We are specialists in business and individual wellbeing. We provide onsite consultancy, training and development, counselling and employee assistance.
Courses in mental health and wellbeing are available throughout the year.
Our training is delivered by qualified trainers and experts in mental health.
All courses take place at Sale Road in Norwich, and include refreshments and lunch.
All our courses are one-day courses, run from 09.30 until 15.30 and include a certificate for each attendee. Our one-day courses cost £115 per candidate.
For full descriptions of training course content and information about who should attend, see our website www.norwichmind.org.uk
If you want us to run a group training session at our site or at yours, get in touch for preferential rates.
We are specialists in business and individual wellbeing. We provide onsite consultancy, training and development, counselling and employee assistance.
Courses in mental health and wellbeing are available throughout the year.
Our training is delivered by qualified trainers and experts in mental health.
All courses take place at Sale Road in Norwich, and include refreshments and lunch.
All our courses are one-day courses, run from 09.30 until 15.30 and include a certificate for each attendee. Our one-day courses cost £115 per candidate.
For full descriptions of training course content and information about who should attend, see our website www.norwichmind.org.uk
If you want us to run a group training session at our site or at yours, get in touch for preferential rates.
We are specialists in business and individual wellbeing. We provide onsite consultancy, training and development, counselling and employee assistance.
Courses in mental health and wellbeing are available throughout the year.
Our training is delivered by qualified trainers and experts in mental health.
All courses take place at Sale Road in Norwich, and include refreshments and lunch.
All our courses are one-day courses, run from 09.30 until 15.30 and include a certificate for each attendee. Our one-day courses cost £115 per candidate.
For full descriptions of training course content and information about who should attend, see our website www.norwichmind.org.uk
If you want us to run a group training session at our site or at yours, get in touch for preferential rates.
We are specialists in business and individual wellbeing. We provide onsite consultancy, training and development, counselling and employee assistance.
Courses in mental health and wellbeing are available throughout the year.
Our training is delivered by qualified trainers and experts in mental health.
All courses take place at Sale Road in Norwich, and include refreshments and lunch.
All our courses are one-day courses, run from 09.30 until 15.30 and include a certificate for each attendee. Our one-day courses cost £115 per candidate.
For full descriptions of training course content and information about who should attend, see our website www.norwichmind.org.uk
If you want us to run a group training session at our site or at yours, get in touch for preferential rates.
SSCS hereby invites you to attend an informaltailored workshop style event at our premises in Great Yarmouth, Norfolk on a day to suit youto provide a detailed insight into our solutions to scour, the company and our history.
Agenda:
10:00-10:10 Registration and refreshments
10:10-10:20 Introductions to SSCS staff and persons present
10:20-10:30 SSCS overview video
10:30-11:30 SSCS technical presentation and Q&A
11:30-12:00 Tour of SSCS manufacture plant including viewing full size Frond Mats and installation equipment with additional time for Q&A
12:00Close
(Afternoon sessions also available)
Please contact our Sales Manager, Adam Tucker, to discuss further on +44 1493 443380 or [email protected]
We look forward to welcoming you at our premises soon for what is sure to be an interesting morning (or afternoon).
Smart Messenger has partnered with the Tastebuds Collective to deliver an exclusive email marketing masterclass tailored for food and drink businesses in Norfolk and Suffolk.
As a founding sponsor of Tastebuds, Smart Messenger is pleased to present this practical, interactive half-day workshop aimed at helping local food and drink producers get the most from their email marketing.
Whether you’re just getting started or want to improve campaign results, this course covers all the essentials – from creating attention-grabbing emails to navigating data protection laws.
Lunch and onsite parking are included.
Special Offer for Norfolk Food & Drink Businesses
Thanks to our partnership with Tastebuds, this workshop is available at a special rate of just £45 per person (usually £149), exclusively for food and drink businesses.
Free for Tastebuds members
15% off for Tastebuds newsletter subscribers
Discount codes are provided in the Tastebuds membership portal and weekly newsletter.
What’s Covered in the Workshop?
This comprehensive session offers practical guidance on:
Creating Engaging Campaigns: Learn how to create emails that capture attention and prompt action.
Legal Obligations: Understand data protection and GDPR compliance to keep your email marketing legally sound.
Improving Open Rates: Discover strategies to boost open rates and make sure your message gets read.
Measuring Success: Learn how to use analytics to track campaign performance and optimise future emails.
Mobile-Friendly Design: With over 70% of emails read on mobile devices, find out how to make your emails look great on any screen.
