This event is now fully booked. To be placed on a waiting list please email [email protected]. Thank you.
Please arrive 15 minutes before the session starts at 08.30am.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Excel for Business: Secrets and Shortcuts) Michael Holness, Us2U Consulting will be your host.You will learn: Introducing the secrets of using Excel for business. Michael Holness of Us2U Consulting will start by looking at data and formulas, but focus on avoiding the time-consuming mistakes people often make. He will look in depth at the features of Excel that could give you the edge in business, including automating spreadsheets using macros and Visual Basic for Applications (VBA). The session will finish with questions and answers. About Michael: Michael Holness is a Microsoft certified IT expert and consultant. He has presented BBC Worldwide’s global Office training films, has been a writer for both print and online and is a data programmer and analyst. Follow Us2U Consulting:@US2UConsultingFor information on other training provided by Us2U Consulting, please click here.
The course is designed to ensure a detailed understanding of Legionnaire’s Disease, and how risk management makes sure the disease doesn’t arise in your work place. This course will enable delegates to understand; *The history, significance and symptoms of Legionnaire’s Disease *The basics of how hot and cold water systems work *How the bacterium gets into water systems, how it multiplies in the systems, and how it goes on to infect people *How management systems ensure the prevention of illness *The basics of the legal requirements, and sources of guidance *Assessing and evaluating the learning IMPORTANT! How We Deliver This Course: 1. This is a “blended learning” course. Once booked on, we’ll send you some learning materials, questions and other activities to test you! So, delegates need to be prepared to do 2 or 3 hours’ work before attending the classroom session. Followed by….. 2. …a traditional half-day classroom session will follow, to fill in the gaps and make sure the more tricky bits are understood. Delivered in our usual, highly interactive and engaging style (some delegates might even get a little wet…..!) Prerequisites: Basic literacy, enthusiasm, a willingness to learn and participate. Duration: 2-3 hours’ pre-course work, plus one half-day classroom session (09:00 start – 13:30 finish) Assessment: An open-response workbook is completed throughout the day to demonstrate the learners knowledge and understanding Cost: £125.00 + VAT per person. Includes tea/coffee, course materials and HABC assessment fees Course Tutor: Richard Mills is a highly experienced former Environmental Health Officer (a job which included Legionella outbreak investigation). As a consultant, Richard has carried out many, many Legionella assessments and helped clients put management systems into place. The RedCat Partnership Ltd has been providing safety training and consultancy in East Anglia and beyond for over 19 years. For more information or to book please contact Mitchell at [email protected] or 01603 473732.
Do you wish you could write great and engaging content for your website, blog, newsletter, or for a successful press release? Or do you lack confidence with writing or interviewing people for content?
If you answer yes to any of the above, this interactive and full-day workshop is ideal. This workshop is a masterclass to help you define your and your businesses and key message for the content you are working on, understand what makes good content for the press and readers and learn to prepare to carry out an interview to use for quotes, which help to make more engaging content.
This full day will enable you develop your writing skills and learn about targeting to a readership, therefore maximising the chances of achieving positive publicity. It really is a workshop you can’t afford to miss if you want to increase your chances for enagaing customers and the press.
Who is it For?
The course is suitable for business owners, managers or employees who are, or may be, required to write promotional material, press releases, articles or online content such as websites and blogs.
Content of Workshop
Agenda
09:00-09:15 Registration, Tea and Coffee
09:15-09:30* Welcome, H&S and Growth Hub ‘Who are we and how can we help’
09:30-11:00* • What the press wants • What makes a good story? • Defining your key messages • Writing a targeted press release.
11:00-11:15 Refreshment break
11:15-12:30* • Writing an article • Writing for social media • What now? How are you going to use your new writing skills? • Workshop evaluation.
12:30-13:30 Lunch
13:30-15:00* • Introductions (as interviews)
• Ways to use interviews • What makes a good story/relevant interviewee? • Defining your key messages • Planning an interview
15:00-15:15 Refreshment break
15:15-16:45* • Practice interviews • Using interviews and quotes in articles • Using quotes for social media • What now? How are you going to use your new writing skills?
