Event

Inaugural Lectures Autumn 2017

Connecting the dots: who pays the cost of networks?

Prof Mich Tvede – School of Economics

Julian Study Centre lecture theatre, UEA

Networks connect almost everything in our world, and are increasingly influential in our daily lives. They enable us to work more efficiently, trade goods and services, and even form relationships. Harnessing the power of networks can be challenging, particularly when there is no central control over their components. In this lecture, Mich will explore the potential benefits and pitfalls of centrally controlled networks and their decentralised counterparts.

Free, no booking required. For more information, email [email protected] or call 01603 592130.

Our 2021 sales skill training is packed with the takeaway actions for you to grow conversion rates, close deals and meet your business objectives.  This MENTA session will enhance your existing skills and help boost your confidence. 

On completion of this training, you will receive a certificate towards your Continuous Personal Development (CPD) for 2.5 hours (venue session) or 2 hours (online session).

Join MHA Larking Gowen in 2021 for our special three-part Business Brunch series.

We can’t wait until we can see you face to face again, presenting our popular Business Breakfasts and we really hope to be able to do that for our September event.  In the meantime, we’ll be continuing with our popular online Brunch webinars. 

2021 will be a trilogy of events focussing on your most valuable resource – your people.  Help them achieve great things, wherever they are, and to feel proud of their contribution.

In these interactive sessions, we’ll explore how we should focus on what we CAN control and help you to take back control of your business. Key areas for business leaders to focus on are how we attract, develop and retain people to our business. Employer brand, client service, wellbeing, recruiting remotely, onboarding, and ongoing development will all be discussed over this series of events. 

How to attract the right people: 16 March 2021, 10.30am  – 11.30am

The first session in the trilogy will be presented by Becky Ames and Graham Mummery. 

Attracting talent is a challenge, we face new working methods, new locations and new technology; it’s all too easy to put this important task into the ‘difficult pile’ and let it drift. We’ll share with you some simple strategies, insights and experiences to allow you to take control and continue to move your business forward.

Networking is back!

Based on your feedback, we are increasing the networking time, allowing you to chat through the questions posed by our presenters and to get to know others on the call. 

Save the date

Session 2: 15 June – The importance of developing people, with Ian Fitch and Graham Mummery

Session 3: 15 September – How to retain great people, with Becky Ames and Ian Fitch

Genix’s Coffee Means Business at Scarborough Hill Country Inn, North Walsham

*No need to book, pay £2 on arrival*

‘Coffee Means Business – relaxed, informal business networking for all local businesses.

No membership, no pressure, just great networking over coffee.

Programme: · 9:30 am – help yourself to coffees and teas, meet with other businesses · 10.00 am – a welcome from Genix · 10.05am – time for more conversation · 10.30 am – short presentations from local businesses · 10.40am – who will you meet? · 11:30 am – time to go…

Bring plenty of business cards!

“The most cost-effective networking I have ever done”.

For more details call us on 0800 096 3013 or email [email protected]

Many thanks to our sponsors: 

North Norfolk district council and Box It East

To kick off this year with something a little different, Birketts have launched an exciting series of speaker events under the theme of ‘Gender in Business Leadership’ – these events are aimed at any senior leaders who are interested in or supportive of diversity as a topic.

We have lined up a series of inspirational women who are leaders in their field. They will each discuss a range of topics that we think will have wide appeal to many and should make for an engaging and inspiring session. 

On 4 March we will hear from Mandy Hickson:

Mandy Hickson overcame huge obstacles and setbacks before realising her dream of becoming a Royal Air Force pilot. Mandy was the second woman to fly the Tornado GR4 operationally and shares her experience to help us communicate better, empower ourselves and others, and draw the very best from the team around us.

It was early on that Mandy learned not to shy away from failure. After two unsuccessful attempts at the RAF flying aptitude tests, reaching the limit of times that they can be taken, her goals appeared to be unattainable. Undeterred, Mandy went on to join the RAF.

Stressing the need to remain calm under pressure, leading from the front, and how to make strategic decisions when faced with risk, Mandy shares how to communicate, empower and how to draw the best from herself and others. 

She continues to support the success of women as Founder and Co-Director of Inspiring Women for Work (IWFW).

How to join the event: 

We have structured them as early evening events in the hope that we can bring a little light relief as well as some fresh inspiration to people in these difficult times.

Please register for this event free of charge at https://bit.ly/3pkloji

The legal landscape and how it affects your workplace is constantly evolving.  This digital event will update you on the latest changes in legislation and highlight future developments – a key consideration for business planning.

Business need

Employment law can be complex. Keeping abreast of issues helps you steer your business away from litigation and potential financial penalties.  By gaining an understanding of the ever-changing legal requirements, you can develop strategies that will improve employee engagement, reduce risk and increase organisational resilience.  Delivered via Zoom, this event will provide you with an insight into recent and upcoming changes in employment legislation enabling you to stay informed and ensure your business is legally compliant.  

  All delegates will receive an electronic certificate of attendance for their participation in the training.

Suitable For

Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.

