Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
A practical, energising workshop to help ADHD entrepreneurs turn chaos into clarity — with tools that work for real business life. Plus, two follow-up coaching sessions to keep progress on track. Please book all three dates for full benefit of the course. Follow-up virtual group coaching sessions (on Microsoft Teams): – Session 1: Wednesday 26 February 2026 | 1:00 – 2:00 PM – Session 2: Wednesday 2 April 2026 | 1:00 – 2:00 PM
About the Workshop
Running a business with ADHD can feel like having a Ferrari with Bicycle brakes. This 3-hour interactive workshop helps you harness your ADHD strengths, manage the challenges, and design ways of working that fit better with your brain. You’ll leave with practical tools you can use the same day — plus follow-up coaching to keep you accountable and supported as you apply what you learn.
What You’ll Learn
– Understand your ADHD wiring – how it shows up in business and why traditional advice doesn’t always work – Play to your strengths – creativity, energy, resilience, and hyperfocus as competitive advantages – Tackle key challenges – procrastination, time-blindness, overwhelm, and decision fatigue – Use practical tools – chunking, timers, body-doubling, prioritisation and focus frameworks – Redesign your environment – systems and structures that work with your ADHD, not against it – Build supportive habits – accountability, peer support, and simple routines that stick
Beyond the Workshop
Your learning continues with two virtual group-coaching sessions, designed to help you embed change and share progress with peers: 1. Session 1 (26 February): From Awareness to Action — celebrate quick wins, troubleshoot challenges, and refine your personal systems. 2. Session 2 (2 April): Keeping Momentum — sustain progress, adapt for busy seasons, and design your ongoing ADHD success toolkit.
Who It’s For
Entrepreneurs, freelancers, and small-business owners who: – Have been diagnosed or identify with ADHD, or – Suspect they may be neurodiverse and want to work with their brain, not against it.
No formal diagnosis required — just curiosity and a willingness to experiment.
Schedule at a Glance
5 Mar 2026 | 9:15 – 12:30 | In-person | Core workshop 26 February 2026 | 1:00 – 2:00 | Virtual (Teams) | Group Coaching #1 2 Apr 2026 | 1:00 – 2:00 | Virtual (Teams) | Group Coaching #2
About the Facilitator
Ian Hacon is an ADHD performance coach, speaker, and founder of Energise.me, helping entrepreneurs and professionals turn ADHD from a daily frustration into a competitive advantage.
A business owner himself with ADHD, Ian understands the reality of juggling ideas, deadlines, and distractions — and the toll it can take on energy and confidence. His workshops are known for being engaging, practical, and refreshingly real — blending neuroscience, lived experience, and actionable strategies you can start using the same day.
Eligability
These small group workshops are funded byNorfolk County Council and Department of Business and Trade and are open to any business, freelancer, or charity based in Norfolk, UK.
We’re excited to announce the return of our ever-popular Over 50’s Night Out – back by popular demand and set to be even bigger and better in 2025!
After last year’s sell-out success, we’re once again inviting you to an evening of laughter, dancing, great music, and good company. Whether you’re a familiar face or joining us for the first time, this is your chance to enjoy a fun, friendly night in a welcoming and relaxed setting.
Held at the characterful Mr Postles’ Apothecary in the heart of Norwich, you’ll enjoy a lively atmosphere, delicious drinks, and a playlist packed with your favourite hits from across the decades. It’s the perfect opportunity to meet new people, reconnect with friends, and let your hair down.
📅 Date: Thursday 14 August 2025 🕕 Time: Doors open at 6:00pm 📍 Venue: Mr Postles’ Apothecary, 2 Upper King Street, Norwich NR3 1HA 🎟️ Tickets: £10 (pre-booked only – limited availability)
Welcome to **Video Marketing for SMEs; Part 1 of 3 focuses on an introduction to video marketing, and sets businesses up with the skills needed to the correct channels for the right audiences as well as successfully plan video marketing content and campaigns. . Don’t miss out on this opportunity to learn and connect with like-minded individuals. See you there!
