Professional Services
A HR firm in Norfolk
| Business Description | Business Quote |
| We provide expert HR consulting services designed to meet all your human resources needs, allowing you to focus on running your business. | Describe the current skills development/training provision available in your sector? “It is hard to find and access for an employer” |
Visitor Economy
A entertainment provider in Norfolk
| Business Description | Business Quote |
| The organisation offers a dynamic range of live performances and creative activities aimed at entertaining, enriching, and inspiring audiences from diverse backgrounds and all age groups. Collaborating with both national and international partners, as well as local artists, community groups, schools, and charities, we ensure that our creative offerings have a broad and positive impact while bringing high-quality performances to the region. | When asked about the development of skills/ training provision available in their sector – “Whilst there are local providers of training in performing arts, this tends to have a focus on ‘on stage’ (music, dance, acting etc), rather than back stage technical. to our knowledge, there are not local providers of technical training for backstage theatre roles” |
Energy
Energy Consultants in Norfolk
| Business Description | Business Quote |
| We are an independent energy consultancy based in the heart of Norwich that places integrity over profit. We are here to help businesses make quick, easy and well-informed decisions about their energy. From finding the right supplier, to checking and negotiating contracts we are here to help your business be more energy efficient. | When asked about the skills challenges their sector is currently facing – “Energy Experience, Leadership, gender balance (more women need to see energy as a great career), engineers, skills that are needed to mount solar PV, fit EV etc, Understanding of Net Zero, excel skills, customer service skills.” |
Construction
A recruitment firm in Norfolk and Suffolk
| Business Description | Business Quote |
| Our team has over 20 years combined construction recruitment knowledge under our belts, this coupled up with our resilience, determination and ambition to provide an unmatched service to our candidates and customers alike the core values of the business are strong, driving us to have year on year growth. | When asked about the skills challenges their sector is currently facing – “The construction sector is currently facing several skills challenges that impact its ability to meet demand and adopt new technologies. A major issue is the skilled labour shortage, partly due to an aging workforce and difficulties in attracting younger talent. Many young people view construction as physically demanding and less prestigious than other industries. There is also a gap in digital and technological skills, such as proficiency in Building Information Modelling (BIM), data analysis, and the operation of drones and robotics. Additionally, knowledge of IoT and smart building technologies is increasingly important.” |
Education & Training
A training provider in Norfolk
| Business Description | Business Quote |
| The company is a strategic learning and development provider, offering high-quality services both nationally and internationally. Specialising in customized training programs and organisational change, the team is dedicated to helping people and businesses grow and achieve their full potential. | When asked whether their sector is affected by skills displacement – “Our sector of skills training – in people and business development skills – is often undervalued by business owners who have achieved their success and growth with very little / no formal training. Individuals are being put into positions and not being supported with the skills and knowledge to succeed in their role. We see this happening across all sectors.” |
Digital, Creative & IT
A digital marketing company in Norfolk
| Business Description | Business Quote |
| We work to help small businesses grow and thrive by utilising the full spectrum of Digital Marketing and SEO strategies available to us. Our services encompass: SEO, Web content, Paid advertising campaign, Social media management. Our aim goes beyond just achieving goals- we are committed to nurturing long-term growth and results for our clients. Our strategy isn’t simply to raise certain numbers- it’s to fully understand the business goals and ethos of the companies we work for and provide an elevated level of service by immersing ourselves in their journey. | “Digital Marketing is very technical. It is difficult to find people who have the right skills to carry out the job. As marketers working with SMEs, they need commercial awareness as well as all the other skills, like Social media, email, SEO and PPC.” |
Digital, Creative & IT
A signage print company in Norfolk
| Business Description | Business Quote |
