Chamber Members: Is Your Wellbeing Strategy Working as Hard as Your Team?
As a fellow supporter of local business, I’m offering exclusive wellbeing reviews for Chamber of Commerce members — designed to help you get more from your current health and wellbeing provision.
We’ll look at what’s in place, spot gaps, and explore tailored solutions that can:
Improve productivity
Reduce absence
Boost staff retention
And show clear ROI
It’s a no-obligation consultation that’s all about helping you create a healthier, more engaged workforce — because strong teams build strong local businesses.
Let’s book a time to talk. One conversation could change the way your business supports its people.
This four week course covers Agile from start to finish, equipping you with the knowledge and tools needed to take your team’s productivity to the next level. Using theory, case studies, activities and tools to take away you’ll become the ultimate project manager!
A dictionary will tell you that negotiation is a strategic discussion between two or more parties that resolves an issue in a way that each party finds acceptable. This programme will equip you with the skills to maximise your chances of a successful outcome.
Key topics:
The negotiation process
Why should someone buy from you
Negotiation skills
Value engineering
Negotiation in practice
Dates for this course will appear here once confirmed.
Kickstart your personal and business development by joining the University of East Anglia’s (UEA) Help to Grow: Management course with Norwich Business School. Led by UEA academics, the course equips your business with tools and strategies to bolster your resilience.
Help to Grow: Management is a nationwide course, and as a member of the Small Business Charter, Norwich Business School is currently open for applications for its fourth cohort starting on 6th March 2024.
The course is designed for business owners, CEOs and tomorrow’s senior business leaders, who each bring a diversity of experience. 50+ regional businesses from a wide range of sectors including science and technology, electronics and aviation, social enterprise, retail and logistics have participated to date. Over 1,700 teaching hours have been delivered since November ‘22, as well as 500 hours of mentoring and 400 hours of peer-to-peer advice.
Participants will enhance their management and strategic capabilities, learn how to innovate in their business and adopt digital technologies to boost productivity and operational agility.
The course supports managers and leaders of SMEs with 5-249 employees. Those with 10+ employees may apply for two places. The 12-week programme is designed to fit alongside full-time work commitments and is 90% funded by the Government, meaning the fee payable by participants is just £750.
Would you like to develop your skills in this role and gain
a qualification?
Norfolk Adult Learning offer a Level 5 Management and
Leadership Skills course, with the next programme starting in March 2025.
Achieving a Level 5
Diploma in Management offers numerous benefits for both the learner and employer,
significantly enhancing the overall performance and productivity of the organisation
This session is fully booked please email [email protected] to be put on the waiting list.
Please arrive 15 minutes before the session starts at 08.30am.
In this session (Serving Your Customers Through Social Media ) Sarah West, The Social Edge will be your host.
You will learn:
No matter your size or industry, customers increasingly want to contact businesses via social media. A recent study found that 53% of customers who ask a company a question on social media expect a response within 1 hour – day or night!
This session will show you how to turn customer enquiries and contact into opportunities to impress. You will discover how to respond to messages and comments to enhance your social media followering and build a relationship with customers that leads to sales.
3 top tips you’ll walk away with:
How to encourage potential customers to make contact through social media
How to respond to enquiries and turn them into opportunities
How to delivery great customer service online and resolve complaints
About Sarah:
Sarah is Managing Director of The Social Edge and Full Mix Marketing. An award winning chartered marketer, Sarah has 15 years experience as a specialist in digital & social media marketing, including establishing an award nominated social media team for a leading national brand. She knows how to deliver highly effective campaigns and turn social media into a new source of customers. The Social Edge helps Norfolk & Suffolk businesses grow through social media marketing; including highly targeted advertising, creating a strong following, establishing your business as expert in its field and serving customers via social media.
This session is fully booked please email [email protected] to be put on the waiting list.
You will learn:
This session will highlight a particular way the brain operates when we meet a prospect for the first time. Tapping into this knowledge allows us to take advantage of the way the brain naturally functions, leading to more opportunities and creating long-term, highly effective sales habits. Guaranteed fun, with a relaxed and informal delivery style, this session is for those who have no sales experience at all or seasoned sales professionals.
3 top tips you’ll walk away with:
Learn how to get your prospect to ask you for a meeting rather than the other way around
Understand the link between how you think and how you sell
Discover why selling sequence will increase your sales success
In this session (How to Improve your Selling Game) Matt Sykes, Mindspan Global Ltdwill be your host.
