<h3 t, we can look at what would work best for our businesses. Here we focus on strategies for building the top and decreasing the bottom line.
Following the third session, you will have created an action plan for you to follow to allow you to reach your business growth potential.
This series is delivered by our team of dedicated Innovation Advisors here to support you and help make your business more innovative, productive and competitive. Following the course, attendees will have the opportunity to benefit from continued support and coaching, to increase the chance of delivering the action plan created.
For further information, please contact Jordan at [email protected].
<h3 s Business Development Team. With a background in Marketing, alongside manufacturing, Jordan works closely with SMEs and Startups in Norfolk and Suffolk to realise their target market and create businesses which provide a value that exceeds the expectations of the customers.
Welcome to the Nuclear Safety Culture and Behaviours programme.
This practical course is designed for Supply Chain supervisors and other persons who are, or are about to be, responsible for planning, organising, monitoring, controlling and supervising teams on a nuclear construction project.
It is about getting ready to work on a nuclear construction project. The course will look at the behavioural aspects of work and provide you with a head start on understanding what nuclear safety culture is.
The course focuses on behaviours which positively impact safety, quality and productivity in supply and construction. In particular we will discuss how to implement the behaviours required to build a nuclear safety culture both today and for tomorrow.
It highlights the need for effective leadership, teamwork, performance management and the importance of adequate communication to sustain a health and safety culture within the whole workforce. It promotes a culture that accepts that mistakes can be made, admitted to and rectified, so that lessons learnt can be implemented, leading to a positive culture for safety from design through build and on to production and operation.
Programme Aims – leaders must:
• Keeps themselves, their team and the environment safe • Look out for others and report safety issues • Work to quality plans and understand why ‘right first time’ is essential • Do the right thing when no-one is watching • Take ownership and provide effective leadership • Keep teams productive and motivated
Course Date:
Programme One: Module one takes place on 22nd and 23rd April and module two on 6th and 7th May
Programme Two: Module one takes place on 20th and 21st May and module two on 10th and 11th June
This one-day course will teach you how to engage effectively with your teams and customers. You will also learn about effective communication and how to overcome barriers.
If you would like book on onto this course, please email Jo Robson at: [email protected]
Location: Carrowbreck House, 300 Drayton High Road, Norwich, NR6 5BJ.
Understand the procedure and protocol of Chairing a successful meeting. Whether you are new to the role of Chairing or just want to polish up your existing skills, this half day course aims to give you the basic tools needed to understand your responsibilities as a Chairperson before, during and after a meeting and the role of others at meetings.
Duration:Half-day course (9.30am – 12.30pm) Equipment:No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: No, only provided on full day courses. Refreshments will be available throughout the duration of this course.
Course Content. Types and Purpose of Meetings Recent Experiences Chairing the Meeting Levels of Listening Preparing Questions Characters & Behaviours Dealing with Personalities
Course price: From £36.00
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Please arrive 15 minutes before the session starts at 12.30pm.Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Email Marketing) Holly Stibbon, 101 Smart Ltd will be your host.You will learn: You can improve your return from email marketing by understanding and acting upon client behaviour (user interaction). This session will help you to learn about different targeted send techniques and how you could use these to get more from your campaigns. Delegates are invited to send details of their current email marketing to the speaker before the session in order to have the chance of receiving campaign analysis and recommendations during the session.
“This was a very well organised and expertly presented session. It was very handy to have this bite-size seminar delivered all before I got to my desk. A good start to the day” –Kath Jones, The Pennoyer Centre
“Very insightful. Holly was very good” –Chelsea de Silva, First Eastern Counties Buses Ltd
About Holly: Holly has worked in the online marketing industry since 1998 and is currently a Director of Website Design & Email Marketing company 101Smart. She is responsible for developing and delivering strategies for sales and business management as well as customer service and project management. Smart Messenger, 101’s email marketing facility was introduced in 2003 and is used by hundreds of businesses in Norfolk and across the UK. Holly has been advising and assisting businesses with the planning and implementation of their online marketing strategies for the past fifteen years. She is focussed, thinks quickly on her feet and her results speak for themselves. She understands how important it is to understand her customers and their business objectives and invests the time to get to know all the businesses she works with. Follow Holly: @smart_messenger@hollystibbon@101webdev Connect with Holly: LinkedIn Supported by: This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on to three sessions per series. To book into this Chamber Session please phone 01603 729708.
