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How to Improve your Sales Success

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The biggest challenge faced by every SME is that they don’t have enough leads coming into their business. The second is that when they do arrive, they aren’t always able to easily convert these leads into customers. This transformational session ran by Matt Sykes from Salescandance is designed to help you understand how to address those two problems. Selling is a fundamental business skill that is totally learnable and one that anyone can master.   If you’re frustrated that your hard work isn’t bringing you the sales revenue you want and you’re looking to build and execute a proven sales process that will shift you towards Sales Success, this course is for you.  

Aims:

Through a process of practical diagnosis, the delegate will get genuine clarity on areas of their sales process which is under-utilised and could be leveraged; at Salescadence we call this ‘latent potential’.  Delegates will quickly recognise that selling is a ‘science not an art’, a process-driven activity where doing the right things, to a high standard and consistently beats any ‘magic words’ or complex closing technics that are no longer applicable in todays business environment. 

Learning Objectives

  • Leave with a clear plan showing where and how you can improve your sales skills 
  • Understand the benefits of measuring sales capacity and learn how to build sales capability
  • Get an insight into how Mindset & Attitude can help create predictable and consistent sales results    

Who should attend:

Whilst we do train groups of sales teams, Salescadence specialises in delivering 121 sales training and mentoring specifically for single-owner entrepreneurs and owners of SME’s who are having some sales success with their sales growth, but want to find out how to create more. 

About your trainer:

Matt Sykes is Managing Director at Salescadence, the transformational Sales Training company that helps personality-led business owners convert more of their leads into customers. He is also author of ‘Sales Glue’- the vital ingredient that makes Sales Success stick!  For over twenty years, Matt developed a wealth of sales knowledge and experience from his role as European Sales Director for a leading global Packaging company. In 2014, in opted to leave the corporate world to follow his passion for training and has since successfully delivered Sales & Personal Development skills to over 2,000 people across a wide range of sectors including Telecoms, Automotive, Media, Construction, Packaging and Manufacturing.

Producing a PowerPoint presentation

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This hands-on course is designed for users new to the product.

This course is intended to introduce the concepts, as well as the practical processes needed to create attractive, effective presentations. Delegates can expect to gain a broad understanding of Microsoft PowerPoint. Delegates should have sufficient Windows experience beforehand.

No equipment is necessary for you to bring to the course. Pens and note paper will be available.

Lunch provided: For full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course.

Course Content:

  • The PowerPoint Screen
  • Creating & Editing Slides
  • Slide layouts
  • The Master Slide
  • Using templates
  • Presentation Views
  • Slide Objects
  • The Drawing Tools
  • Printing the Presentation
  • Animation
  • An explanation of different versions
  • The Slide Show

For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

Cloud Accounting

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Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Over the past 2 years, the accounting profession has seen one of the biggest changes in management information systems since the introduction of spreadsheets. This has arisen as a result of on-going technological advances across the globe and the increased demand for real time data. The use of online accounting software has increased exponentially and the benefits of using online solutions are numerous. Duration: 9:30am – 12:30pm Equipment: Pens and note paper will be available. Lunch provided: On half-day courses, light refreshments will be available throughout the duration of this course. Course Content Configuration and Basic bookkeeping of QuickBooks Online – Raising sales invoices, quotes and statements to customers – Bank reconciliations – VAT returns and record keeping – Management accounts and reporting – Using real-time information to understand your business – Budgeting – Using technology to streamline your business – Growing the business – Exit strategy Some benefits of cloud accounting are; Accessibility – The ability to access your data anywhere in the world where you have an Internet connection. This allows quicker management reporting at your fingertips. Some providers allow the data to be accessed across a platform of devices including iPads and iPhones. Automation – Several of the cloud solutions now support bank feeds so that your bank transactions can automatically download directly into your software which can reduce processing time and eliminate errors. Reduced data entry can mean your scan your invoices in or take photos and the app will do the rest for you, instead of keying them in one by one. Remote working – Without the need to access the data on a specific PC, we’ve seen an uptake in remote working, where bookkeepers can work away from their own office or even at home. With the pace of modern life, it can be essential that accounts are accessible anywhere. Program updates and review – You will always be using the most up to date version of the software, and you won’t need to buy yearly program updates. Monitoring your business is performed in real-time, allowing you to run as efficiently as possible. Prices range from £37.00 – £48.00 per person. For more information, please do contact us on 01603 788950 or email [email protected]