About Matt:
Drawing from over twenty years of sales experience, ranging from global corporate B2B collabroative selling roles to start-up lead generation applications, Matt runs a Mindspan Training Franchise, specialising in sales training. His passion for performance psychology and his understanding of how people make purchasing decisions, create the ideal combination for him to help progressive sales professionals achieve even more sales success for themselves via training workshops and 121 mentoring.
Please arrive 15 minutes before the session starts at 11.00am.
In this session (Be Better at Exhibiting) Ermine Amies, Sandler Training will be your host.
Are you exhibiting at B2B this autumn? Make sure you get the most out of exhibiting with top tips from Ermine Amies of Sandler Training on how to create a pre-show strategy for success, generate a consistent flow of traffic to your stand and make follow-ups much more effective.
“I really enjoyed the easy, laid back style of learning from such a fantastic presenter.” – Scott Jarvis, KTIB.
About Ermine: Ermine Amies assists businesses in Norfolk to sort out critical issues in sales and business development. She is a Growth Accelerator Coach and Trainer working with management teams and entrepreneurs who are experiencing unpredictable sales, long sales cycles or not winning as much business as they think they should. Connect with Ermine:Twitter:@Sandler_ErmineLinkedIn:Sandler TrainingAs part of The B2B Exhibition 2017 this session is open to all businesses and is free to attend.
This session is now fully booked to pe put on the waiting list please email [email protected]
Ranking in the search engines is the natural aim of any website owner. Just because you have a website focussed on a particular subject does not mean you will rank.
Google, the UK’s leading search engine, has over 200 factors it considers when ranking a website, and is only concerned with delivering the best result possible to the end user.
Aims:
Learn how to implement an effective search strategy that maximises your chances of ranking for relevant terms in your market sector. In this course we aim to give you an understanding of what search engines consider important with regards your website and the practical steps you can take to maximise your chances of ranking.
Learning Objectives
1. How a modern search engine works
2. 200 ranking factors
3. How to perform a 15 minute web site audit
4. Competitor analysis
5. Keyword research
6. The importance of content
7. Link building, the right way
8. Social media’s impact on SEO
9. Local search optimisation
10.Monitoring performance & what to measure
Who should attend:
This course is aimed at any business owner or marketer seeking to understand how to plan and work with this essential channel in the digital world. Whether you’re planning to implement SEO in-house or to enable you to confidently outsource your SEO.
About your trainer:
Sean Clark is director of online marketing agency Clark St. James. With over 17 years experience working online Sean has an in-depth knowledge of the challenges businesses face promoting themselves online.
This Chamber Session is now fully booked to be put on the waiting list please email [email protected]
This session will inspire & provoke discussion in the room amongst delegates. Learning from my previous chamber sessions, we will look at a few key digital elements that will help delegates to create or improve their digital strategies as we move into 2018. This session is run by Micheal Townsend, Wolf Digital Marketing.
3 top tips you’ll walk away with:
Have ideas about which digital channels they should focus on in 2018.
How & where online ad spend should be invested.
What does your strategy need to include & what does it look like in real terms.
About Michael:
I started my marketing journey back in 2006 where I worked in the energy sector helping to promote and coordinate events. Ever since then I have been working for and with some fantastic clients here in the UK & across Europe. My passion lies in data & conversions. Working with a client and improving the performance of their paid advertising campaigns or generating high-quality traffic that converts is what keeps me excited by this industry. Experience and certifications are crucial in the digital sector. I’m a Google Certified Specialist and have passed all of the Google Paid Advertising Certifications, the Bing Ads Certification and I’m also a Hootsuite Qualified Professional.
When social media goes wrong: The key steps you need to take to prevent or recover from a social media crisis.
A 3 step approach in preparing for and handling negative issues in social media, from simple complaints through to full-blown social media disasters.
Learn how to define your organisations social media policies and procedures, and start putting an action plan together now so that you’re best prepared should a crisis ever hit.
3 top tips you’ll walk away with:
How to manage and deal with complaints and disasters
Social media procedure guidelines to action
The Importance of a social media policy whether your organization uses social media or not
In this session (Social media crisis management ) Eleanor Bougie, SocialB will be your host.
About Eleanor:
Eleanor’s knowledge stems from working directly with clients across many different industries on their digital marketing presence, with social media being her specialty. She manages multiple clients’ marketing channels daily whilst always keeping the client’s objectives at the forefront of their strategies. Eleanor has also trained large corporate businesses on departmental social media strategies, written social media and digital marketing audits and provided both face-to-face and webinar training for overseas clients.