By identifying key Customer Profiles we can implement a number of different strategies to boost sales – Do you know your Customer Profiles?

<h3 s Business Development Team. With a background in Marketing, alongside manufacturing, Jordan works closely with SMEs and Startups in Norfolk and Suffolk to realise their target market and create businesses which provide a value that exceeds the expectations of the customers.

Join us on Saturday 17th July as we take on the challenge of walking from Great Yarmouth Pier to Cromer Pier! The 32 mile route will take 12 hours, ending with a lovely fish and chip dinner on Cromer Seafront.  Don’t panic – there will also be rest stops with snacks provided! On completing the walk, you will receive a medal, certificate, photos and finisher t-shirt.   

Tickets

Tickets are only £15 per person and we ask that you pledge to raise at least £150 per person in sponsorship to help provide care and support for children and young people with life-threatening conditions.  *Please be aware you must be 18+ to take part in this challenge*

Please be assured we will make the event safe for everyone involved and in-line with the very latest government advice. We are confident the events will be able to go ahead however, if we are forced to postpone any events due to the impact of coronavirus, you will receive a full refund if you are unable to attend the new date. You can read through our Covid safety plans here, which we will continue to keep up to date.

Our Reset. Restart programme is here to help you transform, future-proof or grow your business through the Covid-19 pandemic and beyond

About this Event

We know this is a difficult time for small businesses and business owners. That’s why we’ve developed a free dedicated programme of business support that can be accessed remotely, wherever you are. Reset. Restart is open to all business owners, especially those in the first years of trading.

Alongside the national Reset. Restart programme run by the British Library Business & IP Centre, we are offering a series of free local 1-to-1 support sessions, workshops and networking events – all delivered by MENTA

Digital marketing tools and strategies

Never has there been a more critical time for businesses to be digitally ‘savvy’ in how we market ourselves and how we communicate with our customers. Improve your online presence with the free tools available to business, increase brand awareness and engagement levels, as well as organic SEO. This workshop helps you to consider and explore new options and alternative channels.

This is one of a series of five workshops – you’ll find details of the others on our main Eventbrite page.

For further information about any of our events, please contact us at [email protected] or telephone 01603 774708

We will be covering the following areas of business interest: • Key Legal Issues for Protecting your Business • Effective Operational Finance for Increasing Profitability and Cash Flow • Strategic Financial Management and Scenario Planning • Preparing your Business for an ‘Exit’ The three presentations will last 40 minutes in total, allowing 20 minutes for Q&A. Detailed content will be as follows: • Key Legal Issues for Protecting your Business: -Funding; Contracts; IP; Employees, Trade Secrets and Confidential Information; Regulatory Compliance. • Operational Financial Management: -Systems, Processes, and Reporting; Cash Flow Management; and Profit Improvement; -Case Study: 7 Key Levers to Increase Profitability, Cash Flow and Business Value. • Strategic Financial Management: -Business Strategy; Scenario Planning; Funding; Risk Management; getting ‘Exit Ready’; -Case Study: Multichannel Retail Business. • Preparing your Business for an ‘Exit’: -Anecdotal Examples of Pitfalls to avoid; How to Survive Due Diligence; -Employment Traps; IPR Oversights; Change of Control Clauses; Imperfect Leases. We look forward to welcoming you on the day.

About the Event

We’d be delighted for you to join us for a special virtual event where we’ll be exploring how we can help unlock the potential of women in business.

  We’ll be joined by some very special guests, including female entrepreneurs and members of the England Cricket team to offer insights on how we can equip young girls with leadership skills through playing sport, and how women in business are breaking boundaries

Speakers

We have a great line-up of speakers including:

• Steph McGovern
• Liv Conlon
• Clare Connor – ECB
• Laura Cordingley – Chance to Shine
• Kate Cross
• Ebony Rainford-Brent

More speakers to be confirmed

Digital Surgery are excited to be offering their next webinar focusing on how to build press coverage and get links!

About this Event

Digital Surgery are excited to be joined by CEO and Co-Founder of Rise at Seven, Carrie Rose, as she discusses the ways in which to land top tier media coverage and get the links to prove the value of your work.

Now more than ever, PR and brand activity is needing to be tracked back to revenue and customers and Carrie shows how you can do that.

The presentations will last approx 30 mins, with a short Q&A after.

To keep up to date with all our news, events and guest announcements head over to LinkedIn, Facebook and Twitter and give us a follow at Digital Surgery.

Our Reset. Restart programme is here to help you transform, future-proof or grow your business through the Covid-19 pandemic and beyond

About this Event

We know this is a difficult time for small businesses and business owners. That’s why we’ve developed a free dedicated programme of business support that can be accessed remotely, wherever you are. Reset. Restart is open to all business owners, especially those in the first years of trading.