Change in the Co.mmunity Lunch and Learn with Synfo

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Join us for a lunch and learn with Synfo as part of our Business Climate Leaders series of events.

We are excited to be working with Synfo to bring you a lunch and learn at the Norwich Bid Business Support Hub.

We will be joined by Dr Nigel Hargreaves, MD of Synfo who will be sharing his journey, motivation, learning, insights, and barriers that he’s faced and overcome.

Dr Hargreaves is also Chairman of Norwich Community Solar and will be discussing community energy.

Agenda

12:00 – Arrival, Tea, Coffee and Lite Bites Served from The Feed

12:30 – Welcome from the Norfolk Chambers

12:35 – Dr Nigel Hargreaves

13:00 – Networking

13:30– Event Close

Who’s it for?

Business owners, managers, entrepreneurs, start-ups, young businesses, and anyone who wants to connect and engage with other businesses in the Norfolk area.

About Dr Nigel Hargreaves

Dr. Nigel Hargreaves is a Chartered Engineer and Member of the Institution of Engineering and Technology. He is the founder and Managing Director of Synfo which he set up in 2015 to offer support for smart energy systems development. He has over 30 years of technical and multidisciplinary experience in engineering, climate change, sustainability, and sociotechnical fields. Nigel provides consultancy on challenges at local, regional, national, and international scales, offering a whole systems approach that can contribute to better leadership, business development, and policy decision making.

Managing Meetings

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Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course is for anyone who would like to improve their minute or note-taking skills. The different types of minutes are covered and the approach is a practical one, with participants given help and support to develop their summarising and writing skills. The workshop also aims to extend understanding of the requirements for different kinds of meetings, and to give a necessary appreciation. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Prepare Agenda’s for meetings Understand your role before, during and after meetings Understand the role and responsibilities of the Chairperson Different Meeting styles Different Agenda styles Different Minutes styles Record notes and produce good quality minutes Course price: £77.00 – £99.00 For more information please call us on 01603 788950, or email [email protected]

ChamberCustoms – See how we can keep you ahead of the changes at the UK border

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ChamberCustoms will be exhibiting at the Multimodal Exhibition at the NEC in Birmingham from 14 – 16 June.

Multimodal is the premier freight transport, logistics and supply chain management event in the UK and Ireland and will be welcoming a huge community of shippers, retailers, manufacturers, wholesalers, importers, and exporters - and the suppliers who support them.

ChamberCustoms will be exhibiting, and we warmly invite you to join us at stand 2021 to see how we are using our Exabler Technology to deliver compliance, efficiency, speed, and cost savings for our customers.

PLUS don’t miss our Director General, Shevaun Haviland, who will be delivering a speech on ‘International Global Trade’ on Wednesday 15 June, between 12 – 1 pm.

– The full schedule of seminars can be found here
– We welcome you to register your attendance here

The team looks forward to meeting you!  If you have any questions or would like further information, please contact Marika Majewska.