| Image is everything. Now that we spend most of our time online, it has never been more important to be seen in the non-digital world. We take a holistic approach to business branding. It is crucial to show new potential and existing customers who you are, what your business represents and how you stand out amongst your competitors. We are your go-to partner for all your business branding needs. From exterior and interior building signage and custom vehicle graphics to branded office wear and promotional merchandise, we will assist you to make sure your image is working for you. | “Yes – some parts i.e. engraving is a dying industry so really hard to find skilled employees or a training course/apprenticeship that assists with this.” |
Construction & Development (Electrical)
An electrical contractor in Norfolk
| Business Description | Business Quote |
| We are a full-service electrical contractor serving the Norfolk and Suffolk areas. Built on a foundation of dedication and strong values, we have become a trusted partner by consistently delivering exceptional service and a forward-thinking approach. Our work is driven by principles of integrity, innovation, and sustainability, ensuring we go beyond the typical role of electricians. | “We are seeing similar challenges faced by apprentices so much so that we are currently developing a robust mentoring program to run alongside apprenticeships to ensure skills are not only being taught but can be successfully put into practice with confidence while adhering to safety measures.” |
Ports and Logistics
A local consultant in Norfolk
| Business Description | Business Quote |
| The company is an independent transport consultancy providing practical support, advice, and training to businesses managing fleets of Heavy Goods Vehicles (HGV) or Passenger Carrying Vehicles (PCV). Our services are divided into four key areas: 1. Training and development – covering Driver CPC, Transport Manager, ADR, Leadership, and specialized online training 2. Compliance support – offering regular assistance, auditing, FORS, Earned Recognition, and ISO/quality standards 3. Transportation – provision of O Licence, CPC Holder, and DGSA 4. Partnership and collaboration management – managing specialist vehicles on behalf of NHS or local authority partners. | Describe the current skills development/training provision available in your sector? “Licence acquisition providers are few and far between and test availability form the DVSA is low. PCV drivers are a particular worry as most training is done in house so those who pass are then tied to a job with that company. Very few new drivers can approach the industry and choose who to work for.” |
Health & Social Care
A social care housing company in Suffolk
| Business Description | Business Quote |
| The organisation currently owns or manages over 4,300 homes, providing safe and secure accommodation for more than 8,200 people across 12 local authority areas. With around 800 employees, we deliver housing, care, and support services, always keeping our customers at the centre of what we do. Together, we strive to make a difference. | What skills challenges is your sector currently facing? “The proposal for the professionalisation and competence qualifications associated with Social Housing are potentially a significant cost and issue. Competent and skilled craftspeople are potentially difficult to find due to pay in the not for profit sector vs commercial.” |
Construction & Development / Retail (Electrical)
An electrical repairs and retail shop in Norfolk
| Business Description | Business Quote |
| With over 75 years of retail experience, this award-winning independent electrical retailer is built on the strong foundations of two iconic family businesses. Our rich heritage has played a key role in our success. We operate two state-of-the-art retail showrooms and supply leading electrical brands to customers across the UK through our e-commerce platform. | Describe the current skills development/training provision available in your sector? “Mostly with Manufacturers , but it requires a prior foundation of Electrical knowledge and electrical safety training beforehand.” |
Construction & Development, Engineering
An apprenticeship provider in Norfolk
| Business Description | Business Quote |
| We are a not-for-profit Flexi Job Apprenticeship Agency registered with Government, providing shared Apprenticeship opportunities to apprentices, whilst helping contractors to meet apprenticeship targets on short term projects. Our service is simple, flexible and easy to access. We take the risk and work out of employing an apprentice, allowing contractors to concentrate on their business. We source the training, and the funding required, and manage the recruitment process from start to finish. | Is your sector affected by skills displacement? “Yes, particularly in Construction where apprentices are encouraged by other peers on site to give up their Apprenticeship in favour of unskilled labouring roles that are better paid but come with less progression opportunities. Specific issues with displacement are seen in our model which I am in discussion with DFE about currently. “ |
Professional Services
A HR Firm in Norfolk
| Business Description | Business Quote |
| This HR company takes pride in being exceptional HR consultants with a unique approach. While based in Norfolk, our services extend throughout the UK, including through their virtual HR offerings. Their range of services includes Mindset Coaching, Culture Change Specialization, Recruitment Consulting, HR Health Checks, and Ad Hoc HR support. | What skills challenges is your sector currently facing? “People management, recruiting specific trades and skills, impact skills such as resilience, motivation, reliability etc. Management to Director skills. Succession planning and talent mapping. Mental health as we call it Mindset Health is higher in construction, manufacturing and more challenging environments.” |
