Event

Productivity East is excited to share details of the third in the Research & Innovation (R&I) seminar series. On 16th June at 4pm, Professor Kevin Daniels will present ‘Wellbeing – the human face of productivity’.

Poor workforce engagement and wellbeing can be detrimental to organisations through reduced productivity and losing skilled staff to competitors. In this seminar, Professor Kevin Daniels, of Norwich Business School at the University of East Anglia, will discuss the factors that link productivity to wellbeing in complex work environments, such as advanced manufacturing, and some of the practices and policies that organisations can use to help productivity and wellbeing.

More seminars in the series will follow in the autumn. The R&I series covers a range of key topics, themes and concepts delivered by expert academic groups and specialist industry leaders.

If you wish to contact a member of the Productivity East team please email: [email protected].

The Productivity East facility will open in summer 2021.

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation.  This digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.

Business need

Poorly handled processes can lead to costly employment tribunals. Workplace problems that are tackled early take up less time and are more unlikely to damage working relationships, resulting in improved staff motivation and increased productivity. Having effective and compliant procedures in place can encourage employees to observe the rules and workplace standards whilst maintaining good working relationships.  The Acas Code of practice on discipline and grievance details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. Delivered to you via Zoom, you will have the opportunity to interact with our knowledgeable trainers and discuss some of the challenges you may be facing.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

• The Acas Code on disciplinary and grievance procedures
• Addressing the challenges remote working presents in discipline and grievance procedures
• Resolving issues informally and when formal action is necessary
• Setting clear rules and how to communicate them
• The principles of workplace investigations
• When suspension is an option and how it should be handled
• Taking appropriate action – use of penalties and sanctions
• Handling appeals

Have a large group of staff to train?  To save you time and money, we can deliver bespoke training for your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form  e-learning  We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.  Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

  Venue Delivered digitally via Zoom      Date 19/08/2021    Time 10:00 – 13:00    Price £110.00 per person    Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected] i

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This 3-hour digital event looks at the essential aspects of equality, diversity and inclusion that all organisations need to be aware of, including the legal position and best practice for promoting a diverse and inclusive workplace.

Business need

Equality, diversity and inclusion is essential for any successful business.   Creating a diverse and inclusive workplace is not only morally right but it also has business advantages, such as increased staff engagement, retention and productivity.  The consequences of getting it wrong can be costly in terms of employment tribunal cases and reputational damage.  This digital event will provide you with an understanding of the law surrounding equality, diversity and inclusion, as well as implications of getting it wrong. You will receive practical tips for promoting a diverse and inclusive workplace and good practice guidance for handling employee issues should they arise in your workplace. Delivered via Zoom, you will have the opportunity to interact with our knowledgeable trainers and explore some of the challenges you may be facing. All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

• Discrimination law 
• Types of discrimination 
• Protected characteristics 
• Where the Equality Act does not apply 
• When positive action can be applied 
• Understanding the difference between diversity and inclusion 
• What an Equality policy should include 
• Good practice for recruitment processes

Have a large group of staff to train?  To save you time and money, we can deliver bespoke training for your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.  e-learning  We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.  Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.

  Venue Delivered digitally via Zoom      Date 10/09/2021    Time 09:30 – 12:30    Price £110.00 per person    Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected] i  

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Making staff redundant is a difficult but sometimes necessary decision. This digital event outlines the legal responsibilities faced by employers managing redundancies. It will also focus on good practice at this challenging time. 

Business need

Should your business be facing redundancies, it’s important to get the basics right. Not only to avoid costly employment tribunals but to help maintain good workplace relations and employee engagement throughout.  Our experts will detail the legal and practical aspects of managing redundancies. They will also share good practice, so that you can confidently handle a redundancy situation in your workplace.  Delivered via Zoom, you will have the opportunity to interact and discuss some of the challenges you are facing.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

• Planning and alternatives
• Collective redundancy process including consultation
• Individual redundancy and consultation
• The redundancy selection process
• Selection criteria
• Legal considerations 

Have a large group of staff to train?  To save you time and money, we can deliver bespoke training for your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.  e-learning  We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.  Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.

