On Friday 5th July 2013 Emkay went along to Silverstone to the second day of the Formula Student competition. We have supported Formula Student entrants for the past ten years offering them sponsorship to help them get their car designs onto the race track!
Take a look at our Facebook page to see the photos of our day!
Check out our photos from our Formula Student 2013 Silverstone Visithttps://www.facebook.com/media/set/?set=a.480218818736829.1073741831.120…
NORWICH, Thursday 4th July 2013 – Norwich Airport Passenger Action Group (NAPAG) goes live
Richard Barker, Chairman of the Norwich Airport Passenger Action Group is delighted to announce that their activities have ‘gone live’ with the launch of a new website to facilitate improved communication between the group and Norwich International Airport passengers.
Additionally the group has recently installed informative notice boards within the airport terminal building to increase passenger awareness and, highlight the group’s purpose, findings and achievements to date and encourage passenger feedback.
Whilst wholly independent of the airport, the group is in regular communication with the airport management team to collectively consider steps that can or should be taken to improve or enhance existing standards and services and also discuss issues such as flight schedules and new destination opportunities. However, what had been lacking until now was the ability to effectively communicate actions and progress with passengers.
In 2012 the Group undertook a survey of passengers and are repeating this process on an annual basis, not only as a further line of communication but also to build up comparative records upon which to act – the results of the survey, conducted on one day in June last year, can now be seen on the website and notice boards. Of the 367 passengers who took part, the vast majority considered their airport experience to be excellent, good or satisfactory. Areas for improvement were also identified and completed actions from these include improved retail offering in the terminal, improved signage throughout the airport and the installation of a covered shelter for arriving passengers ensuring they remain dry in the wettest of conditions.
Richard Barker urges passengers to get involved with the group, via its website, by e-mail, by responding to the questionnaire or via comment pages available at one of the notice boards. “Help us help you” urges Richard Barker on behalf of the group. “We are solely here for the benefit of passengers and because we believe passionately in this significant regional asset, we believe it is in everyone’s interests to seek to improve it still further so that it provides a service which can be said to be not just satisfactory, nor good, but excellent. This is our aim and by working together and listening to what the passengers tells us, the group hopes to emulate that ideal”.
-Ends-
Notes to editor:
The Norwich Airport Passenger Action Group (NAPAG) was founded in 2011 as an independent body whose aim is to improve the passenger experience at Norwich International Airport.
The Group is chaired by Richard Barker, a Suffolk-based solicitor who has been a frequent flier to worldwide destinations from Norwich International for many years. The group is comprised of regular travellers from Norwich International and all members give their time voluntarily.
The Group is independent of, but is recognised by, the Airport and holds several meetings a year with senior management to advise on areas in which the passenger experience can be improved or enhanced.
Contact details:
Richard Barker Debbie Edwards NAPAG chairman Norwich Airport (Marketing)[email protected] [email protected] 01473 611211 01603 420650 / 01603 4288
We would like to invite Norfolk Chamber Members to join us at our next seminar :-
Friday, 12 July 2013 – 8:45am to 10:30am
Norwich Seminar – Friday 12th July 2013
Investment: Managing Risk in the New World Order
We’ll be running two sessions, one at 9.00 and another at 12.30 – each will qualify for 1 ½ hours of CPD for both Solicitors & Accountants.
Places are limited so please confirm your place at www.chadwicks.co.uk or call me on 01603 251687
Of value to both professional advisers and private clients, our seminars aim to give you a good introductory understanding of issues underpinning some of our more important financial decisions. The tone is relaxed but professional and discussion among the group is encouraged. Richards curiosity & passion makes a potentially humdrum subject engaging and thought provoking.
This month we are focussing on the financial crisis and how it exposed shortcomings in financial risk management. We will look at new approaches that build on the experience of the last few years and introduces behavioural finance as an explanation for some of the problems we have faced.