Energy
A nuclear energy plant in Suffolk
| Business Description | Business Quote |
| Securing a sustainable energy future, this power station will generate low-carbon electricity for approximately 6 million homes. As a near replica of an existing power station currently under construction, it will play a vital role in providing reliable, clean energy for at least 60 years. | Describe the current skills development/training provision available in your sector? “We are building this ourselves , Suffolk and Norfolk doesn’t have the training in place to enable local people to access all of our needs” |
Professional Services
An accountancy firm in Norfolk and Suffolk
| Business Description | Business Quote |
| We’ll work with you as your business grows, helping you make the right decisions along the way. Our values are about service and commitment, both to our clients and our people. We build strong, dedicated teams that share knowledge and expertise for the benefit of all our clients, delivering a friendly one-to-one service you can count on. | Describe the current skills development/training provision available in your sector? “Approximately 30% of our workforce are trainees on a mixture of commercial training contracts or apprenticeship programmes. We offer a robust training programme taking employees from entry level school leaver and graduate right up to becoming fully qualified Accountants. We support our trainees with both technical skills, qualifications and also provide support and training and developing soft skills.” |
Construction & Development
A group of construction companies in Norfolk and Suffolk
| Business Description | Business Quote |
| We offer integrated aviation services, providing worldwide flights with a versatile fleet of helicopters and business jets. We stand out by offering flexibility with our own aircraft and can arrange additional flights through reliable partners. Our primary services include flight support operations and aircraft management at a regional airport, enhancing asset viability and reducing administrative burdens of ownership. With extensive aviation expertise, we excel in problem-solving and adding value across various sectors. | What skills challenges is your sector currently facing? “Specialist roles such as pilots and engineers are increasingly hard to recruit, but the vast majority of roles are easy to access yet with little in the way of structured career pathways, e.g. ground marshalling. Overall it’s about attracting interesting in our sector, not enough people identify aviation as a career. We’re also not recruiting for the jobs of the future, either drone pilots, new technology aircraft and a more integrated transport network” |
Transport (Aviation)
An aviation company in Norfolk
| Business Description | Business Quote |
| The company offers integrated aviation services, providing worldwide flights with a versatile fleet of helicopters and business jets. We stand out by offering flexibility with our own aircraft and can arrange additional flights through reliable partners. Our primary services include flight support operations and aircraft management at a regional airport, enhancing asset viability and reducing administrative burdens of ownership. With extensive aviation expertise, we excel in problem-solving and adding value across various sectors. | What skills challenges is your sector currently facing? “Specialist roles such as pilots and engineers are increasingly hard to recruit, but the vast majority of roles are easy to access yet with little in the way of structured career pathways, e.g. ground marshalling. Overall it’s about attracting interesting in our sector, not enough people identify aviation as a career. We’re also not recruiting for the jobs of the future, either drone pilots, new technology aircraft and a more integrated transport network” |
Visitor Economy
A holiday park in Norfolk
| Business Description | Business Quote |
| As a large employer with a supply chain of hundreds of businesses, and millions of guests visiting us each year, we have a significant responsibility to operate in a fair and responsible way. We strive to offer an environment that is safe and supportive for our colleagues, guests and suppliers, with a focus on improving diversity, equity and inclusivity. Alongside this, we aim to support the communities surrounding our villages by offering employment opportunities, using local suppliers where we can and donating to causes that align with our values. | Is your sector affected by skills displacement? “There is a distinct lack of trained/skilled chefs and the roles we struggle to fill are are generally Line Cooks or Kitchen Team Leaders. “ |
Digital, Creative & IT
An IT provider in Norfolk
| Business Description | Business Quote |
