All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Role and responsibility of first aider
Introduction to first aid
The recovery position
Heart attack
Choking
Burns and scalds
Incident management and safety
Basic life support
Adult and paediatric resuscitation
Use of AED
Control of bleeding and shock
Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
Location: Carrowbreck House, 7 Carrowbreck House, Norwich, NR6 5FA. The day is split into 2 half-day sessions. Part 1: Get introduced to the many ways your website can climb the search ranks & learn the fundamental principles of ‘search’ along the way in this half-day course. We’ll explain the importance of ‘keywords’; describe what your ‘quality score’ is, how it’s calculated and ways you can improve it. We’ll take a look at what you can do on your website to improve its visibility to the search engines. This half-day course gives an overview of the key techniques to help move your site up the search ranks, explains the major search ranking factors, the principles behind the search engine and the steps that you can take on your website to make it more visible by the search engine. Duration: Half-day course (9:30am – 12:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Course Content • The principles behind the Search Engine • How search works – understanding the search results and how to get seen there. • Understanding the difference – natural search / paid search. • Explanation to the major Search Ranking Factors; keywords, link building, quality score • Key techniques to help your site move up the Search Engine Results (SERPS) pages • Introducing other tools of the online trade; Online PR, Display Advertising (including on the Social Networks), Affiliate Marketing. Part 2: Google gives a whole host of free and paid-for tools to help every business, large and small, be found in the search engine results pages: Google My Business, Adwords Express, Adwords, Google Shopper and Google Analytics. This half-day course allows you to create, edit & update your Google My Business page and gives you an overview of the other Google products – more than enough to get you started with your online marketing. You’ll walk away with a good understanding of how you can get your business seen in the Google search results pages and know what areas of your website & advertising that you need to focus on. Duration: Half-day course (1:30pm – 4:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Course Content • Google My Business – what is it and why is it so important? • Create, edit & update your Google My Business page. • Google Adwords Express & Adwords – how a small marketing budget can go a very long way and jump you to the top of the search pages. • Google Shopper – for those businesses that are selling products online. • Google Analytics – what is it saying about your website and what can you do about it. • Introducing other tools of the online trade; Online PR, Display Advertising (including on the Social Networks), Affiliate Marketing. Course price: Parts 1 & 2 – FREE for Small Broadland based businesses with less than 10 full-time equivalent employees, otherwise £48.00 per part. For more information please call us on 01603 788950, or email [email protected]
Over the past 2 years, the accounting profession has seen one of the biggest changes in management information systems since the introduction of spreadsheets. This has arisen as a result of on-going technological advances across the globe and the increased demand for real time data. The use of online accounting software has increased exponentially and the benefits of using online solutions are numerous.
Course Content – Configuration and Basic bookkeeping of QuickBooks Online – Raising sales invoices, quotes and statements to customers – Bank reconciliations – VAT returns and record keeping – Management accounts and reporting – Using real-time information to understand your business – Budgeting – Using technology to streamline your business – Growing the business – Exit strategy Some benefits of cloud accounting are; • Accessibility – The ability to access your data anywhere in the world where you have an Internet connection. This allows quicker management reporting at your fingertips. Some providers allow the data to be accessed across a platform of devices including iPads and iPhones. • Automation – Several of the cloud solutions now support bank feeds so that your bank transactions can automatically download directly into your software which can reduce processing time and eliminate errors. Reduced data entry can mean your scan your invoices in or take photos and the app will do the rest for you, instead of keying them in one by one. • Remote working – Without the need to access the data on a specific PC, we’ve seen an uptake in remote working, where bookkeepers can work away from their own office or even at home. With the pace of modern life, it can be essential that accounts are accessible anywhere. • Program updates and review – You will always be using the most up to date version of the software, and you won’t need to buy yearly program updates. Monitoring your business is performed in real-time, allowing you to run as efficiently as possible.
Duration: 9:30am – 12:30pm Equipment: Pens and note paper will be available.
Lunch provided: On half-day courses, light refreshments will be available throughout the duration of this course.
Prices range from £37.00 – £48.00 per person.
For more information, please do contact us on 01603 788950 or email [email protected]
Who is this qualification for? This qualification is for supervisors, team leaders and QA staff who are involved in verification of food safety through auditing and inspection. It is also relevant to enforcement agency staff, to whom consistency is vital.
