Content

This hands-on course is designed for users new to the product.

This course is intended to introduce the concepts, as well as the practical processes needed to create attractive, effective presentations. Delegates can expect to gain a broad understanding of Microsoft PowerPoint. Delegates should have sufficient Windows experience beforehand.

No equipment is necessary for you to bring to the course. Pens and note paper will be available.

Lunch provided: For full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course.

Course Content:

• The PowerPoint Screen
• Creating & Editing Slides
• Slide layouts
• The Master Slide
• Using templates
• Presentation Views
• Slide Objects
• The Drawing Tools
• Printing the Presentation
• Animation
• An explanation of different versions
• The Slide Show

For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Over the past 2 years, the accounting profession has seen one of the biggest changes in management information systems since the introduction of spreadsheets. This has arisen as a result of on-going technological advances across the globe and the increased demand for real time data. The use of online accounting software has increased exponentially and the benefits of using online solutions are numerous. Duration: 9:30am – 12:30pm Equipment: Pens and note paper will be available. Lunch provided: On half-day courses, light refreshments will be available throughout the duration of this course. Course Content Configuration and Basic bookkeeping of QuickBooks Online – Raising sales invoices, quotes and statements to customers – Bank reconciliations – VAT returns and record keeping – Management accounts and reporting – Using real-time information to understand your business – Budgeting – Using technology to streamline your business – Growing the business – Exit strategy Some benefits of cloud accounting are; Accessibility – The ability to access your data anywhere in the world where you have an Internet connection. This allows quicker management reporting at your fingertips. Some providers allow the data to be accessed across a platform of devices including iPads and iPhones. Automation – Several of the cloud solutions now support bank feeds so that your bank transactions can automatically download directly into your software which can reduce processing time and eliminate errors. Reduced data entry can mean your scan your invoices in or take photos and the app will do the rest for you, instead of keying them in one by one. Remote working – Without the need to access the data on a specific PC, we’ve seen an uptake in remote working, where bookkeepers can work away from their own office or even at home. With the pace of modern life, it can be essential that accounts are accessible anywhere. Program updates and review – You will always be using the most up to date version of the software, and you won’t need to buy yearly program updates. Monitoring your business is performed in real-time, allowing you to run as efficiently as possible. Prices range from £37.00 – £48.00 per person. For more information, please do contact us on 01603 788950 or email [email protected]

Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course is for anyone who would like to improve their minute or note-taking skills. The different types of minutes are covered and the approach is a practical one, with participants given help and support to develop their summarising and writing skills. The workshop also aims to extend understanding of the requirements for different kinds of meetings, and to give a necessary appreciation. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Prepare Agenda’s for meetings Understand your role before, during and after meetings Understand the role and responsibilities of the Chairperson Different Meeting styles Different Agenda styles Different Minutes styles Record notes and produce good quality minutes Course price: £77.00 – £99.00 For more information please call us on 01603 788950, or email [email protected]

• set up and run a great website of your own
• add content, images and videos
• add structure and navigation menus
• apply an attractive design using easy templates
• make the site search engine friendly
• add contact forms, maps and take payments
• add social networking and track visitorslearn to add all the features and functionality you need to run and develop a fantastic website

• Please bring your own laptop: PC, Mac or Chromebook, any is fine. Or you can hire a laptop for the day here.
• WiFi and power sockets are provided
• No experience is needed – WordPress is incredibly easy to pick up and you will be free to go at your own pace throughout the day.

Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. The course is designed for users new to Word. It will provide trainees with the confidence, knowledge and practical experience to use Word, to create, format and print professional-looking documents. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The Word Screen Ribbons & the Quick Access Toolbar The Status Bar Document views Creating & Editing Documents Entering text Navigating around the document Selecting Insert/overtype Cut/Copy/Paste Drag & Drop Undo Changing case Printing a Document Page setup, orientation, margins, paper size Page breaks Print preview Printing Font Formatting Using the Ribbons Text enhancements Format painter Keyboard shortcuts Inserting unusual symbols Removing text formats Paragraph Formatting Alignment/justification Line spacing Indentation Borders & shading Bullets and numbering Creating a bulleted/numbered list Changing the bullet points Formatting the numbers Leaving spaces in the list Envelopes and Labels How to use word to print onto different sized envelopes and labels Good Working Practice Creating a Table An introduction to the use of tables to align text and lists in a grid Introduction to Headers/Footers Using the space outside the margins An explanation of different versions Course price: From £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

Programme Overview Designed for business professionals who are expected to perform effectively in a highly demanding environment, this one-day workshop will help delegates understand how they can develop a resilient attitude to a range of business scenarios that may in the past have created a high degree of anxiety.

Benefits of attending this workshop:

• Develop your level of resilience
• Understand and learn to manage your emotions
• Enhance performance & well-being at work
• Be able to bounce back quicker from adversity • Sustain peak levels of performance for longer
• Develop levels of adaptability, flexibility & confidence
• Understand how your motivation can impact on the morale of your team

Workshop Content

• Welcome, introduction & review personal objectives
• Understand how resilient attitudes and behaviours can be learned
• How to enhance performance and well-being at work
• Be able to sustain performance and effectiveness under pressure
• Regard change as a challenge and an opportunity
• Developing the ability to bounce back quicker from adversity
• Have increased adaptability, flexibility and confidence
• Acquire a stronger sense of control when faced with uncertainty
• Build strong and supportive relationships with colleagues • Identifying tools and techniques for improving optimism and emotional regulation
• Be able to maintain stamina, logic and effective behaviours
  • Achieving this during periods of high demand
• Stay motivated and focused and help maintain morale in your team
• Change previous responses to pressure to more effective resilient ones
• Review ‘real actions’ to apply in the workplace:
  • What can we do straight-away?
  • What can we work towards?
• Review personal objectives
• Summary & close  

This course is a one day open programme, running 9am – 4:30pm on February 12th 2020.