Starting by looking at how we make decisions, we will use a behavioural approach to explain common investment mistakes and how we can be better prepared to avoid them. We will also look at effective ways of using technical analysis to improve risk/return ratios before considering how we can apply this to reduce downside risk.
By the end of the session you will have a better understanding of your own investment decisions and share our healthy cynicism towards much of the fund management industry’s marketing hype!
We expect each seminar to last around an hour and a half with a further 30 minutes for questions and discussion. Chadwicks are approved by the Solicitors Regulation Authority as accredited CPD providers.
A light lunch or breakfast will be available.
The seminar is free of charge but places are limited.
The seminars are held at our offices where there is ample free parking.
For more details and to register please visit https://www.chadwicks.co.uk/contact-us/seminar-registration/ or call me on 01603 251687
Latest Job Vacancies: BEST WESTERN Brook Hotel are looking to recruit new team members to join their busy Hotel in the following areas…
Housekeeping – looking to recruit 2 room attendants on a permanent basis working anything from 9am to 4pm (sometimes earlier, depending on how busy the Hotel is) from 3 to 5 days a week including Saturdays. Experience preferred but not essential as full training will be given.
Bar – looking to recruit a part time bar attendant working flexible hours depending on the needs of the business so from 15 to 30 hours a week approx, includes evenings and weekends plus more hours could also be available for weddings and events at the Hotel. Restaurant – looking for full and part time waiting staff to join our friendly team, flexible hours including evenings and weekends
To apply for any of the above positions please send you CV and covering letter detailing which position you are interested in applying for to the Hotel at 2 Barnard Road, Norwich, NR5 9JB or email [email protected]
We would like to invite Norfolk Chamber Members to join us at our next seminar :-
Friday, 12 July 2013 – 8:45am to 10:30am
Norwich Seminar – Friday 12th July 2013
Investment: Managing Risk in the New World Order
We’ll be running two sessions, one at 9.00 and another at 12.30 – each will qualify for 1 ½ hours of CPD for both Solicitors & Accountants.
Places are limited so please confirm your place at www.chadwicks.co.uk or call me on 01603 251687
Of value to both professional advisers and private clients, our seminars aim to give you a good introductory understanding of issues underpinning some of our more important financial decisions. The tone is relaxed but professional and discussion among the group is encouraged. Richards curiosity & passion makes a potentially humdrum subject engaging and thought provoking.
This month we are focussing on the financial crisis and how it exposed shortcomings in financial risk management. We will look at new approaches that build on the experience of the last few years and introduces behavioural finance as an explanation for some of the problems we have faced.
Starting by looking at how we make decisions, we will use a behavioural approach to explain common investment mistakes and how we can be better prepared to avoid them. We will also look at effective ways of using technical analysis to improve risk/return ratios before considering how we can apply this to reduce downside risk.
By the end of the session you will have a better understanding of your own investment decisions and share our healthy cynicism towards much of the fund management industry’s marketing hype!
We expect each seminar to last around an hour and a half with a further 30 minutes for questions and discussion. Chadwicks are approved by the Solicitors Regulation Authority as accredited CPD providers.
A light lunch or breakfast will be available.
The seminar is free of charge but places are limited.
The seminars are held at our offices where there is ample free parking.
For more details and to register please visit https://www.chadwicks.co.uk/contact-us/seminar-registration/ or call me on 01603 251687
These days the majority of us are growing ever more conscious of the need to control our businesses better. Unfortunately, watching doesn’t always mean knowing.
Psychologists state there are 2 ways to watch something – ‘overtly’ and ‘covertly’. Research concludes that the winning modern businesses will be those who are transparent in both their purpose and their method in overt observation. In watching in the open, so everyone knows the who, what, when and why.
Taking this approach, why might you choose to track your people or your products?
There are obvious ones:
They’ll be others of course depending on your industry, but proof of time and attendance systems are meeting a growing need to keep a tight rein on company finances. Those workers who resist or resent the integration of these systems might be seen to be those likely to abuse existing in-house systems that rely on trust.