Learn WordPress & build a website in ONE day

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WordPress is the world’s best and most popular website builder and this hands-on course takes you through from the basics, including installation and set up, to cover all the most useful features and tools WordPress offers. Whether you already have a site and want to manage it properly or are starting completely from scratch, this is the course for you. You will learn to…
  • set up and run a great website of your own
  • add content, images and videos
  • add structure and navigation menus
  • apply an attractive design using easy templates
  • make the site search engine friendly
  • add contact forms, maps and take payments
  • add social networking and track visitorslearn to add all the features and functionality you need to run and develop a fantastic website
and much, much more… How the course works
  • Please bring your own laptop: PC, Mac or Chromebook, any is fine. Or you can hire a laptop for the day here.
  • WiFi and power sockets are provided
  • No experience is needed – WordPress is incredibly easy to pick up and you will be free to go at your own pace throughout the day.
All training materials will be provided after the course, so there need be no fear of “falling behind”.This is an intensive course and assumes a reasonable working knowledge of using computers and the internet, even if you have little or no prior knowledge of WordPress. If you are comfortable with using email, copy/paste, saving files/folders and navigating the internet, you should be fine! (see more advice in our FAQ here) After the course you are welcome to stay around for further discussion with your trainer Toby and with each other, about WordPress, about your website and about your business. After the course, you will be sent all the course materials and clear instructions for setting up your site on its own domain name (old or new). You will have a year of free hosting, after which time it is from just £8/mo for unlimited space and bandwidth. More details here (https://wpcourses.co.uk/wordpress-training-courses/?gclid=EAIaIQobChMI0bSL8tTR1wIVSjobCh2A9gVdEAAYASAAEgJLnfD_BwE).

Future Spaces – Exploring sustainability and wellness in interior spaces

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Exploring sustainability and wellness in interior spaces – brought to you by Layrd Design.

About this event

Join us for an afternoon of talks and workshops on creating sustainable workplaces and enhancing your staff wellbeing.

Welcome drinks and canapes will be provided by local suppliers including carbon zero craft beer and plant-based food.

Guest speakers from Tarkett Flooring, Orangebox and Good Plant Company.

Workshops include:

Moss Art Making – Create your own 25x25cm Moss Wall Art Piece, to take home with you and brighten up a space with your very own biophilic design. Register your interest by emailing Eleanor [email protected] for this workshop*

Come along for interactive discussions to explore how to develop your space sustainably and increase wellbeing.

*An additional charge of £10 will be required to cover the costs of materials

About Layrd Design

We are a young creative interior design studio based in Cambridge, offering a bold, collaborative approach to each project. We offer Commercial Interior Design services across various sectors, specialising in Office, Gyms/Leisure & Hospitality Design.

We work closely with each client to produce bespoke, carefully managed interiors which fulfil the needs of both the client and the final users.

Supercharge your personal brand!

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The next in our series of events to Encourage, Empower and Engage under 35’s in business is an event dedicated to personal brand.

What does personal brand mean and how does it benefit you and those around you?

In a world where attention spans are shortened and there are so many different ways to promote ourselves, it can be difficult to stand out and make an impact.

By developing your own personal brand you can manage how others see you and the work that you do. This event from Co.next will bring together four great speakers with personal experiences and expertise in personal branding and you will come away with some practical tips to help you identify and grow your own personal brand.

We will be covering eight key points:

  1. Be genuine and authentic (Be you!)
  2. Have focus
  3. Tell a story and let other people tell your story
  4. Be consistent
  5. It’s ok not to know something or fail –
  6. Positive attitude and help others
  7. Follow successful others for inspiration
  8. Being more commercial

 

About Matt Skipper 

Matt has nearly twenty years’ experience in marketing and business development. As Head of New Business at Mills & Reeve, a top 40 UK law firm, he is responsible supporting national strategic growth projects, developing networks and new business opportunities, location and sector based profile activity and supporting lawyers by coaching business development and sales skills. Matt is passionate about supporting the development of younger professionals and students so presents on personal branding and networking skills both internally and to a range of organisations, NextGen and business networks.

About Grace Appleby 

Grace Appleby is Head of Client Services at Yawn Marketing – a full-service agency and consultancy in Norwich, as well as Founder of Norfolk Women’s Marketing Network – a community for likeminded marketeers to connect, learn, and share with each other. Having graduated with a French degree from UEA in 2020, Grace is still relatively new to her career and enjoys sharing the honest ups and downs of agency life and entrepreneurship.

