Join Archant for Digital Decoded – a FREE marketing seminar aimed specifically at small businesses. No nerds. Plenty of knowhow. Don’t put up with technobabble in your business…We understand digital marketing can be confusing, so our experts are here to make it simple. Each one hour session commences at 8.15am / 11.30am (includes free refreshments): Thu 13th July – Great Yarmouth Racecourse, Gt Yarmouth Tue 11th July – Dunston Hall Hotel, Norwich Wed 12th July – Wherstead Park, Ipswich Give us an hour of your time, and we’ll give you a tonne of practical info to help you make more of the internet.
Understand how to connect with more customers online
Making staff redundant is a difficult but sometimes necessary decision. This digital event outlines the legal responsibilities faced by employers managing redundancies. It will also focus on good practice at this challenging time.
Business need
Should your business be facing redundancies, it’s important to get the basics right. Not only to avoid costly employment tribunals but to help maintain good workplace relations and employee engagement throughout. Our experts will detail the legal and practical aspects of managing redundancies. They will also share good practice, so that you can confidently handle a redundancy situation in your workplace. Delivered via Zoom, you will have the opportunity to interact and discuss some of the challenges you are facing.
All delegates will receive an electronic certificate of attendance for their participation in the training.
Suitable For
Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.
Programme
Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:
Planning and alternatives
Collective redundancy process including consultation
Individual redundancy and consultation
The redundancy selection process
Selection criteria
Legal considerations
Have a large group of staff to train? To save you time and money, we can deliver bespoke training for your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.e-learning We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions. Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form.
Venue Delivered digitally via Zoom Date 05/01/2021 Time 09:30 – 12:30 Price £110.00 per person Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected]
This 3 hour digital event will update you on the law relating to workplace absence and provide you with practical management techniques to help improve attendance in your workplace.
Business need
Employee absenteeism can put significant strain on a business in terms of costs. It can also place an additional burden on colleagues, resulting in low morale and loss of productivity. Having an attendance policy will help employees understand the standards that are expected of them. It will help managers deal with absence issues in a fair and consistent way and tackle underlying problems such a work life balance, conflict at work or lack of adequate training. A fair and robust policy which balances workplace standards with employee health and wellbeing can help to reduce absence, increase productivity and improve employee retention. Delivered by Zoom, this event will provide you with best practice skills and techniques to confidently and effectively manage absence in your workplace.
All delegates will receive an electronic certificate of attendance for their participation in the training.
Suitable For
Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.
Programme
Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:
Absenteeism – what is it and what causes it?
Identifying patterns of short-term absence
Benefits of an attendance policy
Line manager skills
Fit notes
The legal landscape
Return to work interviews
Setting absence triggers
Managing long-term absence
Identifying potential stress and mental health issues
Disability discrimination
Employee turnover
Have a large group of staff to train? To save you time and money, we can deliver bespoke training for your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form e-learning We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions. Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form Venue Delivered digitally via Zoom Date 25/01/2021 Time 10:00 – 13:00 Price £110.00 per person Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected]
During these unprecedented times, more people are working remotely. How your business deals with discipline and grievance may need to be adapted but it must still follow employment legislation. This digital event will provide you with an overview of the Acas Code of Practice and the key skills you need to confidently manage discipline and grievance procedures in your workplace and remotely.
Business need
Poorly handled processes can lead to costly employment tribunals. Workplace problems that are tackled early take up less time and are more unlikely to damage working relationships, resulting in improved staff motivation and increased productivity. Having effective and compliant procedures in place can encourage employees to observe the rules and workplace standards whilst maintaining good working relationships. The Acas Code of practice on discipline and grievance details the basic requirements of fairness and reasonable behaviour when handling discipline and grievance procedures. Delivered to you via Zoom, you will have the opportunity to interact with our knowledgeable trainers and discuss some of the challenges you may be facing.
All delegates will receive an electronic certificate of attendance for their participation in the training.
Suitable For
Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.
Programme
Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:
The Acas Code on disciplinary and grievance procedures
Addressing the challenges remote working presents in discipline and grievance procedures
Resolving issues informally and when formal action is necessary
Setting clear rules and how to communicate them
The principles of workplace investigations
When suspension is an option and how it should be handled
Taking appropriate action – use of penalties and sanctions
Handling appeals
Have a large group of staff to train? To save you time and money, we can deliver bespoke training for your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry forme-learning We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions. Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form
Venue Delivered digitally via Zoom Date 10/02/2021 Time 09:30 – 12:30 Price £110.00 per person Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected]
This digital event looks at how to conduct and manage a fair internal investigation, from gathering and assessing evidence through to presenting findings.