Programme

Our expert-led training sessions are designed to facilitate discussion and interaction. This event will include:

• Details of current statutory payment rates (statutory sick pay, maternity/paternity pay etc.) plus full details of payments from April 2020
• Government guidance on the Job Retention Scheme and working safely during COVID-19
• Employment law changes that come into effect from April 2020
• Future changes – including the rights of EU citizens when the transition period ends 

Please note that this programme is subject to change for us to provide you with the most recent legislative changes and case law round-up.

Have a large group of staff to train?  To save you time and money, we can deliver bespoke training at your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.  e-learning  We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions.  Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.  

  Venue Delivered digitally via Zoom     Date 25/03/2021    Time 10:00 – 12:00    Price £75.00 per person    Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected]  

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Business Transformation is a virtual workshop to help businesses transform their processes to create a better working environment

About this Event

Business Transformation is a virtual workshop to help businesses transform their processes to create a better working environment. The course will be delivered by Andy Skinner, Director, AMS Business Consultants who will enlighten you, engage you and show you how revolutionary this could be to you and your business.

You may have heard of Lean and Six Sigma techniques, but thought they are for big businesses and manufacturing or engineering companies. You may already know or be aware they are all about process improvement, but did you know these are just as important and effective in small and medium sized businesses?

In this half-day interactive workshop, Andy will show how hairdressers to hotels, from software to service companies or all sizes, shapes and set-ups, can make massive differences not just to their efficency, but to their cashflows, profits and turnover. These techniques are not just for the big boys, in fact, these could be the way to transform your business quicker than you thought and forever.

So whether you are a baker or barber, in logistics or lipsticks, this could be the best morning you ever spend on your business’s future.

Agenda and Content:

9:20 Zoom Room Opens

9:30 Introductions

9:40 Introduction to Lean and Six Sigma

• Understand the differences between Lean and Six Sigma and their origins
• Understand the objective of systematic problem solving.
• Apply data driven approaches for decision making and Understand Pre work analysis for a business case.
• Recognise the various Six Sigma roles

10:35 8 Wastes Explained

Be able to identify, define and eliminate waste within your business

• Unused capabilities
• Over production
• Delays
• Defects
• Inventory
• Waiting
• Excess Motion
• Transportation

11:30 Break

11:45 5S Explained

• Understand how making problems visible leads to improved quality
• Be able to apply 5s in your business/working environment
• Apply visual management effectively
• People, Quality, Delivery and Cost measures
• Voice of the Customer and Standard flow
• Understand how to identify business processes
• Identify Inputs and Outputs of your business processes and undertake high level process mapping
• Understand how customers view your business processes
• Gather Voice of the customer and translate into customer needs.
• Prioritise customer needs

12:45 Summary, Group Discussion of Outcomes and Key Takeaways and Q & A

13:00 Event Ends

Meet Andy Skinner, your mentor for the session

Andy specialises in business transformation, problem solving and increasing productivity or efficiencies within businesses. He is one of very few certified Lean Six Sigma Master Black Belts in the UK.

He is skilled in identifying improvement opportunities, root cause analysis and risk in business processes.

This may be through process improvement, process management or the design of new processes across all areas of your business from Sales through to HR.

Clients will realise cost savings, productivity gains, waste reduction and identify development opportunities for both business processes and staff development.

The Importance of creating a differentiated business

‘Strategy is about making choices, trade-offs; it’s about deliberately choosing to be different.’ Michael Porter

For this session Richard Ross will start by looking at how to develop a truly differentiated business and why this matters. 

Karen Thornber will then discuss the role of a strong brand and company culture in helping convey your key differentiators. Karen is the former People Director at Virgin Mobile and has worked in many well-known firms delivering strategic HR, bringing with her a wealth of experience of building highly profitiable businesses.

Wednesday October 4th 2017

The Enterprise Centre, University of East Anglia, Norwich Research Park, Norwich NR4 7TJ   

Sessions at: 8.15am and 12.15pm 

Our Business Insight Masterclasses focus on some of the issues around building a successful and valuable business.

Our aim is that you leave having learned something new, interesting and useful. We hope to leave you with a good introductory understanding of issues underpinning some of our more important business and financial decisions. The tone is relaxed but professional. 

The Masterclass will last 2 hours with questions, refreshments with be available. 

There is no charge for the Masterclass but you may like to consider a donation of £20 to Ormiston Familes to support their MPower initiative.

Dear Norfolk Chamber members You are invited to join the Hot Source community for a special evening of creative thinking. This event will be run by Tom Wood, the founder and CEO of Foolproof. His company is a leading User Experience design agency, with offices in Norwich, London and Singapore. Tom will be leading us in a fun-filled, challenging game of Experience Design Poker. This is the Foolproof method for inspiring creative technology ideas. It is also a great ice-breaker that will test your powers of collaboration and communication. You can find out more about this unusual game on the Foolproof blog. You can even print your own cards to play at home or at work. But make sure you join us for this stimulating evening. Norwich University of the Arts has kindly allowed us to use the large foyer at their Duke St lecture theatre for this event. Norwich City Council will treat us to some wine. While our main sponsors, Business Writers Ltd, will lay on some tasty treats. Best wishes Huw Sayer Director – Business Writers Ltd. PS: Please follow @HSNorwich on twitter for #innovation news.

