All delegates will be awarded a Norvic certificate of attendance accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Role and responsibility of first aider
Introduction to first aid
The recovery position
Heart attack
Choking
Burns and scalds
Incident management and safety
Basic life support
Adult and paediatric resuscitation
Use of AED
Control of bleeding and shock
Simple record keeping and first aid equipment
“Information presented in a clear and concise way at a good pace. Enjoyable course, very informative”.
“Lots of hands on role play, was a very good way to learn.”
1. Understand how individuals can take personal responsibility for food safety 1.1 Outline the importance of food safety procedures, risk assessment, safe food handling and behaviour 1.2 Describe how to report food safety hazards. 1.3 Outline the legal responsibilities of food handlers and food business operators 2. Understand the importance of keeping him/herself clean and hygienic 2.1 Explain the importance of personal hygiene in food safety including its role in reducing the risk of contamination 2.2 Describe effective personal hygiene practices, for example, protective clothing, hand washing, personal illnesses, cuts and wounds 3. Understand the importance of keeping the work areas clean and hygienic 3.1 Explain how to keep the work area and equipment clean and tidy to include cleaning and disinfection methods, safe use and storage of cleaning chemicals and materials, and waste disposal 3.2 State how work flow, work surfaces and equipment can reduce contamination risks and aid cleaning 3.3 Outline the importance of pest control 4. Understand the importance of keeping food safe 4.1 State the sources and risks to food safety from contamination and cross contamination to include microbial, chemical, physical and allergenic hazards. 4.2 Explain how to deal with food spoilage including recognition, reporting and disposal 4.3 Describe safe food handling practices and procedures for storing, preparing, cooking, chilling, reheating, holding, serving and transporting food 4.4 Explain the importance of temperature controls when storing, preparing, cooking, chilling, reheating, holding, serving and transporting food 4.5 Describe stock control procedures including deliveries, storage, date marking and stock rotation
Can you describe the four main methods of payment and three types of letter of credit? With over 75% of letters of credit being rejected on first presentation to the bank, companies want to be able to avoid the extra costs involved.
This full day course aims to provide delegates with knowledge and understanding of procedures involved to ensure they are paid for their goods.
Aims
Be able to identify and describe the different types of letter of credit and methods of payment used in international trade
To comply with the requirements of a letter of credit and different methods of payment
Identify and understand the necessary documents for payment
How to prepare and present the relevant documents in accordance with the terms of the letter of credit to ensure payment
Describe the main parties in a letter of credit transaction and their roles
Who should attend? This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials“I have a much better understanding of the subject as a whole and the knowledge to allow me to tackle letters of credit going forward.”
“This course has helped me to increase my knowledge and confidence in handling letters of credit.”
Cancellation Policy 15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
Do you have any ideas of an activity or experience that could appeal to visitors?
These free online workshops by the EXPERIENCE project are aimed at anyone who either already works in tourism in Norfolk or has ideas for an activity or experience that may appeal to visitors.
Workshop 1: Tap in to what visitors really want: An introduction to experiential tourism
Workshop 2: How to develop a visitor experience
Chris Brant, Tourism Business Advisor from Unmissable England, will lead both interactive workshops on behalf of the EXPERIENCE project. In his spare time, Chris is an experience maker – running visitor experiences from his home, including baking scones in a thatched cottage and hosting vineyard tours with wine and gin tasting.
In our first workshop, Tap in to what visitors really want: An introduction to experiential tourism, we’ll give you insights about how creating visitor experiences can help you capture the imagination – and bookings – of tourists. This includes experiences that are part of your day-to- day life that you might not realise could appeal to visitors, as well as adapting an activity you already offer or creating a brand new experience.
Chris will offer expert advice about how experiential tourism can help boost visitor numbers, using inspirational case studies. He’ll also give you his top tips on how to create a perfect experience.
Participants will also have the chance to take part in a Q&A session with two organisations that have come up with creative new visitor experiences to successfully boost business.
In the second workshop, How to develop a visitor experience, we’ll offer hands-on support to participants to learn how to use the inspiration of the rich history, culture and nature of Norfolk to create new visitor experiences.
You will be encouraged to exchange ideas about factors to consider when creating an experience, including target audiences, accessibility and sustainability, and pricing.
Chris will explain how you’ll be able to promote your new experiences via EXPERIENCE, online travel agents and the travel trade.
You’ll also have the chance to ask questions, and to network with fellow participants.
Attending the first workshop is strongly advised but not mandatory for attendance to the second workshop.
These events are open to any organisation, business or individual with or without previous involvement in tourism looking for insights and inspiration about ways to create memorable experiences for visitors outside the typical peak tourism season – which will help you establish, or expand into, a new market.
REGISTER NOW
Workshop 1 (choice of two dates)
To register to the session on Tuesday 25 May, 10-11.30am click here
To register to the session on Tuesday 8 June, 6.30-8pm click here
Workshop 2 (choice of two dates)
To register to the session on Tuesday 15 June, 10am-12.30pm click here
To register to the session on Thursday 24 June, 6-8.30pm click here
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
Do you know which documents are necessary for an international shipment? Documents are there to help get the goods into the destination country quickly and efficiently. They also offer benefits to both the exporter and their overseas customer.
This full day course looks at export documentation and explains why they might be required, what content is required and the benefits they offer.
Aims
• Understand which documents are necessary for an international shipment
• Know the key pieces of information required for each document
• Understand the importance of preferential trade agreements
• Know how to complete the documents
• Understand the rules of origin
• Know the difference between shipping documents and what they are used for
• Identify sources of information with regards to these documents
Who should attend?
