IN THE SPOTLIGHT! NETWORKING
How do you meet people and nurture new contacts? Lucy Marks from Norfolk Network explains.
Join our workshop to find out more.
Book on the Second Floor now – it’s free!
Vernon Castle Room, Business Library
Norfolk & Norwich Millennium Library
The Forum, Norwich, NR2 1AW
Tel: 01603 774740
Email:[email protected]
Course Title; Level 3 Award in Training – Principles and Practice
Aim; This is the benchmark trainer skills qualification for all trainers, it is ideal for first-time trainers who need to understand the basics of training skills and practice or those looking to refine their techniques.
Objectives; *Identify training needs and set appropriate aims and objectives.
*Understand and deploy appropriate training and learning approaches
*Be able to comprehensively plan your training
*Understand how to deliver inclusive sessions that engage, motivate and inspire learners
*Understand the use of different assessment methods and the need for record keeping
Organisation
Duration; 3 day programme
Exam/Assessment; Delegates are required to deliver a 30 minute “micro-teaching” session (which must be part of a wider programme) to the rest of the group, provide feedback to four other delegates and complete a self evaluation.
Cost; £435 plus VAT includes notes, refreshments, lunch, the assessment & certification fees
Awarding Body; Chartered Institute of Environmental Health (CIEH)
Tutor; Richard Mills and Sarah Daniels
Differentiation; At least level 2 or equivalent in English, ICT skills would be advantageous.
Audience; Anyone who wants to deliver training professionally
Feedback; “I just wanted to say thanks for the course, I’ve spent 37 years trying to overcome my abject fear of standing up in front of people, and I’ve been on countless courses which have helped, but not cured the problem, yet in 3 days you managed to solve it completely!” Rachel Jarman, Hautbois
For more information click here
The course is designed for users new to Excel. It will provide trainees with the confidence, knowledge and practical experience to use Excel, to create and manipulate spreadsheets and produce printed reports. Delegates should have sufficient Windows experience beforehand.
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
For more details or any enquiries, please contact us on 01603 788950, or email [email protected]
Programme Overview Designed for business professionals who are expected to perform effectively in a highly demanding environment, this one-day workshop will help delegates understand how they can develop a resilient attitude to a range of business scenarios that may in the past have created a high degree of anxiety.
Benefits of attending this workshop:
Workshop Content
To find out more, contact us:
Tel: 01603 881689 Email: [email protected]
Marketing Conference
Google & Smartphone Video
At this event you will learn how to get to grips with the world’s most popular search engine, Google. We will also show you how to create your own digital marketing content with your phone or tablet.
Google My Business:
Nick Pandolfi will explain why video content is increasingly more important in marketing your business and how a simple smartphone or tablet could be your marketing best friend. He will show you handy tips in creating content that promotes your business to a wider customer and client base.
Nick Pandolfi has won several awards for his broadcast work with the BBC and works in Film and TV.
Join us at Pensthorpe Nature Park, Pensthorpe, Fakenham NR21 0LN
Programme Overview Designed for business professionals who are expected to perform effectively in a highly demanding environment, this one-day workshop will help delegates understand how they can develop a resilient attitude to a range of business scenarios that may in the past have created a high degree of anxiety.
Benefits of attending this workshop:
Workshop Content
To find out more, contact us:
Tel: 01603 881689 Email: [email protected]
In this free series of workshops, we will introduce the methodology that can help you get to grips with how Lean can help drive productivity within your business.
This course has been designed to ensure that all employees are aware of their own safety and the safety of customers, contractors and the public. It is applicable in any workplace and the training can be adapted to meet specific needs.
This course enables attendees to understand the principles of Health and Safety, contribute to any Health and Safety Management system, develop an understanding of the responsibilities placed on employers and employees, develop an understanding of hazard, risk and the main causes of harm to workers, acknowledge the importance of following systems, procedures and rules and understand how individual action can reduce risks to health and safety.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: On full day training courses a sandwich/roll or salad lunch with crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Please note that it is a requirement of the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass.
Subject to passing a 20 question multiple choice exam paper delegates will gain the Level 2 Award in Health and Safety in the Workplace.
You will be given a Health and Safety manual to take away and keep after the course for future reference.
For any enquiries or more information, please contact us on 01603 788950 or email [email protected]
Join us for a dynamic and interactive in-person training series focused on enhancing your directorial skills and creating high-performance boards. This training will equip you with the knowledge and tools to lead effectively and drive exceptional results. ‘Director Training – High Performance Board’ is in association with Nigel Cushion, Mentor and Founder of Nelsonspirit.
Modules covered in the training:
For more details, click book now.
It’s never been more important to get your message out there, but how do you cut through the noise and tell your story so that people will listen and act?
The tutor for this new workshop is Shaun Lowthorpe. Shaun is a former EDP business editor with 16 years’ experience in regional journalism. In 2016 he set up Content Connective specialising in business journalism, content marketing and communications.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Refreshments: Light refreshments will be available throughout the duration of this half-day course.
Course Content This half day course shows you how to use journalistic techniques to tell your story and reach your customers and prospective clients, whether it’s through your website, social media, and of course the press.
We’ll help you decide the basic building blocks of your story to determine what to write and when. We’ll also look at what channels you should be using, how to use simple SEO techniques to come up with story ideas, and how to pitch a press release to the local media.
By the end of the session you will be able to set out what you want to say, how you should say it, and who you should say it to.
For more information – please call 01603 788950 or email [email protected]
Great Leaders are made and not born. This workshop explores the nature and practice of being a great leader. Aspects of leadership are explored and discussed so that key skills are revealed for anyone to adopt and used to inspire.
Leaders are people who do the right thing; managers are people who do things right.- Professor Warren G. Bennis
This workshop will give you the skills and knowledge to build and lead a great team.
This course is designed for anyone who deals with customers / clients, either face-to-face or over the telephone.
By the end of the course you should be able to understand body language, understand the need for good communication skills, answer the telephone in a professional way and learn to listen.
Duration: One-day course (9:30am – 4:00pm approximately)
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content First impressions Understanding the importance of communication Body language Barriers to communication Methods/techniques used to deal with customer / clients Telephone tactics ‘The Terrible Ten’ – 10 pet hates Controlling the call How to deal with difficult customers and clients (3 strike rule)
Course feedback: “Very good, would come again.”
Course price: From £72.00