Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA This course is designed to give you the skills, knowledge and confidence that could be vitally important at work or at home. Duration: One-day course (9.30am – 4.30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Introduction The First Aid Kit Assessment of an incident Resuscitation Unconscious casualty Recovery position / Spinal injury recovery position Choking Bleeding Shock Minor injuries Seizures Burns Importance of basic hygiene in first-aid procedures At the end of the course, all trainees will receive a first aid book to support this course. Attendees will also receive an Emergency First at Work Certificate valid for three years. This certificate is recognised through the Health and Safety Executive and accredited by QualSafe awards and OFQUAL. Course price: £96.00 per person For more details or enquiries, please contact us on 01603 788950 or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Windows 10 is a powerful and advanced operating system, however, compared to Windows XP and Vista and 7, it appears complex and can prove difficult to work your way around. This course demonstrates in simple, easy to understand terms, how to make Windows 10 appear how you want it to, so it is more ‘familiar’. It also demonstrates how to make the most of its new features such as the Cortana voice assistant, Edge browser and multiple desktops. You’ll find that the course is designed to help you learn the basics, be more security aware, disable common annoyances and be more productive. This course is suitable for both novices and experienced users. Duration: 9:30am – 4:00pm approximately Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content How to customise the screen to how you would like it Adjusting the time, taskbar and screen font Turn on the things you want, turn off the things you don’t want How to set a restore point, so when it all goes wrong, you get your computer back Check that your computer is protected Enable or disable ‘User Account Control’ Enable or disable Cortana Assistant Check what it’s connected to (wireless, ethernet, Bluetooth and shared devices) How to find a quick summary of your computer status Setting up user accounts Setting up multiple desktops Why is my computer slow? See how your computer is coping with its workload (how to check the processor, memory and storage) Turn notifications on or off Setting up power on a laptop Backing up your data Simple clean ups How to uninstall unwanted software Safe web browsing tips Safe emailing tips What additional security is needed, if any Using the Edge browser and its advanced features Use your own choice of browser (Google Chrome or Firefox) Course cost: £74.00 – £96.00 per person For more information, contact us on 01603 788950 or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This enjoyable and dynamic course is aimed at providing employees with practical familiarisation and experience of the fire fighting equipment that is provided at their workplace. This course is delivered by qualified fire fighters that have extensive fire fighting experience. As an employer it will assist you to fulfil your Health and Safety duties under The Provision and Use of Work Equipment Regulations 1998 Section 9 and The Health and Safety at Work Act 1974. We will provide delegates with the opportunity to understand the uses and limitations of equipment like extinguishers and fire hoses, in addition to the general issues regarding fire safety. During the practical side of the course, delegates will have the opportunity to safely use a range of fire extinguishers on our live fire training rig. Duration: Half-day course (1:30pm to 4:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided: If you are also attending the Fire Marshalling Training course in the morning a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the afternoon. Course Content Upon completion of this half-day course, delegates will have a good knowledge and awareness in the following areas: Different types of fire extinguishers Common sources of ignition and fire Why and how fires spread Different classes of fire We will provide delegates with the opportunity to understand the uses and limitations of equipment like extinguishers and fire hoses, in addition to the general issues regarding fire safety. Course price: £50.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Are you struggling to attract talent to your company? Are you spending out on costly adverts and recruitment agents but receiving poor results? It’s time to discover Social Recruiting NOW! Take a second to think about your candidate, if they’re good they won’t be actively looking for a job. Your “ideal candidate” is most probably working for your competitor, your “ideal candidate” is not an active job seeker. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: Pens and note paper will be provided. Lunch provided: On full day training courses a lunch of either a sandwich or salad with crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. This course covers the following: Introduction to social recruiting Setting your strategy Candidate attraction Candidate sourcing Building a community of top talent Showcasing your employer brand Company culture Employer brand ambassadors X-Ray search Mobile Social recruiting best practice Raising your employer profile The recruiting/marketing mix Useful tools Case studies Driving traffic to your careers page Establishing a routine Course price: From £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Are you showing up at Social Networking Platforms and not really achieving much; you’re unsure what to say, where to say it and how often you should be talking. If you’re unsure how to measure the impact Social Media is having on your business, then this is the course for you. This course is suitable for all Business people that know they should be using Social Media to enhance their business, but are unclear how to, find it difficult to manage, or struggle to build meaningful business relations on line. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Please bring any login details you have for any platforms that you use. Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content Social Media the Big 4 and niche platforms Define yourself as The Expert Help you to find your voice Find your audience/customers See case studies of people using Social Media well Learn to connect with your audience using Video How to be Internet Famous & the many ways to turn that into a profit. Course price: From £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
