These special themed days are hosted throughout 2023 by Delia and Chef Alex Mackay. Your day includes coffee and cake on arrival, followed by a live cookery demonstration from Alex. This is followed by a three-course lunch and a tutored wine tasting with our wine expert Jason Banner from Peter Graham Wines. Delia and Alex will be happy to sign books, both old and new.
Delia, Alex and other specialists will also take part in a Q&A session and after that tea is served and there will be a goody bag to take home as a memento of your day.
Our Food and Wine workshops are the perfect gift for anyone who loves food and wine and would like to learn more.
In this week’s episode of Impromptu Business Chat, Mark and James talk about the importance of business owners challenging and embracing their use of technology. As usual they provide 3 top tips and along the way they take inspiration from The Way Home (by Mark Boyle), The Machine That Changed The World (by James P Womack, Daniel T Jones and Daniel Roos), supermarket checkouts, and Arnold Schwarzenegger.
If you enjoy this episode, please subscribe on Apple Podcasts, Spotify, or wherever else you get your podcasts. Whilst you are there, please like us, and leave a comment. We would love to hear what you are enjoying about the podcast, and it helps others to find us!
The Skills Support for the Workforce project has been running in New Anglia for two years with overwhelming success and already supported over 200 companies and upskilled 1323 learners. The project supports learners in employment, at risk of redundancy or up to 3 months from being made redundant.
This ESF project provides fully funded training across all sectors and Steadfast Training, the prime contractor, work with a number of approved partners to achieve this.
Due to current COVID restrictions, provision is delivered remotely via tutor-led ‘virtual classrooms providing the company and learner with flexibility of attendance. Steadfast Training’s schedule includes courses such as Microsoft Office Word, Excel, PowerPoint from Introduction up to Advanced, Level 2 Principles of Team Leading, L2 Certificate in Customer Service, ILM Level 3 Award in Management, Introduction to Mental Health & Wellbeing etc.
As part of the project and on behalf of New Anglia LEP we have been commissioned to carry out a survey with regards to training needs in Suffolk & Norfolk. Please could we ask you to take a few minutes to complete the attached link: [email protected]
After the amazing success of the first Canaryball Rally back in 2019 where we travelled through 8 different countries in Europe, raising over £75,000 for The Community Sports Foundation (https://www.communitysportsfoundation.org.uk/), we now reveal our next destination.
This year we are swapping Europe for the UK, and the football stadiums will be replaced with Highland Cows, fabulous views, the Loch Ness Monster, and the dulcet tones of a piper, but by no means will it be less fun!
In April 2022 the Canaryballers will be travelling up to the Highlands of Scotland and taking on the NC500 challenge.
As with the original Rally, the 2022 event will combine the driving with plenty of other fun challenges for participants to win points, including an exciting scavenger hunt and spot prizes that all go towards winning the coveted Canaryball Rally trophy!
Even though we will be having plenty of fun on the rally itself, our goal is to raise vital funds for The Community Sports Foundation (CSF), and we ask that each team agree to raise a minimum of £2,000. CSF will of course be on hand to help with fundraising ideas.
This will be a trip you will never forget, so if you would like further information then please get in touch and we will be happy to send you the details.
We only have room for 25 cars on this trip, and places are being filled quickly, so don’t delay, get in touch today!
In this weeks episode of Impromptu Business Chat, James and Mark chat about how business owners and their teams can use body language to build rapport on video calls. As usual they provide 3 top tips, and along the way make reference to Richard Bandler (the co-founder of Neuro-Linguistic Programming), Tony Robbins and top road cyclist Peter Sagan.
If you’re enjoying our podcast, please subscribe on Apple Podcasts, Spotify or wherever you get you podcasts. Whilst you’re there, we would love it if you could leave a 5 star review, as this helps others find our podcast!
What is customer experience? It’s the emotional connection that the customer has with a business. Better known as customer service, it’s more than just functionality – experience is about how people are made to feel. Judy is here to explain why this is incredibly important for tourism, leisure and hospitality businesses to focus on, moving out of the pandemic, and to secure their future past the initial frenzy of ‘being let out again.’
Judy has worked with food and beverage-based businesses for decades, from accountancy to marketing, from secret shopping to research & development (R&D). She is currently helping advise businesses on their brand reputation, which is the biggest risk to them moving out of lockdown. You don’t normally get a second chance at making a first impression, but for many leisure businesses, this is the opportunity they now have!
Judy walks Chris through exactly what the customer experience really is; how staff need to be encouraged to take ownership of this experience; and how a business’s values and strategy must be key in all decisions.
She highlights the need for a tweak on your USP – unique, small and personal; a focus on the three P’s: people, process and performance; how product knowledge is key; and remembering that your people are your biggest and most important asset! There is a difference between having a task and a role, and investment in your staff might be key for your good reputation!
Judy’s overall insights for, and message to, businesses in the sector is an important one not to be missed and is essential listening for anyone working at any level within the sector.
Learn more about the work Judy does with insight6 here.
Local cancer charity, Big C, has expressed thanks and hailed the incredible fundraising success of newly crowned Norwich City Fans of the Season 2020-21, Chris Reeve and Jack Reeve.
