All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
· Role and responsibility of first aider
· Introduction to first aid
· The recovery position
· Heart attack
· Choking
· Burns and scalds
· Incident management and safety
· Basic life support
· Adult and paediatric resuscitation
· Use of AED
· Control of bleeding and shock
· Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
PRINCE2® 7th courses will commence from January 2024.
The PRINCE2® Foundation Course covers the whole of the syllabus of PRINCE2 Foundation Level and prepares participants for the PRINCE2 Foundation examination. The course is accredited through AXELOS® with PeopleCert and is based on the 7th Edition PRINCE2 manual.
This is a 3 day course (9:00am – 5:00pm)
1 December
2 December
3 December
Following the completion of the course you will be able to:
Understand key concepts relating to projects and PRINCE2
Understand how PRINCE2 principles underpin the PRINCE2 method
Understand the PRINCE2 themes and how they are applied throughout the project
Understand the PRINCE2 processes and how they are carried out throughout the project
PRINCE2 7 addresses changes in the project management sector and adapts to evolving working practices and technologies.
All our courses are delivered by highly experienced and approved trainers with many years experience in the delivery of PRINCE2 courses and the implementation of the methodology into organisations. All the courses will require some evening study (approx 1-2 hours per evening) and some pre-read material will be expected to have been read prior to attending the courses.
This accredited course is delivered in association with Insights, an Accredited Training Organisation.
This course is a five day programme (one day a month), running 9:30am – 4:30pm on 20th May, 17th June, 15th July, 12th August and finally 9th September 2020, aimed at those who are new into management as well as those who have the experience in their management role but have never undertaken any formal development.
It is designed to share skills and knowledge, which if adopted, will make life in the management role an easier experience. The learning is extremely practical, relevant and real, and can be applied back in the team and workplace immediately.
There are many benefits that you will gain including:
Developing a range of key management skills.
Improved personal communication skills.
Know how to motivate and engage teams.
Be able to manage relationships with improved confidence, particularly in challenging situations.
Gain a nationally recognised qualification – should you wish to undertake the additional work.
The ability to understand ‘how you do what you do’.
Programme
DAY 1 Understanding the Communication Process in the Workplace What you will gain:
Recognition of how important communication is in the workplace and understanding how poor communication impacts on the profitability of a business.
Improvement in your ability to communicate by understanding the impact of different methods and their core purpose.
Increased flexibility and skills in the way you communicate and an appreciation of others communication style.
Understanding of how body language impacts on communication.
DAY 2 Commercial Awareness What you will gain:
An understanding of the market and moving economic landscape.
The ability to understand how to think more strategically and the importance of this when making decisions.
Understand the core barriers to growth and how your management style can impact.
Leading with a small L What you will gain:
An understanding of the difference between leadership and management and how it impacts business day to day.
The skills, knowledge and understanding of key leadership behaviours and how to demonstrate them in the workplace to inspire and lead others effectively.
The understanding and skill of building Trust.
DAY 3 Winning Behaviours What you will gain:
A clear insight into your own level of emotional intelligence and how this can accelerate your development.
Key skills to enable you to keep a positive mind-set in times of challenge and adversity.
Techniques to enable you to influence others effectively.
DAY 4 Understanding how to Motivate to Improve Performance What you will gain:
An understanding of the factors that influence motivation levels in the workplace and how to improve them.
A clear recognition of how engaged and dis-engaged teams and individuals impact on efficiency and profitability levels within an organisation, and key skills to improve the engagement level.
The skill of giving straight and meaningful feedback and the art of holding a difficult conversation.
DAY 5 Managing the Performance of your Team What you will gain:
Key skills and knowledge to management the performance of your team.
Learning the art of setting Key Result Areas and Key Performance Indicators which can be measured.
Review of learning & delegates to deliver individual key learning presentations
Whether you have heard only a little about Pay Per Click (PPC) marketing and are curious to know more, or you already know that you want to use PPC to market your business, but aren’t sure where to start, this course is for you.
In this session you will discover:
What Pay Per Click is
How to research PPC keywords
The basics of Google Ads
This online workshop is run by LittlePiggy and 24 Fingers
Please arrive 15 minutes before the session starts at 8.30am.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better with Strategic Marketing) Michael Gurney, The Point will be your host.You will learn: Hear from Michael Gurney, Client Services Director from The Point, share ideas for developing an effective marketing strategy for today’s marketplace. How can you deliver leads, increase sales and build customer loyalty in a world where consumers are controlling how they receive the information they want; and sharing information about you and your products? About Michael: Michael Gurney has been leading the Client Services team for The Point since its foundation in Norwich over 20 years ago. Michael has worked with a very wide variety of clients, both big and small, local and international and in a wide variety of industries ranging from finance to agriculture; and aerospace to professional services. He has an unbreakable belief that the agency should always work closely with a client, getting to know them, their people, their marketplace and their business inside out. Michael is a Fellow of the IDM, lectures on marketing, and believes in the effectiveness of direct marketing. Supported by:
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.