Learn about the key aspects of what you need to know and how you need to plan to make your business successful and more profitable on Amazon

About this Event

Amazon is one of the biggest retail and sales platform online globally. Tried and tested by consumers, it offers a huge range of products and services and delivers straight to your door in those smiley little boxes.

It is great (most of the time) as a consumer, but have you used it as a business?

Have you tried it and found it too much hard work? Did it cost you more than you thought? Did it not operate like the other platforms you use? Do you want to trade on Amazon but find it quite frankly intimidating?

Heloise Finch is founder of Sell Beyond. Sell Beyond helps brands build a better Amazon business with a complete solution to driving profitable growth on Amazon – business process, team training and Seller Central/Vendor Central expertise. Her expertise with Amazon builds on financial consulting and marketing experience, combined with a PhD in organizational behaviour from the University of Michigan. And she is an expert at international marketing.

Heloise will spend 2 hours taking you through the key aspects of what you need to know and how you need to plan to make your business successful and more profitable on Amazon.

Years of experience will be offered to you by Heloise in this unique and fast-paced and fun workshop. If you want to succeed online and want to master Amazon, this is the right place to start and make 2021 the year that the Amazon smile was on your face, not just on the boxes!

Who is the course for?The event is aimed at companies who are selling online and have some experience of the platform from a seller’s perspective ideally, but do not feel excluded if you are still at the research stage of your Amazon journey, this could be ideal for you too! You don’t have to be an expert but have an awareness to get the most from this event. You don’t have to be exclusively an online retailer or wholesaler, and you could also be selling in brick and mortar shops or other outlets.

What will I take away from attending this workshop?You will get to discuss Amazon trading in-depth with like-minded peers and an industry expert in an open forum and be taken through:- The 5 pillars of Amazon success- The different responsibilities you need to take as a business owner to sell on Amazon- Hidden costs of selling on Amazon and how to make more profit- How to plan for success on Amazon and hit your targets

Agenda for the workshop

14:25 Zoom room opens

14:30 Introduction and event format

14:40 The different responsibilities you need to take a business to sell on Amazon

14:50 How to plan for growth on Amazon

15:15 Build a better Amazon business in 5 steps

15:40 Hidden costs of selling on Amazon and how t make more profit

16:05 How to hit your targets on Amazon?

16:20 Summary of Discussion & Final Q&A

16:30 Event Close

Host – Heloise Finch, Founder, Sell Beyond

Heloise Finch is founder of Sell Beyond. Sell Beyond helps brands build a better Amazon business with a complete solution to driving profitable growth on Amazon – business process, team training and Seller Central/Vendor Central expertise. Her expertise with Amazon builds on financial consulting and marketing experience, combined with a PhD in organizational behaviour from the University of Michigan. This means Sell Beyond approaches Amazon consulting in a structured manner with a commercial focus, ensuring ROI for companies using Amazon’s Seller Central and Vendor Central.

So many of us struggle with that pesky imposter syndrome, and limiting beliefs and fears about ourselves that hold us back.

And with the pandemic, and this period of sustained uncertainty which has tipped our lives upside down, our confidence may well have taken a knock. Or perhaps, even a battering.

So, this international women’s day, we’re hosting a workshop aimed at women that allows us to share tips and techniques and ask questions that will help you to build confidence, find self-belief, and free your ambition.

Because we all deserve to believe in ourselves, fulfil our potential and know: anything is possible.

Empowered Women Empower Women:

Places are limited as we want to create a safe and supportive space for conversation.

We would like to make a difference for other women through the workshop and so we are asking for a small donation of up to £5 to join us. This will be donated to Women’s Aid, a charity which does such important work. Home – Women’s Aid

Coaches:

Michelle Gant is Director of The Engaging People Company which aims to increase satisfaction and achieve business goals through engaging people. She is an experienced and qualified coach and mentor, supporting individuals to achieve their full potential, including as leaders.  She also specialises in maternity coaching, offering support from pregnancy through to return, and beyond. Michelle is an experienced facilitator and a trainer and particularly delivers training around mental health for managers and resilience.

In all that she does, Michelle wants to be a role model for her five year old daughter, supporting and empowering her to achieve all to which she aspires. Michelle’s favourite quote is: believe in yourself and you will be unstoppable. Because you will.

Gemma Brown is a certified personal and business coach who helps individuals and organisations uncover their true identities – embracing their core values, needs and purpose – enabling them to confidently move towards their goals. Gemma works with individuals (1-2-1, through workshops and group facilitation) to discover their strengths, build confidence, manage their well-being and support them in the process of achieving their personal and professional aspirations.

At the core of Gemma’s work are two beliefs – ‘You can not pour from an empty cup’ – showing up for ourselves, enables us to show up for others, better. And ‘We would all thrive if we had the confidence to be our true authentic selves.’ Authenticity being a lifelong practice of discovery.

To find out more, visit her website gemmabrowncoaching.co.uk, or email   [email protected]