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Forefront – Team Leader Development

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This course is aimed at delegates who are in their first management role. Typically it might well be someone who has been promoted from within the team and now have to manage colleagues who had until recently been their peers. If you are someone who is about to be promoted to a position where you will have line management responsibility then Forefront will also be the right course for you. However you really need to have the ability to work with authority in a team in order to derive major benefits. Your organisation should therefore be willing to enable you to run a project as a leader during the course.

Five reasons for using this course Do you have frontline managers who:

  • Were promoted from within because they are technically good? 
  • Are new to the role and / or inexperienced at managing others? 
  • Need improved confidence in managing people and problems? 
  • Find it difficult to balance the pressures of delivering for management while remaining part of the team?
  • Could make a significant contribution to the company’s profits if they were able to improve the performance of themselves and their teams? 

If the answer is “yes” to any of the above questions you will find that the Forefront course provides solutions to these and many other issues that stretch today’s team leader. Forefront is a unique team leader course, which is an investment in your people to deliver increased competence and financial returns for your business. This course can also be taken with ILM Level 3 Accreditation.

Pave the path

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Help us pave the way to a future of even better care for children with life-threatening conditions.

Leave a lasting legacy and sponsor a brick along the garden path in our new children’s hospice in Norfolk. EACH cares for children and young people with life-threatening conditions and supports their families at an unimaginably difficult time. The nook, our new hospice just south of Norwich, will transform the care we can provide to families. By sponsoring a brick lining our garden path you will be investing in the future of children’s palliative care for years to come. 

​The cut off day for being able to order a brick is the 22nd of March so order now to ensure you don’t miss out!

https://www.each.org.uk/the-nook/get-involved/pave-the-path

Customs Procedures and Documentation – BCC Accredited

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The seminar highlights the company’s and the individual’s legal responsiblities when declaring cargo to HM Revenue and Customs and explains complicated procedures, which may save companies time and money when exporting/importing cargo.

By the end of the course the delegates will be able to have an understanding of:

  • the role of HMRC, rules of origin and Intra EC trace
  • customs procedures and the UK trade tariff
  • the different duties payable and how to calculate them

One of the ‘core 10’ courses accredited by the British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

Date:Wednesday 10February 2016Venue: 9 Norwich Business Park, Whiting Road, Norwich NR4 6DJTime: 9.00am – 12.30pmPrice: Members £128+VAT, Non Members £160+VAT

Please note – members will receive an invoice in the usual way. Non Members must pay in advance and will receive a receipted invoice by return.

Cancellation Policy – 15% of fee payable if delegates cancel more than 7 days in advance, if less than 7 days full fee payable

After Hours: Tapas Thursday

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Let your hair down on Thursday 3rd November and join us at Revolution de Cuba for somedelicious tapas and informal business networking.

These relaxed networking sessions provide the perfect opportunity to chat freely amongst members,swap business contacts and increase your professional network.

#AfterHours #ChamberNetworking @norfolkchamber

This is a members only event. If you want to bring a non-member guest, there is a special rate of£32 + VAT for the two places.If you are a non-member and are interested in joining the Chamber or finding out more information please call01603 625977or email[email protected] A delegate list and agenda will be emailed to you two days prior to this event, please ensure you register early to feature on the published delegate list.

Bookings for this event are now closed. For availability, please email[email protected]. Thank you.

West Norfolk Nites – Sept

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Lite Nites Networking is back as it continues to grow a network in West Norfolk: nowrenamed to West Norfolk Nites as the evenings bring Autumn sunsets to enjoy making those all-important connections to.

Enjoy a relaxed atmosphere with Norfolk Chamber and Bank House Hotel, weprovide the arrival drinks and the canapes and you can take advantage of the excellent businesses networking opportunities.

This event is for businesses located in West Norfolk andNorth Norfolk. If your business is located out of these areas, please contact the events team before booking.

