Have you ever been told the food you make is delicious and you could make money by selling it through a business?
South Norfolk Council’s Food Safety Team are at Crafton House to give a step-by-step approach on what you need to do to create a home-based business selling the food you produce. Our team of qualified Environmental Health Officers will be able to help you avoid common pitfalls whilst giving advice on how to create a safe working environment whilst creating your culinary delights.
The following topics will be covered;
Business Registration
Tips for best practice
Assessing kitchen suitability
Required documentation
This is a free event for anyone who is considering starting a home-based food business. Those who are already have an established food business are welcome to attend to ask any questions they may have.
Join this free breakfast event at Crafton House, Shotesham Road, Poringland, NR14 7LD by calling 01508 533921
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. What is the difference between supervising and managing a team? The role of the supervisor is changing and what this role is (or what people think it is) can be unclear at times. This workshop is for anyone who already supervisors a team or a team leader who wants to freshen up their skills. Aimed at supervisors and team leaders, this module aims to set you up for success and encourage you to take the actions you need to get better results. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: None, pen and note paper are provided. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Starting as you mean to go on – first steps on the success ladder Heroes and villains – making a good supervisor ‘great’ The shape of your role and the focus of your attention Developing teams – what to look out for Achieving a balance between nurturing vs. challenging Delegation as a means of developing staff When I insist – you resist – communication which works! The four supervisory styles – which one to use and when Mastering the art of delegation Forwarding the action – personal action planning Course price: Between £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is aimed at providing employees who have been nominated as fire marshals or fire wardens with the knowledge and skills to carry out their duties effectively. This course is delivered by qualified fire fighters. It is designed to provide delegates with an awareness of the requirements and implications of The Regulatory Reform (Fire Safety) Order 2005, in addition to the general issues regarding fire safety. Delegates will learn the common causes of fires and how fires spread, in order that they may take this knowledge back to their workplace or area of responsibility to reduce the risk of fires starting or spreading, together with emergency procedures to be followed in case of fire. Duration: Half-day course (9:30am to 12:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided: If you are also attending the Fire Extinguisher Training course in the afternoon a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the morning. Course Content Upon completion of this half day course, delegates will have knowledge and awareness in the following areas: Responsibilities of fire marshals Relevant legal requirements Fire risk assessments, inspections and audits Fire detection and warning systems Emergency procedures, means of escape and evacuations Fire fighting equipment Maintenance and testing of fire precautions Course price: £45.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
IOSH Managing Safely is designed to get managers and supervisors, from any sector, up to speed on the practical actions needed to make health and safety “happen” in their teams.
IOSH is the professional association for safety and health practitioners, with a global name to back up their courses.
Subjects covered
1. Introducing Managing Safely 2. Identifying hazards and Assessing risks 3. Risk Control Strategies and Techniques 4. Understanding responsibilities at all levels 5. Measuring performance 6. Investigating accidents and incidents
What will staff get out of it?
What they need to know in a refreshing, informal, interactive and entertaining way. Managing Safely will give delegates the knowledge and tools they need to tackle the health and safety issues they’re responsible for. This course brings home the reasons why health and safety is such an essential part of their jobs.
Why Choose Us?
“We’re highly experienced, former H&S inspectors, averaging over 30 years’experience each, as Chartered practitioners with several bodies. We’ve inspected 1000’s of workplaces in this time, and provided consultancy to 100’s more. This depth of experience makes our training unique, and second to none”
Our Level 2 Award in Emergency First Aid at Work course is the must have qualification for any designated first aiders in the workplace.
Aim; Provide the skills to deliver basic first aid to a suitable level for most businesses.
Objectives; *Understand Roles and responsibilities of a first aider *To be able to assess and manage a first aid incident *To be able to manage an unconscious casualty *To be able to manage a casualty who is not breathing normally *To be able to manage a casualty who is choking *To be able to manage a casualty who has a bleeding injury *To be able to manage a casualty who is in shock * To be able to manage a casualty with a minor injury
OrganisationDuration; 1 day course
Exam/Assessment; Practical assessment where; candidates will be tested on the following five elements: *Recovery position *Cardiopulmonary resuscitation *Choking *Bleeding *Shock Written questioning – Learners are required to answer a series of question ensuring their understanding of the theory content is sufficient to meet the required standard. An accident report form will need to be completed.
This is an Ofqual accredited qualification.
Cost; £97.00 +VAT Includes exam fees, course handbook & materials, lunch and refreshments Awarding Body; Highfield Awarding Body for Compliance (HABC)
Tutors; Pete Muddell Differentiation; None – Just enthusiasm
Audience; This is the right first aid qualification for 80% of all businesses; the course is open to anyone who wants to become a first aider.
Join us on a leadership development experience with a difference where delegates will literally set sail whilst putting their leadership qualities to the test.
Aimed at people with the potential to be leaders of the future, the yacht acts as a metaphor for a business and delegates will be responsible for using their leadership skills to drive business success and reach their final destination.
Along the way they will identify opportunities, overcome challenges and find a balance between risk and reward, all whilst receiving in the moment feedback on their performance from our team and other delegates.
After the event each delegate will receive an individual development report mapped against competencies required to be a great leader.
We have a limited number of spaces available so be sure not to miss the boat!
