This Managing safely course is designed for managers and supervisors, of any organisation or sector. It’s designed to get managers up to speed on the practical actions they need to take to handle health and safety in their teams and organisations.
The course can be delivered over four days and includes the following…
Introduction to managing safely, assessing risks, controlling risks, understanding your responsibilities, Identifying hazards (including -entrances and exits, work traffic, fire, chemicals, electricity, physical and verbal abuse, bullying, stress, noise, housekeeping and the working environment, slips, trips and falls, working at height, computers and manual handling), investigating accidents and incidents, measuring performance protecting our environment.
This course is being delivered at South Green Park, Mattishall and costs £645 + VAT/per person.
For more information or to book a place, please contact us on 01362 850983 or visit our website atwww.poultec.co.uk
The Art of Networking – How to grow your business, with people you know, like and trust
“People don’t buy what you do, they buy why you do it” Simon Sinek
What you will learn
People do business with people they know, like and trust. This session will give you some fantastic tips and techniques to get the best from networking events and help you overcome any fear and anxiety they may have about them.
We will take you through the whole journey from selecting the right events through to attending and following up. We will give you useful tips on the process and the interpersonal aspects of networking.
We will teach you how to build rapport and develop relationships with people, overcome nerves, stand out and be remembered and maximise your return on your investment.
You have a comprehensive workbook, in which you will develop your networking strategy.
You will also get one year’s free access to our online forum, dedicated to all things networking.
About Ian Hacon
I’m the Founder at Yellow Brick Road. We help you take control of your life, through our transformational Finding Yourself Masterful Programme and take control of your business through our finding more purpose and meaning business transformation programme.
Today however, I’m the conductor at www.mycoachstation.com, Yellow Brick Road’s sister company, where you start your journey into personal development. Before finding my calling, I have owned, grown, bought and sold businesses, am a qualified accountant and was CEO at Blue sky Leisure, where I transformed them from good to great.
Testimonials
‘Very Enjoyable and informative’
‘interactivity was very useful, Ian was suitably informal while sharing his wealth of experience.’
Greater productivity as fewer hours are lost due to sickness and accidents Improved company-wide safety awareness culture and appreciation for safety measures Active staff involvement to improve the workplace Nationally recognised and respected certification for managers and supervisors Enhanced reputation within the supply chain
For further info on the above course, please contact the team on 01508 218721 or email us on [email protected]
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
Do you ever wonder why it’s easy to do business with some people and not with others?
Why some people just don’t respond the way you think they should?
Been puzzled at why others make decisions in a completely different manner than you would?
Ermine Amies from Sandler Training will help you develop your rapport building skills in an engaging and entertaining way. You will get some serious insights you can put into action straight away. Practical effective training. You will also get your own personal Extended DISC report worth £60 to take away.
What you will learn
Gain understanding of how people are “wired”, and how we differ from one another.
Develop a clearer understanding of what people need from you and how you can build better rapport with those around you.
Understand the internal programmes you run, the way this impacts others and they impact you and what you can do about it.
Learn techniques and skills for developing stronger rapport with the people you work with .
Who should attend:
Business leaders, line managers, operational managers, sales and customer service staff – in fact anyone who works in an office or factory, on the road or in a home office dealing with other business people, consumers or clients in social care. You’ll find it valuable if you don’t know anything about rapport building or are already really skilled at it.
About the trainer:
Ermine Amies assists businesses in Norfolk to sort out critical issues in sales and business development. She is a Growth Accelerator Coach and Trainer working with management teams and entrepreneurs who are experiencing unpredictable sales, long sales cycles or not winning as much business as they think they should.
Please arrive 15 minutes before the session starts at 08.30am.
In this session (Get Your Business Seen in More Search Results) Jonathan White, Desire Marketing will be your host.
