The Level 3 Award in Supporting Learners with Dyslexia is intended to provide continuous professional development (CPD) for both support and teaching staff who are responsible for facilitating the learning of children or young people with dyslexia.
The qualification enables learners to improve their knowledge and understanding of dyslexia, and equips them with the skills to support the learning of individuals with dyslexia.
This one day course is a must have qualification for all employees who are designated First Aiders.
The course will introduce delegates to…
* The roles and responsibilities of a First Aider. * The legal requirements for First Aid provision. * The importance of accurate incident reporting. * The need to minimize the risk of infection. * The importance of assessing the incident. * Undertaking a Primary Survey. * When and how to call for help.
This course delivers the official Health and Safety Executive/HABC syllabus with one of the most experienced first aid trainers in Norfolk.
The subjects covered & assessed are… 1. Recovery Position 2. Cardiopulmonary resuscitation 3. Choking 4. Bleeding 5. Shock
Prerequisites: None – just enthusiasm! (well, and a completed booking form…)
Duration: One day programme ( 09:00 start-16:45 finish )
Cost: £97 + VAT Includes exam fees, (Multiple Choice Question assessment & Practical assessment) course hand book & materials, lunch and refreshments)
Venue: No8 Thorpe Road, Norwich
Course Tutor: Pete Muddell & The RedCat Partnership have been providing Health & Safety training and consultancy in Norfolk, East Anglia and nationally for over 18 years.
We have a reputation for delivering high quality, practical, effective and engaging training. Regular customers will know we offer stimulating, highly interactive training; you won’t get a dull lecture from us!
For more information on this course please email Kerry
An active half-day workshop to show businesses how to maximise the return on their advertising spend on Google AdWords and how to stop wasted budget.This is a non-technical course intended for people with limited experience of Google AdWords, who wish to understand how to create and run their own successful online advertising campaigns and/or improve the performance of their existing Google AdWords advertising campaigns.
Venue No 8 Thorpe Road, Norwich NR1 1RY
Date Thursday November 12, 2015 (registration from 8.30 am, workshop from 9.00 am to 12.30 pm, followed by buffet lunch – not just sandwiches!). Additional dates to be announced.
Who should attend This is a practical workshop aimed at people who are responsible for ensuring that their Google AdWords advertising is targeted and achieving its objectives for the business. Delivered in an easy-to-grasp and non-technical format, delegates will be given a briefing before the day, to ensure that they receive maximum benefit from the workshop.
Trainers The workshop is led by Matt and Steph Brown, certified Google Partners who have been creating and managing successful Google AdWords campaigns for 15 years. The focus is on keeping the workshop as jargon-free as possible and providing practical help, tips and advice that will allow you to get the maximum out of your Google advertising.
Booking Cost per delegate is£147 (ex VAT, £176.40 incl VAT) for the half day workshop, including a buffet lunch. Chamber members receive a 10% discount off this price.
BOOK EARLY – There are a maximum of 10 places on this workshop.
Here’s what delegates have to say about our Google Adwords Training…
“I learnt great tips regarding keywords and Click-Through-Rates.”
“I learnt a lot of actions of Google Adwords. This has been very good!”
“Lots of useful stats about campaigns performing well and badly. Negative search term tool and Google Ad extensions. Excellent!”
WORKSHOP CONTENT
1. How Google Search Advertising Works – Why Google? – What are the options? – How do you get to number 1 on Google? – The value of mobile websites and advertising
2. The Foundation – Setting goals – why and how – Budgets – setting and controlling – Return-on-Investment (ROI) and measurement
3. Google Account Set-up – Account structure best practice – Account options for razor sharp targeting
7. Campaign Optimisation – What everyone else is doing wrong – Testing and what to focus on – Frequency of optimisation – Remarketingstrategies – Resources and further help
8. Summary and next steps
Here’s what delegates say about our trainer, Matt Brown…
“Matt was rated Excellent by all who attended our Norfolk Chamber of Commerce ‘Be Better At Google Adwords’ Training Session in 2015.”
BOOKING
Cost per delegate is£147 (ex VAT, £176.40 incl VAT) for the half day workshop, including a buffet lunch. Chamber members receive a 10% discount off this price.
Please arrive 15 minutes before the session starts at 12.30pm.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Customer Care) Fiona Temple, Open Contact will be your host. You will learn: Everyone knows what good customer service looks like, but do you know how to manage it throughout your business, and turn “good” into “excellent”? Fiona Temple of Open Contact will help you understand the purpose of customer care and how you define it for your organisation. About Fiona: Fiona is the Managing Director of OpenContact, an outsource call centre business, based in Norwich, specialising in inbound call handling services in a number of different business sectors including e-commerce, visitor attractions, leisure breaks and insurance. The business was established in 2000, and Fiona joined in 2004 as Commercial Manager, following a career in HR within the telecoms, internet and retail industries. Since then, Fiona has progressed through the company, and took on the post of MD from the business founder (and her father) Ron Pollin after his retirement in 2010. Fiona is passionate about delivering an excellent service to her client’s customers by ensuring she has a motivated and happy workforce. Follow Fiona:@fionatemple This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required.Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. Bookings for this session are now closed. For availability please email [email protected]
Become a LeanOrganisation Lean Sigma A team based processimprovement tool that works. • Improve your business • Improve your prospects • Grow your career
Our Emergency First Aid at Work course will provide delegates withessential basic life-saving first aid skills and complience to the Health & Safety (First Aid) Regulations.