16:45-17:00* Q&A
17:00 Close
*This event will provide 6 hours and 15 minutes of information, diagnostic and brokerage support and advice. This event is only able to be free due to ERDF Funding.
Course Objectives
At the end of the sessions each participant will: • Have increased awareness of the opportunities for publicity for themselves and their business, in the press and online • Be able to identify what makes a good PR opportunity • Be able to plan a feature and how to write it • Understand the requirements of a news release (including quotes, photographs etc) • Understand the needs of different audiences and how to write interesting copy • Learnt tips from a professional and experienced writer • Be able to identify what makes a good and relevant interviewee • Understand the need for balance and fairness
• Know how to identify and use client/customer endorsements • Be able to plan an interview and successfully carry it out • Know how to write-up an interview or use quotes • Understand the needs of different audiences • Have learnt tips from a professional and experienced interviewer
Participants will each receive a pack of specially written course support
Workshop Facilitator/Trainer – Rachel Sloane – www.rachelsloane.co.uk Rachel is an award-winning broadcaster in both commercial radio and BBC local radio, who produces corporate and training videos and writes features and reviews for magazines, newspapers and websites.
A qualified trainer (City and Guilds 730 – Further Education Teachers Certificate) she has over thirty-five years’ experience of training adults through the lively, challenging but enjoyable, practical workshops.
She is the author of the training e-book “The Useful Guide to Handling the Press and Media”(publisher: The Business Learning Foundation). Rachel has an established profile as an after-dinner and conference speaker, and as a cruise ship lecturer. She gives ongoing publicity support to the High Sheriff of Suffolk, Suffolk Community Foundation and the Suffolk Historic Churches Trust.
Simple Guides to Making Tax Digital, Cloud Accounting, Data and APIs
“HMRC’s ambition is to become one of the most digitally advanced tax administrations in the world, modernising the tax system to make it more effective, more efficient and easier for customers to comply.”
Taken from the www.gov.uk/ website as at 15.8.19 (link here)
Did you know that from April 2019 Making Tax Digital (MTD) for Business systems will become mandatory to meet your VAT obligations?
This means that any entity, whether a sole trader, partnership, company, charity or landlord that makes VAT-able supplies above the VAT threshold (currently £85,000 turnover), will be required to submit their VAT return using functional compatible software that is compliant with HMRC’s new MTD reporting system. The Government’s main objective of MTD is to plug the £3.5bn gap that is generated by mistakes made on VAT returns whilst also saving time for both HMRC & taxpayers.
So the digital revolution is coming and it will affect you and your business, even if not right now, in the near future. Already we control our own personal accounts and finances online. We nearly all use online banking, credit checkers and perform BACS payments. Nearly all of us agree it does make our life easier and makes information quicker and easier to obtain. So why should we be treating our businesses any different?
Who is it for?
If you fall above the VAT registration threshold or will have done by April 2019; want to get ahead of the game or feel you just want to know more and ask questions of those who can advise you, then this is definitely the event for you.
Our informative and engaging specialists will help debunk the myths surrounding MTD and demystify Cloud Accounting, showing you how it works, what benefits it will bring to you and your business and how simple it can be to use.
Alongside this they will help you understand the new applications available to assist businesses manage and control their finances. There is a world of options and opportunities out there and our digital specialist will help identify a few and highlight their strengths and weaknesses and show you how to assess their suitability for your needs.
With demonstrations of different processes and software alongside the facts, our team hopes to present you with a fair and honest presentation of MTD, Could Accounting, Data and Business APIs.
Take this chance to get a great overview of the online financial revolution which can benefit your business and ask questions of our experts during and after the event.
Please arrive 15 minutes before the session starts at 08.30am.Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Advertising in the Digital Age) Jamie Brown, Archant will be your host.You will learn: In a world where information is available at the touch of a button, Jamie Brown of Archant will talk about the how to use online advertising to get results.This will be an introduction to online marketing. How to get your business online and make it work for you. Covering;
The local online market place.
Online Marketing strategy for small business
A basic guide to make sure search engines and customers can find your website.