| We believe that every business should have an IT system, that enables them to be more productive and to be more profitable. But even more importantly we want to make the lives of the Business owner and their staff (they use the IT more) easier and more enjoyable. We do this by covering the main reasons why your IT is making your life difficult: 1. Managed IT Support – Are you getting the right IT support? Are you worried that asking for support, will come with a big bill? Does it take hours for your IT support to respond? 2. Cyber Security – Do you have the right security in place for your business data? Do you have more than just Anti-Virus? Think Backup is too expensive? Cyber Essentials – Government Minimum standards for Cyber Security 3. IT Kit – Do you have the right equipment in place? IT Kit is an investment, it helps your business function. We understand this and advise on what you need to be doing. 4. OFFICE 365 – Business applications, with Cloud storage and access. Do you need this set up and working for you? Would you like more information? | Is your sector affected by skills displacement? “Absolutely, the top people are looking to move to the bigger cities where money is higher. They can command a higher wage, and are more likely to be able to work remotely, as the need for the personal touch is much less” |
Energy
An energy consultant in Norfolk
| Business Description | Business Quote |
| Creating Opportunity with Innovation and Energy. We’re committed to turning ambitious net zero goals into tangible realities. We partner with businesses, governments, and communities, delivering innovative solutions and strategies across key sectors for sustainable growth and a brighter, greener tomorrow. | What skills challenges is your sector currently facing? “Acute shortage of skills in electrical, civil engineering, digital/data and mechanical engineering.” |
Financial Services
A financial planning company in Suffolk
| Business Description | Business Quote |
| We all want to be able to do more of the things we love, without worrying about the impact on our finances. We’re here to help remove those barriers to spending your time and money how you want to, so you can be free to focus on the things that really matter. We are award-winning, independent financial planners committed to helping people make the most of their money. Whatever your goals for the future, we’ve got a solution to help you succeed. | What skills challenges is your sector currently facing? “Seeking Degree Apprenticeships to assist in recruitment and provide a career structure Basic ‘commerce’ skills like letter-writing and literacy skills are absent. Many new joiners have no experience of using a phone to speak.” |
Ports & Logistics
A trucking company in Suffolk
| Business Description | Business Quote |
| The company offers general and specialized road transport and distribution services to businesses throughout the UK. Its main operations are located in a regional area, driven by increasing demand for its distinctive, high-quality, asset-rich services. | Describe the current skills development/training provision available in your sector? “This is mainly driven by individual private companies for the driving force, or internally within each business. As far as I’m aware, there is no provision to train up a traffic operator, fleet manager or planner.” |
Brewing
A brewery in Suffolk
| Business Description | Business Quote |
| Family run brewery based in the heart of the Suffolk countryside. Surrounded by the fields that provide the barley used for brewing, the location captures our love of Suffolk perfectly. | Describe the current skills development/training provision available in your sector? “Qualifications though well established trade bodies. Tend to be theoretical.” |
Manufacturing & Engineering
A vehicle upholsterer in Suffolk
| Business Description | Business Quote |
| Our ethos is simple, quality products made by passionate people. Established in 1979, our experience makes us a world leader in the manufacture of classic car interior trim. Our parts are handcrafted in our UK factory by our skilled team to original design and specification, meaning that you really can roll back the years to when your classic was brand new. | What skills challenges is your sector currently facing? “Communication of courses available paid or supported from chamber or institutions. Help with grants or subsidies from the available online or in person. Sizewell c taking my staff or potential staff with higher wages for doing basic role. no funding for this since European money is gone.” |
Financial Services
An Insurance Company in Suffolk
| Business Description | Business Quote |
| We offer data-driven, insight-oriented solutions in the areas of people, risk, and capital to enhance organizational resilience, motivate employees, and maximize performance. We collaborate closely with you, bringing a range of perspectives and a strong dedication to your success. By challenging each other, we foster breakthroughs, ensuring that only the best ideas prevail. The outcome? Innovative solutions tailored to your needs, informed by both global perspectives and local expertise. Together, we expand your vision, refine your focus, turn your toughest challenges into actionable opportunities, and pave the way for sustainable success. | What skills challenges is your sector currently facing? “It remains difficult to attract people into the Insurance Industry; people tend to “fall” into the industry, rather than choose it as a career choice – despite the huge number of roles and opportunities available. Soft skills is a real problem, especially for younger recruits who have not been in the world of work before – we spend far too much time educating people in basic skills like face to face communication, time management, etc. With constant business and economic development, we are now looking for more bespoke skills locally which can be an issue – e.g. Cyber knowledge. Attrition is also a problem with people moving companies far more frequently than in the past, meaning that people are often trained, become proficient, and then move on.” |