This one day course is a must have qualification for all employees in the Food and Hospitality sector and will enable delegates to: *Take personal responsibility for food safety procedures *Keep themselves clean and hygienic *Receive and store food safely * Prepare, cook and hold food safely *Assessing and evaluating the learning The subjects covered are: 1. Food safety hazards; what can harm the consumer? 2. Safe food storage; food handling & cross contamination 3. Temperature control; refrigeration and chilling 4. Cooking, hot holding and reheating 5. Cleaning and disinfection 6. Pest control 7. Food premises and equipment 8. Legislation Prerequisites: None-just enthusiasm (but basic spoken English/ literacy does help) Duration: One day training programme (09:00-16:30) Cost: £88+VAT includes examination fees and lunch Course Tutor: Mitchell Vale is a registered Food Safety and Health & Safety Trainer with Highfield Awarding Body of Compliance. Mitchell is also a member of the Chartered Institute of Environmental Health. The RedCat Partnership have been providing food safety training and consultancy in Norfolk, East Anglia and nationally for over 19 years. For more information about this course please contact Mitchell on 01603 473732 or [email protected]
This course is aimed at anyone who is working within Health and Safety on a day to day basis, any senior members of staff who deal with Health and Safety or anyone who is looking for an update on their current Health and Safety training. In essence the course will enable delegates to: *Take a fresh look at what systems and procedures that are in place – are they fit for purpose? *Review and revise Health and Safety Management *Hear what’s current with H & S Enforcers – what are they focusing on? *Dispel the Myths about Health and Safety – do not believe all that you read in the papers! The subjects covered are: *Mapping the maze of Health and Safety Legislation – including topics such as Manual Handling, COSHH, Ergonomics and work equipment – and how it relates to your business *How to ensure that your Health and Safety policy is effective including communicating it *Are your risk assessments ‘suitable and efficient’? *We will look at current hot topics – what are the Enforcing Authorities looking for – a focus on up to the minute issues including recent changes/charging for visits Duration: One day programme (9:00am-4:30pm) Cost: £125+VAT – includes all course materials, lunch and refreshments Course Tutors: Sarah Daniels is Chartered Environmental Health Practitioner and member of IOSH, having spent over 25 years in the profession. Registered consultant at www.OSHCR.org The RedCat Partnership Ltd have been providing Health and Safety training and consultancy in Norfolk, East Anglia and nationally for over 18 years. For more information please email Mitchell on [email protected] or call us on 01603 473732
This 2 day course is aimed at owners, managers, QA and the HACCP Team in any food manufacturing environment, and also allied trades; laundry, packaging, etc.. The course consists of pre-course work, two taught “classroom” days followed by an assessment (60 question multiple choice examination). In essence the course aims are to: *Enable you to develop your own CODEX based Food Safety Management System *Comply with the Law; Regulation (EC) 852/2004 Article 5 (HACCP) and Annex II Chapter XII – team members need to be trained in the principles of HACCP *Satisfy your SALSA/BRC Auditor *To engage employees, get them involved in the Management processes and all the motivational/ productivity benefits this brings The syllabus runs through: 1. Introductory concepts; costs/benefits, legal basis, the various models; Regulation (EC) 852, Codex, Campden BRI, etc. 2. The role/ importance and of the prerequisites 3. The 7 preliminary steps of a HACCP study, according to Campden BRI/Codex 4. The 7 legal HACCP steps; identifying hazards, critical control points, critical limits, etc. Entry: A Level 2 Award in Food Safety as a minimum, a Level 3 Award in Food Safety is beneficial; an understanding of food manufacturing settings; basic literacy, numeracy and computing skills Duration: Two day programme ( 09:00 start-16:30 finish ) Approximately 4 hour pre-course work to be completed before attending the classroom session Date: 8th & 15th October 2018 Cost: £375.00 + VAT Includes assessment fees, course handbook, lunch and refreshments Course Tutors: Sarah Daniels and Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership has been providing food safety training and consultancy in Norfolk, East Anglia and nationally for over 18 years. For more information or to book please contact Mitchell on 01603 473732 or [email protected]
All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
· Role and responsibility of first aider
· Introduction to first aid
· The recovery position
· Heart attack
· Choking
· Burns and scalds
· Incident management and safety
· Basic life support
· Adult and paediatric resuscitation
· Use of AED
· Control of bleeding and shock
· Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
“The best first aid course (my 7th) I’ve done.”
All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
· Role and responsibility of first aider
· Introduction to first aid
· The recovery position
· Heart attack
· Choking
· Burns and scalds
· Incident management and safety
· Basic life support
· Adult and paediatric resuscitation
· Use of AED
· Control of bleeding and shock
· Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
Course Title; Level 3 Award in Allergen Management for Caterers Aim; This qualification provides those who work within Catering businesses with the appropriate knowledge relating to the control of food ingredients and understanding of the process for ensuring that accurate ingredient information is available. Objectives; – To understand the different roles in ensuring that food ingredients and allergens are effectively managed – To understand the characteristics of food allergies and food intolerances – To understand procedures relating to the accurate communication of ingredient information, from supplier to consumer – To understand hygiene considerations with regard to allergen and ingredient control – To understand procedures relating to the control of contamination and cross contamination of allergenic ingredients OrganisationDuration; 1 day course Exam/Assessment; Multi-choice exam Cost; £185+VAT includes, notes, refreshments, lunch & the assessment Awarding Body; Highfield Awarding Body for Compliance (HABC) Tutor; Sarah Daniels Differentiation; Recommended understanding and knowledge of basic food hygiene – ideally the CIEH or HABC Level 2 Award in Food Safety taken within the last three years. Audience; Those who are responsible for the purchase, delivery, production and serving food in the catering industry. The qualification is also suitable for Catering Business owners For more information on this course please email [email protected]