How to use free online tools to measure how well known your business is.
About Jamie:
I left school and having shattered any illusion of being a sporting superstar, I found myself in media sales. 15 years later I have worked on a variety of brands, some fun (TopGear) some not (MOT Workshop Magazine, Crufts Radio and The first Waterside Property Expo). What I have learned is that there is no substitute for bravery and hard work. I have project managed the launch of commercial websites, managed digital advertising campaigns and delivered direct e-marketing campaigns in B2B. In 2001 I set up and ran my own successful business as an online start up, this eventually grew to have three retail shops as well as e-commerce and traditional mail order. I am currently working for Archant as a Digital Specialist offering on-line marketing support and advertising to Local businesses. Follow Archant:@ArchantDigital This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on to three sessions per series. Bookings for this session have now closed. For availablility, please phone 01603 625977 and press 3 to be put through to a member of the events team.
This event is currently fully booked if you are interested in attending either register on the waiting list or we are running the same workshop in Stowmarket on 2nd october; Ipswich 4th October.
Making Your Digital Activity Work For You – Create & Curate Campaigns
This intensive full day workshop is packed full of great practical, tactical and strategic advice on how to ensure that your business makes more money online across a range of digital marketing channels. Throughout this day you will gain insight on how to understand your audience and how to create and curate the right content to attract them, keep them and convert them!
This is a great opportunity to access enterprise level training through the partnership with Cooksey Consultancy.
Who is it for?
The course is designed to help those that are responsible for making more money online for businesses. It is especially useful for those with a respobsibility for online marketing platforms (such as social media and websites) that want clarity on how to increase their online presence and increase customer engagement. This is designed for SMEs targeting growth in particular.
Course Level
The course starts with the basics but quickly extends to in depth technical detail that would be appropriate for those that would like to enhance their understanding.
This in depth day session takes you on a journey to learn the fundamentals of digital advertising and the practical application of these principles through the Google Ads platform.
Through a combination of theory and practical examples, this intense workshop will introduce the critical questions, methodologies and techniques that are necessary to understand consumers and assess the performance of your website and wider online activities.
It also identifies the key tools and reports to understand how people interact with your site.
Who is this course for?
This course is designed to help those that are responsible for making more money online for businesses. It is especially useful for Website Owners, Marketing Managers and Digital Marketing Managers that want clarity on their audience and where they should be investing budgets for maximum impact.
The workshop is perfect for those that have an existing Google Adwords account that they want to improve or for those that are entirely new to the discipline. The course starts with the basics but quickly extends to in depth technical detail that would be appropriate for those that would like to enhance their understanding.
This course, as with all the New Anglia Growth Hub events, is suited and intended for businesses already running and established for 6 months or more. Please refer to courses by NWES and MENTA for courses more suited for those businesses who are pre-start or have been trading for less than 6 months.
Key topics covered on the day:
Choosing the right Paid Search Platform
The Anatomy of Google Ads Account
How to build a Google Ads account
Identifying and Selecting the Right Keywords
How to write compelling adverts
How to Measure and Continually Improve
Desired Outcomes
This workshop aims to:
Learn the key components of Paid Advertising and Google Ads
Develop core skills to explore your website’s performance using Google Ads
Understand your target audience, their behaviour, interests and contributions to performance.
Create positive change within your business through education and awareness.
Provide you with the skills to understand your visitors, who they are, where they come from and what they do.
How to measure the impact of your online marketing efforts.
Spark ideas on how you can get the most from the platform and improve the way you measure the performance of your business online.
Greater confidence in using analytics to help understand where to invest budgets to make the most of the digital space provide the ability to make better (data-driven) business decisions in the future.
