Please arrive 15 minutes before the session starts at 8.30am. Venue: Norfolk Chamber of Commerce, 9 Norwich Business Park, Whiting Road, Norwich, NR4 6DJ
In this session (Be Better at Web Conversions)Mark Ellaway,Bigfork Ltdwill be your host.
You will learn:
This session will show you how to improve your website to increase leads and sales. Mark Ellaway will talk about how people use websites and what your website needs to do to engage and persuade visitors to respond.
“As a new business setting up our own website was daunting from a technical perspective at first: Sessions like this made me think about the important non technical issues I can solve.” –Keith Stapleton,Select Planning Ltd
“Excellent presenter and extremely useful information – very worthwhile.” – Jemma Smith, Meltemi
About Mark:
Mark Ellaway, Director at Norwich based digital marketing agency, Bigfork. Mark has been working in digital marketing for over 12 years and his expertise includes website design and online marketing campaigns.
This session forms part of The Chamber Sessions. The Chamber Sessions are open to Chamber Members only. They are free to attend but booking is required. Places limited to one per company per session and each company will have an opportunity to book on to three sessions per series.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Having an online presence for your organisation is a necessity as social media continues to grow, but how do you enhance your reputation & not ruin it? With statistics showing more than 53 percent of consumers say that they have decided against making a purchase after reading online recommendations, it’s important that you get it right. This course will improve your skills for using social media as a business communication tool, how to protect your reputation & what to do in a crisis. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Effective use of Social Media for your business Summary of popular social media sites What not to do to keep your customers happy What to do and keep one step ahead of your competitors Case studies of Good/Bad social media Social media policies for employees Management tools for Social Media critical for effective time management Marketing plans Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
At the risk of becoming repetitive, today’s Chamber Session was another full house. And if you missed it you missed out.James Thomas from Square Social was here to deliver a presentation to us on how to be better at Social Media.
He quoted Einstein who’d said that if you can’t explain something clearly you probably don’t understand it. The clarity of James’ Session showed that he plainly has a real grasp of his subject.
What he made clear from the outset was that the fundamentals of marketing still apply. What we have to do is use them as we embrace the new media opportunities afforded by the digital age.
So, firstly establish who it is you want to talk to, and where best to reach them. That’s identifying your target audience and selecting the most appropriate media to reach them – just as it ever was.
But, to really get the most out of the social media your strategy needs to be in tune with them. If it’s awareness you’re seeking then Facebook and Twitter are powerful conduits. When loyalty is your objective, recognise that the social media are best used as part of the bigger picture and your message shouldn’t be too sales oriented. Driving sales is where Liked In comes into play.
The tone of your message should be modified not just by your product or service, but by the media too. A B2B message can be serious and will work on Linked In. A consumer focussed message can be lighter in tone and will sit better on Facebook.
That in turn will help you decide on something else. What value are you going to give your audience? It could be a free e book or ‘learned’ paper in the business world. It might be hints and tips, to establish your credentials. Or, in the consumer field, a promotion is a possibility.
Vitally important, and often understated, is the fact that social media activity is measurable. Engaging in any form of marketing activity that doesn’t provide measurable results is, and always has been, folly. The tools available in this media area make for precise measurement.
James made some other essential points. Don’t use the social media for the sake of it, or from peer pressure. Have a goal and a strategy. And get your data and your presence right. Having selected two or three candidate suppliers from their social media marketing, and other activity, it could be your Linked In profile, for example, that becomes the tipping point in their deciding on you rather than your competitors.
Put simply a good strategy needs to a) build a presence, b) engage your audience and c) convert them into sales.
This was a great session from a man who certainly had presence, and definitely engaged us.
Which, personally leaves me with two thoughts. Firstly, we all have a huge opportunity to engage with a massive audience by placing articles, news and blogs on the Chamber website. It will spread your message to key players.
Secondly? In amongst all of this ‘content’ is still king. That means, as well as the technology and media skills, you still need the right words. That pleases me. I’m a writer.
We have a break next week, but be there for the Chamber Session on November 5. Jonathan Chapman of QMS is here forBe Better at Growing
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Do you find business writing a challenge? Are you struggling to pick the right words for your ideas? Would you like your copy to be more engaging and persuasive? Then this half-day workshop is for you. Duration: One-day course (9:30am – 12:30pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: Refreshments will be available throughout the duration of this half-day course. Course Content You’ll learn how to make your words work harder – where to get your ideas – and how to develop your writing style. This isn’t a grammar or spelling lesson – or an SEO class. Instead, we’ll focus on your audiences, how to write for them and what to say. You should attend this session if you have to write brochures, press releases, newsletters, articles or blogs. It will also help you to manage external writers. You’ll even get a FREE copy of the Business Writer’s guide: ‘Discover the 19 secrets of successful business writing.’ Course price: £37.00 – £48.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Aims to provide delegates with the required level of training, skills and knowledge in First Aid, and comply with the requirements of the Health and Safety (First Aid) Regulations 1981.
