBird and Pest Solution stand to having a healthcheck provided by Wrightway Health.
Don’t forget to put a date in your diary fornext year’s B2B Exhibition on Thursday 15October 2015.
Norfolk’s economy is expected to see a boost over the next week as shoppers flock to the High Street to prepare for what has become one of the biggest nights of the year. Retailers predict a bump in their autumn profits, and Norfolk traders will be taking full advantage as October 31 falls in the half term holidays.
And with more and more events lined up around the region, experts are confident the combined boost of Halloween and school holidays will be frighteningly good.
Nova Fairbank of the Norfolk Chamber of Commerce said: “Halloween now has one of the largest retail spends after the Christmas period and many Norfolk retailers are capitalising on this. However as Halloween invariably falls within the half term holidays, it is quite hard to differentiate between increased retail spending as a result of half term and spending specific to Halloween.”
Richard Marks from John Lewis, Norwich is one of our Chamber members, Richard said “John Lewis is expecting a boost in sales for gift food and Halloween novelty items during the week.”
And another Chamber member, Vicky Merrison, Marketing Manager from Castle Mall Shopping Centre said “Footfall was up this time last year in the centre, helped by the Spooky City Parade, our own Halloween activities and the children’s half term. We would expect the footfall this year to be level with last year.”
More of Norfolk’s attractions are pulling out all the stops for Halloween, including the Horrible History Trail in Sheringham Park, who are putting on shows, talks and walks with a spooky theme. There will be more people taking on what’s on offer in the city and anything that contributes to the vitality and vibrancy of the city centre is always going to be a positive thing.
Unlocking £4.5 billion economic potential – Great Eastern Rail Report goes to Government
After months of campaigning, involving support from Norfolk Chamber members, thousands of rail passengers, businesses, local authorities, MPs and education leaders across Norfolk, Suffolk and Essex, the Great Eastern Main Line Report has been submitted to Government.
Heralded as a ‘once in a lifetime opportunity’ the report calls on the Chancellor to invest millions of pounds and bring a ‘massive vote of confidence to the region’. It details the key improvements needed to bring better, faster trains and deliver a journey time of ‘Norwich in 90 minutes’. And a robust economic case explaining why the improvements are vital to the region.
It also includes a letter signed by more than 100 of the most senior business and education leaders in the region, representing over 111,000 employees and students. Over 1,600 rail passengers have also joined the online campaign.
The key highlights of the report include:
A call for £476million investment to improve infrastructure
Which will deliver up to £4.5bn wider economic benefits
Unlocking an additional £1.3bn in capital investment along the route.
With journey time savings of £9m per year
It also asks Government for new rolling stock to be included in the new rail franchise tender to be announced in 2015.
The report identifies the Great Eastern Main Line as the ‘golden thread running through our economy’. It states: “Modern economies need high-quality rail infrastructure to support and sustain growth and to help businesses compete and win in global markets. The Great Eastern Main Line is no exception. We need the rail service to serve our ambitions not to stifle them.”
In a letter to the Chancellor accompanying the report, Mark Pendlington, chair of New Anglia LEP and Chloe Smith MP, both joint chairs of the Great Eastern Main Line Rail Taskforce make a plea on behalf of East Anglia:
“Your decision for this Autumn Statement is simple: We ask you to confirm the infrastructure improvements needed to unlock the economic potential of the region through faster more reliable services; and provide for new rolling stock on the Great Eastern Main Line for better journeys.”
“Over the next decade our region will experience considerable housing, employment and economic growth leading to some of the fastest rates of passenger growth in the country. Our economy, built on the success of innovative and dynamic businesses is also growing and carries even more potential.”
“We could be the California of Europe, yet we have some of the oldest trains in Britain. Our rail service is over-crowded, the infrastructure not resilient to failures. It is as quick to go 225 miles over land and sea from London to Brussels as it is on the train to Norwich, over half the distance. We can’t go on like this.”
Caroline Williams, Chief Executive of Norfolk Chamber of Commerce said: “Norfolk Chamber, together with Suffolk and Essex Chambers of Commerce are fully in support of the Great Eastern Rail Campaign. Improvements to rail infrastructure in Norfolk has lagged behind the rest of the UK for many years and action is needed to change this position. To ensure Norfolk businesses remain competitive and create jobs, we need a faster more reliable rail service between Norwich and London. This will help enable the Norfolk business community to deliver economic growth and jobs into our region.”
Notice is hereby given that the 118th Annual General Meeting of the Norfolk Chamber of Commerce & Industry will be held at the Dunston Hall Hotel, Ipswich Road, Norwich on Friday 28 November 2014. Registration will be at 10:00am, for meeting commencement at 10:15am.
Please see attached for all papers relevant to the meeting.
