Are you showing up at Social Networking Platforms and not really achieving much; you’re unsure what to say, where to say it and how often you should be talking.
If you’re unsure how to measure the impact Social Media is having on your business, then this is the course for you.
This course is suitable for all Business people that know they should be using Social Media to enhance their business, but are unclear how to, find it difficult to manage, or struggle to build meaningful business relations on line.
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Please bring any login details you have for any platforms that you use.
Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
Social Media the Big 4 and niche platforms
Define yourself as The Expert Help you to find your voice
Find your audience/customers
See case studies of people using Social Media well
Learn to connect with your audience using Video
How to be Internet Famous & the many ways to turn that into a profit.
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Great Leaders are made and not born. This workshop explores the nature and practice of being a great leader. Aspects of leadership are explored and discussed so that key skills are revealed for anyone to adopt and used to inspire.
Leaders are people who do the right thing; managers are people who do things right.- Professor Warren G. Bennis
This workshop will give you the skills and knowledge to build and lead a great team.
Who is this for?
This course is suitable for anyone managing a team no matter what size and at what level.
Agenda for the Day:
09:15 Doors Open – Registration
09:30 New Anglia Growth Hub – how can we help you? *
09:45 Managing and Motivating the Team; Including Exercise *
10:15 What is a Team? How do Teams Work?* Individual Exercise “How is our Team Working Together?”
10:45 Motivation by Needs – Maslow Hierarchy of Needs *
With over 12 years experience of developing and implementing organisational development and change management strategies within the European Energy industry and a further 14 years running her own L&D professional business and coaching practice.
Maria is qualified with the Institute of Personnel & Development (CIPD) and is a fully trained coach by the Coaches Training Institute (CTI), accredited by the International Coaching Federation (ICF). She is a Certified Co-Active Professional Coach (CPCC) and a graduate of the 10-month CTI Leadership Programme.
Her experience is diverse having worked with individuals and teams from a range of global organisations as well as servicing her own local community in and around Suffolk and Norfolk.
With a strong commitment to moving clients forward, achieving increased results and reaching their desired goals and aspirations, Maria’s coaching and training is impactful, action focussed and pragmatic.
She brings clarity, focus and action to both personal and professional growth and supports her clients to achieve and often exceed their goals and aspirations.
Maria’s interventions in the International business world have provided lasting benefits to a variety of clients including: E.On Energy UK, Fitch Ratings Italia, McCain Foods GB, Mysis Banking Division – New York, Microsoft, Carillion, Costain, Royal Caribbean International Italia, Fusion For Energy France, King Edward VII Hospital and the Natural History Museum London.
More locally Maria has worked with Hutchinson Port Felixstowe, Suffolk Coastal District Council & Suffolk & Norfolk Probation Services.
Great Leaders are made and not born. This workshop explores the nature and practice of being a great leader. Aspects of leadership are explored and discussed so that key skills are revealed for anyone to adopt and used to inspire.
Leaders are people who do the right thing; managers are people who do things right.- Professor Warren G. Bennis
This workshop will give you the skills and knowledge to build and lead a great team.
Who is this for?
This course is suitable for anyone managing a team no matter what size and at what level.
Agenda for the Day:
09:00 Registration, Tea & Coffee
09:15 New Anglia Growth Hub – How We Can Help You*
09:30 Introduce the Workbook *
09:50 What is Leadership/Management? Canada Geese story and Group Exercise *
10:10 Leadership Examples; Exercise in Pairs *
10:20 Leadership Behavours *
10:30 Situational & Motivation Leadership
11:00 Refreshment Break: Tea/Coffee *
11:15 Identify the Right Leadership Style *
11:25 Action Centred Leadership; Exercise *
12:30 Q&A’s *
12:45 Close
Total hours: 3hr 30 mins – *IDB = 3hrs
About the Trainer
Maria Banks CPCC – Certified Coach, Trainer, Mentor, Facilitator
With over 12 years experience of developing and implementing organisational development and change management strategies within the European Energy industry and a further 14 years running her own L&D professional business and coaching practice.
Maria is qualified with the Institute of Personnel & Development (CIPD) and is a fully trained coach by the Coaches Training Institute (CTI), accredited by the International Coaching Federation (ICF). She is a Certified Co-Active Professional Coach (CPCC) and a graduate of the 10-month CTI Leadership Programme.
Her experience is diverse having worked with individuals and teams from a range of global organisations as well as servicing her own local community in and around Suffolk and Norfolk.