You will learn:
If you search on the internet for the services or products that your business offers, can you find yourself in the results? In this Chamber Session you will learn some great tips to take back to the workplace which can be implemented to improve how your business is seen online. If you are looking for ways to rank higher in the Google and Bing results for the services and products you offer, then book to learn some simple techniques. What search terms do people use – we will explore the tools to find out the answers. The key points to improve your websites performance in search – breakdown on what the key componments are that will drive better resuts. How can backlinks help and more importantly how can these be generated?
3 top tips you’ll walk away with:
How to learn what people are searching for.
How you can make changes to your website to increase online visibility.
Great tips to increase your search authority so more people will find your business.
About Jonathan:
Jonathan is the Managing Director of Desire Marketing and the founder of the online search engine tool tradednetwork.co.uk. Desire Marketing is a full service marketing agency but operates in niche areas with expertise in local search to help businesses appear in more search engine results and social media campaigns, using very targeted techniques to gain qualified leads. Previously Jonathan was Director at DHL Express and also created myhermes.co.uk from idea to launch. Jonathan speaks at the Business Show in Olympia and London ExCel and has delivered ‘how to get seen online’ and ‘social media for business’ workshops for the Norfolk Chamber of Commerce.
Do you want to speak and present with more confidence?
Do you want to have impact while talking or presenting?
Do you want to know how to interact with your audience?
Do you want to know how to position yourself as an expert in your industry?
If you answered, “Yes” to any of the above questions then this is for you as we aim overcome these points on the day.
Learning Objectives:
1. Speak and present with impact.
2. Structure your talk and presentation.
3. Engage your audience.
Who should attend:
Managers, Employees, Sales Managers as a matter of fact anyone who’s trying to improve their ability to speak, connect and influence more people whether that is 1:1 or 1:Many… Not just offline like a stage or in a board room meeting scenario but also online (webinars, YouTube videos and Facebook live videos etc.).
About Tosin Ogunusi, Mpowerment Ltd
Tosin’s experience and passion lies in helping individuals and organizations improve their performance, with over 15+ years experience in Personal Development, Sales and Leadership within a range of organizations. His company has worked with the likes of the FA (Football Association in the UK), Aviva (One of the largest insurance companies in the UK) and o2 (The Telephone company)…Just to mention a few…!
Course Title; Level 4 Award in Managing Food Safety
Aim; To equip delegates to put food safety management systems in to place, through detailed understanding of the hazards, legal requirements (including HACCP) and the issues surrounding the implementation of control measures.
Objectives;
* Understand the meaning of ‘management of food safety’, and the elements of a management system, including HACCP.
* Detailed understanding of the four main hazards; biological, allergens, chemical and physical.
* Understand the format of UK and European food safety legislation.
* Understanding operational procedures for cleaning and disinfection, pest control, design and construction of facilities etc.
* Managing people; information, training, supervision etc.
* Maintaining food safety management procedures; monitoring and verification.
* Liaise with enforcement officers
* Have sufficient technical knowledge to deliver level 1 and 2 food hygiene training (with appropriate training skills)
Organisation
Duration; 5 day teaching programme + 1 day for assessment.
Dates; 21st, 22nd, 28th February, 1st & 8th March
Exam Date; 5th April
Exam/Assessment; Two hour controlled assignment and a 2.5 hour written examination (both normally completed on the same day). This is an Ofqual accredited qualification.
Cost; £597 plus VAT includes notes, refreshments, lunch, the assessment & certification fees. The course cost also includes a course book and a course folder with a resource CD & DVD
Tutor; Richard Mills
Differentiation; Prior knowledge of food safety is required: CIEH Level 3 Award in Food Safety would be desirable. Candidates should be familiar with, or aspire to, the role of management. This is a challenging course, technically and academically. Candidates require reasonable spoken and written English, and a moderate level of ICT ability. Access to a computer, for assignment research, email, etc is strongly recommended.
Audience; This qualification is for managers, supervisors and QA/QC/ senior hygiene personnel, who devise, implement and monitor/audit food safety systems, and for those who want to become trainers.
