Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Are you struggling to attract talent to your company? Are you spending out on costly adverts and recruitment agents but receiving poor results? It’s time to discover Social Recruiting NOW! Take a second to think about your candidate, if they’re good they won’t be actively looking for a job. Your “ideal candidate” is most probably working for your competitor, your “ideal candidate” is not an active job seeker. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: Pens and note paper will be provided. Lunch provided: On full day training courses a lunch of either a sandwich or salad with crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. This course covers the following: Introduction to social recruiting Setting your strategy Candidate attraction Candidate sourcing Building a community of top talent Showcasing your employer brand Company culture Employer brand ambassadors X-Ray search Mobile Social recruiting best practice Raising your employer profile The recruiting/marketing mix Useful tools Case studies Driving traffic to your careers page Establishing a routine Course price: From £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Highfield Awarding Body for Compliance (HABC) Level 2 Award in Food Safety in Catering/Manufacturing This course enables attendees to take personal responsibility for following food safety procedures, keep themselves clean and hygienic, receive and store food safely and prepare, cook and hot hold food safely. Please specify at booking whether you require the Catering or Manufacturing qualification. By the end of the course, employees who handle food will gain a firm grasp of the importance of food safety systems, techniques and the procedures involved, an appreciation of Food Safety Hazards and the confidence and expertise to deliver food safely to customers. Duration: One-day course (9:00am – 4:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Please note that it is a requirement of the HABC, the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass. Course Content Legislation Food safety hazards Temperature control Refrigeration, chilling and cold holding Cooking, hot holding and reheating Food handling Principles of safe food storage Cleaning Food premises and equipment Subject to passing a 20 question multiple choice exam paper delegates will gain the Highfield Awarding Body for Compliance Level 2 Award in Food Safety in Catering or Manufacturing. It is recommended that this qualification is refreshed between every 3 and 5 years. You will be given a HABC Food Safety in Catering manual to take away and keep after the course for future reference. Course Price: £100 – £110 For more details or any enquiries, please do contact us on 01603 788950 or email [email protected]
Key facts The HABC Level 2 Award in Food Allergen Awareness is accredited by Highfield Awarding Body of Compliance This qualification provides those who work within Catering industry with the knowledge and understanding of food allergens and foods that commonly cause intolerances, their characteristics and effects, the importance of effectively communicating information regarding allergenic ingredients to customer, and how staff can minimise the risk of cross-contamination from allergenic ingredients. This Qualification Covers – Understand the characteristics and consequences of food allergies and intolerances – Understand procedures for identifying and controlling contamination from allergenic ingredients – Understand procedures for the accurate communication of allergen information to consumers Who is the Qualification Aimed at? The qualification is aimed at food handlers and other staff involved in food preparation and service who work within the catering industry Prerequisites: Good basic literacy and numeracy (to level 2) is desirable. We can, however, make special adjustments if needs be. Examination: This qualification is assessed by a multiple choice examination set by Highfield Award Body of Compliance (HABC). The examination will contain 15 questions that must be completed within 30 minutes.
Duration: A one day programme ( 09:00 start-13:30 finish) Cost: £75.00 + VAT – Price includes refreshments & examination fees How to book: Contact us on 01603 473732 Course Tutors: Sarah Daniels / Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership have been providing food safety training & Consultancy in Norfolk, East Anglia & nationally for over 19 years. For more information on this course please contact Mitchell on [email protected] or call 01603 473732
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course has been designed to ensure that supervisors, owners, team leaders and managers are aware of their health and safety responsibilities in improving the Health and Safety Culture or that of their organisations. It provides an opportunity to look more deeply into general health and safety from a supervisory perspective. At the end of this course, delegates will be able to demonstrate an understanding of the main concepts of health and safety, show awareness of the benefits of a positive health and safety culture, explain the roles and responsibilities of individuals, supervisors and management in health and safety and demonstrate an understanding of health and safety control and improvement strategies available to supervisors. Duration: Three-day course (9:00am – 5:00pm approximately each day) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Please note that it is a requirement of the HABC, the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass. Course Content Legislation (UK only) Concept of health and safety Accidents in the workplace Ill health in the workplace Health and safety organisation and management Supervising health and safety There will be a gap between days 2 and 3 of the course for delegates to revise from the book given during the course. Subject to passing a 60 question multiple choice exam paper delegates will be awarded the Highfield Awarding Body for Compliance Level 3 Award in Health and Safety in the Workplace. Course price: From £290.00 – £325.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Do you often wonder what you have achieved? Do you find yourself juggling between tasks? Do you view time as your enemy? This workshop is for anyone who wishes to make the maximum use of their time. The principles and practices of effective time management are covered and helps participants evaluate and improve their own personal effectiveness. Duration: One-day course(9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content Identifying Working Styles Activity Logs/To Do Lists Urgent v Important Managing Your Diary Motivation Managing Daily Tasks Time Stealers Delegation Filing Setting Goals & Objectives Course price: Between £77.00 and £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Our CIEH Level 2 Award in Health and Safety in the Workplace course replaces the Foundation Certificate in Health and Safety in the Workplace. This course is suitable for all levels and provides an excellent introduction for health & safety in the work place.