Workshop content Types of Video Marketing Overview of Channels Planning the Campaigns – Marketing Purpose, Audience, Channel Selection Video Marketing Planning Q&A Planning the Campaigns – Video Idea and Concept Storyboarding Scripting Getting Started What equipment do I really need?
Creating Videos workshop 2/3 – 3rd March
Video Marketing for SMEs focuses on the practical skills needed to setup, shoot, and edit videos which can be successfully incorporated into a businesses marketing campaigns.
Workshop content Intro to practical filming. Using the tools you have. Setting up shots. Filming techniques Editing process and tools
Launching your Campaigns workshop 3/3 – 16th April
This interactive workshop focuses on launching video marketing campaigns on multiple platforms and the marketing tools needed to amplify content to a wider audience.
Workshop content Breaking down video marketing campaigns Selecting the right channels & targeting the right Adapting the content for the channels Amplifying your content via organic channels and on-site Paid media channels Social media platforms Email campaigns
To get the full benefit from this series of workshops please book all 3 dates.
Meet the Trainer Mike O’Flynn is currently a Senior Account Lead at Samphire Digital in Norfolk but has nearly 20 years of marketing experience across a large variety of businesses from local level up to international brand names.
Andrew Gooding is an independent photographer and videographer based out of Norwich covering everything from Corporate Events to Live Music and all in between, his artistic eye is held in high regard and he genuinely believes anyone can learn the skills needed to shoot high quality video.
Eligability
These small group workshops are funded byNorfolk County Council and Department of Business and Trade and are open to any business, freelancer, or charity based in Norfolk, UK.
Sunday 28th April 2019 10.00am-8.00pm Norfolk Coastal Path
The Mini Coastal Walk Challenge offers families the chance to share some quality time together and make some special memories, while raising funds to help support disadvantaged and disabled people across Norfolk.
Participants can choose to walk 6, 12 or 22 mile sections along the north Norfolk Coast Path, from Hunstanton to Wells Next to the Sea. Whatever route you choose, families will enjoy some beautiful scenery and stunning coastlines along the way.
Children must be accompanied by a paying adult, no more than two children per one adult. Each person is asked to raise a minimum of £30 and there are incentives for raising higher.
All proceeds raised from the event will support the Foundation’s work with disadvantaged and disabled people across Norfolk.
This year’s Mini Coastal Challenge will take place on Sunday 28th April. Entry details will be released soon. In the meantime for further information, please contact [email protected].
Enjoy a delicious three course meal with all the trimmings before taking to the dancefloor and strutting your stuff to all the best Disco Anthems and Christmas Classics!
Our fully stocked lounge bars with fine wines, beers, spirits and soft drinks will ensure you are well refreshed and hydrated throughout the evening
Tickets £49 per person. A non refundable deposit of £10 per person will be taken on booking).
Do you wish you could write great and engaging content for your website, blog, newsletter, or for a successful press release? Or do you lack confidence with writing or interviewing people for content?
If you answer yes to any of the above, this interactive and full-day workshop is ideal. This workshop is a masterclass to help you define your and your businesses and key message for the content you are working on, understand what makes good content for the press and readers and learn to prepare to carry out an interview to use for quotes, which help to make more engaging content.
This full day will enable you develop your writing skills and learn about targeting to a readership, therefore maximising the chances of achieving positive publicity. It really is a workshop you can’t afford to miss if you want to increase your chances for enagaing customers and the press.
Who is it For?
The course is suitable for business owners, managers or employees who are, or may be, required to write promotional material, press releases, articles or online content such as websites and blogs.
Content of Workshop
Agenda
09:00-09:15 Registration, Tea and Coffee
09:15-09:30* Welcome, H&S and Growth Hub ‘Who are we and how can we help’
09:30-11:00* • What the press wants • What makes a good story? • Defining your key messages • Writing a targeted press release.