Essentially, a business that integrates tracking saves money. When all is said and done, money that stays in the business means the business can stay in business, keep their staff and move forward.
If you’re left standing still by money lost in inefficient systems then that’s exactly what you’ll be left with – a business that stands still.
For more info on how NFC tracking can help YOUR business, click to view our site
Lucas Hickman Smith designed four affordable homes for Saffron Housing Trust at Colton near Marlingford. The site is on the southern edge of the village with views out across open countryside as it falls away to the Yare valley, and is also very prominent in the approach to the village from the south. The design took this view as its starting point.
The massing and broken roof line of the four houses are designed to emphasise a slight rise in the land on the approach along the Barford Road from the east, and the steep pitch ensures that the pan-tiled roofs are the dominant element in the composition when viewed across the fields from the south. Construction materials are locally appropriate – pan-tiles, red brick, black weather-boarding – but the buildings are clearly contemporary.
Detailed design for the project was led by LHS, working to Wellington Construction under a ‘design and build’ contract.
More info on our website here.
Ashton KCJ hosted its first Charity Golf Day at Weston Park Golf Club near Norwich on 19 June.
19 teams took part in the highly successful ‘Midsummer Golf Classic’, raising funds of just over £1,900 for three charities which Ashton KCJ is supporting through a Charity of the Year partnership – Nelson’s Journey, Macmillan and Magpas.
The event brought together a wide range of businesses and professionals from Norfolk, Suffolk and Cambridgeshire. The day included a 9 hole Texas Scramble and putting competition, followed by an 18 hole competition in the afternoon. The weather was unusually kind, and the players enjoyed a long sunny afternoon’s play on the excellently maintained course.
The winners of the 18 hole competition were HSBC, with Shorthose Russell taking second place and Churchgate Accountants coming in third.
In the evening, guests were treated to a three course dinner and prize giving ceremony, followed by a short presentation by Colin Lang, Chief Executive of Nelson’s Journey. The Norwich-based charity provides bereavement support to children and young people who have lost someone close to them, such as a parent or a sibling. We were also delighted to welcome Martin Goymer, who owns Weston Park, as a guest at the dinner.
Thanks go to everyone involved in helping to raise such a substantial amount of money and to Chris Ginn at BDO for his generous donation of a signed Nottinghamshire County cricket shirt as a raffle prize.
Following a strong third year of growth for Big Sky Additions we are very pleased to announce that we have secured the services of Tina Maguire.
Tina will be working in partnership with us continuing to provide an unrivalled level of industry knowledge and exposure to the Norfolk Accountancy market. Recruiting across all sectors at all levels from clerical to Senior Qualified both Temporary and Permanent staff we are a whole service specialist Accountancy Search & Selection Agency.
Norwich-based telecoms company, Comms Supply, has enjoyed a storming start to the year. May 2013 was the company’s single busiest month in terms of sales, where an impressive £78,000 worth of new business was achieved; far exceeding the targeted £45,000. Furthermore, within the first week of June 2013 alone, sales more than doubled May’s entire month: June’s current figure stands at £175,000. Since launching in early 2012 Comms Supply has been on a constant upward trajectory in attracting new business and increasing monthly turnover. In May last year, the company’s annual turnover was £68,000; it is now £1million.
Along with a core business base within East Anglia, Comms Supply has clients across the UK, including Devon, Manchester and Yorkshire. In Norfolk, Comms Supply is proud to work with Nelson’s Journey, Air Livery, Seajacks, NWES, The Forum, East Anglian Air Ambulance and Blue Sky Leisure, and many others.
Commenting on Comms Supply’s recent performance, Karl Alderton, managing director, said: “Comms Supply has been in business for over a year now, and indicators suggest we’re well on our way to achieving our two year target of £2.5million turnover. Part of this key growth is around our new hosted solution which is works really well for businesses of all sizes and all sectors; from companies with just two users to thousands of users. Our hallmarks are straight talking, honesty and always putting the customer first – even if that means making a smaller than possible individual sale. In the long run this adds up to building a positive reputation, earning recommendations and attracting more new business. We’ll only ever recommend straightforward and effective solutions based on what the client needs, nothing unnecessary.”