Learning Outcomes: * Understanding auditing and inspection what is, and appreciating the benefits and limitations * Consider the collecting and verifying information
* Appreciate the stages in audit and inspection * Improve your ability to analysis and interpret data * People skills; improve your ability to get the right information * Appreciate the competencies and characteristics of auditors * Consider the implementation of on-site audits and inspections * Consider the preparation of written reports
How Is The Course Delivered? * A one-day class-room session, based on a series of syndicate exercises, activities and case studies (regular RedCat clients will know we don’t just lecture you!) * Assessment by a 30 question multiple choice exam on the day! Pass mark is 20/30, and 25/30 will earn you a merit.
Prerequisites: A recent Level 3 Certificate in Food Safety is desirable but not mandatory. More important are good basic literacy and numeracy (to level 2). We can, however, make special adjustments if needs be.
Duration: One day programme ( 09:00 start-16:45 finish )
Cost: £185.00 + VAT (Includes lunches and all course materials)
Venue: No8 Thorpe Road, Norwich How to book: Contact us on [email protected] for a booking form
Course Tutor: Sarah Daniels / Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership have been providing food safety training & consultancy in Norfolk, East Anglia & nationally for over 18 years. RedCat are also members of the Society of Food Hygiene and Technology. We have a reputation for delivering high quality, practical, effective and engaging training. Regular customers will know we offer stimulating, highly interactive training; you won’t get a dull lecture from us!
Do you really understand who you and selling too and why? Do you know how to attract more of these people to increase your sales? Do you want to know how you are doing against other companies and how to set your own sales goals?
If yes to any or all of these questions, then this FREE half-day workshop with experts in the field of driving increased sales, will help you develop your sales focus, understanding, and goal setting.
This will set the benchmarks to understand where the business is now and what has blocked sales growth in the past. Then define who you should be doing business for now and creating the perfect prospect.
This workshop can be taken as a standalone but is designed to be taken as part of the three-step workshop programme to help you develop a more complete sales generation strategy and programme. The other parts to this series will be held at the same location, during the same times, on the following dates:
Plan for Engagement and Create the Future (Part 2) – 25.10.18 – To book copy and paste the following link into your browser bar – https://bit.ly/SalesStrategy2KLIC
Build Your Sales Pipeline (Part 3) – 08.11.18 – To book copy and paste the following link into your browser bar – https://bit.ly/SalesStrategy3KLIC
Who is this for?
This is a diagnostic workshop that is for management, sales, and marketing managers to develop the resources and skills needed for success.
This qualification is designed to get managers and supervi-sors, from any sector, up to speed on the practical actions needed to make health and safety “happen” in their teams. IOSH is the professional association for safety and health practitioners, with a global name to back up their courses.
Subjects covered
1. Introducing Managing Safely 2. Identifying hazards and Assessing risks 3. Risk Control Strategies and Techniques 4. Understanding responsibilities at all levels 5. Measuring performance 6. Investigating accidents and incidents
What will staff get out of it?
What they need to know in a refreshing, informal, interac-tive and entertaining way. Managing Safely will give dele-gates the knowledge and tools they need to tackle the health and safety issues they’re responsible for. This course brings home the reasons why health and safety is such an essential part of their jobs.
Why Choose Us? “We’re highly experienced, former H&S inspectors, averaging over 30 years’ experience each, as Chartered practitioners with several bodies. We’ve inspected 1000’s of workplaces in this time, and provided consultancy to 100’s more. This depth of experience makes our training unique, and second to none”
Minimum Teaching Time: Minimum face-to-face contact time of 22 hours, usually over 3 days (2 days, break, final day) plus time to complete the workplace based assignment Assessment Format: Delegates will need to complete two types of assessment at the end of the course. The first assessment is a 25-question, multiple choice examination of the course syllabus. The second test is a short project on conducting a risk assessment.
Dates: 18th, 19th & 26th October
Designed for: owners, managers, supervisors and those responsible for initiating health and safety management.
Also for: Trainers and those who monitor and audit health and safety systems
Prior knowledge; This is a challenging course, and prior completion of a level 2 course or equivalent would be a benefit. Candidates will require a moderate level of functional skills/academic ability, and access to a computer, for assignment work, email, etc.
Course cost; £450.00 +VAT. This includes all training materials, course notes, etc. and refreshments including a light lunch
Course Tutors: Richard Mills is a Chartered Practitioner of 30 years’ experience in the profession; . The RedCat Partnership has been providing training & consultancy in Norfolk, East Anglia and Nationally for over 18 years, as well as providing the best health and safety training facilities in Norfolk, at No8 Thorpe Road.