With a strong commitment to moving clients forward, achieving increased results and reaching their desired goals and aspirations, Maria’s coaching and training is impactful, action focussed and pragmatic.
She brings clarity, focus and action to both personal and professional growth and supports her clients to achieve and often exceed their goals and aspirations.
Maria’s interventions in the International business world have provided lasting benefits to a variety of clients including: E.On Energy UK, Fitch Ratings Italia, McCain Foods GB, Mysis Banking Division – New York, Microsoft, Carillion, Costain, Royal Caribbean International Italia, Fusion For Energy France, King Edward VII Hospital and the Natural History Museum London.
More locally Maria has worked with Hutchinson Port Felixstowe, Suffolk Coastal District Council & Suffolk & Norfolk Probation Services.
Instagram is becoming the influencers platform of choices and it is one of the fastest growing social media platforms.
With new features being added every month it is quickly becoming an essential channel to drive activity and grow your brand.
Pinterest is one of the fastest growing e-commerce channels and the unique way that it is set up allows content to be shared and discovered much more easily than other social media platforms.
Please make sure you have active accounts set up before the course takes place. Pens and note paper will be available. Please bring any passwords you may need to access. Main Instagram features are not available on desktop so please bring a device you can use on the day that can connect directly to 4G.
Lunch provided: On full-day courses a sandwich lunch or salad with crisps and cakes will be provided. Light refreshments will be available throughout the duration of this course.
This workshop will look at the key features of each platform and help you to leverage them to increase leads and grow your brand. The workshop will look at the following areas:
The basics of each platform
The features of each platform
Creating content and using tools to save you time and effort
Strategies for success
Selling products on each platform
The aim is to give you the skills required to go away and use these platforms to help grow your business.
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location -The Annex Holland CourtThe Close Norwich NR1 4DY
Course Aim:
This experiential, introductory workshop aims to explore the application of mindfulness in a workplace context, as way to increase concentration, creativity and resilience to stress
Learning Objectives:
·To understand how simple mindfulness techniques can enhance workplace performance and emotional health
·To practice a brief mindfulness tool that can be used anywhere and at any time
·To gain insight into your own stress triggers and how mindfulness can help you make more positive choices for yourself
Who should attend:
Frontline staff , managers, HR managers, those with an interest in workplace wellbeing.
Course timings: This is a half day course which will run from 1 pm to 4.30pm with short comfort breaks.
Pre course requirements: None
Course content:
Welcome
Introductions & group agreements. Expectations.
Introduction
·An anecdotal example of the application of Mindfulness in workplace and short term memory capacity
·Brief short term memory capacity exercise
What is mindfulness?
·Discussion in pairs and group
·JKZ’s MBSR definition, MBCT and discussion
·Exercise: Leaf exercise (like raisin exercise) and group discussion
The Evidence
·Clinical evidence and Research – chart showing increase in academic study
·Debunking the myths – Group Exercise
Practice
·5 minute Mindfulness of breathing practice
·Brief Inquiry
The Applications and Benefits of Mindfulness (The Neuroscience)
How it works and how to apply in daily life
Summing up and conclusion
Close
If you wish tobook onto the course please download and complete the booking form and send to[email protected]. Alternative you can phone us on 01603 432457
This course develops many of the most useful aspects of Excel such as formulas and functions, list management, and more advanced features including Pivot Tables and summarising data across multiple sheets or books.
Trainees will have completed the introduction course or have a similar knowledge and experience of using Excel in the workplace.
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
Review Brief review of general Excel principles
Formulas
Functions
Absolutes
Formatting
AutoFill Functions
Using Paste Function
The IF Function
Nested IF Functions
The VLOOKUP Function
Nesting other Functions
Linking Multiple Sheets and Workbooks
Summarising data from multiple sheets
Working with 3D Formulae
Linking workbooks
Workspaces
List Management (Databases)
Sorting
Subtotals
Filtering
Good Working Practice
Pivot Tables
Creating pivot tables with the Pivot Table Wizard
Formatting pivot tables
Manipulating pivot tables
Graphs/Charts
Creating a graph/chart
Formatting a graph/chart
Changing and editing your graph/chart
Using the Chart Wizard
Incorporating a chart into a Spreadsheet
Macros
Recording a simple macro
Assigning a macro to toolbar buttons
An explanation of different versions
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
The course is designed for users familiar with Word.