Alongside the national Reset. Restart programme run by the British Library Business & IP Centre, we are offering a series of free local 1-to-1 support sessions, workshops and networking events – all delivered by MENTA

Networking event

In these unprecedented times, virtual networking has become something of a lifeline. You may find sharing ideas and frustrations very liberating, as well as helping to ease feelings of loneliness associated with working independently. Join Tim Cooke from MENTA and meet other business people at this free facilitated networking session.

For further information about any of our events, please contact us at [email protected] or telephone 01603 774708

Our Reset. Restart programme is here to help you transform, future-proof or grow your business through the Covid-19 pandemic and beyond

About this Event

We know this is a difficult time for small businesses and business owners. That’s why we’ve developed a free dedicated programme of business support that can be accessed remotely, wherever you are. Reset. Restart is open to all business owners, especially those in the first years of trading.

Alongside the national Reset. Restart programme run by the British Library Business & IP Centre, we are offering a series of free local 1-to-1 support sessions, workshops and networking events – all delivered by MENTA

Networking event

In these unprecedented times, virtual networking has become something of a lifeline. You may find sharing ideas and frustrations very liberating, as well as helping to ease feelings of loneliness associated with working independently. Join Tim Cooke from MENTA and meet other business people at this free facilitated networking session.

For further information about any of our events, please contact us at [email protected] or telephone 01603 774708

Our ever-popular HR & Employment Conference is BACK!

About this Event

The Conference

This year our conference will be held over two morning sessions (9 & 10 June) on Zoom!

We will have our usual informative sessions with guest speakers bringing you up-to-date with all things HR and Employment!

The full schedule can be viewed on the booking page, but some key highlight sessions include:

• The Future of the workplace
• Immigration and impact of Brexit for employers
• Where are we now – Covid 19 session for employers
• Ethical leadership
• Working in the Gig Economy
• Neurodiversity and the barriers that exist at work.

Goody Box

As part of your booking we would like to send you a goody box of locally sourced items, which hopefully will help you engage with your own personal wellbeing. This includes wellness products to encourage some ‘me-time’, coffee and chocolate to share and promote the time to talk movement, activities to promote physical health and recipes to encourage healthy eating.

Please can you provide an address when you book so that we can post these out before the conference. Your address will only be used for the purposes of sending the box and will not be used for any marketing and will be deleted after the event.

CPD Points

This conference is accredited by the Solicitors Regulation Authority for 5 CPD hours.

Life 2.0 – The New Normal May 18th at 10.00am – 11.00 am and 2.00pm – 3.00 pm (please specify which time you would like when booking).

The last year has seen the world of work turned upside-down. Thankfully, it is starting to feel as if normality, if not quite here, is just around the corner. What will the ‘new normal’ look like? We’ve learned a vast amount over the pandemic. Old stereotypes have been shattered and new possibilities revealed. How do we make the most of these opportunities?

We are delighted to have two fantastic speakers. HR specialist Vanessa Forster will share her research findings on the ways companies around the world are adapting to the new work trichotomy – remote, office and hybrid. Dr Wendy Ross will address some of the valuable aspects of team working that can be lost in a remote-working environment, drawing on her research in serendipity to consider ways of encouraging those chance corridor encounters in a world with no corridors.

Join us to hear two great speakers to share their thoughts. Sign up here.

We look forward to seeing you there.  

We are delighted to invite you to our free online event to find out more about the Queen’s Award for Enterprise on:

Thursday 27 May 2021 between 09.30 and 10.30am

Local businesses that employ from 2 people upwards can apply now for one (or more) of the four categories in the 2022 awards.

Henry Cator, OBE, will introduce the session and outline this prestigious scheme. We will also be joined by Oliver Drury from Adnams, a previous winner, who will explain the benefits Adnams have enjoyed and how the award has helped their business. There will also be plenty of time to ask any questions.

There is no charge to enter for a Queens Award for Enterprise and this year there were over 200 awards made. So join our free online session to see if you could be a winner next year! 

To register click opposite and we’ll email your invitation to join this free informal event on Thursday 27th May 09.30-10.30am from your phone, tablet, laptop or PC

Back in June 2020, Chris Scargill, Partner at Larking Gowen hosted a webinar – Hope or Fear?

The first steps for the sector – and almost one year on, the same guest speakers are back to reflect on the past 12 months, and how they are looking to the future. This will be a 1 hour presentation followed by a 30min Q&A with our expert panel.

Speakers include Andy Wood – CEO of Adnams, Philip Turner – Founder of Chestnut, Ruth Knight – Director of Norfolk Broads Direct and Andrew Barnes – CEO of Bure Valley Railway

During this free-to-attend webinar, guest panellists from leading organisations in the Tourism, Leisure and Hospitality sector will discuss key questions:

• What’s the latest in the road to recovery?
• What are the staffing practicalities around teams returning to work?
• How are you maintaining communication and managing customer expectations through the transition?
• What lessons have you learnt and what changes have you made or will you be making?
• What do you see as the key risk aspects for 2021?
• What legacy and changes do you think there will be? (dare we mention the word staycation)
• What are the key challenges ahead and how are you planning for them?

Register here!