Suitable For
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“Good course with refreshing content. Great value for money.”
“The use of video clips really helped. The course was a good pace and the content was made interesting. It’s the most enjoyable First Aid course I have attended in 20 years.”
– Anyone who wants to train others, as part of their job or other activities; It is a vital first step into teaching in further or higher education, and for any other training that is publically funded. The course is “generic”; it isn’t just for safety-related topics that we specialize in, and revolves around the topic you want to teach.
Date: 4th, 5th, 11th & 12th October
Topic areas covered We’ll provide the syllabus, but, in summary, we’ll cover – Understanding the roles and responsibilities of a teacher (including the safe learning environment, and relationships with other professionals) – Understanding, and delivering, inclusive learning – Planning and delivering teaching sessions, and testing the learning – Understand the different types of assessment – Record keeping
How Is The Course Delivered? The program involves lots of hands-on activity with additional work outside the sessions to develop the content and materials for the assessments. The program is moderately de-manding because it results in the acquisition of new skills and techniques over a short period. It involves both classroom and self-directed learning.
Prerequisites: Basic literacy, IT skills and a commitment to work with minimal supervision at times. Oh, and lots of enthusiasm and an open mind!
Duration: Four days “classroom” program (09:00 start – 16:30). Secondly, a series of self-directed activities (with tutor support). Finally, a one-day consolidation workshop including final examinations.
Cost: £575.00 + VAT, including refreshments/lunch on the four taught days, all course materials and assessment fees
Venue: 8 Thorpe Road, Norwich (in our dedicated suite of fully equipped training rooms)
How to book: Contact us on 01603 473732 or email Mitchell on [email protected]
Course Tutors: Richard Mills is a Chartered Environmental Health Practitioners, having spent over 25 years each delivering training. The RedCat Partnership has been providing safety training and consultancy in East Anglia and beyond for over 19 years.
Location: Carrowbreck House, 7 Carrowbreck House, Norwich, NR6 5FA. This short course is for anyone starting-up or already running their own business who also has a working knowledge of spreadsheets. The course will show you how to record everything you need to meet the statutory requirements of HMRC using Excel spreadsheets. The documentation you need to keep and how to store it for easy retrieval will be explained. The submission of statutory returns will also be covered. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available, plus a copy of any records you currently keep. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Register with HMRC as self-employed By telephone or post or online Self-Employed rules explained, Trading Year-end and Self-Assessment Tax Returns Spreadsheets for Income and Expenditure, Sales Invoices, Purchase Invoices and Statements, Customer and Supplier lists (ledgers) Bank Statements, Credit Card Statements, receipts for cash purchases and how to cross-reference these. Easy retrieval is important as HMRC may wish to inspect your records Equipment and materials you have already bought and will be used in your business Self-Assessment Tax Returns Course price: £74.00 – £96.00 For more information please call us on 01603 788950, or email [email protected]
This intensive half-day workshop is packed full of great strategic and tactical advice on how to ensure that your business makes more money online across the range of digital marketing channels.
The course not only introduces you to the models and frameworks for creating a bespoke strategy for your business but, throughout the day you will have time and support to apply these theories to a plan that you can take away and implement.
Who is this course for?
This course is designed to help those that are responsible for making more money online for businesses. It is especially useful for Website Owners, Marketing Managers and Digital Marketing Managers that want clarity on their audience and where they should be investing budgets for maximum impact.
The course starts with the basics but quickly extends to in-depth detail that would be appropriate beginners and experienced Digital Strategists.
This qualification provides those who work within Catering businesses with the appropriate knowledge relating to the control of food ingredients and understanding of the process for ensuring that accurate ingredient information is available. Course Date: Friday 28th September
This Qualification Covers – Understand the different roles in ensuring that food. ingredients and allergens are effectively managed. – Understand the characteristics of food allergies and food intolerances. – Understand procedures relating to the accurate. communication of ingredient information, from supplier to consumer. – Understand hygiene considerations with regard to allergen and ingredient control. – Understand procedures relating to the control of contamination and cross contamination of allergenic ingredients.
Who is the Qualification Aimed at? Those who are responsible for the purchase, delivery, production and serving food in the catering industry. The qualification is also suitable for Catering Business owners.
This will assist you in compliance with the Food Information Regulations which came in to place in December 2014.
Prerequisites: A recent Level 2 Award in Food Safety in Catering/Manufacturing is essential before attending this course. Good basic literacy and numeracy (to level 2) is desirable. We can, however, make special adjustments if needs be.
Examination: This qualification is assessed by a learner workbook set by Highfield Award Body of Compliance (HABC) and marked by us! Delegates will have to take the learner book home to complete. Once completed you must send the work book back to us to be marked before you receive your certificate from HABC.
Duration: A one day programme ( 09:00 start-16:30 finish)
Course Tutors: Sarah Daniels / Richard Mills are both Chartered Environmental Health Practitioners, having spent over 25 years each in the profession. The RedCat Partnership have been providing food safety training & Consultancy in Norfolk, East Anglia & nationally for over 18 years.