It will provide trainees with the confidence, knowledge and practical experience to use Word as a desktop publishing tool, to create, format and print professional-looking documents.
Delegates should have attended the Word Introduction course, or have equivalent Microsoft Word experience beforehand.
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
A brief recap of general Word principles
Font formatting
Paragraph formatting
Navigating around the document
Selecting text
Multi-level bullets and numbering
Creating a multi-level bulleted/numbered list
Changing/setting bullet points for each level
Formatting numbers for each level
Styles
Using styles
Applying styles to an existing document
Creating a table of contents
Tables
Selecting rows, columns and cells within a table
Drawing a table
Borders, shading and formatting in a table
Merging/splitting cells
Converting tables to text
Find and Replace
Document layout
Page breaks
Columns
Sections
Headers and Footers
Using sections in headers and footers
Page numbering
Inserting fields
Mail Merge
Use word to combine a database and form letter
Merge onto any size envelopes or labels
Good Working Practice
The Drawing Tools
Auto shapes
Layers
Rotation
Alignment
Grouping
AutoCorrect and AutoText
How AutoCorrect works
Adding AutoCorrect entries
Removing AutoCorrect entries
Using AutoText
An explanation of different versions
For more details, contact us on 01630 788950 or email [email protected]
Course timings:This is a fullday course which will run from 9:30 to 4.30pm with short comfort breaks and lunch included.
Who should attend:Frontline staff , managers, HR managers, those with an interest.
Pre course requirements:None
Course Overview:
Introductions
Concepts of respect
Culture around the world
Culture on our doorstep
Local and National statistics
Understanding communication
Translation services
The law and discrimination
If you wish tobook onto the course please download and complete the booking form and send to[email protected]. Alternative you can phone us on 01603 432457.
The course is designed for users new to Word. It will provide trainees with the confidence, knowledge and practical experience to use Word, to create, format and print professional-looking documents.
No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
The Word Screen
Ribbons & the Quick Access Toolbar
The Status Bar
Document views
Creating & Editing Documents
Entering text
Navigating around the document
Selecting
Insert/overtype
Cut/Copy/Paste
Drag & Drop
Undo
Changing case
Printing a Document
Page setup, orientation, margins, paper size
Page breaks
Print preview
Printing
Font
Formatting
Using the Ribbons
Text enhancements
Format painter
Keyboard shortcuts
Inserting unusual symbols
Removing text formats
Paragraph
Formatting
Alignment/justification
Line spacing
Indentation
Borders & shading
Bullets and numbering
Creating a bulleted/numbered list
Changing the bullet points
Formatting the numbers
Leaving spaces in the list
Envelopes and Labels
How to use word to print onto different sized envelopes and labels
Good Working Practice
Creating a Table
An introduction to the use of tables to align text and lists in a grid
Introduction to Headers/Footers
Using the space outside the margins
An explanation of different versions
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
What is the difference between supervising and managing a team? The role of the supervisor is changing and what this role is (or what people think it is) can be unclear at times. This workshop is for anyone who already supervisors a team or a team leader who wants to freshen up their skills. Aimed at supervisors and team leaders, this module aims to set you up for success and encourage you to take the actions you need to get better results.
Equipment: None, pen and note paper are provided.
Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course.
Course Content:
Starting as you mean to go on – first steps on the success ladder
Heroes and villains – making a good supervisor ‘great’
The shape of your role and the focus of your attention
Developing teams – what to look out for
Achieving a balance between nurturing vs. challenging Delegation as a means of developing staff
When I insist – you resist – communication which works!
The four supervisory styles – which one to use and when
Mastering the art of delegation
Forwarding the action – personal action planning.
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location:Norwich & Central Norfolk Mind, 50 Sale Road, Norwich, NR7 9TP
Mental health problems cost British businesses an average of £1,000 a year for every employee, researchers say. Most firms could make big savings with a few simple steps.
By learning to recognise the signs that someone may be unwell, you may be able to provide initial help, to guide a person towards appropriate professional help, and in its most powerful form, save a life by learning basic suicide intervention skills.
Our MHFA Lite course is an introductory three hour mental health awareness course. By the end of the course you’ll be able to: _Define mental health and some common mental health issues _Identify stigma and discrimination surrounding mental health issues _Relate to people’s experiences and support people in distress _Look after your own mental health.
If you wish tobook onto the course please download and complete the booking form and send to[email protected]. Alternative you can phone us on 01603 432457