This one-day course covers topics such as legislation, welfare, the workplace and workplace equipment, risk assessment, manual handling, hazardous substances, transport and vehicles, noise and vibration.
This course is certified by the Chartered Institute of Environmental Health (CIEH).
This course is delivered at South Green Park, Mattishall and costs £55 + VAT/person.
For more information or to book a place, contact us on 01362 850983 or via our website atwww.poultec.co.uk
This CIEH Level 3 Award in Health & Safety in the workplace qualification is delivered over three days and will provide knowledge to enable managers and supervisors to improve the health and safety culture of their organisation, whatever its size or activity.
Topics covered in the course include: Concept of health and safety, accidents in the workplace, ill health in the workplace, legal provisions (UK only), health and safety organisation and management, supervising health and safety.
This course is certified by the Chartered Institute of Environmental Health (CIEH).
This course is delivered at South Green Park, Mattishall and costs £295 + VAT/person.
This Managing safely course is designed for managers and supervisors, of any organisation or sector. It’s designed to get managers up to speed on the practical actions they need to take to handle health and safety in their teams and organisations.
The course can be delivered over four days and includes the following…
Introduction to managing safely, assessing risks, controlling risks, understanding your responsibilities, Identifying hazards (including -entrances and exits, work traffic, fire, chemicals, electricity, physical and verbal abuse, bullying, stress, noise, housekeeping and the working environment, slips, trips and falls, working at height, computers and manual handling), investigating accidents and incidents, measuring performance protecting our environment.
This course is being delivered at South Green Park, Mattishall and costs £645 + VAT/per person.
For more information or to book a place, please contact us on 01362 850983 or visit our website atwww.poultec.co.uk
Please arrive 15 minutes before the sessions starts at12.30pm.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Google Plus) Duncan Johnson, Yodelay will be your host.
You will learn:
In this session, Duncan Johnson of Yodelay will look at the essential guide to Google+ for your business. This will be an unconventional look at Google+ . Attendees will be taken beyond the common mistake of comparing it to Facebook and instead given the deeper understanding of how it is changing your industry and your businesses impact within in it. You will leave with a clear understanding of how to integrate and implement Google+ within your digital marketing strategy.
In this session you will learn:
– An introduction to Google+ – Why it has commercial potential? – The ground rules; the major do’s and don’ts – How it works – the advances and little known features – Etiquette on Google+ – Building your brand on Google+ – Connecting and research with Google+ – Driving visitors to your website through Google+ – Direct communication within your Google+ Circles and Huddles – Direct benefits to your website – Using Google+ as a research tool – The sector in which you operate and Google+ trends
“Well organised, great presenter, thought provoking and a chocolate croissant. What more does one need?” – Craig Davies, Green Duck
About Duncan:
Duncan has been actively involved as a Digital Marketing Consultant for over 16 years. He has consulted and worked on projects for multi nationals such as Virgin Atlantic, Adidas Eyewear and the NHS. But the majority of his work is with small to medium sized businesses such as solicitors, engineering and holiday companies.
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on to three sessions per series.