Last weekend, co-hosts of the popular You Tube fan channel, TalkNorwichCity, streamed a 24-hour charity show which has raised a final grand total of £23,295 adding to the support they have given the charity over the past two years.
Former Norwich City players Darren Huckerby, Bradley Johnson, Dean Ashton, Russell Martin and Grant Holt took part in the weekend marathon with Bryan Gunn donating his personal winners medal. Norwich players Ben Gibson, Oliver Skipp, Adam Idah, Todd Cantwell, Jordan Hugill, Aston Oxborough, Russell Martin and Elliot Bennet all donated to Big C, with support from fans coming from across the globe for the Norfolk and Waveney cancer charity.
Tom Holmes, Events and Engagement Manager at Big C, said, “An enormous thank you to Jack and Chris for everything you have done for Big C this season and especially such an epic fundraiser last weekend! What a difference you have made to those with cancer and their families in our region. It was also amazing to see the support from fans and players for the Norwich and Norfolk community, a big thank you to all.”
At St Edmunds Society we know that every person is different. We know that mainstream education isn’t for everyone, and we pride ourselves on doing things a little differently. We support young people who may have felt challenged or out of place in a mainstream environment. At St Eds we offer a range of exciting vocational training courses such as Catering and Hospitality, Hair and Beauty, Carpentry, Tiling, Construction, Painting and Decorating and Mechanics.
As you can imagine work experience is very important to us here at St Eds, as it is another way for our young people to gain direct hands-on experience in the workplace. We are connected to many amazing businesses in the community that have seen lots of benefits from working with us such as:
Recruitment strategy – getting ahead of competition by bringing enthusiastic young people with fresh ideas into the business.
Helping business to develop a loyal and talented workforce.
Shaping the skills of young people from the local community.
Generating good PR for business, and brand loyalty.
Giving established members of staff the chance to develop their skills in mentoring and coaching young people.
If you are able to offer work experience opportunities for any of our students, please contact Megan Howitt, Study Programme Officer.
Carrow Road is set to fully re-open for conferences, meetings and events from Monday, May 17.
The facilities at Carrow Road officially opened on a smaller scale on Monday, April 12, hosting small business meetings, weddings and wakes for a maximum of 15 people.
The next step on May 17 will see Carrow Road able to host larger numbers for business events as part of step three in the government roadmap out of lockdown.
With Delia’s Canary Catering available, flexibility and vast spaces, onsite complimentary car parking and a robust safety policy in place, our unique venue is the ideal place for all conferences, meetings and events needs.
All of our menus are created from Delia’s published recipes and her team of chefs work tirelessly in recreating these recipes to Delia’s exacting high standards.
Everything is freshly prepared in-house to ensure that Delia’s Canary Catering is truly memorable and a very important part of the overall special and unique event experience.
Carrow Road is a COVID-secure venue, with social distancing and other measures in place to keep all guests safe throughout their visit.
For our conference, meeting and events information guide, click here.
To find out more about our venue, visit the Delia’s Canary Catering or call us on 01603 218704.
The last year has seen millions of people working very differently as we coped with the impact of the pandemic. We have adapted and responded and found new ways of doing things.
Now, as restrictions ease and more and more people head back into the workplace, it’s a perfect time to reflect and capture the learning from this period in our lives – to identify what worked well, and what people need now and into the future.
We’re running a survey and we’d love you to add your voice. Your views will help us to gain an insight into your experience of working during a pandemic, but also, will allow us to capture any best practice. We’d also really would like to know if the pandemic has caused your career aspirations to change.
In this week’s episode of Impromptu Business Chat, Mark and James chat about the benefits to business owners and their teams of adding more meaning to their businesses and lives. As usual, they end with 3 top tips, and along the way they refer to Professor Brian Cox, Motivational Maps and Limp Bizkit!
If you enjoy this episode, please subscribe on Apple Podcasts, Spotify, or wherever else you get your podcasts. Whilst you are there, we would really appreciate a 5* review, as this helps other people find our podcast!
This summer a new midweek cricket league is coming to Norwich. Last Man Stands is a short format of cricket designed for people looking for extra opportunities to play the game and introduce new or past players back to the game. There are currently 44,000 players around the World playing the format with over 10,000 in the UK alone. If you haven’t played cricket since school, gave up due to other commitments or simply want to play more this is the format for you! Cost is just £6 per person per team.
WHAT’S DIFFERENT?
LMS is an exciting and challenging way to play cricket with some slight rules changes to keep the games fun, inclusive and quick.
– 8-a-side Twenty20 matches
– Each game is completed in 2 hours making it the perfect game to play on an evening
– Umpire/scorer, match ball and venue are all organised for you, just turn up and play!
– 20 overs are played, but with 5 ball overs, not 6
– Sides can only be bowled out once all eight players are dismissed – so “Last Man Stands”
– You score 12 if you hit the final ball of the innings for 6!
– Teams can progress to Local, Regional, National and World Championship finals
– Social and competitive teams all welcome
– Local, National and World rankings for all players with statistics and scorecards
HOW TO REGISTER?
You can register as a team or individual by visiting www.lastmanstands.com/norwich. Once registered you will order your very own LMS coloured team kit and secure your place in the league or you can be placed in an existing team. Fixtures will be released in April so don’t delay – sign your team up today!