Visitor Economy
A shopping centre in Suffolk
| Business Description | Business Quote |
| The shopping centre is an ideal destination for a relaxing and enjoyable day out. Explore a variety of fashion brands, find inspirational gift ideas, and enjoy great dining options. This modern, open street-scape centre features a range of retail and leisure facilities, offering something for everyone. | Describe the current skills development/training provision available in your sector? “West Suffolk College is teaching students key business, leisure and catering skills – I have also worked with some of the lecturers there to provide insights into retail, shopping centre management and leisure.” |
Facilities Management
A removal service in Suffolk
| Business Description | Business Quote |
| This company offers a range of flexible gritting, snow clearing and weather forecasting packages are designed to save you money and protect the environment. Over the years, we have built an exceptional reputation to become leaders in our field by combining decades of experience in winter services management, creating alliances with partners to develop specialist weather forecasting technology, deploying AI-driven reporting, using state-of-the-art machinery, and maintaining outstanding customer service. | What skills challenges is your sector currently facing? “There is a lack of drivers willing to take of gritting work which is typically carried out between 6pm-12am 7 days a week. The younger generation coming through also have a lack of communicating verbally as have gotten used to communicating via social media platforms” |
Manufacturing & Engineering
A sheet metal contractor Suffolk
| Business Description | Business Quote |
| Offering top-tier engineering expertise in metal fabrication, the company has evolved since its founding in 1922 to meet consumer needs. With extensive knowledge and experience, we utilize the latest technologies to deliver exceptional service. We remain committed to innovation and continuously seek new ways to exceed expectations. Our focus on continuous improvement and forward-thinking approach drives our success. | What skills challenges is your sector currently facing? “A distinct lack of skilled metal fabricators. An ageing workforce.” |
Ports & Logistics
A ports operator in Suffolk
| Business Description | Business Quote |
| We proudly serve our customers and our communities in pursuit of our ambitious missions which are ‘Keeping Britain Trading’ and ‘Enabling the Energy Transition’. These are underpinned by a strong commitment to safety, sustainability and our people. | Is your sector affected by skills displacement? “Sizewell C has the ability to be a major pull for certain skills in the region.” |
Digital, Creative & IT
A software developer in Suffolk
| Business Description | Business Quote |
| We provide software and app development services to start-ups, medium businesses and large blue-chip enterprises. For every size company we work with, we strive to ensure that the technologies we create are future-proof, sustainable and perfectly compatible with our customers’ brands and built to provide the ultimate user experience. | What skills challenges is your sector currently facing? “We need more emphasis in schools about the importance of digital skills for the future which means that we need quality professionals coming into education to insure the next generation. There is a lack of diversity within the industry especially with candidates from women and ethnic minorities.” |
Food Manufacturing
A food manufacturer in Norfolk
| Business Description | Business Quote |
| Confronted with challenging growing conditions, a collective of farmers united to preserve traditional ingredients and improve prospects for growers. Their vision and collaborative effort resulted in the establishment of a company and a state-of-the-art facility for processing ingredients at their headquarters in a regional area. | Describe the current skills development/training provision available in your sector? “Mostly on line skills available , software based not manufacturing related.” |
Digital, Creative & IT
A design agency in Norfolk
| Business Description | Business Quote |
| A design agency big on print and crowd pleasing as well as a focus on the digital. | Describe the current skills development/training provision available in your sector? “There are several courses available around new IT and digital development, though as AI is the new cash cow, the quality varies with a lot of people jumping on the bandwagon to sell this skill.” |