11:00-11:15 Refreshment break
11:15-12:30* • Writing an article • Writing for social media • What now? How are you going to use your new writing skills? • Workshop evaluation.
12:30-13:30 Lunch
13:30-15:00* • Introductions (as interviews)
• Ways to use interviews • What makes a good story/relevant interviewee? • Defining your key messages • Planning an interview
15:00-15:15 Refreshment break
15:15-16:45* • Practice interviews • Using interviews and quotes in articles • Using quotes for social media • What now? How are you going to use your new writing skills?
16:45-17:00* Q&A
17:00 Close
*This event will provide 6 hours and 15 minutes of information, diagnostic and brokerage support and advice. This event is only able to be free due to ERDF Funding.
Course Objectives
At the end of the sessions each participant will: • Have increased awareness of the opportunities for publicity for themselves and their business, in the press and online • Be able to identify what makes a good PR opportunity • Be able to plan a feature and how to write it • Understand the requirements of a news release (including quotes, photographs etc) • Understand the needs of different audiences and how to write interesting copy • Learnt tips from a professional and experienced writer • Be able to identify what makes a good and relevant interviewee • Understand the need for balance and fairness
• Know how to identify and use client/customer endorsements • Be able to plan an interview and successfully carry it out • Know how to write-up an interview or use quotes • Understand the needs of different audiences • Have learnt tips from a professional and experienced interviewer
Participants will each receive a pack of specially written course support
Workshop Facilitator/Trainer – Rachel Sloane – www.rachelsloane.co.uk Rachel is an award-winning broadcaster in both commercial radio and BBC local radio, who produces corporate and training videos and writes features and reviews for magazines, newspapers and websites.
A qualified trainer (City and Guilds 730 – Further Education Teachers Certificate) she has over thirty-five years’ experience of training adults through the lively, challenging but enjoyable, practical workshops.
She is the author of the training e-book “The Useful Guide to Handling the Press and Media”(publisher: The Business Learning Foundation). Rachel has an established profile as an after-dinner and conference speaker, and as a cruise ship lecturer. She gives ongoing publicity support to the High Sheriff of Suffolk, Suffolk Community Foundation and the Suffolk Historic Churches Trust.
Join us on Tuesday 21 June (17:30 – 20:00) at Norwich Business Support Hub in The Forum for our live screening from the British Library, celebrating our high street heroes. Listen to a top panel, moderated by renowned designer-entrepreneur Wayne Hemingway. Free refreshments available and an opportunity for networking before the live screening.
30 – Doors open – networking with tea, coffee and biscuits
00 – Welcome from BIPC Norfolk
18:30 – Live broadcast panel event
20:00 – Event end
High streets are the beating heart of our local communities. Having a presence on the high street gives businesses a unique opportunity to connect with their customers, and the responsibility to meet their needs as these change and evolve. What additional service could you offer to those who interact with your brand in person? What extra impact could you generate by sharing your spaces with neighbours and fellow makers?
The British Library has brought together a panel of three loved and respected local businesses, our high street heroes. Their founders will share practical tips through their inspiring stories and tell us more about their individual journeys.
Panel members:
Mary Otumahana, award-winning musician and founder of The RecordShop; a grassroots independent organisation based in Wood Green, that focuses on making an impact with a multipurpose music space located on the high street. By providing access to a recording studio and music career training, Mary is leading a mission to educate, inform and inspire inner-city youths to connect to their community through music.
Hellen Stirling-Baker, founder of children’s store, Small Stuff, has led her business from an experimental pop-up shop to a successful, eco-friendly bricks and clicks model at the heart of her high street in Crookes, Sheffield. A perfect example that being a small shop doesn’t mean you can’t have big values, Hellen is a local leader who champions ethical suppliers and supports other retailers, often sharing her shop for community-building events. Hellen is the deserved winner of this year’s High Street Hero for the Small Awards 2022.