What to do and what not to do. In a booked out morning Chamber Session, Carole Obsourne from Osbourne Nash delivered a fantastic session on Creative Marketing. Delegates attended from large companies with close to 1000 employees to small businesses and start ups. Over a light breakfast, Carole gave very practical advice that could be taken away and easily implemented. Group work made the session interactive and allowed delegates to bounce ideas off each other. ‘I learnt lots and it helped reinforce a number of ideas.’ Shaun Wilson-Gotobed, Independence Matters
Due to popular demand, Carole will be delivering another session at our B2B Exhibition on the 15 October and another Chamber Session on the 25 November. Book your place today. Please arrive 15 minutes before the session starts at 8.30am.Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Creative Marketing) Carole Osborne, Osbornenash will be your host.You will learn: In this session, Carole Osborne of Osbornenash will give you her top tips on how to be innovative and push your marketing that bit further.How can you be creative with your marketing while remaining consistent to transmit the right message to your customers? Sometimes there is a need to think differently; to adapt your current marketing strategy or to have a complete re think…This session will cover the thinking, tools and processes that can help shape an effective creative marketing plan. “I enjoyed the workshop aspect. Brilliant presentation and presenter and a good use of case studies.” – Lucy Wright, First Eastern Counties Buses Ltd. “It was great hearing from someone who puts these techniques into action everyday” -Sammy Willetts,Learning Resources Ltd. About Carole: Carole has worked in the communications industry for over 18 years, starting her career as a YT Placement in production and working her way up until she headed up her own department at a leading regional advertising agency. During that time she has delivered strategic planning, offline and online marketing solutions and project management for a range of regional and national clients including NORCAS, Barclays, Aviva, and Josef Seibel Shoes. In addition Carole is also a qualified fundraiser. Follow Osbornenash:@osbornenashSupported by:
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series.
This session is now fully booked. We are running this session again in November and full details can be found on the Chambe Sessions listing page.
Please arrive 15 minutes before the session starts at 12.30pm.
Venue:Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ In this session (Be Better at Email Marketing) Holly Stibbon, 101 Smart will be your host.You will learn: In this session, you can improve your return from email marketing by understanding and acting upon client behaviour (user interaction). This session will help you to learn about different targeted send techniques and how you could use these to get more from your campaigns. Delegates are invited to send details of their current email marketing to the speaker before the session in order to have the chance of receiving campaign analysis and recommendations during the session. “Holly was fantastic. She was clear and very informative. Nice meet and greet as well. I liked that the session was in the afternoon.”-Abbie Millard, Green Duck. “Great Session, I feel like I’m going away with lots to think about and now to improve email marketing.” –Holli Oldfield,Smith & Pinching Financial Services. About Holly: Holly has worked in the online marketing industry since 1998 and is currently a Director of Website Design & Email Marketing company 101Smart. She is responsible for developing and delivering strategies for sales and business management as well as customer service and project management. Smart Messenger, 101’s email marketing facility was introduced in 2003 and is used by hundreds of businesses in Norfolk and across the UK. Holly has been advising and assisting businesses with the planning and implementation of their online marketing strategies for the past fifteen years. She is focused, thinks quickly on her feet and her results speak for themselves. She understands how important it is to understand her customers and their business objectives and invests the time to get to know all the businesses she works with. Follow Holly:@hollystibbon This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on tothreesessions per series. This session is now fully booked. To be placed on the cancellation list, please email details to[email protected]. Thank you.
Please arrive 15 minutes before the session starts at 08.30am.
Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Leadership Development) Steve Gilbert,Casuga Consulting Limited will be your host.
You will learn:
Understanding how leadership in an organisation is practiced today and how best to develop managers and potential leaders to be more agile, adaptable, aligned and engaging is critical. This session will provide a comprehensive model that identifies how these skills need to be integrated across the strategic, operational and interpersonal domains of development leadership practice to be successful.Steve Gilbert of Casuga Consulting will show you how to gain abetter insight into yourself and how to more effectively develop potential managers and leaders through an integrated approach using a proven, validated and successful model.The model will enable organisations to better recruit, coach and develop more effective leaders and for individuals to provide greater awareness of the integrated nature of the skill requirement for a 21st leader.
About Steve:
Steve is the founding director of Casuga Consulting which he set up after gaining a BSc(Hons) Psychology and an MSc Occupational Psychology from Birkbeck College, University of London. Since then he has added RQTU and EFPA in psychometrics as well as through CPD other elements of psychology and consulting. His key focus is on Leadership and Organisation Development that also includes developing teams especially in management, sales and across virtual teams. Steve sees Casuga as an enabling consulting practice bringing industry, management and psychology experience together to help develop knowledge, skills and abilities of individuals, better alignment and outcomes for organisations and to deliver more effective leadership as practiced.
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required and places limited to one per company per session.
This session is now fully booked. To be placed on a waiting list please email details to [email protected]. Thank you.