Secure Your Place – Limited Availability
With limited spaces available, we encourage food and drink businesses to book early to avoid missing out. This is a fantastic opportunity to gain expert insights and practical tips tailored specifically for your industry.
Venue
Broadland Food Innovation Centre Food Enterprise Park Norwich NR9 5FX
For more details and to reserve your place, visit the Eventbrite booking page.
Our Level 2 Award in Food Allergen Awareness course is taking place on 30th April in Norwich. This course is aimed at food handlers in catering and food retail businesses to help them to develop awareness and comply with legal requirements to provide food allergen information to customers.
Objectives: * Understand the requirement to provide food information for consumers * Identify the products and substances most likely to cause food allergies and intolerances * Describe the cause and symptoms of food allergy and intolerance * Understand the importance of practical allergen management * Identify allergen hazards and points where cross – contamination could occur in the process of food preparation * Understand how to provide complete and correct allergen information to consumers * Identify where to find food allergen information This course will help you be able to operate as a knowledgeable doer with regard to practical allergen management For more information on this course click here
We recognise that having a first level of responsibility for people can be challenging, and for those being stepped up for the first time into a team leader role can be a daunting experience. This course is designed to share skills and knowledge to help and assist you in your role, and to make your life easier as a team leader. The ILM Level 2 Award in Leadership and Team Skills qualification is ideal if you are a new or practicing team leader, and will help you become more effective and confident in your role and will support you in making the transition from working in a team to leading a team.
This programme provides a solid foundation to some of the core skills required when stepping into a Team Leader role. The practical delivery of the learning will enable you to implement the skills immediately, which will improve your confidence and motivation to lead your team more effectively.
The Institute of Leadership and Management (ILM) is the largest accreditation body for Leadership and Management qualifications in Europe, and the standard of qualification when achieved is recognised internationally.
Course Dates:
To be confirmed – please contact us for more information.
Our next ‘Introduction to Twitter’ training session takes place on Thursday 12th November at Reflection PR’s office, just around the corner from Norwich train station.
The half-day interactive sessionwill cover everything businesses need to know about getting the most out of Twitter.
With an informal, relaxed atmosphere, attendees will also benefit from meeting other businesses to share social media advice and experiences.
Our training uses best-practice case studies, group discussion and practical hands-on learning to equip you with the skills and knowledge to help you use Twitter effectively for your brand.
Our workshops cover:
• Getting started: How to use Twitter – practical tips and the ‘lingo!’
• Creating a brand personality
• What do I post? Lots of handy content
• Engagement and Twitter etiquette
• Five ways to build your following
• How your competitors are using Twitter
Plus tea, coffee and biscuits!
So if you know your business should be taking advantage of Twitter to communicate with customers, but are just not sure where to start, book now.
Introduction to Twitter workshops cost £75 per person +VAT.
Mental health problems cost British businesses an average of £1,000 a year for every employee, researchers say. Most firms could make big savings with a few simple steps.
By learning to recognise the signs that someone may be unwell, you may be able to provide initial help, to guide a person towards appropriate professional help, and in its most powerful form, save a life by learning basic suicide intervention skills.
By attending one of our Mental Health First Aid courses, you’ll learn to:
Spot the early signs of a mental health problem
Feel confident helping someone experiencing a problem
Provide help on a first aid basis
Help prevent someone from hurting themselves or others
Help stop a mental health problem from getting worse
Help someone recover faster
Guide someone towards the right support
Reduce the stigma of mental health problems
Participants on the MHFA coursescome from a wide range ofbackgrounds, from family members wanting to gain more understanding of what a relative is going through, to employers, people with lived experience of mental distress, and people who are likely to come into contact with those at risk of mental health problems, such as police, ambulance staff or community workers.
The course is taught over a period of two days and lunch is provided.
The course costs £200 per person.
For more information or to book on the course please email [email protected] or phone 01603 432457
Please arrive 15 minutes before the session starts at 08.30am.
Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Profiting from Customer Complaints) John Campbell, Freelance Quality and Training Consultantwill be your host.
You will learn:
In this session John Campbell will explore the benefits of customer complaints. Why is it that we find them so onerous? Discover out how to turn a complaint into a compliment. We will discuss methods of retaining valuable customers and gaining new ones by our actions. We will discover some insights, strategies and simple methods of handling complaints that will result in increased customer retention and improvements to our business.
About John:
John has had a long and sucessful career in the Quality and Training fields with both small and multinational organisations. John is now semi-retired and keen to pass on his wealth of knowledge to the next generation whilst still keeping up to date, having recently gained a 2015 transition certification in Quality Management. John is a fervent believer in customer focus, after all they’re who keep us in business.