Do you know which documents are necessary for an international shipment? Documents are there to help get the goods into the destination country quickly and efficiently. They also offer benefits to both the exporter and their overseas customer.
This full day course looks at export documentation and explains why they might be required, what content is required and the benefits they offer.
Aims • Understand which documents are necessary for an international shipment • Know the key pieces of information required for each document • Understand the importance of preferential trade agreements • Know how to complete the documents • Understand the rules of origin • Know the difference between shipping documents and what they are used for • Identify sources of information with regards to these documents
Who should attend? This course is suitable for anyone involved in the export or import process and who are involved with the preparation of documents such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials “Norfolk Chamber always makes us feel very welcome. The course was as good as always and I now have more knowledge on the industry and export documentation.”
“The content of the course was very goods. I got clarification of the documentation required and how they are used at different stages of an export.”
“Very good course, would recommend.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you know what documentation is required to ensure that import customs clearance takes place without delay? This course will go over a number of documents and procedures involved with importing.
This full day course will explain import documentation and giving knowledge of the key elements of import procedures, including where to go for sources of information and assistance. It will also cover how to comply with customs procedures.
Aims • Demonstrate and understanding of import documents and procedures • Know what should be considered before importing • Understand the content of an import purchase order and the instructions to the supplier • Understand what determines how much duty and VAT is payable • Know how to check and what to check on an import declaration • Understand that the import of certain goods is controlled and where to go for sources of information and assistance
Who should attend? This course is suitable for anyone involved with the import process such as; accounts, purchasing / buyers, freight forwarders, shipping, customer services and many more.
Testimonials “I learnt about imports, licences that may be required and the documentation side of things – overall a very good course!”
“As a complete novice, this course covered all I need to know with regards to imports. It has given me a better understanding of what is soon to become part of my job role”.
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course is for anyone who would like to improve their minute or note-taking skills. The different types of minutes are covered and the approach is a practical one, with participants given help and support to develop their summarising and writing skills. The workshop also aims to extend understanding of the requirements for different kinds of meetings, and to give a necessary appreciation. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Prepare Agenda’s for meetings Understand your role before, during and after meetings Understand the role and responsibilities of the Chairperson Different Meeting styles Different Agenda styles Different Minutes styles Record notes and produce good quality minutes Course price: £74.00 – £96.00 For more information please call us on 01603 788950, or email [email protected]
Do you know the difference between the types of agent and distributor and their roles? Knowing the differences and where each one may be appropriate is essential for avoiding potential costs of getting it wrong.
This half day course covers the vital area of agency and distribution. It examines the differences, EU legislation, and finding, appointing and motivating you partners and highlights the pitfalls and costs.
Aims • To have an understanding of the difference between agents and distributors and their roles • Know what EU laws have to be considered when appointing agents • Know what to consider when appointing an agent or distributor • Understand the advantages and disadvantages of each • Understand the legal implications of appointing agents and distributors
This course also covers: how to find agents or distributors, sources of help, changing an agent or distributor, sample agreements, memorandum of understanding and how to minimise legal costs.
Who Should Attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, goods inward staff and many more.
Testimonials “This course has given me a greater understanding on how agents and distributors work and the contracts and stages involved with finding one suitable.”
“A greater understanding and more confidence when dealing with agents and distributors.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you know which documents are necessary for an international shipment? Documents are there to help get the goods into the destination country quickly and efficiently. They also offer benefits to both the exporter and their overseas customer.
This full day course looks at export documentation and explains why they might be required, what content is required and the benefits they offer.
Aims • Understand which documents are necessary for an international shipment • Know the key pieces of information required for each document • Understand the importance of preferential trade agreements • Know how to complete the documents • Understand the rules of origin • Know the difference between shipping documents and what they are used for • Identify sources of information with regards to these documents
Who should attend? This course is suitable for anyone involved in the export or import process and who are involved with the preparation of documents such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials “Norfolk Chamber always makes us feel very welcome. The course was as good as always and I now have more knowledge on the industry and export documentation.”
“The content of the course was very goods. I got clarification of the documentation required and how they are used at different stages of an export.”
“Very good course, would recommend.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you know what an Incoterm is and which one you should use for your export? Used in sales contracts worldwide, Incoterms define the risks and responsibilities of a buyer and seller in an international sales contract.
A new version of Incoterms has been published in September 2019 for implementation in January 2020 and we have arranged for an update course to make the latest information available. The Incoterms® Rules are an essential business tool for international trade because they define the risk and cost responsibilities of each party when arranging loading/unloading of the goods, delivery, import export clearance and freight contracts. They may be used in contract negotiations, as a checklist for buyers and sellers and as a framework for international and domestic sales contracts.
What does it cover?
Introduction to Incoterms – what they are? what do they do?