Location: Carrowbreck House, 7 Carrowbreck House, Norwich, NR6 5FA. The day is split into 2 half-day sessions. Part 1: Get introduced to the many ways your website can climb the search ranks & learn the fundamental principles of ‘search’ along the way in this half-day course. We’ll explain the importance of ‘keywords’; describe what your ‘quality score’ is, how it’s calculated and ways you can improve it. We’ll take a look at what you can do on your website to improve its visibility to the search engines. This half-day course gives an overview of the key techniques to help move your site up the search ranks, explains the major search ranking factors, the principles behind the search engine and the steps that you can take on your website to make it more visible by the search engine. Duration: Half-day course (9:30am – 12:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Course Content • The principles behind the Search Engine • How search works – understanding the search results and how to get seen there. • Understanding the difference – natural search / paid search. • Explanation to the major Search Ranking Factors; keywords, link building, quality score • Key techniques to help your site move up the Search Engine Results (SERPS) pages • Introducing other tools of the online trade; Online PR, Display Advertising (including on the Social Networks), Affiliate Marketing. Part 2: Google gives a whole host of free and paid-for tools to help every business, large and small, be found in the search engine results pages: Google My Business, Adwords Express, Adwords, Google Shopper and Google Analytics. This half-day course allows you to create, edit & update your Google My Business page and gives you an overview of the other Google products – more than enough to get you started with your online marketing. You’ll walk away with a good understanding of how you can get your business seen in the Google search results pages and know what areas of your website & advertising that you need to focus on. Duration: Half-day course (1:30pm – 4:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Course Content • Google My Business – what is it and why is it so important? • Create, edit & update your Google My Business page. • Google Adwords Express & Adwords – how a small marketing budget can go a very long way and jump you to the top of the search pages. • Google Shopper – for those businesses that are selling products online. • Google Analytics – what is it saying about your website and what can you do about it. • Introducing other tools of the online trade; Online PR, Display Advertising (including on the Social Networks), Affiliate Marketing. Course price: Parts 1 & 2 – FREE for Small Broadland based businesses with less than 10 full-time equivalent employees, otherwise £48.00 per part. For more information or to book any free spaces please call us on 01603 788950, or email [email protected]
This course is fully booked, to be added to the waiting list email [email protected]. Alternatively you can book onto the next Customs Declaration Training Course on 14 January here.
Is your business ready for Brexit? Are you a customs agent? Or does your company use customs agents and intermediaries to help you trade with the EU?
If so, you need to know how to meet customs requirements fast and efficiently after the UK leaves the EU. There will be new processes to follow and new forms to complete. We can help. Our training will highlight what you need to know to be able to accurately complete a simple customs declaration.
Audience
Anyone who needs an understanding of Customs regimes and how to complete a Customs declaration form. There are no pre-requisites for this course.
Course content is based on the following topics:
• Introduction to Trade • Business Responsibilities • Export process • Import process • Valuation – explanation of the main methods and their application • Classification – determining the use of commodity codes • Using Customs Procedure Codes – use of appropriate CPCs • Export and import controls • Reliefs • Preferences • Customs simplified procedures – explanation of procedures and benefits
Course Objectives
• Demonstrate the gathering of information to complete a customs declaration using various example scenarios, covering both export and import, enabling learners to feel confident in their approach to their own declarations • Explore a number of typical problems and common errors when completing declarations, increasing their ability to apply best practice • Improve confidence and provide reassurance through an opportunity to bring specific questions or issues to the attention of the trainer
Assessment: no formal exam will be taken however delegates will get to complete simulated forms to ensure they can complete simple customs declarations correctly.
Please arrive 15 minutes before the session starts at 08.30am.
Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Perfecting your Sales Pitch)Tosin Ogunnusi, Mpowerment Ltdwill be your host.
You will learn:
They say the number one fear in the world is public speaking… Are you suffering from this fear? Do want to improve your communication skills form One-to-One to One-to-Many so that you can make a bigger contribution? Do you want to learn how to sell your service better on any platform? If you answered “YES” to any of the questions above then is event is definitely for you.
During Tosin’s presentation you’ll learn:
1. The core skills of professional speakers and be able to apply it immediately with great effect into your next presentation.
2. The three main challenges that most speaker and presenters have in common and what you need to do about it.
3. The real key difference that will differentiate you from a wannabe speaker into a professional speaker.
Tosin will be speaking about “Speaking and Presenting with IMPACT.”