This course is suitable for anyone involved in the export or import process and who are involved with the preparation of documents such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials
“Norfolk Chamber always makes us feel very welcome. The course was as good as always and I now have more knowledge on the industry and export documentation.”
“The content of the course was very goods. I got clarification of the documentation required and how they are used at different stages of an export.”
“Very good course, would recommend.”
Cancellation Policy
15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
To book onto this course please send an email with your requirements to [email protected] or call 01603 729707
Location: Carrowbreck House, 7 Carrowbreck Road, Norwich, NR6 5FA. This workshop is for complete beginners who want to learn how to stand up and speak in public, but feel anxious and apprehensive. It is also for people who want to improve their current public speaking and presenting skills. Public speaking is most people’s greatest fear, way ahead of spiders, heights, snakes and flying. Whatever your level of experience this stimulating and enjoyable course will make a huge difference to your performance. Duration: One-day course (9:30am – 4:00pm approximately) Equipment: No equipment is necessary for you to bring to the course. Pens and note paper will be available. Lunch provided: On full day training courses a sandwich lunch with crisps and cake or fruit will be provided. Refreshments will be available throughout the duration of this course. Course Content: Controlling and manage fear and anxiety Overcoming nervousness Delivering a professional speech with real impact Improving your self esteem and build your confidence Presenting to any size of audience and command their attention Using visual aids where necessary and keeping the audience’s attention Course price: Between £77.00 – £99.00 For more details or any enquiries, please do contact us on 01603 788950, or email [email protected]
Make sure you book your Christmas Party now. The EEEGR Christmas Ball 2015 promises to be a night to remember, and the perfect opportunity to entertain staff and clients alike.
Drinks reception to start at 18.30 followed by a three-course traditional Christmas Dinner with all the trimmings, there will be live music, with entertainment provided by the popular Lee Vasey Band. For those who don’t want to stop dancing a disco will follow the live music. Carriages at 1am.
Do you know what documentation is required to ensure that import customs clearance takes place without delay? This course will go over a number of documents and procedures involved with importing.
This full day course will explain import documentation and giving knowledge of the key elements of import procedures, including where to go for sources of information and assistance. It will also cover how to comply with customs procedures.
Aims
• Demonstrate and understanding of import documents and procedures
• Know what should be considered before importing
• Understand the content of an import purchase order and the instructions to the supplier
• Understand what determines how much duty and VAT is payable
• Know how to check and what to check on an import declaration
• Understand that the import of certain goods is controlled and where to go for sources of information and assistance
Who should attend?
This course is suitable for anyone involved with the import process such as; accounts, purchasing / buyers, freight forwarders, shipping, customer services and many more.
Testimonials
“I learnt about imports, licences that may be required and the documentation side of things – overall a very good course!”
“As a complete novice, this course covered all I need to know with regards to imports. It has given me a better understanding of what is soon to become part of my job role”.
Cancellation Policy
15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
To book onto this course please send an email with your requirements to [email protected] or call 01603 729707
Aims to update and requalify existing first aiders to the required level of skill and knowledge in first aid, in accordance with the requirements of the Health and Safety (First Aid) Regulations 1981.
Successful delegates will be awarded a certificate of competence accredited by Qualsafe Awards who are recognised by Ofqual. It is valid for three years.
Course Venue
Open courses are held regularly at our training venues in Norwich, Norfolk and Cambridge, Cambridgeshire. Alternatively, courses can be arranged at your own site anywhere in the UK (subject to suitability).
Syllabus
Introduction to first aid
Incident management and safety
The unconscious patient
Major illness: diabetes, heart attack, stroke
Fractures and dislocations
Head Injuries
Eye Injuries
Simple record keeping & first aid equipment
The legal framework for first and in the workplace
Basic life support
Use of AED
Control of bleeding and shock
Major Illness: epilepsy, allergic reactions
Burns and scolds
Poisons and harmful substances
Basic casualty handling
Knowledge and skills assessments
“2nd course with Norvic and still very good training – excellent”
“Would definitely recommend Norvic Training”
“I have been doing First Aid for 33 years and it was the best course I have been on.”
Do you know and understand the stages involved with making an export? Processes and requirements are changing all the time and keeping up to date is vital to ensure you are doing things right.
This full day course looks at the whole export function from what an export is to the processing and selling of products overseas. Perfect for a new member of staff and experienced staff who want to keep up to date.
Aims
• Be aware of what is in a sales contract and purchase order
• Understand why Incoterms® 2010 are used in an international sales contract
• Why, as an exporter, you must be aware of embargos and sanctions on countries
• Know the types of goods that are typically controlled with export licences
• Know the advantages of using freight forwarders
• Why it is important to ensure the commodity code is correct
• Understand the reasons for accurate export documentation
• Where to go for sources of information
Who should attend?
This course is suitable for anyone involved in the export or import process such as; accounts, purchasing / buyers, freight forwarders, shipping, marketing, customer services, goods inward staff and many more.
Testimonials
“A better understanding of exporting and more!”
“A great understanding of exporting. The course is very informative and I am walking away with a lot more knowledge.”
“A really good course to begin with. I am new to export and this covered the whole process. I can’t wait for my next course.”
Cancellation Policy
15% of fee payable if delegates cancel more than 7 days in advance. If less than 7 days the full fee is payable.
One of the ‘core 10’ courses accredited by British Chambers of Commerce (BCC). Candidates achieving Pass or Merit in the course will receive a certificate. Those who pass 6 individual courses will achieve a nationally recognised Foundation Award in International Trade.
This course will be held virtually
To book onto this course please send an email with your requirements to [email protected] or call 01603 729707