Emergency First Aid at Work

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Course Content

·         Understand the role of the first aider

·         The importance of preventing cross infection;

·         The need for recording incidents and actions; 

·         Use of available equipment; 

·         Assess the situation and circumstances in order to act safely, promptly and effectively in an emergency; 

·         Administer first aid to a casualty who is unconscious (including seizure)

·         Administer cardiopulmonary resuscitation; 

·         Understand the use of an A.E.D

·         Administer first aid to a casualty who is choking; 

·         Administer first aid to a casualty who is wounded and bleeding; 

·         Administer first aid to a casualty who is suffering shock;  

·         Provide appropriate first aid for minor injuries (including small cuts, grazes and bruises, minor burns and scalds, small splinters);

Export Documentation – BCC Accredited

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PLEASE BE ADVISED CHROME HAS RECENTLY UPDATED THEIR COOKIE SETTINGS, IF YOU ARE BOOKING THROUGH CHROME PLEASE REMOVE ALL COOKIES OR ALTERNATIVELY CALL US ON 01603 625977 AND WE CAN BOOK YOU IN DIRECTLY

Do you know which documents are necessary for an international shipment? Documents are there to help get the goods into the destination country quickly and efficiently. They also offer benefits to both the exporter and their overseas customer.

This full day course looks at export documentation and explains why they might be required, what content is required and the benefits they offer.

Aims • Understand which documents are necessary for an international shipment • Know the key pieces of information required for each document • Understand the importance of preferential trade agreements • Know how to complete the documents • Understand the rules of origin • Know the difference between shipping documents and what they are used for • Identify sources of information with regards to these documents

Who should attend? This course is suitable for anyone involved in the export or import process and who are involved with the preparation of documents such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.

Testimonials “Norfolk Chamber always makes us feel very welcome. The course was as good as always and I now have more knowledge on the industry and export documentation.”

“The content of the course was very goods. I got clarification of the documentation required and how they are used at different stages of an export.”

“Very good course, would recommend.”

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

Import Procedures – BCC Accredited

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PLEASE BE ADVISED CHROME HAS RECENTLY UPDATED THEIR COOKIE SETTINGS, IF YOU ARE BOOKING THROUGH CHROME PLEASE REMOVE ALL COOKIES OR ALTERNATIVELY CALL US ON 01603 625977 AND WE CAN BOOK YOU IN DIRECTLY

Do you know what documentation is required to ensure that import customs clearance takes place without delay? This course will go over a number of documents and procedures involved with importing.

This full day course will explain import documentation and giving knowledge of the key elements of import procedures, including where to go for sources of information and assistance. It will also cover how to comply with customs procedures.

Aims • Demonstrate and understanding of import documents and procedures • Know what should be considered before importing • Understand the content of an import purchase order and the instructions to the supplier • Understand what determines how much duty and VAT is payable • Know how to check and what to check on an import declaration • Understand that the import of certain goods is controlled and where to go for sources of information and assistance

Who should attend? This course is suitable for anyone involved with the import process such as; accounts, purchasing / buyers, freight forwarders, shipping, customer services and many more.

Testimonials “I learnt about imports, licences that may be required and the documentation side of things – overall a very good course!”

“As a complete novice, this course covered all I need to know with regards to imports. It has given me a better understanding of what is soon to become part of my job role”.

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

Managing Meetings

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Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course is for anyone who would like to improve their minute or note-taking skills. The different types of minutes are covered and the approach is a practical one, with participants given help and support to develop their summarising and writing skills. The workshop also aims to extend understanding of the requirements for different kinds of meetings, and to give a necessary appreciation. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Prepare Agenda’s for meetings Understand your role before, during and after meetings Understand the role and responsibilities of the Chairperson Different Meeting styles Different Agenda styles Different Minutes styles Record notes and produce good quality minutes Course price: £74.00 – £96.00 For more information please call us on 01603 788950, or email [email protected]

Agents and Distributors – BCC Accredited

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PLEASE BE ADVISED CHROME HAS RECENTLY UPDATED THEIR COOKIE SETTINGS, IF YOU ARE BOOKING THROUGH CHROME PLEASE REMOVE ALL COOKIES OR ALTERNATIVELY CALL US ON 01603 625977 AND WE CAN BOOK YOU IN DIRECTLY

Do you know the difference between the types of agent and distributor and their roles? Knowing the differences and where each one may be appropriate is essential for avoiding potential costs of getting it wrong.

This half day course covers the vital area of agency and distribution. It examines the differences, EU legislation, and finding, appointing and motivating you partners and highlights the pitfalls and costs.

