Location: Carrowbreck House, 7 Carrowbreck Road, Hellesdon, Norwich, NR6 5FA. This course is for anyone who would like to improve their minute or note-taking skills. The different types of minutes are covered and the approach is a practical one, with participants given help and support to develop their summarising and writing skills. The workshop also aims to extend understanding of the requirements for different kinds of meetings, and to give a necessary appreciation. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: For full day training courses a lunch with sandwich or salad, crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Prepare Agenda’s for meetings Understand your role before, during and after meetings Understand the role and responsibilities of the Chairperson Different Meeting styles Different Agenda styles Different Minutes styles Record notes and produce good quality minutes Course price: £74.00 – £96.00 For more information please call us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This enjoyable and dynamic course is aimed at providing employees with practical familiarisation and experience of the fire fighting equipment that is provided at their workplace. This course is delivered by qualified fire fighters that have extensive fire fighting experience. As an employer it will assist you to fulfil your Health and Safety duties under The Provision and Use of Work Equipment Regulations 1998 Section 9 and The Health and Safety at Work Act 1974. We will provide delegates with the opportunity to understand the uses and limitations of equipment like extinguishers and fire hoses, in addition to the general issues regarding fire safety. During the practical side of the course, delegates will have the opportunity to safely use a range of fire extinguishers on our live fire training rig. Duration: Half-day course (1:30pm to 4:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided: If you are also attending the Fire Marshalling Training course in the morning a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the afternoon. Course Content Upon completion of this half-day course, delegates will have a good knowledge and awareness in the following areas: Different types of fire extinguishers Common sources of ignition and fire Why and how fires spread Different classes of fire Emergency procedures and means of escape How to use extinguishers correctly Practical session using extinguishers on live fires Course price: £50.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This course is aimed at providing employees who have been nominated as fire marshals or fire wardens with the knowledge and skills to carry out their duties effectively. This course is delivered by qualified fire fighters. It is designed to provide delegates with an awareness of the requirements and implications of The Regulatory Reform (Fire Safety) Order 2005, in addition to the general issues regarding fire safety. Delegates will learn the common causes of fires and how fires spread, in order that they may take this knowledge back to their workplace or area of responsibility to reduce the risk of fires starting or spreading, together with emergency procedures to be followed in case of fire. Duration: Half-day course (9:30am to 12:30pm approximately) Equipment: No equipment is necessary for you to bring to this course. Pens and note paper will be available. Lunch provided: If you are also attending the Fire Extinguisher Training course in the afternoon a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course if only attending the morning. Course Content Upon completion of this half day course, delegates will have knowledge and awareness in the following areas: Responsibilities of fire marshals Relevant legal requirements Fire risk assessments, inspections and audits Fire detection and warning systems Emergency procedures, means of escape and evacuations Fire fighting equipment Maintenance and testing of fire precautions Course price: £45.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Are you struggling to attract talent to your company? Are you spending out on costly adverts and recruitment agents but receiving poor results? Itʼs time to discover Social Recruiting NOW! Take a second to think about your candidate, if theyʼre good they won’t be actively looking for a job. Your “ideal candidate” is most probably working for your competitor, your “ideal candidate” is not an active job seeker. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: Pens and note paper will be provided. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. This course covers the following: Introduction to social recruiting Setting your strategy Candidate attraction Candidate sourcing Building a community of top talent Showcasing your employer brand Company culture Employer brand ambassadors X-Ray search Mobile Social recruiting best practice Raising your employer profile The recruiting/marketing mix Useful tools Case studies Driving traffic to your careers page Establishing a routine Course price: From £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Because you have a good product and efficient customer service doesn’t mean that prospective customers are going to beat a path to your door. This practical and interactive workshop will enable you to win more business by getting your sales message across positively by phone, face to face, by email or on paper.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Turning Cold Calling Into Warm Calling Making Quality Appointments Networking Building Productive Referral Business.
Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. Because you have a good product and efficient customer service doesn’t mean that prospective customers are going to beat a path to your door. This practical and interactive workshop will enable you to win more business by getting your sales message across positively by phone, face to face, by email or on paper. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Turning Cold Calling Into Warm Calling Making Quality Appointments Networking Building Productive Referral Business. Course price: £74.00 – £96.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Are you showing up at Social Networking Platforms and not really achieving much; you’re unsure what to say, where to say it and how often you should be talking. If you’re unsure how to measure the impact Social Media is having on your business, then this is the course for you. This course is suitable for all Business people that know they should be using Social Media to enhance their business, but are unclear how to, find it difficult to manage, or struggle to build meaningful business relations on line.
Course Content Social Media the Big 4 and niche platforms Define yourself as The Expert Help you to find your voice Find your audience/customers See case studies of people using Social Media well Learn to connect with your audience using Video How to be Internet Famous & the many ways to turn that into a profit. By the end of the course you will have a clear message, you will know how to encourage your audience to become advocates and the importance of lists to define your different types of followers.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course.