To book your place contact [email protected], you can also enter our competition for a free place on the boat by e-mailing the word ‘BOAT’ to [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA This course develops many of the most useful aspects of Excel such as formulas and functions, list management, and more advanced features including Pivot Tables and summarising data across multiple sheets or books. Trainees will have completed the introduction course or have a similar knowledge and experience of using Excel in the workplace. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Review Brief review of general Excel principles: Formulas, Functions, Absolutes, Formatting, AutoFill Functions Using Paste Function The IF Function Nested IF Functions The VLOOKUP Function Nesting other Functions Linking Multiple Sheets and Workbooks Summarising data from multiple sheets Working with 3D Formulae Linking workbooks Workspaces List Management (Databases) Sorting Subtotals Filtering Good Working Practice Pivot Tables Creating pivot tables with the Pivot Table Wizard Formatting pivot tables Manipulating pivot tables Graphs/Charts Creating a graph/chart Formatting a graph/chart Changing and editing your graph/chart Using the Chart Wizard Incorporating a chart into a Spreadsheet Macros Recording a simple macro Assigning a macro to toolbar buttons An explanation of different versions How to find familiar commands in the 2003 & 2007/10 interface Course price: £72.00 – £94.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Established in 2015, Leading Business Services are a trusted advisory firm specialising in restructuring, insolvency, and strategic business turnaround solutions. Based in Norfolk, we combine deep industry expertise with a commitment to helping businesses of all sizes, especially SMEs, in navigating complex challenges with confidence.
As a strategic partner of the Norfolk Chamber of Commerce, we bring our wealth of experience to support and strengthen the local business community. Our team of over 50 qualified professionals, including licensed insolvency practitioners (IPs), provide personalised, practical, and results-driven advice to help businesses thrive.
What We Do
We offer a comprehensive range of services to address the diverse needs of the business community:
Crafting tailored turnaround strategies to stabilise operations and restore financial health.
Providing empathetic and expert guidance through difficult situations, ensuring both businesses and individuals receive the best possible outcomes.
Strategic Planning and Growth Support: Helping businesses refine their goals and align their operations for sustainable growth.
Offering professional assistance in managing probate matters with care, efficiency, and respect, helping families navigate these complex processes during challenging times.
We enhance our impact by actively engaging with local businesses and individuals, delivering these services in a way that is relevant, timely, and effective.
Why We Do It
Our mission is simple: to guide companies through challenging financial landscapes with the support and knowledge they need to recover, or when necessary, exit gracefully. We recognise that businesses are the backbone of the local economy, and their resilience directly impacts the prosperity of the region.
For us, it’s not just about resolving crises—it’s about equipping businesses with the tools, knowledge, and confidence to seize opportunities and build brighter futures.
What Makes Us Different
At Leading Business Services, we deliver tailored solutions that reflect the unique challenges and goals of each client. Our bespoke approach ensures businesses receive support designed specifically for their needs.
With roots in the heart of the city, and now a strategic partner of the Norfolk Chamber of Commerce, we are fully invested in the success of the Norfolk and Norwich business community. Our expertise is paired with empathy, offering not just technical precision but a compassionate approach to guiding businesses through challenges.
We go beyond providing a range of services by actively engaging with local leaders and initiatives, driving progress and fostering innovation. While we excel at addressing immediate issues, our forward-thinking perspective focuses on building resilience and positioning businesses for sustainable growth.
UEA is running a three-day Professional Course in Java Programming starting on Wednesday 29th March 2017, offering course outcomes which will give you an understanding of the principles of programming, experience of writing programs using NetBeans IDE, understanding data types, operators and storage, and the use of arrays and methods. The course assumes that you will have a good level of general IT skills, but no previous Java knowledge is necessary.
Please see our website for further details, prices and to download a booking form. There are limited spaces so it is advisable to book early, any enquiries can be made through [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This HABC qualification is aimed at those who carry out manual handling at work, provides essential information about manual handling hazards and their control and is for both industrial and office workers. Under the Manual Handling Operations Regulations 1992, employers are required to take appropriate steps to reduce the risk of injury to employees – this includes suitable training. The HABC Level 2 Award in Manual Handling – Principles and Practice combines both the theoretical and hands-on elements of the subject and teaches learners techniques to lift, carry, push and pull objects safely within their individual capabilities. Duration: One-day course (9:00am – 5:00pm approximately). Please note some distance learning will be required prior to the course. Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Please note that it is a requirement of the HABC, the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass. Course Content Manual handling hazards, risks and controls How manual handling operations can cause injury and harm The scope of legal requirements and where guidance can be found The process for assessing manual handling risks The value of risk assessment and how it applies to safe manual handling practice Manual handling techniques – lifting loads from low levels/working at low levels/lowering from height/pushing loads/pulling loads/carrying/team handling Subject to passing a 30 question multiple choice exam paper and practical assessment, delegates will gain the Highfield Awarding Body for Compliance Level 2 Award in Manual Handling – Principles & Practice It is recommended that this qualification is refreshed every 3 years. Course price: £100.00 – £110.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Do you often wonder what you have achieved? Do you find yourself juggling between tasks? Do you view time as your enemy? This workshop is for anyone who wishes to make the maximum use of their time. The principles and practices of effective time management are covered and helps participants evaluate and improve their own personal effectiveness. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content Identifying Working Styles Activity Logs/To Do Lists Urgent v Important Managing Your Diary Motivation Managing Daily Tasks Time Stealers Delegation Filing Setting Goals & Objectives Course price: Between £74.00 and £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course is for anyone who would like to improve their minute or note-taking skills. The different types of minutes are covered and the approach is a practical one, with participants given help and support to develop their summarising and writing skills. The workshop also aims to extend understanding of the requirements for different kinds of meetings, and to give a necessary appreciation. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Prepare Agenda’s for meetings Understand your role before, during and after meetings Understand the role and responsibilities of the Chairperson Different Meeting styles Different Agenda styles Different Minutes styles Record notes and produce good quality minutes Course price: £74.00 – £96.00 For more information please call us on 01603 788950, or email [email protected]