Feedback; “Richard Mills is without doubt the most knowledgeable, patient and diligent tutor and course leader I have met. You have made an arduous and technical subject live and breathe and have a relevance to my work every day since completing the course.” Ben Cullis, Stoke High School, Ipswich
For more information on this course please do not hesitate to contact us on 01603 473732
Course Title; Level 3 Award in Effective Auditing and Inspection Skills
Aim; The qualification provides skills in the auditing and inspection of food manufacturing processes, in order to effectively verify HACCP and general food safety and management systems. Especially valuable for BRC, SALSA, etc certificated manufacturers and multi-site catering operations where consistency is valuable.
Objectives
*Understanding auditing and inspection- what it is and appreciate the benefits and limitations
*Collecting & verifying of information
*Identify and plan the stages in Audit and Inspection
*Improve the ability to analyse & interpret data
*People Skills- improve your ability to get the right information
*Identify the competencies & characteristics of Auditors
*Understanding the implementation of on-site audits & inspections
*How to prepare written reports
Organisation
Duration; The course is delivered over one day- it is a classroom session- based on a number of syndicate exercises, activities & case studies- no chalk & talk here!
Exam/Assessment; 30 question multiple choice test: Pass mark 20, Merit mark 25
Cost; £185 plus VAT includes notes, refreshments & lunch and the assessment & certification fees (HABC)
Awarding Body; Highfield Awarding Body for Compliance (HABC)
Tutor; Richard Mills
Differentiation; Reasonable (Level 2 or equivalent) literacy, good communication skills, a broad understanding of food safety and its management systems, and experience of food manufacturing or large scale catering processes.
Audience; This qualification is for supervisors, team leaders & QA staff who are involved in the verification of Food Safety through Auditing & Inspection
Feedback; “thank you for your help, guidance and interest in putting on our courses…at such short notice. We all thought you were an exceptional presenterandmade it a mostenjoyable and productive experience. (Wow ! That’s got to be worth a “Brucie Bonus”)” Ernie Woodhouse, QA Team, Youngs Seafoods
Awarding Body; Chartered Institute for Environment Health (CIEH)
Tutor; Richard Mills and Sarah Daniels
Differentiation; Recommended understanding and knowledge of basic food hygiene – ideally the CIEH Level 2 Award in Food Safety taken within the last three years.
Audience; Managers and supervisors in small, medium or large catering, manufacturing or retail businesses
During this session we will look at various factors which effect financial decision making both as indiviuals and from corporate view. Our aim is that you leave the session with a framework and tools to understand, predict and potentially influence irrational behaviours.
3 top tips you’ll walk away with:
A better understanding of how we make decisions.
The tools to encourage desired behaviours.
Increase sales through better targeting.
In this session (Behavioural Economics ) Richard Ross, Chadwicks will be your host.
About Richard:
Richard is a relaxed and engaging presenter. He is interested in business development, in-particular how knowledge is managed within companies. He conducted a detailed research project into the factors that influence the success of business transfers in association with the University of East Anglia as part of his MBA. Richard also holds a Masters in Wealth Management and the Advanced Diploma in Financial Planning. He is also interested in behavioural economics which he has studied at post-graduate level. Unusually he is both a Chartered Fellow of the Chartered Institute of Securities and Investments and a Chartered Financial Planner.
Venue Norfolk Chamber of Commerce and Industry 9 Norwich Business Park Whiting Road Norwich Norfolk NR4 6DJ
As international trade becomes increasingly more complex, universally used rules are essential to avoid misunderstandings and costly disputes. Regularly incorporated into sales contracts worldwide, Incoterms® rules define, in a set of three-letter trade terms, the risks and responsibilities of buyers and sellers in an international sales contract. This course looks at the rules from a practical point of view and explains all the costs, delivery and risk implications and where to go for more help and information.