Now Booking for 3rd, 4th, 10th, 11th & 18th May Exam Date: Friday 22nd June
Course Content: – Bacteriology – Food-borne illnesses – Pest control – Personal hygiene – Training strategies – Legislation – Physical contamination of food – Cleaning and disinfection – Management control techniques – Food storage, temperature control and preserva-tion – Design and construction of food premises and equipment
Learning Outcomes: On completing this course candidates will be able to: – Guide and advise on the management of food safety in a business. – Contribute to the management of food safety in a catering or manufacturing business. – Identify further technical knowledge necessary in food safety management proce-dure. -Determine further training requirements. – Identify areas for legal compliance. – Determine good practice. – Design an improvement plan. – Promote and encourage good standards of food safety. – Liaise with enforcement officers. – Deliver level 1 and 2 food hygiene training (with appropriate training skills).
Minimum Teaching Time: 36 hours, which is achieved over the 5 days, in a small group. You must have 80% attendance. 6th day is required for exam & assignments
Assessment Format: This qualification is assessed through a 2-part examination. Part one is a 30-question multiple-choice examination (30 marks) Part 2 is a written examination where learners choose 4 from 6 questions. The total mark available in the section is 70marks. The duration of the examination is 2.5hours
Designed for : Owners, Managers, supervisors and senior hygiene personnel. Also for: Trainers and those who monitor and audit food safety systems This is a challenging course; candidates require a moderate level of academic ability. Access to a com-puter, for assignment research, email, etc is an advantage. We are looking to introduce pre-course screening……. Ofqual Accredited:
For more information or to book on to this course please email Mitchell on [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Over the past 2 years, the accounting profession has seen one of the biggest changes in management information systems since the introduction of spreadsheets. This has arisen as a result of on-going technological advances across the globe and the increased demand for real time data. The use of online accounting software has increased exponentially and the benefits of using online solutions are numerous. Duration: 9:30am – 12:30pm Equipment: Pens and note paper will be available. Lunch provided: On half-day courses, light refreshments will be available throughout the duration of this course. Course Content Configuration and Basic bookkeeping of QuickBooks Online – Raising sales invoices, quotes and statements to customers – Bank reconciliations – VAT returns and record keeping – Management accounts and reporting – Using real-time information to understand your business – Budgeting – Using technology to streamline your business – Growing the business – Exit strategy Some benefits of cloud accounting are; Accessibility – The ability to access your data anywhere in the world where you have an Internet connection. This allows quicker management reporting at your fingertips. Some providers allow the data to be accessed across a platform of devices including iPads and iPhones. Automation – Several of the cloud solutions now support bank feeds so that your bank transactions can automatically download directly into your software which can reduce processing time and eliminate errors. Reduced data entry can mean your scan your invoices in or take photos and the app will do the rest for you, instead of keying them in one by one. Remote working – Without the need to access the data on a specific PC, we’ve seen an uptake in remote working, where bookkeepers can work away from their own office or even at home. With the pace of modern life, it can be essential that accounts are accessible anywhere. Program updates and review – You will always be using the most up to date version of the software, and you won’t need to buy yearly program updates. Monitoring your business is performed in real-time, allowing you to run as efficiently as possible. Prices range from £37.00 – £48.00 per person. For more information, please do contact us on 01603 788950 or email [email protected]
All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Role and responsibility of first aider
Introduction to first aid
The recovery position
Heart attack
Choking
Burns and scalds
Incident management and safety
Basic life support
Adult and paediatric resuscitation
Use of AED
Control of bleeding and shock
Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
This event is now fully booked. To be placed on a waiting list please email [email protected]. Thank you.
Please arrive 15 minutes before the session starts at 08.30am.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Excel for Business: Secrets and Shortcuts) Michael Holness, Us2U Consulting will be your host.You will learn: Introducing the secrets of using Excel for business. Michael Holness of Us2U Consulting will start by looking at data and formulas, but focus on avoiding the time-consuming mistakes people often make. He will look in depth at the features of Excel that could give you the edge in business, including automating spreadsheets using macros and Visual Basic for Applications (VBA). The session will finish with questions and answers. About Michael: Michael Holness is a Microsoft certified IT expert and consultant. He has presented BBC Worldwide’s global Office training films, has been a writer for both print and online and is a data programmer and analyst. Follow Us2U Consulting:@US2UConsultingFor information on other training provided by Us2U Consulting, please click here.