The purpose of Incoterms
Incoterms® 2020
The structure and layout
The importance of understanding when delivery takes place and how that impacts on the transfer of risk between seller and buyer
Practical issues around Incoterms® – the pros and cons
Negotiating Incoterms
Who Should Attend? Anyone who is involved in International Trade such as: accounts, purchasing/buyers, freight forwarders, shipping, goods inward staff to name a few.
This full day course looks at the Incoterms® Rules will consider the general features of the rules and will examine each one. The principal differences between old and new rules and changing obligations of the parties will be highlighted.
Testimonials “Very good course. The speaker was well informed and helpful.”
“Well explained course. All my questions were answered. “
“Very informative. I even purchased a copy of the Incoterms book from the Chamber!”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA Having an online presence for your organisation is a necessity as social media continues to grow, but how do you enhance your reputation & not ruin it? With statistics showing more than 53 percent of consumers say that they have decided against making a purchase after reading online recommendations, it’s important that you get it right. This course will improve your skills for using social media as a business communication tool, how to protect your reputation & what to do in a crisis. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Effective use of Social Media for your business Summary of popular social media sites What not to do to keep your customers happy What to do and keep one step ahead of your competitors Case studies of Good/Bad social media Social media policies for employees Management tools for Social Media critical for effective time management Marketing plans Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
CANCELLED – Please note this Chamber Session has been cancelled due to adverse weather. All delegates booked will be informed.
Whether it is a national conference, a training workshop, a public meeting, or a local fundraiser, events are the public face of your organisation. In this session you will look into the background work that goes into planning an event and how to make it successful and memorable. This session is run by Philippa Bindley, Event Manager at Norfolk Chamber of Commerce.
You will learn how to;
Plan and organise an event.
Promote your event successfully.
Meet deadlines and budget
Evaluate and learn from an event
About Philippa:
I’m responsible for overseeing Norfolk Chambers’ wide ranging business events programme which includes over 60 events per year. In my role as Events Manager I oversee the smooth delivery of the annual events programme from training, business breakfast, exhibitions to large conferences. I work with local businesses and members to secure sponsorship for these events and work with third parties to deliver a number of contracted events.
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This enjoyable and dynamic course is aimed at providing employees with practical familiarisation and experience of the fire fighting equipment that is provided at their workplace. This course is delivered by qualified fire fighters that have extensive fire fighting experience. As an employer it will assist you to fulfil your Health and Safety duties under The Provision and Use of Work Equipment Regulations 1998 Section 9 and The Health and Safety at Work Act 1974. We will provide delegates with the opportunity to understand the uses and limitations of equipment like extinguishers and fire hoses, in addition to the general issues regarding fire safety. During the practical side of the course, delegates will have the opportunity to safely use a range of fire extinguishers on our live fire training rig. Duration: Half-day course (1:30pm to 4:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided: If you are also attending the Fire Marshalling Training course in the morning a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the afternoon. Course Content Upon completion of this half-day course, delegates will have a good knowledge and awareness in the following areas: Different types of fire extinguishers Common sources of ignition and fire Why and how fires spread Different classes of fire Emergency procedures and means of escape How to use extinguishers correctly Practical session using extinguishers on live fires Course price: £50.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course has been designed to ensure that supervisors, owners, team leaders and managers are aware of their health and safety responsibilities in improving the Health and Safety Culture or that of their organisations. It provides an opportunity to look more deeply into general health and safety from a supervisory perspective. At the end of this course, delegates will be able to demonstrate an understanding of the main concepts of health and safety, show awareness of the benefits of a positive health and safety culture, explain the roles and responsibilities of individuals, supervisors and management in health and safety and demonstrate an understanding of health and safety control and improvement strategies available to supervisors. Duration: Three-day course (9:00am – 5:00pm approximately each day) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Please note that it is a requirement of the HABC, the awarding body, that we need to see photographic proof of identity of each candidate before they can be entered into the exam, for example, passport, driving licence, student union card or work pass. Course Content Legislation (UK only) Concept of health and safety Accidents in the workplace Ill health in the workplace Health and safety organisation and management Supervising health and safety There will be a gap between days 2 and 3 of the course for delegates to revise from the book given during the course. Subject to passing a 60 question multiple choice exam paper delegates will be awarded the Highfield Awarding Body for Compliance Level 3 Award in Health and Safety in the Workplace. Course price: From £290.00 – £325.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Do you often wonder what you have achieved? Do you find yourself juggling between tasks? Do you view time as your enemy? This workshop is for anyone who wishes to make the maximum use of their time. The principles and practices of effective time management are covered and helps participants evaluate and improve their own personal effectiveness. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course. Course Content Identifying Working Styles Activity Logs/To Do Lists Urgent v Important Managing Your Diary Motivation Managing Daily Tasks Time Stealers Delegation Filing Setting Goals & Objectives Course price: Between £74.00 and £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]