  Venue Delivered digitally via Zoom  )   Date 02/09/2021    Time 09:30 – 12:30    Price £110.00 per person    Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected]  

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This practical event will introduce you to the fundamentals of employing people. It maps the employment relationship from recruitment, issuing contracts, managing holidays, dealing with absence, discipline and grievance matters through to ending the employment relationship. A helpful tool kit of sample policies and letters is provided to delegates for use in their workplace.

Business need

You’ve been successful in running your business so far, but maybe now you need help hiring and managing people. Or perhaps your manager has given you the job of dealing with all things HR in your company, you are new to it and don’t know where to start.  To help, we have put together the essentials of HR and employment relations into a convenient training session which distils a lot of what you need to know into a one day event. This course assumes no prior learning and is very much focused on the key building blocks needed for the HR function. Discussions based around practical case studies will be a central element of the course content.  There will be informal discussion opportunities and practical exercises throughout the day to encourage active delegate participation.

We will provide up to date Covid health and safety information nearer the training date and will be working with venues to ensure a safe environment for our delegates. We will expect delegates to comply with all appropriate safety measures.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

• Small businesses and those new to HR
• Business start-ups
• Those taking on their first employees
• Expanding businesses
• Newly appointed front-line managers and supervisors
• Employee representatives

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:   Recruitment 

• How to draft a job description and a person specification 
• How to prepare, structure and run effective interviews 
• How to assess evidence and make decision

 Contracts of employment

• How to put the main terms and conditions in writing 
• Rules on pay, hours of work and holidays 
• How to make changes to terms and conditions 

Equal opportunities

• Types of discrimination and the areas which are covered by discrimination law

Managing discipline

• Dealing effectively with problems areas by following the Acas code of practice on discipline and grievance
• Taking informal action, holding formal disciplinary  meetings and dealing with employee grievances  

Managing absence  

• How to deal fairly and effectively with unauthorised absence, short term illness and long term sickness through an absence policy 

Ending the employment relationship

• When is a dismissal fair and when might it be unfair? 

• Different ways to end a contract and rules on notice and notice pay

A toolkit of sample policy documents and letters around the main basic requirements is provided to allow for easy implementation back in the workplace.

Have a large group of staff to train? To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form e-learning We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions. Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form 

  Venue De Vere Hotel Dunston Hall      Date 15/09/2021    Time 10:00 – 16:00    Price £175.00 per person    Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected]  

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Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

Business need

A performance management system with an agreed framework of standards and objectives can help businesses achieve better results. It helps employees understand what is required of them, prioritise their work and appreciate how they contribute to the overall aims of the business. 

Good performance management also includes the identification of staff training needs, ensuring that employees have the support needed to be effective in their role. 

Delivered by Zoom, this event will provide you with the knowledge and skills to establish and maintain an effective performance management system within your workplace.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

• Making performance management an accepted part of the business
• The role and responsibilities of a manager
• The ‘do’s and don’ts’ of appraisal
• Setting performance objectives and monitoring individual performance
• Giving effective feedback and improving poor performance

Have a large group of staff to train?

To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

e-learning

We also offer free e-learning on a wide range of employment relations topics including contracts and written statements. Giving you the opportunity to work through theory, explore case studies and answer interactive questions. It’s a great way to develop, enhance and refresh your knowledge.

Need more than training?

We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

  Venue Delivered digitally via Zoom     Date 17/09/2021    Time 10:00 – 13:00    Price £110.00 per person    Please note our training events are VAT exempt To book now please select how many people will be attending: 1234 Please call Acas on 0300 123 1150 or email [email protected]  

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Performance management can help businesses achieve success by getting the best from their employees. This can be particularly important during difficult economic times. 

This 3-hour digital event will enable you to understand and effectively utilise performance management processes in the workplace.

Business need

A performance management system with an agreed framework of standards and objectives can help businesses achieve better results. It helps employees understand what is required of them, prioritise their work and appreciate how they contribute to the overall aims of the business. 