The event will be delivered via Zoom, in two sessions, over two consecutive days. The duration of each session will be 3 hours.
The dates are:
Day 1 – 25th of February 2021, 09:30 – 12:30
Day 2 – 26th of February 2021, 09:30 – 12:30
Business need
Investigations in the workplace are held to clarify and establish the facts of a case and help employers reach a decision. For example, whether there are grounds to uphold a grievance, call a disciplinary hearing or dismiss a member of staff.
Workplace investigations should be conducted fairly. Employers could be held liable if a poor investigation leads to an unfair dismissal claim.
Delivered via Zoom, this event will provide you with key techniques, procedures and checklists to help ensure that you are considering all the crucial facts and that you undertake the process in a fair and unbiased manner.
You will also gain valuable understanding of what the law requires and learn key investigation skills, such as analysis and report writing.
All delegates will receive an electronic certificate of attendance for their participation in the training.
Suitable For
Delegates from all sectors of industry including: managers, supervisors, team leaders, HR professionals, business owners, Trade Union representatives, employee representatives and individuals who wish to enhance their CPD.
Programme
Our expert-led training sessions are designed to facilitate discussion and interaction. This event will cover:
The legal background and burdens of proof
Purpose and stages of disciplinary procedures
The responsibilities of the employer
The rights of the employee
The stages of an investigation
Listening and questioning techniques
The role of suspension
Case for dismissal
Writing the report and presenting findings
Have a large group of staff to train? To save you time and money, we can deliver bespoke training for your workplace. To find out more contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form e-learning We also offer free e-learning on a wide range of employment relations topics. It’s a great way to develop, enhance and refresh your knowledge, providing you with the opportunity to work through theory, explore case studies and answer interactive questions. Need more than training? We recognise that every organisation is different. Our specialists can diagnose issues in your workplace and tailor practical solutions to address the challenges faced by you and your staff. To arrange a call or visit or to simply find out more, contact our Customer Services Team on 0300 123 1150 or complete our online enquiry form Venue Delivered digitally via Zoom Date 02/02/2021 Time 09:30 – 12:30 Price £255.00 per person Please note our training events are VAT exempt Please call Acas on 0300 123 1150 or email [email protected]
Employing an apprentice adds value to your organisation and there’s no better time than now. In this free Spotlight session, find out about recruiting, training and supporting an apprentice, plus the financial support available.
The one-hour session will cover:
Benefits to your business of taking on an apprentice
How to get started – picking the right apprenticeship standard and training provider and recruiting an apprentice
Useful guidance and information
Funding, national and local incentives and levy share
Next steps
It takes place online with staff from the Apprenticeships Norfolk team, and there will be time for questions.
For further information about any of our events, please contact us at [email protected] or telephone 01603 774708.
Aim; This qualification provides basic food safety and hygiene, why these are necessary and how to put these basic precautions in to place. This is the benchmark, entry level qualification for all food handlers.
Objectives;
*Understand the main Food safety hazards (what can harm the consumer?)
*How to safely store and handle food, to prevent contamination
*Understand the different chill temperature controls
*Understand the basic concepts of cooking, hot holding and reheating
*Define cleaning and disinfection, why it is such an important issue and how it is achieved.
*How to identify, prevent and control pests
*Understand the basic principles of the design and construction of food premises and equipment
*State key legal requirements
Organisation
Duration; This course is delivered over 1 day. It is a classroom session.
Exam/Assessment; 30 mark multiple choice exam: This is an Ofqual Accredited course.
Cost; £88+ VAT includes, notes, refreshments, lunch and the assessment & certification fees.
Awarding Body; Chartered Institute of Environmental Health (CIEH) or Highfield Awarding Body for Compliance (HABC)
Tutor; Mitchell Vale
Differentiation; None-just enthusiasm
Audience; Anyone working in a catering, manufacturing or retail setting where food is prepared cooked or handled.