Bookings for this event have now closed. For availablilty please email [email protected]
Please arrive 15 minutes before the session starts at 8.30am.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Closing the Deal) Elliot Symonds, Jarrold Training will be your host.You will learn: In this session you will learn the top 7 Closing Techniques. By the end of the session you will be able to demonstrate a clinical understanding of them and state clearly what your favoured techniques would be. Not only useful to ‘use’ but to ‘recognise’ if people are attempting to use them on you. “Thought provoking and informative, real work application made it an excellent time.” -Iain Murrell,Price Bailey. “Fantastic content, cant wait to apply what I’ve learnt this morning.” -Lizzy Gaskin,Right Angle Events. About Elliot: Elliot Symonds, Jarrold Training. A Masters degree in Jacobean and Caroline Drama set Elliot up perfectly for a career in Global Drinks. Elliot held various roles nationally and internationally with brands like Boddingtons, Stella Artois, Old Speckled Hen and Pepsi. Always attracted to learning and self-development he holds post graduate qualifications from Ashridge Business School and the UEA and now is happy to be back in his home county of Norfolk working for another great brand in Jarrold. Follow Jarrold Training:@JarroldTrainingSupported by: This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. Bookings for this session are now closed. For last minutes bookings, please email your details to [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course has been designed to ensure that supervisors, owners, team leaders and managers are aware of their health and safety responsibilities in improving the Health and Safety Culture or that of their organisations. It provides an opportunity to look more deeply into general health and safety from a supervisory perspective. At the end of this course, delegates will be able to demonstrate an understanding of the main concepts of health and safety, show awareness of the benefits of a positive health and safety culture, explain the roles and responsibilities of individuals, supervisors and management in health and safety and demonstrate an understanding of health and safety control and improvement strategies available to supervisors. Duration: Three-day course (9:00am – 5:00pm approximately each day) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Please note that it is a requirement of the HABC, the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass. Course Content Legislation (UK only) Concept of health and safety Accidents in the workplace Ill health in the workplace Health and safety organisation and management Supervising health and safety There will be a gap between days 2 and 3 of the course for delegates to revise from the book given during the course. Subject to passing a 60 question multiple choice exam paper delegates will be awarded the Highfield Awarding Body for Compliance Level 3 Award in Health and Safety in the Workplace. Course price: From £290.00 – £325.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Who is this course for? Anyone who wants to train others, as part of their job or other activities; It is a vital first step into teaching in further or higher education, and for any other training that is publically funded. The course is “generic”; it isn’t just for safety-related topics that we specialize in, and revolves around the topic you want to teach. Topic areas covered We’ll provide the syllabus, but, in summary, we’ll cover – Understanding the roles and responsibilities of a teacher (including the safe learning environment, and relationships with other professionals) – Understanding, and delivering, inclusive learning
-Planning and delivering teaching sessions, and testing the learning
– Understand the different types of assessment
– Record keeping
How Is The Course Delivered?
The program involves lots of hands-on activity with additional work outside the sessions to develop the content and materials for the assessments. The program is moderately de-manding because it results in the acquisition of new skills and techniques over a short peri-od. It involves both classroom and self-directed learning.
Course Dates: 2nd, 3rd, 9th, 10th & 16th May 2019
For more information on this course please call 01603 473732
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Venue Norfolk Chamber of Commerce and Industry 9 Norwich Business Park Whiting Road Norwich Norfolk NR4 6DJ
An official letter lands on your desk from HMRC telling you that they will visit you shortly and carry out a detailed audit of specific aspects of your Import and Export operations. How do you react? Most people PANIC! You don’t need to-attend this half day seminar and learn how to survive and hopefully ensure such visits are rare events.
Bookings for this session are now closed. For availability please email [email protected]. Thank you.
Please arrive 15 minutes before the session starts at 10.30am.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Exhibiting) Ermine Amies, Sandler Training will be your host.You will learn:
Are you exhibiting at B2B this autumn? Make sure you get the most you can out of exhibiting with Ermine Amies’ of Sandler Training top tips on how to create a pre-show strategy for success, making follow-ups much more effective and generating a consistent flow of traffic to your stand.
“I really enjoyed the easy, laid back style of learning from such a fantastic presenter.” -Scott Jarvis,KTIB.
About Ermine: Ermine Amies assists businesses in Norfolk to sort out critical issues in sales and business development. She is a Growth Accelerator Coach and Trainer working with management teams and entrepreneurs who are experiencing unpredictable sales, long sales cycles or not winning as much business as they think they should. Connect with Ermine:Twitter:@Sandler_ErmineLinkedIn:Sandler TrainingAs part of The B2B Exhibition 2016 this session is open to all businesses and is free to attend.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Now the fastest growing social media platform, with a user base of hundreds of millions. Growth per month has been estimated to be in excess of 1,000% so it would be pointless to give you exact user figures as they will change dramatically by the time you read this. Twitter is a phenomenon and a powerful way to connect with potential clients, a bit like you would at a network event x 1000 A huge B2C platform and easily one of the fastest ways to give and get a #recommendation (more about #hashtags in the course) Using Twitter can connect you to new customers quickly, get you connected to the right people, promote your position as a thought leader in your industry and drive traffic to your website. This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise Twitter for your business to drive traffic and get results. Duration: Half-day course (9.30am – 12.30pm) Equipment: Pens and note paper will be available. Please bring any Twitter login details you may have. Lunch provided: Light Refreshments will be available throughout the duration of this course. If you book on the afternoon WordPress session as well, a lunch of either a sandwich or salad with crisps and cake or fruit will be provided. Course Content How to build a Twitter Tribe Customer service on Twitter Thought leadership on Twitter #Hashtags why and what for Driving traffic via Twitter Photos and video on Twitter How to use Twitter trends Getting PR via Twitter Course price: From £37.00 to £48.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]