Good performance management also includes the identification of staff training needs, ensuring that employees have the support needed to be effective in their role. 

Delivered by Zoom, this event will provide you with the knowledge and skills to establish and maintain an effective performance management system within your workplace.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

• Making performance management an accepted part of the business
• The role and responsibilities of a manager
• The ‘do’s and don’ts’ of appraisal
• Setting performance objectives and monitoring individual performance
• Giving effective feedback and improving poor performance

Have a large group of staff to train?

To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

e-learning

We also offer free e-learning on a wide range of employment relations topics including contracts and written statements. Giving you the opportunity to work through theory, explore case studies and answer interactive questions. It’s a great way to develop, enhance and refresh your knowledge.

Need more than training?

We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form

  Venue Delivered digitally via Zoom     Date 17/09/2021    Time 10:00 – 13:00    Price £110.00 per person    Please note our training events are VAT exempt To book now please select how many people will be attending: 1234 Please call Acas on 0300 123 1150 or email [email protected]  

•  

During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation.  This 3 hour digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.

Business need

Poorly handled processes can lead to costly employment tribunals. Workplace problems that are tackled early take up less time and are more unlikely to damage working relationships, resulting in improved staff motivation and increased productivity. Having effective and compliant procedures in place can encourage employees to observe the rules and workplace standards whilst maintaining good working relationships.  The Acas Code of practice on discipline and grievance details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. Delivered to you via Zoom, you will have the opportunity to interact with our knowledgeable trainers and discuss some of the challenges you may be facing.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

• The Acas Code on disciplinary and grievance procedures
• Addressing the challenges remote working presents in discipline and grievance procedures
• Resolving issues informally and when formal action is necessary
• Setting clear rules and how to communicate them
• The principles of workplace investigations
• When suspension is an option and how it should be handled
• Taking appropriate action – use of penalties and sanctions
• Handling appeals

Have a large group of staff to train?  To save you time and money, we can deliver bespoke training for your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form  e-learning  We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.  Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.

  Venue Delivered digitally via Zoom     Date 24/09/2021    Time 09:30 – 12:30    Price £110.00 per person    Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected]  

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We invite all SME businesses in Norfolk to attend an informative and relaxed networking session from 5-7pm on Wednesday 14th November at the Edwards Room, Norfolk County Hall, Martineau Lane, NR1 2DH.

• Be a part of Norfolk’s innovative new scheme for apprenticeships
• Find out how your business can benefit from levy transfer
• Book onto free training for your business
• Build a network of SMEs in your area
• Discover a cost effective recruitment solution

Refreshments and parking are provided free of charge.

Agenda:  5pm- Networking 5.45pm- Ways to enhance your business 6.15pm- Networking

For more information, or if you would like to exhibit at this event, please call us on 01603 737739 or email [email protected].

This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.

The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.

The dates are:

• Day 1 – 27th of September 2021, 09:30 – 12:30
• Day 2 – 28th of September 2021, 09:30 – 12:30

Business need

Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision.  For example, whether there are grounds to uphold a grievance, call a disciplinary hearing or dismiss a member of staff. 

Workplace investigations should be conducted fairly. Employers could be held liable if a poor investigation leads to an unfair dismissal claim.

Delivered via Zoom, this event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner.

You will also gain valuable understanding of what the law requires and learn key investigation skills, such as analysis and report writing.

All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:

• The legal background and burdens of proof
• Purpose and stages of disciplinary procedures
• The responsibilities of the employer
• The rights of the employee
• The stages of an investigation
• Listening and questioning techniques
• The role of suspension
• Case for dismissal
• Writing the report and presenting findings

Have a large group of staff to train?  To save you time and money, we can deliver bespoke training for your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form  e-learning  We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.  Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.   Venue Delivered digitally via Zoom      Date 27/09/2021    Time 09:30 – 12:30    Price £255.00 per person    Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected]  

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Showcase demos and Q&A on specific uses for robotics and co-bots in manufacturing and engineering.

In partnership with NAAME and a handful of local robotics and cobot manufacturers, discussing and demoing how robotics can be used within manufacturing and engineering processes.