The course is designed to ensure a detailed understanding of Legionnaire’s Disease, and how risk management makes sure the disease doesn’t arise in your work place. This course will enable delegates to understand; *The history, significance and symptoms of Legionnaire’s Disease *The basics of how hot and cold water systems work *How the bacterium gets into water systems, how it multiplies in the systems, and how it goes on to infect people *How management systems ensure the prevention of illness *The basics of the legal requirements, and sources of guidance *Assessing and evaluating the learning IMPORTANT! How We Deliver This Course: 1. This is a “blended learning” course. Once booked on, we’ll send you some learning materials, questions and other activities to test you! So, delegates need to be prepared to do 2 or 3 hours’ work before attending the classroom session. Followed by….. 2. …a traditional half-day classroom session will follow, to fill in the gaps and make sure the more tricky bits are understood. Delivered in our usual, highly interactive and engaging style (some delegates might even get a little wet…..!) Prerequisites: Basic literacy, enthusiasm, a willingness to learn and participate. Duration: 2-3 hours’ pre-course work, plus one half-day classroom session (09:00 start – 13:30 finish) Assessment: An open-response workbook is completed throughout the day to demonstrate the learners knowledge and understanding Cost: £125.00 + VAT per person. Includes tea/coffee, course materials and HABC assessment fees Course Tutor: Richard Mills is a highly experienced former Environmental Health Officer (a job which included Legionella outbreak investigation). As a consultant, Richard has carried out many, many Legionella assessments and helped clients put management systems into place. The RedCat Partnership Ltd has been providing safety training and consultancy in East Anglia and beyond for over 19 years. For more information or to book please contact Mitchell at [email protected] or 01603 473732.
Do you wish you could write great and engaging content for your website, blog, newsletter, or for a successful press release? Or do you lack confidence with writing or interviewing people for content?
If you answer yes to any of the above, this interactive and full-day workshop is ideal. This workshop is a masterclass to help you define your and your businesses and key message for the content you are working on, understand what makes good content for the press and readers and learn to prepare to carry out an interview to use for quotes, which help to make more engaging content.
This full day will enable you develop your writing skills and learn about targeting to a readership, therefore maximising the chances of achieving positive publicity. It really is a workshop you can’t afford to miss if you want to increase your chances for enagaing customers and the press.
Who is it For?
The course is suitable for business owners, managers or employees who are, or may be, required to write promotional material, press releases, articles or online content such as websites and blogs.
Content of Workshop
Agenda
09:00-09:15 Registration, Tea and Coffee
09:15-09:30* Welcome, H&S and Growth Hub ‘Who are we and how can we help’
09:30-11:00* • What the press wants • What makes a good story? • Defining your key messages • Writing a targeted press release.
11:00-11:15 Refreshment break
11:15-12:30* • Writing an article • Writing for social media • What now? How are you going to use your new writing skills? • Workshop evaluation.
12:30-13:30 Lunch
13:30-15:00* • Introductions (as interviews)
• Ways to use interviews • What makes a good story/relevant interviewee? • Defining your key messages • Planning an interview
15:00-15:15 Refreshment break
15:15-16:45* • Practice interviews • Using interviews and quotes in articles • Using quotes for social media • What now? How are you going to use your new writing skills?
16:45-17:00* Q&A
17:00 Close
*This event will provide 6 hours and 15 minutes of information, diagnostic and brokerage support and advice. This event is only able to be free due to ERDF Funding.
Course Objectives
At the end of the sessions each participant will: • Have increased awareness of the opportunities for publicity for themselves and their business, in the press and online • Be able to identify what makes a good PR opportunity • Be able to plan a feature and how to write it • Understand the requirements of a news release (including quotes, photographs etc) • Understand the needs of different audiences and how to write interesting copy • Learnt tips from a professional and experienced writer • Be able to identify what makes a good and relevant interviewee • Understand the need for balance and fairness
• Know how to identify and use client/customer endorsements • Be able to plan an interview and successfully carry it out • Know how to write-up an interview or use quotes • Understand the needs of different audiences • Have learnt tips from a professional and experienced interviewer
Participants will each receive a pack of specially written course support
Workshop Facilitator/Trainer – Rachel Sloane – www.rachelsloane.co.uk Rachel is an award-winning broadcaster in both commercial radio and BBC local radio, who produces corporate and training videos and writes features and reviews for magazines, newspapers and websites.
A qualified trainer (City and Guilds 730 – Further Education Teachers Certificate) she has over thirty-five years’ experience of training adults through the lively, challenging but enjoyable, practical workshops.
She is the author of the training e-book “The Useful Guide to Handling the Press and Media”(publisher: The Business Learning Foundation). Rachel has an established profile as an after-dinner and conference speaker, and as a cruise ship lecturer. She gives ongoing publicity support to the High Sheriff of Suffolk, Suffolk Community Foundation and the Suffolk Historic Churches Trust.