In June 2013, new starter, Rhys Alderton, joined Comms Supply, bringing the staff total to six. Rhys will be working as part of the support team, training to support on technical solutions and provisioning.
Comms Supply provides a wide range of business telecoms services: from comprehensive phone, mobile and broadband packages to simple line rental; with an aim of delivering innovative and flexible communications solutions that really help businesses to thrive. To find out more or to arrange a business telecoms audit please call 0333 2020 900 or visit www.commssupply.co.uk.
ENDS
For more information please contact:
Amber Davis at Plain Speaking PR 01603 487 291[email protected]
Monday 24th June 2013 – BBC Watchdog find the best UK Airport currency prices at Norwich A recent BBC Watchdog survey of currency exchanges at fourteen UK airports highlighted ICE PLC located within the terminal building at Norwich International Airport as offering the best airport rate of those surveyed.
On the day of the BBC Watchdog investigation (Monday 3rd June 2013) £500 could be exchanged for 560 Euro’s at ICE Norwich compared to the lowest offering of 510 Euro’s at another UK airport bureau.
Tom Johnson, Head of Online Business at iceplc commented “We work hard to keep our prices fair and as competitive as possible. Consumer champion Which? recently price-shopped our airport rates and found them to be consistently the best over a six week period (Which? Money report June 2013).
“Our online services are the most cost-effective for us to deliver and this is reflected in the highly competitive rates we are able to offer, which are consistently amongst the best in the UK. We were voted best online travel money provider in a Which? consumer panel this year (Which? Travel report March 2013). We know that convenience is key for customers which is why we offer a number of choices to enable travellers to buy currency at market competitive rates, when it suits them whether online in advance, in branch or last minute at the airport. Our Click & Collect voucher service offers customers discounted rates on Euros and US Dollars at some of our key branch locations when collecting in-branch, including various departure venues across the UK including Norwich International Airport.
For more information on ICE PLC please visit www.iceplc.com
Ends
1. Whatever your mobile strategy – whether for publicity, increasing traffic to your site or as a direct push for sales- build your efforts around the mere 2-3 seconds you have to make an impact to potential customers. Tailor the balance between being clever and straight-to-the point to reach the targets you need.
2. If you know your market, find out how they like to get their information. What kind of information are they looking for and how do they prefer it to be displayed? Do customers respond to infographics and clever design or are the technical details more important? Find their preference the best you can and match your message. Not sure? Consider feedback plug-ins for your site, launching polls on your twitter and facebook pages and reviewing your website’s analytics for click-throughs and interaction.
3. Remember your market may be engaged in other activities whilst reading your message. They’re also looking at a smaller screen, so keep everything small and ready to read without the need for lots of scrolling. This definitely means not TOO much text!
4. An effective headline. Like a good email subject line, it’s crucial in grabbing the attention. Once again, keep it short, sharp and to the point. You don’t have time to waste on words that don’t hit the mark.
5. Give customers something to engage with. Getting your customer to interact with you builds loyalty. If you get them to ‘do’ something to get your special offering, then they are more likely to repeat the action another time (as long as the ‘push’ results in a win/win situation) So suggest they click or text to vote, enter a context, get a coupon, download, request info etc. Get them to flex their fingers and opt in.
6. Encourage sharing. Most apps have this feature built in. Can you offer them something to help them spread your word? What freebie, discount, or special mobile giveaway would appeal to them?
Integrating even just a few of the above points with a test, learn, refine approach to your mobile marketing, whatever your strategy, will give it great potential.
New to Norwich, Think Mobile Media makes fantastic apps, QR codes and mobile websites that grow your business. Geraldine is a partner at the firm and for full details on how we could help your business please view our site here