Course price: From £74.00 – £96.00
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA This workshop is for supervisors and managers who are new or experienced trainers. With businesses needing to change, the development of individuals within the company has to be a priority. This is needed to develop confidence and generate ideas for a more structured and participative way. This course assists you to develop the techniques to deal with all your staff, who have different learning styles, and make training fun and diverse. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps, cakes and fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content Art of being able to communicate The importance of preparation The role of the trainer Analysis of your own level and skills Understanding learning styles and your own The use of a variety of equipment and their value Understanding coaching Understanding group sessions Opportunities for your own requirements to be added to the objective of the day Best practices in techniques To adopt a more consistent training method within the organisation To understand reasons for administration Course feedback: “A very enjoyable day and I feel I’ve gained lots by coming on this course.” Course Prices: £74.00 – £96.00 per person For more information, please contact us on 01603 788950 or email [email protected]
This course develops many of the features of Microsoft Excel. We will look at the most useful elements, including formulas and functions, using Excel as a database and sharing text and data with other applications. Everything will be explained in straightforward terms. It is also an opportunity to iron out any bad habits that you may have picked up.
Review Brief review of general Excel principles: Arithmetic formulas Looking at +, -, * & / Brackets BODMAS Advanced AutoSum Unusual ranges Auto-Average/Max/Min/Count AutoFill Building Functions Using the Paste Function dialog Basic functions Functions with one argument: Statistical functions Absolutes When/how to use absolute references Formulas and Functions between Sheets and Workbooks Summarising data from multiple sheets Linking workbooks Advanced Functions Functions with more than one argument e.g. the IF Function
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: For full day training courses a sandwich lunch with crisps and cakes will be provided. Refreshments will be available throughout the duration of this course.
Course price: From £74.00 – £96.00
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
– This half-day course is specifically for our clients who have attended our Level 3 Award in Effective Auditing and Inspection Skills course. However, any supervisors, team leaders and QA staff who are involved in auditing and inspection will benefit.
– Highfield ABC, the original awarding body, do not offer a formal refresher of their qualifica-tion. Keeping your skills sharp and keeping your CPD up-to-date are vital, so we’ve written our own RedCat course, passing on even more of our auditing skills honed over our 30 years.
Learning Outcomes: – Identify and classify common barriers to effective auditing; internal and external to your or-ganization, and with relevance to the audit process, resources and your personal skills – The value of, and how to develop a rapport with auditees – Observation skills; avoiding looking, but not seeing – Avoiding superficial audits; introduction to root cause analysis and some simple tools – People skills; improve your ability to get the right information
How Is The Course Delivered? – A half-day class-room session, based on a series of syndicate exercises, activities and case studies (regular RedCat clients will know we don’t just lecture you!) – There will be some delegate-led learning; an initial workshop session will identify the delegates’ own challenges, and we will spend some time working on those. – A RedCat Certificate of Attendance will be issued to all delegates, for your CPD record
Food Safety Training continued
Prerequisites: A Level 3 Award in Effective Auditing and Inspection Skills is desirable but not mandatory. More important are good basic literacy and numeracy (to level 2). We can, however, make special adjustments if needs be. Duration: Half-day programme ( 09:30 start-13:00 finish )
Cost: £100.00 + VAT (Includes light refreshments and all course materials)
Course Tutor: Richard Mills is a Chartered Environmental Health Practitioners, having spent over 30 years in the profession. The RedCat Partnership have been providing food safety training & consultancy in Norfolk, East Anglia & nationally for over 18 years. RedCat are also members of the Society of Food Hygiene and Technology.
We have a reputation for delivering high quality, practical, effective and engaging training. Regular customers will know we offer stimulating, highly interactive training; you won’t get a dull lecture from us!
With over a billion users active across the globe you can not ignore Facebook. Over 50% of the U.K population has a Facebook account! A country with a population of approx 65million. If your target market is on facebook and your business is not, you’re missing out! Nothing comes close to competing with Facebook in terms of it’s user base and Businesses like yours can benefit from knowing how to optimise it. This course is for you if you are a SME, Business Development Manager, Sales manager, Marketing Manager, whichever industry you’re in, and you are keen to utilise Facebook for your business to drive traffic and get results.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: Light refreshments will be provided. If you are also attending the LinkedIn course in the afternoon a sandwich, roll or salad lunch of your choice with crisps and cake or fruit will be provided.
Course Content: How to maximise your business page Building your brand on Facebook Why visual rocks Marketing the Facebook way Driving traffic to your website with Facebook The power of cross promotions and advertising Why engagement keeps Facebook happy
Course price: From £37.00 – £48.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Do you find business writing a challenge? Are you struggling to pick the right words for your ideas? Would you like your copy to be more engaging and persuasive? Then this half-day workshop is for you.
Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available.
Lunch provided: Refreshments will be available throughout the duration of this half-day course.
Course Content You’ll learn how to make your words work harder – where to get your ideas – and how to develop your writing style. This isn’t a grammar or spelling lesson – or an SEO class. Instead, we’ll focus on your audiences, how to write for them and what to say. You should attend this session if you have to write brochures, press releases, newsletters, articles or blogs. It will also help you to manage external writers. You’ll even get a FREE copy of the Business Writer’s guide: ‘Discover the 19 secrets of successful business writing.’
Course price: £37.00 – £48.00
For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]