About Rosanna

Rosanna founded her company in a bid to challenge traditional recruitment. No one needs recruiting practices which are old fashioned, slow and often unclear. Thus RecruitmentJunky was born! RecruitmentJunky partners with growing tech companies and headhunts to find talented job seekers. The mission is to connect people to exciting opportunities that will allow them to fulfill their part in changing the world through technology. A CEO and mother, Rosanna is now growing her personal brand on LinkedIn, challenging other businesses to “do better”. Rosanna promotes learning about working parents’ struggles, encourages diverse recruiting practices, and shares insights into her life as a working mum and CEO. She is now on a mission to champion a better world of work for women, and will be launching a new area of the business later in 2022.

 

About Stokely

At 18 years of age, Stokely started his career in the television industry working as a runner at ITV. He worked his way up the ladder in 3 years to fulfil his childhood dream of becoming a television producer. From that point Stokely discovered that he enjoyed working for himself so he bought a camera & started filming videos in exchange for beer in Manchester nightclubs whilst concurrently producing commercials for large corporate brands such as Virgin Media & Pizza Express during the day. 1 year later Stokely wanted to pursue his dream of starting his own creative agency. So he packed up his bags & moved to his hometown of Norwich. At this time, Adam, his childhood friend, was 1 year out of university and was also working himself to help brands & businesses market themselves. They discovered that together they both had the creative & marketing skills to help businesses even more than they were doing already, Trendy Grandad was born! Stokely now heads up creative, sales and marketing at Trendy Grandad whilst pursuing his passion for helping young businesses owners, young inspiring entrepreneurs & young creatives across the UK. In addition he also founded Gen-E, a networking event that aims to connect young entrepreneurs & professionals in Norfolk. Lastly, Stokely also spends his time public speaking teaching businesses about video marketing & content creation.

Introduction to Word

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Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. The course is designed for users new to Word. It will provide trainees with the confidence, knowledge and practical experience to use Word, to create, format and print professional-looking documents. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content The Word Screen Ribbons & the Quick Access Toolbar The Status Bar Document views Creating & Editing Documents Entering text Navigating around the document Selecting Insert/overtype Cut/Copy/Paste Drag & Drop Undo Changing case Printing a Document Page setup, orientation, margins, paper size Page breaks Print preview Printing Font Formatting Using the Ribbons Text enhancements Format painter Keyboard shortcuts Inserting unusual symbols Removing text formats Paragraph Formatting Alignment/justification Line spacing Indentation Borders & shading Bullets and numbering Creating a bulleted/numbered list Changing the bullet points Formatting the numbers Leaving spaces in the list Envelopes and Labels How to use word to print onto different sized envelopes and labels Good Working Practice Creating a Table An introduction to the use of tables to align text and lists in a grid Introduction to Headers/Footers Using the space outside the margins An explanation of different versions Course price: From £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]

Good Growth for Cities

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We’re delighted to invite you to a webinar on Tuesday 5 July 2022 at 10.00am, jointly hosted with PwC.

In this session, we will share insights from the latest Demos-PwC Good Growth for Cities report, which looks at how well positioned the 50 largest UK towns and cities are for a recovery and what steps the Government, businesses and local leaders can take together to drive Good Growth for all.

We will do a deep dive on the data for Norfolk – which places 6th overall when measured against the priorities chosen by the public. The report looks beyond economic indicators, and focuses on additional measures of wellbeing, such as access to jobs, income, health, skills and work-life balance.

The session will be chaired by our COO Nova Fairbank, with speakers from PwC include Simon de Young Cambridge Market Senior Partner and Paddy Schmidt, Economics Consultant, and Lauren Dilrew.

We hope you will be able to join us to explore the opportunities, and challenges and explore collectively how we can make a difference in  Norfolk and the surrounding areas.