Customer Feedback; “Many thanks for presenting the Food Hygiene course on Tuesday. It was well received by all my staff; you put us all at ease & made it a really pleasant informative day. As predicted a few of us sang when washing hands & all were checking for things we had discussed.” Phil Bush, Catering Manager
Microsoft Azure is at the forefront of cloud innovation, proviing an broad set of services that enable you to innovate, create, test and run applications on an open and flexible cloud platform. The workshop aims to provide participants with solid knowledge, which includes: an overview of the Azure services, the goals and objectives behind each service and how Azure can help to improve your web and mobile development solution. Subject to be covered on the day:
Azure overview
Azure WebApps
Azure Web Apps – Hosting options
Azure Web Apps – Development recommended practices
Azure Web Apps – Easy Auth and Azure AD Authentication
Azure StorageAzure Web Jobs
Azure Serverless – LogicApps and Functions
Prerequisites: participants should have an Azure Subscription (Visual Studio Dev Essentials offers £25 free per month) and Visual Studio 2017 (Preview, 15.3 at the time of writing this)
About Christos:
Christos Matskas has been working as a software developer for the last 12 years. He is an entrepreneur, founder and CEO of SoftwareLounge, a software consultancy firm. His portfolio includes collaborations with some great companies such as MarkIT, Lockheed Martin and Barclays. Over the years he has worked on numerous exciting projects from mobile applications to data crunching back-end solutions. He writes about his adventures in software development on his blog https://cmatskas.com. Christos is an advocate of Open Source Software and a regular contributor to numerous projects. He’s passionate about public speaking and he regularly speaks at conferences and user groups about .NET, the Cloud, mobile applications and software development in general (.NETFringe, DevWeek, MDevCon, SwanseaCon, Software Architect)
Norfolk is full of talented business men and women and we’re delighted to have some of them giving up their time to provide free mentoring sessions for young professionals (under 35s) across Norfolk.
Date: Monday 10th July 2023
Time: Hourly slots available between 10am-1pm
Virtual Call – Video Link shall be emailed beforehand.
Topic’s
Identifying Goals : Leadership : Breaking Old Habits : Communication Skills : Motivational Skills : Work Life Balance : Deciding what’s the best way forward!
About Julie
After gaining a Certificate in Sales & Marketing Management, Julie spent over 25 years working with a diverse range of business, helping them to develop and grow. This gave her an excellent understanding of the problems business face and the problems individuals struggle with. Business and people have changed greatly over that time.
Julie then went on to do a Diploma in Counselling. Julie is fascinated by people! When good communication and behaviour is a way of life, and used in business, barriers come down, stress is reduced, sickness and absence is reduced. Its a win, win for everyone. When people thrive, businesses thrive! Her mission is to help people and businesses achieve this.
This is an information session and there is no obligation to then take part in the programme. We will be explaining the programme to you in a seminar style online event.
We understand recruitment plans may have changed due to Covid, but even if you only have a vague plan for future personnel, do come along to our online Graduate Job Programme launch on Thursday 21 January. The session will introduce you to our free recruitment service – matching you with suitable graduates for you to interview in the Spring – with temporary or permanent employment to commence in summer 2021, after student graduation.
This is open to all businesses, of any size, particularly those who may be able to offer a position, with on-the-job development, in any of the Norwich Business School disciplines including (but not limited to):
accounting
brand management
business organisation
digital
export and international marketing
financial management
HR
management
marketing
project management and more….
Flexible Recruitment – You can also benefit from the flexibility of recruiting on a one year contract, should the virus situation be impacting your business forecasting, this can be a good option for business continuity. With our new ‘year in industry’ programme, we have students seeking one year contracts as well as those seeking more permanent roles.
Recruiting a graduate can give your organisation an injection of new thinking from a research-led university. The matching service is free and there is no obligation to recruit following interviews, if the match just isn’t right.
You will also be introduced to companies and students who have previously taken part. You may also arrange a one-to-one with Norwich Business School to find more more by emailing [email protected].
This is open to all businesses, of any size, particularly those who may be able to offer a position, with on-the-job development, in any of the Norwich Business School disciplines above.
Cost
This is a FREE online event.
Further information
Contact us at [email protected] if you have any questions about this event.
Please reserve a place to receive the session joining instructions
Many businesses are facing a great deal of uncertainty following the end of the transition period. It’s important that all businesses adapt for the year ahead to mitigate any risks as a result of the new trading agreement with the EU, even if you think these changes won’t affect you.
Digital Surgery are excited to be offering their next webinar focusing on Search Engine Insights and Customer Empathy. The presentation will be held by Jon Falgate, SEO Manager at WEX and Aaron Barefoot, SEO Consultant at Refinitiv. Each presentation will last approx 15 minutes, with a short Q&A after.