Do you often wonder what you have achieved? Do you find yourself juggling between tasks? Do you view time as your enemy? This workshop is for anyone who wishes to make the maximum use of their time. The principles and practices of effective time management are covered and helps participants evaluate and improve their own personal effectiveness.
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: On full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
Identifying Working Styles
Activity Logs/To Do Lists
Urgent v Important
Managing Your Diary
Motivation
Managing Daily Tasks
Time Stealers
Delegation
Filing
Setting Goals & Objectives
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Venue Norfolk Chamber of Commerce and Industry 9 Norwich Business Park Whiting Road Norwich Norfolk NR4 6DJ
Inward Processing Relief (IPR) and Outward Processing Relief (OPR) are methods of obtaining relief from Customs duties, and in some cases VAT. Both procedures can be beneficial to a Company in relation to cash flow together with the possibility of more competitive pricing. This course helps companies work through the process of applying for authorisation, the necessary information required internally to ensure a good audit trail so that returns are completed on time.
Are you an aspiring entrepreneur with an exciting idea and want to understand how you can create a thriving business?
Have you got a passion that you want to turn into your ‘side hustle’?
Or are you an early-stage startup and want to see if you’re doing things the right way and identify ways to improve your business?
Activate follows the Lean Startup process, creating and developing our idea in short cycles allowing us to gather feedback to influence changes in the business. Taking place one session a week for four weeks, Activate allows you to work through a plan of action in a more interactive and structured way, giving you the time to reflect. The Activate programme has been designed to allow you to work with peers in a similar situation to yourself, allowing you to build your own support network and champion one another.
The Four Week Programme:
Week 1 – 27th April – Ideas & Assumptions
In session one we take a closer look at your idea and understand what value it brings to your customers. Creating a Customer and Product Canvas we can then begin to look at implementing ways that the product and the process of purchase can be more effective; giving you a greater chance of creating an attractive product or service.
Week 2 – 4th May – Customers & Marketing
In session two we begin to examine your targeted customers in more detail. Who are they? Why do they buy from you? How can we best access them? During this session, we will create our own Customer Profiles highlighting who our targeted groups are, and then we will go about creating a Marketing Strategy to best access at the earliest opportunity.
Week 3 – 11th May – Your Operations
In session three we focus more on you, and your ability to create the product or service you are providing. Through the creation of an Operations Map, we will be able to understand what a typical process from start to finish will be for the creation of goods, allowing you to remove clunky actions and streamline the process. Here we also begin to plan how you can remove risks from your operations and accentuate the potential rewards!
Week 4 – 18th May – Business Model & Vision
And finally, in session four, we bring together everything from the previous three sessions and create your Business Model Canvas. Here you will be able to see everything that you will be doing externally (attracting, engaging and communicating with customers) and internally (activities, partners and resources). Once the business model has been created we will then begin to create a Vision and the actions you need to perform to get there.
All of this combines into creating a more visual and accessible business plan, rather than the traditional approach of creating document after document trying to define your business! The team of Innovation Advisors from Hethel Innovation will be there to help guide you through this process, and for continued support following the course. We are committed to building business in East Anglia and are here to help!
Previous Activate Attendees:
“The Activate course helps you to take your idea, refine it, focus it, and move forward”
“It was great, very galvanizing & useful. Thanks!””Really good course, very engaging + helped me focus my efforts””Great sessions, the trainers were involved and helped each of us with our journeys. Great helping others, helps to broaden & strengthen perspectives”
Hethel Innovation is an EU-funded business support organisation, providing support to Norfolk and Suffolk’s business environment to innovate and become more productive and competitive as a result. Hethel Innovation also provides incubation services through Hethel Engineering Centre and Scottow Enterprise Park.