 

PWC Webinar Speakers

Lauren Dilrew, Director 

Lauren is an audit director working with clients across the East of England and wider South East region, with 18 years experience working with clients across Norfolk. Lauren has experience working with privately owned businesses, private equity backed businesses and those with overseas ownership. Lauren has a wide knowledge of commercial and financial issues facing businesses across a range of industries including retail and consumer, hospitality and leisure, manufacturing and services. Lauren is experienced in leading statutory audits and is passionate about providing accounting and business insights to clients.

 

Paddy Schmidt, Senior Economist 

Paddy is a Senior Economist at PwC, with four years of experience conducting economic impact assessments, policy appraisal evaluations and strategic options assessments for PwC and its clients. He leads the analysis on the annual Good Growth for Cities publication.

 

Simon De Young, Market Senior Partner

Simon is an experienced tax partner and is the Market Senior Partner for the PwC firm in Cambridge and East Anglia.  He advises private businesses and private clients across East Anglia and London.  He has experience of advising UK and international clients on managing all aspects of the tax affairs of their businesses, including advising on the impact for shareholders of trusts, succession and wealth transfer, planning ahead of a realisation event and advice on personal and business structures.  He works with his clients as a trusted advisor that helps them with long term strategies and tax planning.  

He acts for a number clients across different industries including Retail, Media, Real Estate and Technology from scale up businesses to multi billion pound family businesses and family offices.  Simon is passionate about solving complex problems and connecting people and clients to each other to help them achieve their personal and business ambitions.

 

 

 

 

 

Boards on the Broads – Networking

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Many of you have told us that you cannot wait to get back to meeting people face-to-face again and we have listened. We are working on a series of small, social distanced in person networking events*, where you can get outside and start meeting new people in real life! This is the first of (hopefully) many exclusive networking events and with your wellbeing being so important than ever before, what better way to give it a boost than by learning a new sport (paddleboarding), networking with fellow business professionals on the Norfolk Boards and interacting in a fun way. Setting off from Horning, Boards on the Broads is an in-person networking event that is good for you, good for your business and good for local charity. All proceeds that are raised from these fun networking sessions with a difference will be donated to East Anglia’s Children’s Hospices.

Who’s it for?

Business owners, managers, entrepreneurs, start-ups, young businesses and anyone who wants to connect and engage with other businesses in the Norfolk area. 

Cancellation policy

We only have a maximum of six places on this event. As all funds are being donated to East Anglia’s Children’s Hospices we won’t be able to offer you a refund but can move your booking onto one of the other dates. Please notify us if you are no longer able to attend in writing to [email protected]

Agenda 

17:00 – Welcome and briefing (30-minutes) 17:30 – Networking on the boards (2-hours) 19:30 – Close 

Sponsored by

Mark Keeler is the CEO and Founder of Keeler Recruitment (Accountancy & Finance) 

Mark is a hands-on leader of the business who enjoys outdoor sporting activities and bringing people together. Developing and maintaining long term relationships has always been something I have enjoyed so ‘networking on the boards’ seemed like the perfect solution.

About Keeler Recruitment

Keeler Recruitment is a leading agency, specialising in Finance and Accountancy recruitment.

Partnered by

A love of the water, a chilled sundowner and a good old natter is what brought Liz and Katie together and has helped shape what Go Paddle is all about.  Their paths to getting here have been wildly different but getting to meet new folk and share the pretty awesome Norfolk Broads by paddle is now what they do best.

What to wear

•       As a general rule we say to dress for the weather. Quick drying clothes are the best (and avoid cottons/jeans as they can be uncomfortable when wet) If its chilly we have a small selection of wetsuits for hire. If you have your own wetsuit/rash vests – then bring them. •       For your feet we suggest old footwear (ideally flip flops) to wear on the riverside.

Alternative dates

*We are doing everything we can to bring you this event in September by following government COVID guidelines. However, due to the unpredictable nature of the pandemic we may have to cancel this event at short notice if circumstances arise that are out of our control. Please also note that this event will be postponed should we have extremely bad weather conditions which will make this activity unsafe.