About Tosin:
Tosin’s experience and passion lies in helping individuals and organizations improve their performance, with over 15+ years experience in Personal Development, Sales and Leadership within a range of organizations. His company has worked with the likes of the FA (Football Association in the UK), Aviva (One of the largest insurance companies in the UK) and o2 (The Telephone company)…Just to mention a few…!
Bookings for this event are now closed. For availability, please email[email protected]. Thank you.
We have a fantastic Level 2 Award in Food Safety in Catering or Manufacturing course taking place this month at The Business Rooms at No.8 Thorpe Road in Norwich.
This qualification provides basic food safety and hygiene, why these are necessary and how to put these basic precautions in to place. This is the benchmark, entry level qualification for all food handlers.
Objectives;
*Understand the main Food safety hazards (what can harm the consumer?)
*How to safely store and handle food, to prevent contamination
*Understand the different chill temperature controls
*Understand the basic concepts of cooking, hot holding and reheating
*Define cleaning and disinfection, why it is such an important issue and how it is achieved.
*How to identify, prevent and control pests
*Understand the basic principles of the design and construction of food premises and equipment
*State key legal requirements
Organisation
Duration; This course is delivered over 1 day. It is a classroom session.
Exam/Assessment; 30 mark multiple choice exam: This is an Ofqual Accredited course.
Cost; £88+VAT includes, notes, refreshments, lunch and the assessment & certification fees.
Awarding Body; Chartered Institute of Environmental Health (CIEH) or Highfield Awarding Body for Compliance (HABC)
Tutor; Mitchell Vale
Differentiation; None-just enthusiasm
Audience; Anyone working in a catering, manufacturing or retail setting where food is prepared cooked or handled.
Customer Feedback; “Many thanks for presenting the Food Hygiene course on Tuesday. It was well received by all my staff; you put us all at ease & made it a really pleasant informative day. As predicted a few of us sang when washing hands & all were checking for things we had discussed.” Phil Bush, Catering Manager
Location: Carrowbreck House, 7 Carrowbreck House, Norwich, NR6 5FA. The day is split into 2 half-day sessions. Part 1: Get introduced to the many ways your website can climb the search ranks & learn the fundamental principles of ‘search’ along the way in this half-day course. We’ll explain the importance of ‘keywords’; describe what your ‘quality score’ is, how it’s calculated and ways you can improve it. We’ll take a look at what you can do on your website to improve its visibility to the search engines. This half-day course gives an overview of the key techniques to help move your site up the search ranks, explains the major search ranking factors, the principles behind the search engine and the steps that you can take on your website to make it more visible by the search engine. Duration: Half-day course (9:30am – 12:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Course Content • The principles behind the Search Engine • How search works – understanding the search results and how to get seen there. • Understanding the difference – natural search / paid search. • Explanation to the major Search Ranking Factors; keywords, link building, quality score • Key techniques to help your site move up the Search Engine Results (SERPS) pages • Introducing other tools of the online trade; Online PR, Display Advertising (including on the Social Networks), Affiliate Marketing. Part 2: Google gives a whole host of free and paid-for tools to help every business, large and small, be found in the search engine results pages: Google My Business, Adwords Express, Adwords, Google Shopper and Google Analytics. This half-day course allows you to create, edit & update your Google My Business page and gives you an overview of the other Google products – more than enough to get you started with your online marketing. You’ll walk away with a good understanding of how you can get your business seen in the Google search results pages and know what areas of your website & advertising that you need to focus on. Duration: Half-day course (1:30pm – 4:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Course Content • Google My Business – what is it and why is it so important? • Create, edit & update your Google My Business page. • Google Adwords Express & Adwords – how a small marketing budget can go a very long way and jump you to the top of the search pages. • Google Shopper – for those businesses that are selling products online. • Google Analytics – what is it saying about your website and what can you do about it. • Introducing other tools of the online trade; Online PR, Display Advertising (including on the Social Networks), Affiliate Marketing. Course price: Parts 1 & 2 – FREE for Small Broadland and South Norfolk based businesses with less than 10 full-time equivalent employees, otherwise £49.50 per part. For more information or to book any free spaces please call us on 01603 788950, or email [email protected]