Carolynn Bain, founder of Afori Books, the first Black-owned bookshop in Brighton. Carolynn almost did the opposite of most during the pandemic; inspired to stock only Black authors in response to the rise of the Black Lives Matter movement, she started her business as an online shop. Demand was so high however, that Afrori Books was approached to open a physical bookshop in Lighthouse, a local Arts-based charity, with fit-out costs successfully crowdfunded.
Moderated by:
Wayne Hemingway, the renowned designer-entrepreneur heads a team of urban planners at Hemingway Design whose focus is on place, people and positive social impact, with projects ranging from Margate’s Dreamland to Media City, Manchester. Wayne also runs The Classic Car Boot Sale and Vintage Festivals, that in turn help independent sellers connect with customers face-to-face. Reimaging any space on the high street as potential to be a creative platform for change, he has a wealth of retail experience to share, and new insights into future trends that we can all learn from.
Inward Processing Relief (IPR) and Outward Processing Relief (OPR) are methods of obtaining relief from Customs duties, and in some cases VAT. Both procedures can be beneficial to a Company in relation to cash flow together with the possibility of more competitive pricing.
This course helps companies work through the process of applying for authorisation, the necessary information required internally to ensure a good audit trail so that returns are completed on time.
Personnel who are involved with Shipping and Accounts should attend this course to learn how to take advantage of these duty relief procedures.
By the end of the course the delegates will be able to have an understanding of:
the advantages of claiming IPR or OPR
the custom regimes and the ‘Tariff@
the documentation required to claim IPR and OPR
Date: Thursday 20 November 2014Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime:1.00pm – 4.30pmPrice: Members £112+VAT, Non Members £140+VAT
One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade
Please Note – members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.
Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable
Join us for what promises to be an informative and engaging event, where Kieran Dent from the Bank of England will share current insights on the UK economy.
They will be giving us an off-the-record view of the national and regional economy, what’s likely to happen with interest rates, how will the Pound fare, and what the impact is expected on business.
Get your voice heard and pose your questions direct to the Bank of England. The event will be held under ‘Chatham House Rules’ and the press will not be invited.
The event will take place on Wednesday 12th November at The Maids Head Hotel, where a 2 course lunch will be provided prior to the presentation.
Agenda
12.00pm – Arrival and networking
12.30pm – Welcome from the Norfolk Chambers / Lunch
13.15pm – Kieran Dent, Bank of England presentation
13.30pm – Q&A session
14.00pm – Closing Remarks and Networking
14.30pm – Event close
Who is it for?
This event is ideal for senior decision-makers such as CEOs, FDs, business owners, managers, entrepreneurs, and anyone interested in gaining insights from the Bank of England.
About Kieran Dent
Kieran became Agent for the South East and East Anglia in 2023. Prior to joining the Bank’s Agency network, Kieran was, for many years, a senior economist within the Bank’s Monetary Analysis area, working on the Bank’s UK forecast and monetary strategy teams. Kieran joined the Bank in 2011, starting out in its Financial Stability area, working on the design of the Bank’s concurrent stress test of the UK banking system, and issues concerning the UK banking sector more generally.
About the Bank of England
The Bank of England is the UK’s central bank. Our mission is to deliver monetary and financial stability for the people of the United Kingdom.
Our Sponsor – RCP
RCP Parking is a family-run UK car park operator and parking management company based in Norwich. The business was established in 1994 by Shapoor Naghshineh and has since grown from a small operation to provide more than 60+ car park locations nationwide.
RCP is currently managed by Shapoor’s daughter, Sarah (MD), who joined the company in 2009. RCP’s team of 45+ staff are passionate about parking and deeply committed to maximising the customer journey and the value of its clients’ parking assets. The business has become known for its customer-centric approach, working to boost parking revenues and maximise profits for both clients and customers.
RCP is a Great Place to Work accredited, a Living Wage Employer, and was recently called a ‘driving force for change in its sector’ by judges of the EDP’s Best Large Business Award (Winners 2024).