Aims • To have an understanding of the difference between agents and distributors and their roles • Know what EU laws have to be considered when appointing agents • Know what to consider when appointing an agent or distributor • Understand the advantages and disadvantages of each • Understand the legal implications of appointing agents and distributors

This course also covers: how to find agents or distributors, sources of help, changing an agent or distributor, sample agreements, memorandum of understanding and how to minimise legal costs.

Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.

Testimonials “This course has given me a greater understanding on how agents and distributors work and the contracts and stages involved with finding one suitable.”

“A greater understanding and more confidence when dealing with agents and distributors.”

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.

TRAINING – Maximising Contribution, Maximising Return

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Do you want to learn how to maximise contribution and maximise return on your business? Carl Bates, global entrepreneur, speaker, author, mentor and director will present a one-off half-day workshop while visiting the UK for a week only!

This workshop is an outcomes-focused half-day event that aims to equip the attendee with a deeper understanding of the Contribution Compass and its eight natural energy profiles. It also provides the attendee with an interactive experience and practical insight into how to apply this tool to deepen team engagement, build effective teams and improve communication and organisational learning. In this way contribution can directly drive business performance. Executives, entrepreneurs and team members alike will learn how to apply this tool to maximise contribution – individually and collectively.

Who Should Attend

This workshop is ideal for business leaders and entrepreneurs who recognise the importance of an engagement team of people doing what they love and what they do best. It is also highly valuable for anyone who would like to learn more about working with their own profile while maximising their engagement with the other profiles. Entrepreneurs, executives, managers and directors will especially benefit through the emphasis on applying this tool in a practical manner and unlocking the full value of the natural energy profiles.

About the Company

The Sirdar Contribution Compass is a profiling tool that enables people to understand both their area of maximum contribution to a team, company or organisation and how they can leverage the most value for themselves and for their organisation. When there is a balance of natural energy around a board room table, in an executive or management group, or across the operational or frontline team, there is a much more effective flow, and in turn results, for the directors, team members and the business as a whole. A company that is focused on maximising its growth opportunities should commit to consciously understanding and bringing into balance the natural energies of its board, team and key functions.

About the presenter

Carl Bates is a global entrepreneur, speaker, author, mentor and director. Currently based in South Africa, he is a dynamic entrepreneur from New Zealand who guides small to medium businesses to achieve Extreme Business Success.

Workshop Outline

Maximising Contribution • Brief introductions • The purpose of maximising contribution and return

Natural Energy • The four natural energies: Applied in effective questioning, drivers of growth and learning styles • Exercise: Finding the lead of a story

Contribution Compass (CC) Profiles • Introduction to the eight profiles • Exercise: What happens when you are not in your flow? • Reflection and discussion

Building an Effective Team • The CC as a tool for team effectiveness: recruitment, selection and management

• Closing

Export Documentation – BCC Accredited

Written by on .

PLEASE BE ADVISED CHROME HAS RECENTLY UPDATED THEIR COOKIE SETTINGS, IF YOU ARE BOOKING THROUGH CHROME PLEASE REMOVE ALL COOKIES OR ALTERNATIVELY CALL US ON 01603 625977 AND WE CAN BOOK YOU IN DIRECTLY

Do you know which documents are necessary for an international shipment? Documents are there to help get the goods into the destination country quickly and efficiently. They also offer benefits to both the exporter and their overseas customer.

This full day course looks at export documentation and explains why they might be required, what content is required and the benefits they offer.

Aims • Understand which documents are necessary for an international shipment • Know the key pieces of information required for each document • Understand the importance of preferential trade agreements • Know how to complete the documents • Understand the rules of origin • Know the difference between shipping documents and what they are used for • Identify sources of information with regards to these documents

Who should attend? This course is suitable for anyone involved in the export or import process and who are involved with the preparation of documents such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.

Testimonials “Norfolk Chamber always makes us feel very welcome. The course was as good as always and I now have more knowledge on the industry and export documentation.”

“The content of the course was very goods. I got clarification of the documentation required and how they are used at different stages of an export.”

“Very good course, would recommend.”

Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.

One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC).  Candidates achieving Pass or Merit in the course will receive a certificate.  Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.