Delegates are awarded a certificate on completion, which will remain valid for three years.
This course is being delivered at our training centre at South Green Park, Mattishall.
£80.00 plus VAT per person
For more details or to book your place call 01362 850983 or visitwww.poultec.co.uk.
This CIEH Level 2 Award in Food Safety course is ideal for those working in a catering, manufacturing or retail setting where food is prepared, cooked and handled.
This one-day course covers legislation, food safety hazards, temperature control, refrigeration, chilling and cold holding, cooking, hot holding and reheating, food handling, principles of safe food storage, cleaning food premises and equipment.
On successful completion of this course and on passing the 30 question multiple choice assessment, the delegate will receive a Chartered Institute of Environmental Health (CIEH) accredited food safety certificate. By gaining this Food Safety Certificate it will show that the delegate has adequately studied and understand principles of food hygiene and safety.
This course will be running at South Green Park, Mattishall. This course is priced at £55 +VAT per person.
For more information or to book a place, please contact us on 01362 850983 or visit our website atwww.poultec.co.uk.
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Aim; The qualification provides skills in the auditing and inspection of food manufacturing processes, in order to effectively verify HACCP and general food safety and management systems. Especially valuable for BRC, SALSA, etc certificated manufacturers and multi-site catering operations where consistency is valuable.
Objectives
*Understanding auditing and inspection- what it is and appreciate the benefits and limitations
*Collecting & verifying of information
*Identify and plan the stages in Audit and Inspection
*Improve the ability to analyse & interpret data
*People Skills- improve your ability to get the right information
*Identify the competencies & characteristics of Auditors
*Understanding the implementation of on-site audits & inspections
*How to prepare written reports
Organisation
Duration; The course is delivered over one day- it is a classroom session- based on a number of syndicate exercises, activities & case studies- no chalk & talk here!
Exam/Assessment; 30 question multiple choice test: Pass mark 20, Merit mark 25
Cost; £135 plus VAT includes notes, refreshments & lunch and the assessment & certification fees (HABC)
Awarding Body; Highfield Awarding Body for Compliance (HABC)
Tutor; Richard Mills
Differentiation; Reasonable (Level 2 or equivalent) literacy, good communication skills, a broad understanding of food safety and its management systems, and experience of food manufacturing or large scale catering processes.
Audience; This qualification is for supervisors, team leaders & QA staff who are involved in the verification of Food Safety through Auditing & Inspection
Feedback; “thank you for your help, guidance and interest in putting on our courses…at such short notice. We all thought you were an exceptional presenterandmade it a mostenjoyable and productive experience. (Wow ! That’s got to be worth a “Brucie Bonus”)” Ernie Woodhouse, QA Team, Youngs Seafoods (Cromer Crab Company)
Our Youth Mental Health First Aid (MHFA) course is an internationally recognised course designed specifically for those people that teach, work, live with or care for young people aged 8 to 18 years.
You will learn how to:
Provide information, tools and techniques to promote a young person’s mental and emotional wellbeing
Support a young person who might be experiencing mental and emotional distress.
MHFA won’t teach you how to be a therapist, but you will be able to say you’re a Youth Mental Health First Aider.
What will I learn?
Our Youth MHFA course is split into four manageable chunks. These are:
What is mental health?
Depression and anxiety
Suicide and psychosis
Self-harm and eating disorders.
Within each section there is clear focus on the issues faced by young people today, including bullying/cyber bullying and substance misuse. The course also teaches the importance of promoting wellbeing and protective factors.
In each section you’ll learn how to:
Spot the early signs of a mental health issue in young people
Feel confident helping a young person experiencing mental ill health
Provide help on a first aid basis
Help protect a young person who might be at risk of harm
Help prevent a mental health issue from getting worse
Help a young person recover faster
Guide a young person towards the right support
Reduce the stigma of mental health issues.
How will I learn?
The Youth MHFA course usually takes place over two full days. However, the delivery of the course is flexible and may be delivered over a number of sessions.
The sessions will be a mix of presentations, discussions, and group work activities. Our instructors provide a safe learning environment and are trained to support you throughout the whole course. If you don’t feel comfortable joining in certain parts, then there is no pressure to.
Everyone who attends the course will receive a copy of the Youth MHFA manual and workbook, which are both excellent support resources. When you have completed the course you will receive a certificate to confirm that you are a trained Youth Mental Health First Aider.
Who can attend?
The course is for everyone and is relevant for people who teach, work, live with and care for 8 to 18 year olds, including young people themselves, although parental consent is required below the age of 16.
How do I book onto a course?
The course costs £200 per person (Concessions available)
For more information or to book on the course please download and complete the booking form and send it tous at[email protected]. Alternatively pleasephone and bookon 01603 432457