To find out more, contact us:

Tel: 01603 881689 Email: [email protected]

This one day course is a must have qualification for all employees in the Food and Hospitality sector and will enable delegates to:

*Take personal responsibility for food safety procedures *Keep themselves clean and hygienic *Receive and store food safely * Prepare, cook and hold food safely *Assessing and evaluating the learning

The subjects covered are:

1. Food safety hazards; what can harm the consumer? 2. Safe food storage; food handling & cross contamination 3. Temperature control; refrigeration and chilling 4. Cooking, hot holding and reheating 5. Cleaning and disinfection 6. Pest control 7. Food premises and equipment 8. Legislation

Prerequisites: None-just enthusiasm (but basic spoken English/ literacy does help)

Duration: One day training programme (09:00-16:30)

Cost: £90 +VAT includes examination fees and lunch

Course Tutor: Our courses and tutors are overseen by Sarah Daniels & Richard Mills are both Chartered Environmental Health Practitioners, having spent over 30 years each in the profession.

The RedCat Partnership has been providing food safety training & consultancy in Norfolk, East Anglia & nationally for over 20 years.

For more information about this course please contact us on 01603 473732 or [email protected]

Having a website for your business isn’t a choice anymore, without one you lose credibility as well as opportunities.

This brand new course shows you how to set up and maintain a website for free using WordPress, the most popular blogging and content management system on the web.

What if you don’t know how to code? That’s ok because code isn’t needed.

Course Content:

• Setting up and installing WordPress
• Selecting a theme ( look ) for your website
• Front end and back end
• Your dashboard
• Adding extras to your website
• Inserting images and videos
• Adding pages
• Creating a blog
• Linking to other sites
• Security Managing users

Who should attend?

• If you’re looking to create a website
• If you’re looking to create a landing page
• Understand WordPress more
• Manage your own WordPress website
• Suitable for business owners and anyone looking to create an online presence

No equipment is necessary for you to bring to the course. Pens and note paper will be available.

Lunch provided: Light Refreshments will be available throughout the duration of this course.

For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

Guest speaker is Ian Fairweather, who is an expert in continuous improvement. He has worked in manufacturing since 1995 and in the field of continuous improvement since 2004. Ian will share his variety of insights and successes together with top tips which are practical and enable you to take away, implement and enjoy immediate results.

Ian will inspire you with the following:

• Process without engagement is futile
• Why process does not work
• Why projects fail
• Productivity comes from engagement

Turning Factor are leaders across the county and beyond in the field of behavioural change and work with a variety of businesses to drive performance and deliver results. We are delighted to offer this free master class; places will be allocated on a first come first serve basis.

Lunch and refreshments will be provided.

To book your place or find out more, contact us:

Tel: 01603 881689 Email: [email protected] Website: https://www.turningfactor.com/courses/rainmaker-ilm-level-6/

This course develops many of the features of Microsoft Excel. We will look at the most useful elements, including formulas and functions, using Excel as a database and sharing text and data with other applications. Everything will be explained in straightforward terms. It is also an opportunity to iron out any bad habits that you may have picked up.

No equipment is necessary for you to bring to the course. Pens and note paper will be available.

Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course.

Course Content:

• Review
• Brief review of general Excel principles:
  • Arithmetic formulas Looking at +, -, * & /
  • Brackets
  • BODMAS
  • Advanced AutoSum
  • Unusual ranges
  • Auto-Average/Max/Min/Count
• AutoFill
  • Building Functions
  • Using the Paste Function dialog
• Basic functions
  • Functions with one argument:
  • Statistical functions
• Absolutes
  • When/how to use absolute references
• Formulas and Functions between Sheets and Workbooks
  • Summarising data from multiple sheets
  • Linking workbooks
• Advanced Functions
  • Functions with more than one argument e.g. the IF Function
• Named Ranges
  • Naming ranges
  • Navigating using named ranges
  • Using named ranges in formulas
  • Natural language formulas
• Excel as a Database
  • Sorting your data
  • Filtering a list
  • Useful database features
• Good Working Practice
  • Copy and Paste
  • Using the Windows clipboard
  • Paste-Special
  • Linking to other files and applications.
  • Replacing formulas with data
• The Drawing Tools
  • Auto shapes
  • Layers
  • Rotation
  • Alignment
  • Grouping
  • An explanation of different versions

For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

An Introduction to Getting it Right for Your Business

Customers receive information from a range of marketing channels. The Marketing Channels workshop will help delegates define who their customers are, develop clear marketing messages and identify the most effective marketing channels to reach them.

This will include highlighting key points to help develop these channels successfully and a clear plan of action for delegates to develop.

Aimed at business leaders from established companies who wish to define, or re-define their marketing plans, the workshop will be rich in content, informative, interactive and practical.

• Key Outcomes Delegates will develop a clear understanding of: ·
• The definition of marketing – what it is ·
• Customer demographics ·
• How to establish a niche/unique selling point ·
• How to develop marketing messages ·
• A range of marketing channels and how to develop them effectively including: – website and SEO – social media (Linkedin, Facebook and Twitter) – PR – leaflets – face-to-face marketing including public speaking, attending exhibitions and meetings ·
• The key elements of an Action Plan
• Sources of further information